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Hilton Xi'an

5.0 of 5
No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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Hilton Xi'an
Ranked #6 of 1,533 hotels in Xi'an
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204 reviews from our community

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St. Petersburg, Florida
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 6, 2013

The hotel, while fairly new, seems dated with significant signs of wear. The rooms are good size but again seem dated. The surrounding area is definitely not upscale and not close to the Bell Tower or the City Wall. The food in the restaurant on the main floor is substandard and I highly recommend that you eat out for an... More

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LilianROGER, General Manager at Hilton Xi'an, responded to this review
June 14, 2013

Thank you for your valuable comments and this is our duty and responsibility to care for our valuable guest. We always appreciate any feedback whether positive or highlighting service or product issues. Once again, thank you for your continuous support to the Hilton brand. Best regards More

Rochester, Minnesota
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2013

We appreciate the upgraded room on excutive floor, but not the embarrassment of being told not to allow to have the service (breakfast and afternoon tea) one day later. So, the upgrading rules were not very clear, but the gesture of upgrading was good. It is not walking distance to the center of town (Bell tower & Mosqe Square).

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Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 3, 2013

This hotel is located within the old city wall, fifteen minute walk to East gate. We booked this stay on the Hotel's website in advance and got a really special deal for the Ambassador Suite. This suite is the most amazing hotel stay we have ever had. There are 2 toilets, beautiful bathroom with luxurious amenities, comfortable large bed, desk... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 30, 2013

Extremely good hotel with attentive staff located close to the central city. We really enjoyed touring in Xi'an and the hotel made it very comfortable. We stayed on the 8th floor which had its own chech=in and lounge.

Review collected in partnership with Hilton Hotels & Resorts

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geelong vic
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2013

Go the exec floors & enjoy the daily happy hour. Rooms were beautifully appointed. Fitness centre is 5 star - beautiful pool, steam room, spa, gym, etc. staff were extremely helpful & funny. Great location within the inner wall. Great buffet breakfast with everything you could think of. Highly recommend it !!

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Las Vegas,Nv.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2013

The hotel was first class,with very good food and lounge.The staff worked hard to communicate in English[not always possible].Excellent location for visit to the Zoo and the Pandas.Visit to the Terra Cotta Warriors was a high point in China,easily reached from hotel.Lots of sights between hotel and sites,including a working oxen in a rice patty,which we stooped to see.

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LilianROGER, General Manager at Hilton Xi'an, responded to this review
May 31, 2013

Thank you for taking the time to write a review about your recent stay at our hotel. We hope to have the opportunity to welcome you again at the Hilton Xian. More

Singapore, Singapore
1 review
5 of 5 stars Reviewed May 28, 2013

Excellent hotel to stay. I was indeed impressed with the service rendered during my stay despite we are not in the hotel mostly, and they paid attention to every details during my stay with them. I would certainly recommend my friends to stay in this hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Hornchurch, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

What a great experience the overall hospitality of the staff was excellent. would Definitly recommend. The location and friendliness was really appreciated the staff could not do enough for us. The hotel is located in a very central location with great facilities.

Review collected in partnership with Hilton Hotels & Resorts

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Petaling Jaya, Malaysia
Top Contributor
57 reviews 57 reviews
52 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 27, 2013

In ancient times, the Silk Road connected Xi'an to Istanbul. I had looked forward to this visit as Xi'an had a sizeable Muslim community and was not disappointed. There were 2 mosques near the Hilton Hotel. The larger Shangjian St. Mosque was about 100 m to the south while the smaller mosque was 200 m to the west. Getting halal... More

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LilianROGER, General Manager at Hilton Xi'an, responded to this review
May 31, 2013

Thank you for responding. In regards to the complimentary WIFI in the guest room and after double checking with our Hilton head office, this is still a standard (at least in the APAC region) to charge for the internet in the guest rooms, other than the executive Floor rooms. Our WIFI connection in the public areas (lobby, bars, restaurant, banquet... More

Cleveland, Ohio
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 25, 2013

Hilton Xi'an was truly a 5 star hotel in Xi'an. The rooms were quiet spacious, clean and updated. The staff were really amazing. They may have not mastered the English, but definitely they know how to make you feel welcomed. I am planning to stay for a total 5 days here. tonight is my last night of staying in hotel.... More

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Additional Information about Hilton Xi'an

Also Known As:
Hilton Xi`An Hotel
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Region: China > Shaanxi > Xi'an
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 1,533 hotels in Xi'an
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in central Xi’an and surrounded by some of the city’s most popular shopping areas.Hilton Xi’an is one of the quintessential hotels in Xi’an that is ideal for both business and Leisure travellers. ... more   less 
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