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All 2,042 Xi'an hotels

Hilton Xi'an

5.0 of 5 Hotel   |   No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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Ranked #7 of 2,042 hotels in Xi'an
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
orbuzzard Oregon
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449 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Oregon
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The lobby was awe inspiring and the rest of the hotel was the same. My room was huge-- larger than many apartments. It was completely smoke free and beautifully furnished. The breakfast was outstanding. My only regret is that I only stayed one night.

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China
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very good hotel with kind and supporting staff and location surrounded by more choice of food and entertainment, I would like to stay more and want my friends and colleague use this best hotel in Xi'an

Review collected in partnership with Hilton Hotels & Resorts

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Senior Contributor
22 reviews 22 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for one night for the second time in August 2014 for business. Hilton standard hotel. Nice room, big lobby, well equipped gym and things like that. Conveniently located in the old town. Only downside is hard to get a cab in the morning but its really not a problem of the hotel itself

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Senior Contributor
21 reviews 21 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here as a family four nights. Main purposes was to visit the terracotta warriors. We went there with a guide booked via the hotel. Let us put it this way, the hotel could not help that we had a very bad guide. The hotel staff solved the issue very good. There is a small drawback. We booked a... More

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Long Island, NY
Top Contributor
152 reviews 152 reviews
26 hotel reviews
270 helpful votes 270 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here as part of the Viking River Cruise to China in June. The lobby of this hotel was one of the nicest we have ever seen. It was well decorated with the ancient theme of the city and the modern décor -- both mixed very well together. While the view from our window wasn’t that... More

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an City. Thank you for your good comments on our lobby, room, bathroom, bed, food and also Peter Thomas Roth amenities. Hilton Xi’an is located in the heart of the ancient city, within the 600-year-old City Wall and a short walk from the landmark Bell tower. Entertainment and dining options abounds nearby, as... More

Pahrump, Nevada
Top Contributor
67 reviews 67 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We were on a Viking River Cruise and we arrived in Xian to view the Terracotta Warriors. Unfortunately the pollution was bad in Xian at at the time . Hubby wasn't feeling well and I went down to Customer Service for help and I met Lily (not sure about the spelling). I was hoping to get directions to an apothecary... More

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Just wanted to thank you for your recent stay here at Hilton Xi'an! So glad you were able to experience our authentic Hilton hospitality, and I will let Lily know that she helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we... More

Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A smart hotel in a convenient location. Has all the usual features to be expected of Hilton hotels. The glass wall between the bathroom and the bedroom is a bit strange but there is a blind between the two if you want privacy. The bed was enormous and very comfortable. On the down side the toilet blocked the first time... More

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thank you for taking time to share your experience with us. Thank you for telling us the toilet problem so that we have the opportunity to make it right as soon as possible. Should need any assitance at Hilton Xi'an, please call our Magic Center at 0 or tell our team... More

polonorte
Contributor
16 reviews 16 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

At the moment you arrive at this hotel you find a massive and very impressive lobby, But it finishes there. The Hilton rooms in most places are almost the same; at this Xian Hilton the bathroom tub faced the beds with a curtain to pull down over the floor to ceiling glass. But the biggest problem with the Xian Hotel... More

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear smallbearPolonorte, Thank you for your recent review. Thank you for your nice comments on the impressive lobby and for our helpful manager who changed your room due to facing local people’s residences The location of the hotel is excellent, just inside the 800 year old city wall. In fact only a five minute walk away. We are also a... More

Frome, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After Beijing this Hotel was nearly as good, we found the staff excellent and the food was very good, It was well placed for some of the attractions in the area. The City wall, and Bell Towers were a reasonable walk away.

Was this review helpful? Yes 3
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thank you for taking time and sharing your experience with us. Thank you for your good comments on our location, food and service. Except senic spots nearby, there are some other wonderful places in Xi'an worth your visit, such us Mount Hua, Huaqing Spring Festival, Famen Temple and so on. Maybe... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hilton Xi'an is within easy walking distance of the old city wall and gate. There are many trade businesses that operate on the roads where we walked enroute to the city wall and it was very interesting to see how the locals operate their businesses and workshops. There were no good restaurants nearby. The hotel was not up to... More

Was this review helpful? Yes 2
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear aarjay, Thank you for your recent review. We are very sorry to hear of this. Thank you for your compliments on location, the nice room and the breakfast. The comments about English language at the concierge is well taken and we are reviewing this department and will make changes. What happened with the A La Carte food order is... More

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Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Xi'an 5*
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Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Xi'an #3 Romantic Hotel in Xi'an #4 Business Hotel in Xi'an #5 Luxury Hotel in Xi'an #5 Spa Hotel in Xi'an #76 Best Value Hotel in Xi'an
Hotel Class
Official Description (provided by the hotel)
Located in central Xi’an and surrounded by some of the city’s most popular shopping areas.Hilton Xi’an is one of the quintessential hotels in Xi’an that is ideal for both business and Leisure travellers. ... more   less 
Number of rooms
309

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20 days ago

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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