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All 1,989 Xi'an hotels

Hilton Xi'an

5.0 of 5 Hotel   |   No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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88%
Ranked #4 of 1,989 hotels in Xi'an
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Paul Chi Chung C Hong Kong, China
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424 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Hong Kong, China
1 review
4 of 5 stars Reviewed 2 days ago NEW

Better to provide free WiFi service inside the room or hotel lobby, more choice of food, some more entertainment service such as Karaoke and massage, provide rent-a-car service with 3rd party company, provide more choice of free parking space, more effective for check-in and check-out service, good quality of room condition, need bigger hotel logo outside the hotel, more local... More

Review collected in partnership with Hilton Hotels & Resorts

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Shenyang, China
Top Contributor
91 reviews 91 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at Hilton for a few nights to visit the typical tourist attractions in Xi'an, and the location for the accessing the City Wall is excellent. The breakfast buffet was ok, but a bit smaller than in other Hiltons, but the hotel isn't so big either, so no surprise. The fitness room was good too. Basically living up to... More

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Well situation hotel in Xi'an. Only a 1km walk to the train station, and quite straightforward to get to. Good hotel bar, rooms are spacious and well appointed. Can't complain really about anything. Our purpose to go to Xi'an was strictly to see the Terracotta Warriors, and this hotel was very convenient for that. The concierge staff spoke English well.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Libertyville, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Xi'an is not a very touristy city, but this Hilton is indicative of the luxury hotels in China that you can only find in cities like Shanghai. Great service and great looking rooms, I probably enjoyed the hotel more than the city.

Was this review helpful? Yes 1
Haining, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

the holtel is not bad but the position is a liilte bitter far away with the scenic zone, good for Business Bad time for us as the swimming pool is not open. Very difficult to get a taxi, nobody help to get the taxi and if you ask they will have some one . can not compared with other hotel.

Review collected in partnership with Hilton Hotels & Resorts

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thank you for taking time and sharing your experience with us. Hilton Xi'an is located in the heart of the ancient city, within the 600-year-old City Wall and a short walk from the landmark Bell tower. Only 45 minutes you can arrive at the famous Terro Cotta Warriors. If you need... More

Chicago, Illinois
Top Contributor
53 reviews 53 reviews
13 hotel reviews
269 helpful votes 269 helpful votes
3 of 5 stars Reviewed 1 week ago

While on a Viking tour of China and leaving Beijing and the Ritz Carlton ( 5 stars) our next stop was Xi'an and the Terracotta soldiers. We arrived at the Hilton and the staff was there and very efficient in getting us our room. The room was nice , the bathroom area different but nice , however the shower stall... More

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thanks for your kind comments about your recent stay with us. I'm so sorry about the black mold in shower stall. It has been rectified and we are working on the maintenance program. Thank you for your valuable comments on humidity. We will purchase more dehumidity facilities and offer every guest... More

brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Highly recommended in Xi'an. No problem about communication at all. All staffs speak good English and helpful on the tour and transport for busy city of Xian. Thank you for all the staff guide on tour and help , Hilton Xi'an.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Just wanted to thank you for your recent stay here at Hilton Xi'an! So glad you were able to experience our authentic Hilton hospitality. Hilton Xi’an is located in the heart of the ancient city, within the 600-year-old City Wall and a short walk from the landmark Bell tower. Entertainment and... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Be sure to book your airport online or before leaving on your trip. We tried to call from the hotel we were staying in before and the VIP lounge from the airport and could never get through. We took a pretty sketchy cab from the Xi'an airport and think we got ripped off on the fare. It was more expensive... More

Review collected in partnership with Hilton Hotels & Resorts

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thank you for taking time and sharing your experience with us. Our Magic Center 86(29)8738 8888 is always waiting for your call. Could you please double check the number you dialed? I'm so sorry about the taxi you met, but it not always be like that. I recommend you to reserve... More

Saint Louis, Missouri
Top Contributor
66 reviews 66 reviews
11 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Xian on June 15 and 16, 2014. The Hotel lobby is very large with a nice sitting area, a bar/lounge right off the lobby and an accurate copy of the bronze archer's chariot from the pottery soldiers exhibit in the lobby. The room was clean, large and comfortable with a safe in the room closet.... More

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thanks for your kind comments about your recent stay with us and I'm so glad that you are satisfied with our facilities. Except for the Wall, there are also many other places of interest in Xi'an worthy of your visit, and these spots are easy to reach from Hilton Xi'an. For... More

San Jose, California
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights in this great hotel. I would highly recommend it and we were very satisfied with the rooms, food and service. We will definitely stay there again when travels bring us back to Xi'an. Location is so-so: If you are looking for an upscale neighborhood this is not the place. It is not within walking distance to... More

Was this review helpful? Yes 2
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thank you for taking time to share your experience with us. I'm sorry for the events happened during your stay, but that was really unexpected occurrence. We apologize for any inconvenience caused. About the HDMI cable, we have purchased now and prepared for Guests at any time. Thank you for your... More

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Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Xi'an 5*
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Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Xi'an #2 Family Hotel in Xi'an #3 Luxury Hotel in Xi'an #3 Spa Hotel in Xi'an #5 Business Hotel in Xi'an #79 Best Value Hotel in Xi'an
Hotel Class
Official Description (provided by the hotel)
Located in central Xi’an and surrounded by some of the city’s most popular shopping areas.Hilton Xi’an is one of the quintessential hotels in Xi’an that is ideal for both business and Leisure travellers. ... more   less 
Number of rooms
309

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