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All 2,166 Xi'an hotels

Hilton Xi'an

5.0 of 5 Hotel   |   No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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Ranked #7 of 2,166 Hotels in Xi'an
A recent review
5 of 5 stars reviewed 3 days ago
mkd37 Massachusetts
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534 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

During a tour of China in January, China Highlights booked us a night at this hotel. The hotel was nice, clean and located within walking distance to open markets and shops. We enjoyed the breakfast buffet in the morning and had a glass of wine in the bar in the evening. My only complaint is that although we were upgraded... More 

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Macao, Macau
1 review
2 of 5 stars Reviewed 3 days ago NEW

When I was about to leave my room and headed for train station on 21st a.m. I found that the washroom deluged. I told your receptionist that the water kept overflowing and I had to turn off the valve which was next to the toilet to stop the water ran onto the carpet before I rushed to the station. It... More 

Review collected in partnership with Hilton Hotels & Resorts

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Beijing Region, China
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent only one night at Hilton Xian. Nice hotel, clean rooms, however nothing special. There are thousands of such hotels in China, they all look the same, this Hilton is no different. But - don't get me wrong, it's a nice hotel, and I recommend it. I only had a chance to try the breakfast buffet due to the short... More 

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Ken W, Thanks very much for your review. The comment on the towels will be looked into. Best regards Dominic Brennan General Manager More 

Greenwood, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff lacked English language skills and after requesting a taxi the night before departure no taxi arrived and we had to quickly get another one in order to make our flight. Problems with translation and room service.

Review collected in partnership with Hilton Hotels & Resorts

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Pamela, Thank you very much for your review and letting us know. We regret what has happened and I hope you can revert back to me off-line so we can discuss more in detail. I can assure you I have already put into practice a new format for English learning along with scheduling as we do have many good... More 

Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Its was amazing the city and the Hotel, please don't miss to go to that ancient city, full of color and warm people. We take a tour with a local Agency and the service also was amazing, everyone that want to know more about China's culture have to go to this place.

Review collected in partnership with Hilton Hotels & Resorts

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Paul S, Thank you very much for your nice review. You are right it is a great city and Hilton Xian is just a perfect location to enjoy the city. Best regards, Dominic Brennan General Manager More 

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

I'm highly recommend friends and family and travellers choose Hilton Xian. Is a good choice and good location in Xian The breakfast are great with full of variety. The foods are delicious and the staffs are great. The service are excellent The environment are great. There are indoor swimming pool and Gym facility for in house guest Of course ,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Bee Swan T, Thank you very much for your very nice review of staff, breakfast, bath tub, gym and pool. We are glad you enjoyed it very much along with the superb location of Hilton Xian. The team will be delighted when I share your comments. Best regards, Dominic Brennan General Manager More 

Izmir, Turkey
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Standard type of an Hilton Hotel but the lobby is outstanding. Rooms are clean and quiet. So close to the City Wall to take a walk especially at night. Convenient way to call to see the Terra Cotta Warriors. For city-center prefer to take local taxicab with having taximeter otherwise special taxi drivers offer a lot money (even x10 times).

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Nezih O, Thank you very much for your review and your nice comments on lobby and location. We are indeed a superbly located hotel close to all major attractions and have a wonderful, grand lobby that is the place to be seen and record your photographic memories. The visit to the Terra Cotta Warriors begins at Hilton Xian! With... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was certainly our best hotel experience in China...and very likely our best experience period. We are diamond level with Hilton so we received an upgrade to a VERY well-appointed one-bedroom suite. The entire staff was courteous, helpful, and all spoke EXCELLENT English. The breakfast buffet (free with our stay) had a great selection of Chinese & western items. Between... More 

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Andrew F, Thank you so much for your very kind review. Our Team try very hard and they will be delighted when I share your review with them. With best regards Dominic Brennan General Manager More 

Heusden, The Netherlands
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had the privilege to stay on the exec floor, and surely rooms are spacey, clean and comfortable, but the food/snacks in exec lounge are mediocre at best. Also shame that internet in room is not free (and that's a euphemism).

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear cjozisse, Thank you very much for your review. I would appreciate if you can reach out to me off line since all of our club floor guests receive complimentary internet and I have not seen any charges on your account. I have no idea what happened. Your point on the food is well taken. The past two days we... More 

Pune
Top Contributor
98 reviews 98 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel, great location. We reached here from Shanghai on an overnight train. The hotel is quite close to the rail station and we could walk into it. The staff was nice and cooperative and allowed us to do an early check-in as well as late check-out. Wifi in the lobby was ok.

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear 9ADB49, Thank you very much for your very nice review. The team will be delighted to know this when I share it with them. With best regards, Dominic Brennan General Manager More 

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Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
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Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#1 Romantic Hotel in Xi'an
#4 Family Hotel in Xi'an
#4 Spa Hotel in Xi'an
#5 Business Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#72 Best Value Hotel in Xi'an

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