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All 2,164 Xi'an hotels

Hilton Xi'an

5.0 of 5 Hotel   |   No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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Ranked #6 of 2,164 Hotels in Xi'an
A recent review
5 of 5 stars reviewed 2 weeks ago
TheLalas Newcastle, Australia
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522 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton for one night. A special mention for Rafal (front desk) who was fantastic, friendly and prompt with responses when we had any queries or issues. Breakfast buffet was good. We had book the room via booking.com and had no issues with payment. We stayed in one of the cheaper rooms, which was well equipped. The... More 

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear TheLalas, Thank you for your review. I will be sure to pass on your message to Rafal and that is much appreciated to recognize the effort our Team members put into taking care of our guests. Thank you also for your comments on the good breakfast, location and no billing issues. I can assure you we put every effort... More 

Tilba Tilba, Australia
Top Contributor
99 reviews 99 reviews
63 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had some really strange and unsettling issues around advance purchase payment with this hotel. If I had written this review a couple of weeks ago I would have rated it terrible, as I was pretty upset about some of the things that happened. But I'm going to give the hotel the benefit of the doubt, and just assume that... More 

Was this review helpful? Yes 2
Virginia Beach, Virginia
Contributor
16 reviews 16 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location and authentic Chinese culture right out the front door. Hire a cab for the day and go anywhere you want. I walked out the front door and went down one block across the street then back and felt I was in true China unlike the touristy cities. Nice restaurant and bar clean rooms can not go wrong with... More 

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear HutchXVX, Thank you for your very nice review, it is much appreciated. The comment on the nice restaurant and bar will be passed over to the food and beverage team and they will be delighted. With best regards, Dominic Brennan General Manager More 

Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Overall experience is not bad. It's a nicely decorated hotel and you get what you need in an international brand hotel. The breakfast spread was what we loved most and exceeded our expectations. However, the room cleanliness needs attention, we can see some dust/ dirt at corners of the room (maybe the vacuum couldn't reach these corners). It will be... More 

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear han_wong, Thank you very much for your review, it is much appreciated. Thanks also for the positive comments you made and the issues you have raised will be taken up with the team here. With best regards, Dominic Brennan General Manager More 

Reading, United Kingdom
Top Contributor
94 reviews 94 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here in December 2014 and am totally disenchanted by the Hilton in Xi'an. Where to start - let's say up front the good point was that the people were friendly and the location good. The bed was comfy and the pillows good. I will also say I am a Hilton Honours holder and hence the Hilton is my... More 

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear GillianMW, Thank you for your review and comments. I really appreciate the good points mentioned about the Hotel and please accept our most sincere apologies for other issues. I wish we had the opportunity to connect before and I also apologize for my not being aware. I will be reaching out to you off-line. With best regards, Dominic Brennan... More 

Vancouver BC
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights and definitely made the right choice. Behind the hotel is a huge mall. across is a big chinese restaurant and some local seafood restaurant. unfortunately i did not get the chance to try it. The pool is really really nice. The room is great. Huge bathroom. Complimentary bottled water in the room. Front desk can... More 

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear StellaStyle, Thank you very much for your review. Thank you also for your nice comments on the hotel, the team will be delighted to receive this. With best regards Dominic Brennan More 

Beijing Region, China
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great weekend trip to Xian. We made reservations for a driver and guide in advance of our arrival (via a tripadvisor frequent poster - Bryanbai) Mr. Lee, the driver, was at the airport for our arrival and we were at the Hilton an hour later. The hotel is very nice and is in a great location. Mr.... More 

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear 88Beijing888, Thank you for your lovely review of Hilton Xian. Thank you also for your nice comments on location, driver and guide. I will be sure to pass these on. Wishing you a Happy 2015 Dominic Brennan General Manager More 

Silver Spring, MD
Contributor
12 reviews 12 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you’ve come to Xi’an as a tourist, you’re probably headed to see the terracotta warriors. But you’ll probably have some down time at the hotel. Here are two things my husband and I found out that we hope will help you— Like any big international hotel in China, the Hilton here has a fabulous breakfast buffet. Half the room... More 

Was this review helpful? Yes 2
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear arwilliams1117, Thank you for your very nice review and lovely comments on Breakfast Buffet and hotel location. I will be sure to pass these on to the team. Wishing a Happy 2015. Dominic Brennan General Manager More 

Geneva, Switzerland
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 21, 2014

The Executive floor and the Executive Lounge are exceptional being brand new. With the generous breakfast and happy hour buffet it is possible to skip the restaurants.The location is perfect in the walls of the old city. At the arrival they charge an amount as garantee on the credit card. Don't forget to ask to credit it back on the... More 

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Delanuit11, Thank you for your kind review and all 5 scores comments. I'm sorry for the internet issue, but we finished internet upgrade project at end of 2014. You will enjoy high-speed internet service during your next stay. Thank you again for your comments. We wish to welcome you again soon. Safe Travels More 

Hamilton
Top Contributor
53 reviews 53 reviews
17 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed December 18, 2014

As soon as we walked into the lobby, we felt transported to a mythical kingdom with a grand foyer. The lobby of this hotel was visually beautiful to behold. Our rooms were very luxurious, modern decor and spacious. The bathroom was unique and created for the romantic at heart with the see through window to the whole room so you... More 

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear HamiltonLovebirds, Thank you for your nice comment on our hotel. Welcome back during a warmer season. Views of Xi'an are differenct in different seasons. Safe Travels More 

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Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
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Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#1 Romantic Hotel in Xi'an
#2 Family Hotel in Xi'an
#3 Business Hotel in Xi'an
#4 Spa Hotel in Xi'an
#5 Luxury Hotel in Xi'an
#73 Best Value Hotel in Xi'an

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