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All 2,154 Xi'an hotels

Hilton Xi'an

5.0 of 5 Hotel   |   No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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Ranked #4 of 2,154 Hotels in Xi'an
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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504 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 of 5 stars Reviewed yesterday NEW

I stayed in this hotel several times, and it's been sad to see the hotel going down on service over time... Service quality has now become far from Hilton's standards, overall experience was ok but especially the buffet restaurant needs to improve....

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The location is perfect, only 5 minutes to the wall. The facility is upscale and the staff is excellent. Special thanks to Ms. Yue Wang, the font desk supervisor! The breakfast is super and the Changle Gong restaurant has very authentic Shangxi food.

Review collected in partnership with Hilton Hotels & Resorts

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Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Xian Hilton for the last 2 months for work. Plus I was there for 3 weeks in August. This place was awesome. The entire staff here makes you feel welcomed and appreciated for staying there. The hotel is well kept and if you do actually have an issue they are quick to resolve the problem. The... More

Review collected in partnership with Hilton Hotels & Resorts

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Xi'an, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

Beautiful Lobby, attentive staff, knowledgeable and helpful concierge in good location, great overall experience. Executive level very quiet and comfortable with very helpful staff. Great pool and spa.

Review collected in partnership with Hilton Hotels & Resorts

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Phuket, Thailand
Top Contributor
81 reviews 81 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

It started with the check-in: yes, we are in China, but the expectation in an international hotel is that the desk staff has the English knowledges to ensure a smooth check-in. Also asking some basic questions seemed to disturb and rather annoy them. In addition they refused to credit our stay as reservation was made via an internet portal. In... More

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Gloucestershire, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights in October as part of a package tour. The reception area was spectacular. Our room was spacious and well furnished, with a large comfortable bed and a glamorous bathroom! Breakfast was buffet style with a good selection of Western and Chinese dishes available. The hotel was within easy walking distance of the old city wall,... More

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Ontario
Top Contributor
61 reviews 61 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located inside the old walled city and within walking distance of one of the gates. The rooms are among the best we have stayed in and very well appointed. The glass wall between the bathroom and bedroom is very unique, but with a touch of a button a curtain drops down to give you privacy. Shopping is... More

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Wheaton, Illinois, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful lobby, centrally located. The Executive Lounge has a high quality breakfast and happy hour food, that is sufficient to be a full meal. Very quiet and relaxing and easy to do business work. Conciege staff is extremely helpful providing recommendations for sight seeing and restaurants.

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Top Contributor
165 reviews 165 reviews
54 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel placed within the old city wall (beautifully lit at night) and close to some good restaurants. Lovely reception area and bar just off. Good well appointed room but what is it about glass bathroom walls. I don't want my husband watching my vain efforts to get out of a bath! Breakfast is a bit of a zoo... More

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Rochester, Michigan
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 4 nights in late October. The staff was friendly, helpful, and provided great service. We have Hilton Gold status and were fortunate to get upgraded to the Executive floor with access to the Executive Lounge. We had a courtyard facing room and it was very quiet. The room was clean but somewhat small.... More

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thank you for taking time to share your experience with us. I'm so glad that you had a nice stay at Hilton Xi'an. Thank you for your comments on Wifi. We are very happy to announce that Hilton Xian will go through a major WIFI upgrade before end of 2014 and... More

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Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi

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