We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2,158 Xi'an hotels

Hilton Xi'an

5.0 of 5 Hotel   |   No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Hotel website
Hotel amenities
Special Offer
Book early, up to 20% off
Hilton Xi'an
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Hilton Xi'an to your Saves list
Ranked #6 of 2,158 Hotels in Xi'an
4.5 of 5 stars 513 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Delanuit11 Geneva, Switzerland
Write a Review

513 reviews from our community

Traveler rating
    284
    167
    47
    10
    5
See reviews for
96
190
31
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (513)
  • Mar-May only
    (132)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (80)
All months
Geneva, Switzerland
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Executive floor and the Executive Lounge are exceptional being brand new. With the generous breakfast and happy hour buffet it is possible to skip the restaurants.The location is perfect in the walls of the old city. At the arrival they charge an amount as garantee on the credit card. Don't forget to ask to credit it back on the... More 

Was this review helpful? Yes
Hamilton
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As soon as we walked into the lobby, we felt transported to a mythical kingdom with a grand foyer. The lobby of this hotel was visually beautiful to behold. Our rooms were very luxurious, modern decor and spacious. The bathroom was unique and created for the romantic at heart with the see through window to the whole room so you... More 

Was this review helpful? Yes
Phoenix, Arizona
Top Contributor
133 reviews 133 reviews
49 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

This is located just near the East Wall and is inside the city walls. I walked to the East Gate and actually walked back from the South Gate via the Cultural Street (shopping for all the calligraphy pens etc.)...great by the way and worth a visit. SO if you do not mind a walk it is accessible, if not taxis... More 

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear ShanksPony11, Thank you very much for your very nice review and indeed the location is just superb. Thank you also for sharing about the breakfast issue and we have taken this up with our Food and Beverage Manager. If there is anything else we can do please just let us know With best regards, Dominic Brennan More 

Celebration, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a fabulous stay, the room was good and the service was great. Must make a special shout out for Cindy Liu who was most helpful. One word of caution though would be the quality of the steak, but this is probably more and an issue with Xian than the hotel itself.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear R44heliguy, Thank you for your review and your nice comments about the hotel and service, I will be sharing this with the team. I would love to know more about the steak issue if you can reach out to me. We select our steaks very carefully. I would very much like to hear from you. Best regards Dominic Brennan More 

xian, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you was excellent The location and room was good. Thank you on the pampering The food was excellent The happy hour was good The lunch was excellent Thank you on the shuttle I will very glued to come back to the hotel

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Amos M, Thank you for your kind comments, thank you for your choosing Hilton Xi'an for accommodation, and thank you for being wiling to coming back. :) We look forward to welcoming you soon. Safe Travels More 

Wiesbaden, Germany
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

When I walked into my room I was pleasantly surprised with the size and the room's design and furnishings! The price was right >$100 per night and the location was within the Xian city walls, but a little further away from the Muslim quarter/Drum bell tower area, than I would have liked (although had it been warm it would have... More 

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear TMAdventures, Thank you for your kind review and compliments on our room. Muslim Street and Bell Tower is not far from hotel actually, but it may become further during the cold winter by walking. Welcome back in a warmer season next year. Xi'an is quite different in Winter and Summer. We look forward to seeing you again. Safe Travles More 

Melbourne, Australia
Top Contributor
86 reviews 86 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As well as being a good hotel it is in a great location. I like to go for very early morning walks and is fascinating to see the activity on the streets as they prepare for the day. You feel safe no matter what time of the day you are out - early or late. There is much much more... More 

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Gonefishingx, Thank you so much for your nice reply and your obvious understanding of various issues. That is really appreciated and will be shared with the team. We hope and look forward to welcoming you in the future. Safe Travles More 

Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel several times, and it's been sad to see the hotel going down on service over time... Service quality has now become far from Hilton's standards, overall experience was ok but especially the buffet restaurant needs to improve....

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Kyle_7720, Thank you for your comment. Over the past year we have pot a lot of effort into wanting to exceed our customers expectation and obviously it did not work this time. I would love to hear from you and please reach out to me directly and let me know where you feel the service of the hotel has... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The location is perfect, only 5 minutes to the wall. The facility is upscale and the staff is excellent. Special thanks to Ms. Yue Wang, the font desk supervisor! The breakfast is super and the Changle Gong restaurant has very authentic Shangxi food.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear 778yangw, Greetings from the ancient Xi'an city. Thank you for your nice comments. I am so glad that you had a nice experience at Hilton Xi'an, and I will share this with my team members. We look forward to seeing you soon. Safe Travels. More 

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Xian Hilton for the last 2 months for work. Plus I was there for 3 weeks in August. This place was awesome. The entire staff here makes you feel welcomed and appreciated for staying there. The hotel is well kept and if you do actually have an issue they are quick to resolve the problem. The... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Brian F, Thank you for taking time to share your experience with us. I am so pleased that my team members helped you had a nice stay at Hilton Xi'an. That is really appreciated and will be shared with the team. Hilton Xi'an will be your home at this ancient city forever. Welcome back at any time. Safe Travels. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Xi'an? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Expedia, Priceline, Agoda, Cheap Tickets, Orbitz, Despegar.com, Ctrip TA, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Hilton Xi'an reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#1 Romantic Hotel in Xi'an
#2 Family Hotel in Xi'an
#4 Spa Hotel in Xi'an
#5 Business Hotel in Xi'an
#5 Luxury Hotel in Xi'an
#77 Best Value Hotel in Xi'an

339 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (319)
Viewed
Room/suite (74)
Viewed
Hotel & grounds (86)
Viewed
Bathroom (18)
Viewed
View from room (6)
Viewed
Dining (31)
Viewed
0:39
Videos (1)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (2)
Viewed
Other (99)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay