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All 2,164 Xi'an hotels

Sheraton Xi'an North City Hotel

4.5 of 5 Hotel   |   No.32 Weiyang Road, Xi'an 710014, China
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Sheraton Xi'an North City Hotel
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Ranked #11 of 2,164 Hotels in Xi'an
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
oralsurgeon Algeciras, Spain
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157 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Algeciras, Spain
Top Contributor
67 reviews 67 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was one of the best hotels we've been to. I loved the huge bathroom with a separate shower and a tub, its open to the bedroom which is something I like. The bathroom has many details that I loved including a weight scale (which I didn't dare use .. hahaha). The bed is huge and the breakfast was ok.... More 

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Oralsurgeon, Thank you for your kind review of Sheraton Xi'an North City Hotel. We are glad to learn that you had a wonderful stay experience with us. We appreciate your positive feedback and look forward to welcoming you back again in the near future. More 

Macau, China
Top Contributor
55 reviews 55 reviews
43 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 15, 2014

It was indeed a pleasure to stay at this property, whether it was its excellent decor, very helpful and friendly staff, or the city itself - it was a great stay! This place just had a super friendly feeling and I meet the GM a few times there who was super professional and was always making sure everything was good... More 

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Travel_enhancement, Greetings from Sheraton Xi'an North City Hotel. Thank you very much indeed for taking time to provide us your comments following your recent stay with us. We strive to provide our guests with consistently extrodinary experiences in every facet of their stay and we are glad to hear that you had a good experience when you shared with... More 

Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 5, 2014

As part of a tour group, this hotel was fine. If I were here on my own to see the terra cotta warriors and other tourist sites, I might look elsewhere. This location is two miles north of the city wall, so you can't really leave the hotel and stroll around anything other than a standard city neighborhood. The subway... More 

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Jankirsch, Greetings from Sheraton Xi'an North City Hotel. Thank you vey much indeed for taking time to provide us your comments following your recent stay with us. We look forward to welcoming you back in the near future. More 

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 17, 2014

Stayed overnight for a trip to xi'an to see the terra cota. Despite their limited english, the staff were very helpful. The breakfast was great, just wish the european breads could have been fresh or warmer. Other than that, everything was A-ok!

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear thea8432, Greetings from Sheraton Xi'an North City Hotel. Thank you very much indeed for taking time to provide us your comments following your recent stay with us. We are pleased to know your advice and have reviewed with concerned department head to implement measures for improvement . We also will enhance the professional language training to our staff. Thank... More 

Tallahassee, FL
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 4, 2014

Stayed at the Sheraton Xian for two nights in late October 2014 as part of a China tour. Hotel seems very new and modern. Room was very high tech and luxurious. Beds were comfortable. bathroom opened up to the bedroom - if you wanted - why would you? Really big rain shower. Wifi worked great. Breakfast was included and very... More 

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear JBR08, Greetings from Sheraton Xi'an North City Hotel. Thank you very much indeed for taking time to provide us your comments following your recent stay with us. First and foremost, please accept our apologies for the inconvenience caused because of air conditioner. We would like assure you that your detailed comments have been noticed. We are following up now... More 

Northamptonshire
Contributor
12 reviews 12 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 4, 2014

This was the second hotel on my tour of China. Massive hotel with loads of staff everywhere. The room was as you would expect in a 5 star hotel (bit disappointed that there wasn't a Japanese toilet as with the other hotels I stayed in). Big rooms, clean with all the extras. Still didn't have enough coffee sachets and although... More 

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Kat12350, Greetings from Sheraton Xi'an North City Hotel. I would like to thank you for choosing to stay with us during your trip and take the time to provide us with your valuable feedback. We have taken on all the points you have provided us and do rest assured that we have reviewed your comments with our respective department... More 

Chaville, France
Top Contributor
57 reviews 57 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 4, 2014

After reading the general comment on this hotel was a little worry that my company had booked me there for than 3 weeks in a row. After spending these three weeks and a half I must admit this place is not bad at all. First it is very conveniently located, 30 meters away from the LongShouYuan metro station (Xi’An city... More 

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Alexandre J, Greetings from Sheraton Xi'an North City Hotel. Thank you very much for staying with us and taking your valuable time to write such valuable comments. I am pleased to hear that overall you were satisfied with your stay however I am very sorry to note that you were disappointed with several things like room service ,The card... More 

Overland Park, Kansas, USA
Top Contributor
85 reviews 85 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 1, 2014 via mobile

This is a 4-star hotel in the middle of Xi'an. We were in a suite which was spacious and clean. Be careful with reception people and make sure you check your bill. Breakfast was delicious and lots of choice, both Chinese and western. Overall, great deal for money

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Srinala, Greetings from Sheraton Xi'an North City Hotel. Thank you for your valuable feedback. We look forward to seeing you again in the near future. More 

Brighton, Michigan
Top Contributor
150 reviews 150 reviews
32 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed October 29, 2014

My husband and I stayed at this hotel three nights in September of 2014 with our tour group from the United States. This hotel had a swimming pool which was quite nice. We had a room on one of the upper floors and the hotel room was quite large. The bathroom area was also quite large. There toilet and shower... More 

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Pamela S, Thank you for your feedback on your recent stay. We are pleased to hear that you enjoyed your time at Sheraton Xi'an North City Hotel. It is our goal to hear of such experiences. We hope we will be able to take care of you again next time you are in Xi'an. More 

Shanghai, China
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 27, 2014

It was a last minute trip to Xi'an - a weekend getaway from Shanghai for me. The hotel located just north of the city wall which is convinient for the airport by a taxi and only 3 stops by metro to the Drum & Bell Towers. The area itself was nothing to write home about as it's an area in... More 

Was this review helpful? Yes
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear ksquare77, Greetings from Sheraton Xi'an North City Hotel.Thank you for taking the time to provide your comments on tripadvisor. We are glad to hear that you had a good experience when you shared with us We sincerely look forward to seeing you in the near future. More 

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Additional Information about Sheraton Xi'an North City Hotel

Address: No.32 Weiyang Road, Xi'an 710014, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Xi'an North City Hotel 4.5*
Number of rooms: 491
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Also Known As:
Sheraton Xi'An North City Hotel China/Shaanxi
Hotel Style:
#6 Romantic Hotel in Xi'an
#6 Family Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#11 Business Hotel in Xi'an
#67 Best Value Hotel in Xi'an

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