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All 2,024 Xi'an hotels

Sheraton Xi'an North City Hotel

4.5 of 5 Hotel   |   No.32 Weiyang Road, Xi'an 710014, China
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Sheraton Xi'an North City Hotel
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Ranked #8 of 2,024 hotels in Xi'an
Certificate of Excellence 2014
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  • Reviews (121)
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121 people have reviewed this hotel

Traveler rating
    61
    48
    7
    5
    0
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24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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  • Japanese first
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English first
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

When you take a taxi from the airport into Xi'an city, you will need to tell the cab driver "Xi Lai Deng Long Shou Cun" (喜来登龙首村). The hotel is a standard business grade hotel. The best part of the property is its location right next to Exit B of the Line 2 MRT stop called Long Shou Yuan. It makes... More

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Shanghai, China
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I never have high expectation for Sheraton, they are pretty much the same tone around the world, you won't have any surprise. This Sheraton is a pretty small one, narrow drop off area with short frontage - your taxi may pass by it easily if you didnt pay attention; hotel lobby is tiny too in terms of a 5-star hotel.... More

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear HerbertLi, Greetings from Sheraton Xi’an North City Hotel. Thank you for your feedback. We are following up on your comments and look to improve the areas you have mentioned. We look forward to seeing you in the near future. More

boston, MA
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms in this hotel were like a suite, huge and very nicely done over. There was sliding doors to open the large bathroom to the bed room area. Very nice beds also. The breakfast was very extensive and lots of variety of foods and styles. Chefs are various stations to cook for you whatever some of the items were.... More

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear tellall1, Greetings from Sheraton Xi'an North City Hotel. Thank you very much indeed for taking time to provide us your comments following your recently stay with us. We were very pleasant to hear that you enjoyed your stay. We look forward to welcoming you again and hope your next visit will be as pleasant as the previous one. More

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights with my two children on 7/12 and 7/13. I am a gold spg member. When we arrived, there was a fresh fruit in our room. That was very nice. On the second day, the hotel provided a birthday cake for my daughter. I guess they figured out based on the passport which was required to... More

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Harry J, Greetings from Sheraton Xi'an North City Hotel. Thank you for your shared and praised. We are glad to hear that you had a good experience when you shared with us. We look forward to serving you again in the near future More

Washington, DC
Contributor
15 reviews 15 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights in Xi'an during our China adventure with our 2 children. The hotel was very accommodating and friendly to our kids. The suite we had was enormous and perfect for a family of 4. The breakfast was extensive and very tasty. The kids loved going to the pool in the afternoon. We highly recommend this hotel while... More

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear RJWASHINTON, Greetings from Sheraton Xi'an North City Hotel. Thank you for sharing your review on tripadvisor following your last stay in our hotel. We are pleased to know you enjoyed your stay with us. Your comments are very rewarding and all our staff will proud to learn about it. Thank you again for your confidence in our hotel. Sincerely... More

West Des Moines, Iowa
Top Contributor
121 reviews 121 reviews
67 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights on recent China tour. Was pretty much at full occupancy overcrowding the breaksfast buffet and making it very hard to get coffee and tea refills at breakfast. Rooms and pool nice. Make sure you bring bathing cap for most pools in China as they are often required. Rooms are nice and staff was efficient except at breakfast... More

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear hrw1953, Greetings from Sheraton Xi'an North City Hotel. Thank you for your feedback. We strive to provide our guests with consistantly extrodinary experience in every facet of their stay. I have reported your comments to concerned department to ensure that these issues are appropriately addressed. We hope that we still have the opportunity to welcome you back in the... More

Buderim, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A comfortable hotel with attentive staff. Cafe style restaurant was good. Contrary to other comments on this site, we found that a simple "G'day" brought a smile and a response. I had a fairly serious accident here (no fault of the Hotel I hasten to add) The performance of and assistance rendered by the staff was both helpful and considerate.... More

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Buderimross, Greetings from Sheraton Xi'an North City Hotel. Thank you for your shared and praised. We are more than lucky to have such a wonderful staff and relly appreciate you mentioning their names We look forward to seeing you again and hope your next visit will be as pleasant as the previous one. More

Wellington, New Zealand
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Efficient staff at check in, good concierge, nice big rooms, outstanding breakfast menu, and good value for money. I found this hotel hard to fault, everything went well from check in to check out. If I was advising hotel management, maybe tone down the volume of the bands in the bar area. We found it hard to relax and converse... More

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear NZ_Wine, Greetings from Sheraton Xi'an North City Hotel. Thank you very much indeed for taking time to provide us your comments following your recently stay with us. we are very pleasant to hear that you enjoyed your stay. Meanwhile, you have indicated that you were less than satisfied with the volume of our lobby bar. We are truly sorry... More

hong kong
Top Contributor
67 reviews 67 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: rather new, nice rooms, nice bed, nice adjoining bathroom, tv channels are quite complete Cons: most of the staff you see around the lobby, housekeeping, etc. They don't even say hi to you, let alone smile at you. Some of the staff at the concierge and the front desk are helpful. No free wifi. Breakfast although good enough in... More

Was this review helpful? Yes 2
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear tony c, Greetings from Sheraton Xi'an North City Hotel. Thank you for your valuable feedback. We are following up on your comments and working on improving our hotel. we look forward to seeing you again in our hotel. and we will do our best to ensure a better experience on your next visit More

Top Contributor
64 reviews 64 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed at the Sheraton for two nights whole visiting the city of Xi'an with our four teenagers. We had 3 rooms and the hotel staff went out of their way to make sure that we were near each other. They had a breakfast buffet that was included with our rooms which was very good. Our kids had room wet... More

Was this review helpful? Yes 1
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear JStewartFI, Greetings from Sheraton Xi'an North City Hotel. Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleasant to hear that you enjoyed your stay. I hope your next visit will be as pleasant as the previous one. More

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Additional Information about Sheraton Xi'an North City Hotel

Address: No.32 Weiyang Road, Xi'an 710014, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Xi'an North City Hotel 4.5*
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Also Known As:
Sheraton Xi'An North City Hotel China/Shaanxi

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Xi'an #6 Luxury Hotel in Xi'an #7 Family Hotel in Xi'an #10 Business Hotel in Xi'an #81 Best Value Hotel in Xi'an
Hotel Class
Number of rooms
491

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