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Sheraton Xi'an North City Hotel

#15 of 2,169 Hotels in Xi'an
Certificate of Excellence
No.32 Weiyang Road, Xi'an 710014, China
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1 room 1 guest
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195 Reviews from our TripAdvisor Community

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Traveler rating
    104
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34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Russian first
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English first
  • All months
    (195)
  • Mar-May only
    (58)
  • Jun-Aug only
    (61)
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    (54)
  • Dec-Feb only
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Kentucky
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

2 night stay during trip to Terra Cotta Soldiers. Large room, king bed, sliding walls in bathroom incorporates spacious feel to entire room. Well equipped for business customers with lots of desk space and power outlets. All rooms short walk from elevators. Good food, excellent service.

Was this review helpful? Yes
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Ralph R, Thank you for your kind review of Sheraton Xian North City Hotel. We are glad to learn that you had a wonderful stay experience with us. We appreciate your positive feedback and look forward to welcoming you back again. More 

Melaka, Malaysia
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After the previous nights nightmare I checked into the Sheraton as this was the closest hotel to the previous one and what a difference. Whilst we were checking in a nice lady approached and introduced herself as Joanne and spoke fluent English and offered us an opportunity to register our company with them as a corporate rate customer. This was... More 

Was this review helpful? Yes
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Bedrock, Thank you for your feedback on your rencent stay. We are pleased to hear you enjoyed your time at Sheraton Xian North City Hotel. It is our goal to hear of such experiences, we hope we will be able to take care of you again next time you are in Xi'an. More 

Fleet, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful hotel with very pleasant and helpful staff. The rooms were plush and a good size. Food was superb, both at breakfast and dinner, very good service too. We would not hesitate to stay here again. One small complaint though. After dinner, in the hotel, we decided to listen to the live band. They told us we couldn't unless... More 

Was this review helpful? Yes
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Kirsten L, Greetings from Sheraton Xian North City Hotel. We would like to thank you for choosing us for your recent visit and thank you also take the time to write the wonderful review. We are very pleasant to hear that you enjoyed your stay. Meanwhile, you have indicated that you were less than satisfied with the lobby bar... More 

Melbourne, Australia
Level Contributor
124 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

must say this place is very nice i.e. rooms are nicely presented. Breakfast is ok in Starwood lounge although nothing flash. can't complain about the facilities as they are nice. however its mid summer and air-conditioning is ok at best. also wifi is really slow. VPN drops out regularly. also front desk service isn't great. rang to get them to... More 

Was this review helpful? Yes 1
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Sterpo65, Greetings from Sheraton Xian North City Hotel. Thank you for your valuable feedback. We strive to provide our guests with consistently extrodinary experiences in every facet of their stay and I have reported your concerns to our team to ensure that these issues are appropriately advised. We hope that we still have the opportunity to serve you again... More 

Shanghai, China
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of the Sheraton North was great for my family. We took the train to Xian and this hotel was located right next to the metro station. It is a quick metro ride from the Railway station via Metro to the hotel for a mere RMB 3 per person. The hotel itself is clean, modern and comfortable. The rooms... More 

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Sabrina, Greetings from Sheraton Xian North City Hotel. Thank you very much for staying with us and taking your valuable time to write your comments. We are glad that you enjoyed the convenience of our location. Located in 32 Wei Yang road , B exist of Long Shou Yuan railway station, our hotel provides convenient access to the ajoining... More 

London, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 16, 2015

this time on business , and what a pleasure staying here at the Sheraton, rooms are very spacious , clean, very friendly staff, and the Feast restaurant has everything on the buffet to keep me happy at all times in the day. Luxury hotel ,

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Elizabeth C, Greetings from Sheraton Xian North City Hotel. Thank you very much for staying with us and taking your valuable time to write such great comments about our hotel. We are delighted to learn you enjoy your stay with us. Your recognization is great motivation for the team. We sicerely hope we can welcome you back to Sheraton... More 

Seoul, South Korea
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 15, 2015

Sheraton is a very famous brand , this hotel luxury, with great meeting room, buffet and lobby , I met here with colleagues to plan some future things, the top hotel in north Xian , very clean , and very good staff team

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jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Dongsun K, Greetings from Sheraton Xian North City Hotel. Thank you for your sharing your review on tripadvisor following your last stay in our hotel. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one. More 

fnjunyun
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 15, 2015

No complaints, spacious, clean, quiet, friendly staff, comfortable bed, pleasant ambience, accessible location next to train station, nice restaurants, value for money, excellent amenities, positive overall experience

Was this review helpful? Yes
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear jnfgn, Greetings from Sheraton Xian North City Hotel. Thank you for your kind compliments. We are delighted that you enjoyed your stay with us. We appreciate your time in sharing this review and look forward to welcoming you back during your next visit to Xi'an More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed July 14, 2015

e stayed here part business and part pleasure and t was a truly great experience a beautiful luxury hotel in this amazing city of culture .... rooms are very comfortable and aircon is perfect thanks indeed

Was this review helpful? Yes
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Ben L, Thank you very much for staying withus and taking your valuable time to write such great comments about hotel. We are delighted to learn you enjoyed your stay with us. Your recognization is great motivation for the team. We sincerely hope we can welcome you back to Sheraton Xian North City Hotel again. More 

Xining, China
2 reviews
5 of 5 stars Reviewed July 13, 2015

Stayed here on business, what treat ! really love the design, the staff smiling, the very comfortable room, and excellent food. The Feast is really feast , and I spent a few hours there in the evening with my colleagues . Excellent hotel

Was this review helpful? Yes
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this review

Dear Peng L, Greetings from Sheraton Xian North City Hotel. Thank you for your feedback on your recently stay. We are pleased to hear you enjoyed your time at Sheraton Xian North City Hotel. It is our goal to hear of such experiences. We hope we will be able to take care of you again next time you are in... More 

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