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All 1,990 Xi'an hotels

Swisstouches Hotel Xi'an

5.0 of 5 Hotel   |   No.22 Fenghui South Road, Gaoxin District, Xi'an 710065, China
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85%
Ranked #6 of 1,990 hotels in Xi'an
Certificate of Excellence 2014
A recent review
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98 people have reviewed this hotel

Traveler rating
    67
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Riva del
Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived with train from Beijing and the hotel is very well located from that perspective. But it is far away from the city center and the sights. The terracottas are on the opposite side of the hotel - 90 mins away. Also the airport is on the other side of town. It will take you 30-45 mins to the... More

Was this review helpful? Yes
Marcom_Swisstouches, Public Relations Manager at Swisstouches Hotel Xi'an, responded to this review

Dear Swisstouches Guest, Thank you for having chosen Swisstouches Hotel Xian as your stay and for sharing your comments about our hotel. It is wonderful to hear that you thoroughly enjoyed our breakfast and found our waiter's and waitresses' service polite, like the equipment in our room and were very satisfied with our spa, massage and pool areas. Unfortunately, there... More

Shanghai, China
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Only my second stay at this hotel, but it already seems consistent with its service quality and attention to detail. All staff are courteous and friendly, with the rooms being well-proportioned, stocked with above average amenities. The bath/shower water comes direct from an underground spring, which leaves you feeling refreshed after a long days' business regime!

Was this review helpful? Yes 2
Troy, Alabama
1 review
5 of 5 stars Reviewed June 13, 2014

I love here, the service is very well. We can set on the sofa and check in, really convenience. The front office service staff are very friendly.They also give us the beautiful smile.The front office manager give us the drink and fruit. and it is really good location and the room is clean and have a good view.

Was this review helpful? Yes
Cana, Virginia
1 review
5 of 5 stars Reviewed May 23, 2014 via mobile

Hotel is located in a new development zone call GAO XIN, very clean and modern area of ancient city of Xi'an. There are many local restaurants around hotel. But the park is delight me really, I could walk with my husband during morning after breakfast. Hotel staff are very polite and professional. Hope stay in this hotel at next time.

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kitwee
1 review
5 of 5 stars Reviewed May 23, 2014 via mobile

will stay again i back, hotel have good service, overall good facility, hotel envirent is very good, swimming pool and hot spring spa are very good, hotel location is very convience. hotel rooms are big and new bed new tabel wifi is smooth

Was this review helpful? Yes
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2014

The overall vibe, decor, facilities are of very good grades and in particualr the staff are very friendly. The hotel provides spring water into the bathtub which is a surprising gimmick and the worth trying out a refreshing hot bath. Lighting in the room is well toned and makes a very soothing night's stay. Bed makes a great sleep too.... More

Was this review helpful? Yes 1
SwisstouchesHotel, Hotel Manager at Swisstouches Hotel Xi'an, responded to this review

Dear Swisstouches Guest, Thank you for selecting Swisstouches Hotel during your recent business trip to Xi'an, and also thank you for posting your feedback. We are happy to read that you enjoyed your stay with us. All our guest rooms, and of course at our Swisstouches Spa, are supplied with hot spring water from 2700 meters underground, which provides our... More

Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

The hotel is very new and the service is high- level standard. I like the style of the hotel decoration. It's very modern and comfortable. The buffet of the hotel is really recommended with so many kinds and also delecious. Hope next time I'll be there again with my family.

Was this review helpful? Yes 1
SwisstouchesHotel, Hotel Manager at Swisstouches Hotel Xi'an, responded to this review

Dear Swisstouches Guest, We are very appreciative of your wonderful comments, and thank you for selecting Swisstouches Hotel for your recent trip to Xi'an. It is very rewarding to read your comments about our Swisstouches Cafe, and we are delighted that you and your family enjoyed not only our wide variety of international food, but also our family and children's... More

NY
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2014

Clean room with nice decoration. I love the bed and hot spring spa in room! Very surprise about Touch sensitive beside lamps & High tech room lighting system. By the way, U can see a very fantastic garden outside the window when u lying in the bathtub:)

Was this review helpful? Yes 2
SwisstouchesHotel, Hotel Manager at Swisstouches Hotel Xi'an, responded to this review

Dear Swisstouches Guest, Thank you for making Swisstouches Hotel your home during your recent trip to Xi'an. We are very glad to hear that you enjoyed your stay with us. We are proud of our state of the art in-room technology such as the touch lamps next to the beds as you pointed out, which is only one of many... More

Chengdu, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

I had a fantastic business trip in this hotel. The facilities are excellent, espcially the hotel rooms and the restaurant etc. To be honest, there is still a lot for the hotel management to improve of the service quality which is the most important issue for the Business Traveller. I really appreciated what the sales executive had done for me... More

Was this review helpful? Yes 1
SwisstouchesHotel, Hotel Manager at Swisstouches Hotel Xi'an, responded to this review

Dear Swisstouches Guest, Thank you for choosing Swisstouches Hotel for your business trip to Xi'an, and thank you for posting your feedback. We are delighted to read that you enjoyed your stay overall, and that you rated our facilities as excellent. I am however concerned about the comments you made about service improvements, and would be interested to learn more.... More

Xiangkhouang Province, Laos
1 review
5 of 5 stars Reviewed April 24, 2014

This hotel is traditional Swiss style hotel with a lot of Swiss features. Room is very warm. CAFE is very nice. I like candles in lobby. The decoration is very beautiful. Hotel has hot spring water. Swimming pool is very nice. Door girl always smile. I tasted noodle on second floor and it was a good experience. Fantastic experience for... More

Was this review helpful? Yes
SwisstouchesHotel, Hotel Manager at Swisstouches Hotel Xi'an, responded to this review

Dear Swisstouches Guest, Thank you for selecting Swisstouches Hotel for your recent travels to Xi'an, and thank you also for posting such wonderful feedback. We are very excited to read that you enjoyed our hotel and its unique Swiss and modern design features. As you pointed out our Noodle restaurant, the Big China Noodle King, I would like to inform... More

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Additional Information about Swisstouches Hotel Xi'an

Address: No.22 Fenghui South Road, Gaoxin District, Xi'an 710065, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swisstouches Hotel Xi'an 5*
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Also Known As:
Swisstouches Hotel Xi'An China/Shaanxi

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#1 Business Hotel in Xi'an #4 Spa Hotel in Xi'an #5 Luxury Hotel in Xi'an #73 Best Value Hotel in Xi'an
Hotel Class
Number of rooms
318

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