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Ramada Xian Bell Tower Hotel

No.79 North Street, Xi'an 71003, China (Formerly Ramada Bell Tower Xi'an)
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Ramada Xian Bell Tower Hotel
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Ranked #66 of 2,170 Hotels in Xi'an
A recent review
3 of 5 stars Reviewed September 11, 2014
Francis K Kuala Lumpur, Wilayah Persekutuan, Malaysia
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141 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Ramada Xian Bell Tower Hotel
See the most recent reviews
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 11, 2014

Booked 5 rooms specifically asked for non smoking rooms, was given 4 non smoking and 1 smoking room. The smoking room is like a smoke house. The bed, sofa, curtains and carpets all smelled like smoke fish. They can only get the other non smoking room the next day. We had prepared the rooms two months earlier. This is not... More 

Was this review helpful? Yes 1
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, We were so sorry to make you unsatisfied with this trip in our hotel.Because of the high Occ,the housekeeping maybe could not clean the room in time so that the FD staff arranged a smoking room for you. We had already required employees to correct and would do more to improve the hotel service. We look forward for... More 

Leicester, United Kingdom
Top Contributor
63 reviews 63 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 7, 2014

Quite a well placed hotel, not to be confused with the Bell Tower. The hotel is comfortable and clean, perhaps needs a little refreshing but was good value for money. The staff was helpful but did not always understand what we said, our chinese being mostly no existent. The breakfast was excellent, mixture if Chinese and European .

Was this review helpful? Yes
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for staying in our hotel.We would do more training on staff`s English and look forward for your next coming. More 

Ottawa, Canada
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 3, 2014

Three of us flew from Shanghai to Xi'An to see the Terra Cotta Warriors and other local attractions in Xi'An. The hotel is relatively small but clean and attractive. The rooms were quite spacious and exceptional value for the money (I pay much more for the Ramada and Marriott in Pudong). Fortunately I was in a room by myself or... More 

Was this review helpful? Yes 2
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for chose our hotel.We were glad that you had a nice trip in our hotel.We would suggest F&B Director to adjust the beverage menu and look forward for your next coming. More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 28, 2014

Located right near the Bell and Drum Tower and Muslim Quarter, so only a 10,15min walk to major attractions within Xian city centre. Rooms themselves were spacious, clean and comfortable. Staff with the exception of the doorman could have been a bit more animated and responsive. Breakfast was quite decent for a Chinese hotel with a good range of options.... More 

Was this review helpful? Yes 1
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for chose our hotel.We were glad that you had a nice trip in our hotel and look forward for your next coming. More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

3 of us stayed at this 4 x hotel around the end of July .The staff where excellent the room was very good ,clean etc. The breakfast was one of the best we had on our tour of china.Also the evening buffet ,eat as much as you want was fantastic value for money.The location of the hotel you couldn't get... More 

Was this review helpful? Yes 2
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for chose our hotel.We were glad that you had a nice trip in our hotel and look forward for your next coming. More 

Croydon, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2014

Well located in easy walking distance to the Muslim Market, and other city sights. The room was well set out apart from the see through shower and toilet set up. You had shut blinds and move heavy doors to provide some privacy. The hotel is not really set up for English speaking tourists but we managed. The room had been... More 

Was this review helpful? Yes 2
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, We were sorry that you did not have a nice experience here in our hotel.We would do more training about the staff`s service and try our best to improve the hotel .We look forward for your next coming. More 

Foster, Australia
Top Contributor
50 reviews 50 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 14, 2014

We stayed for 4 Nights and found that the location was perfect as mentioned by many other reviewers and couldn't be more central inside the City Wall.. The room (Suite) was well maintained with good views from our 10th floor windows. The staff was friendly although the language barrier was a problem a couple of times, although as we are... More 

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Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for chose our hotel.We were glad that you had a nice trip in our hotel and would do more training about the staff`s English. Also we would ask the ENG to check the lights and WIFI .We look forward for your next coming. More 

Beijing
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 30, 2014

We booked two rooms for our family, and the hotel was very helpful with the reservation processes. As we were 5 people, the hotel location was very helpful since we could walk to the Drum and Bell Tower, the Muslim quarter, and the old city wall. Breakfast was nice.

Was this review helpful? Yes
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for chose our hotel.We were glad that you had a nice trip in our hotel and look forward for your next coming. More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 23, 2014 via mobile

We came to the Ramada Xian and had a suite as the difference to the deluxe room was about $5 when we booked so we understandably thought big room, nice view, central location. Well, yes the room was big but bizarrely all shaped around the bathroom which could be entered from two sides. It was also unbelievably dark and the... More 

Was this review helpful? Yes
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, We were sorry that you did not have nice experience here in our hotel.We would try our best to improve the hotel and look forward for your next coming. More 

Midwest
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

Its a nice hotel with very good rooms, Looked like new rooms (in July 2014). Courteous staff. Breakfast buffet has many options, but there were flies and insects roaming on the corn dish (so watch out for "uncooked" stuff). Overall we liked the hotel and hopefully the kitchen staff will pay attention and remove stuff that has gone old. Location... More 

Was this review helpful? Yes
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for chose our hotel.We would do some changes about the buffet and look forward for your next coming. More 

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