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All 1,849 Xi'an hotels

Ramada Xian Bell Tower Hotel

4.0 of 5 Hotel   |   No.79 North Street, Xi'an 71003, China (Formerly Ramada Bell Tower Xi'an)
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Ramada Xian Bell Tower Hotel
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Ranked #67 of 1,849 hotels in Xi'an
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed October 10, 2012
Artificer101 Robina, Australia
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69 people have reviewed this hotel

Traveler rating
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    11
    5
    7
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12
18
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Ramada Xian Bell Tower Hotel
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Robina, Australia
Top Contributor
66 reviews 66 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 10, 2012

Nice & centrally located. We stayed in a suite & it was more expensive than others have quoted in earlier reviews. Need an electrial engineering degree to work out the lighting switches. Lighting is non existent in some areas where needed eg a/c control. No soap/shampoo holder in the bathroom. Bed/s are very comfortable 2 of the downstairs floor guys... More

Was this review helpful? Yes 1
Alexshanshan, Guest Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thanks a lot for your taking time write a piece of review via Trip Advisor. We're glad to receive your critical and patient comments on our service and quality. We will persist sparing no efforts on the improvement of the degree satisfaction of the dishes. What is more, as to the language proficiency, we have made concrete training... More

Biggera Waters, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 22, 2012

Upon arrival much confusion as I never had my voucher printed to show at book in.( I had it saved on my laptop.The Reception Staff had a lack of English, the doorman came to the rescue and helped out.The stay in the hotel was average,and the highlight was the water that was leaking from the room above,making the plaster ceiling... More

Was this review helpful? Yes 1
Alexshanshan, Guest Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review

Thanks for your taking time to write a concrete reponse to your stay in our hotel. I am the new assistant of our general manager in charge of the guest relations. We are sorry to learn that you were not satisfied with your recent stay at our hotel because of the room facilities. We have required the related department to... More

Beijing, China
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 17, 2012

I have now had 2 consistently excellent stays at this hotel and would not hesitate to stay here again. The rooms are modern, clean, and fully equipped, and great value for the AUD$60 that we paid both times - I have not had the standard of comfort for this price anywhere before. The buffet breakfast is plentiful and cheap at... More

Was this review helpful? Yes 1
Alexshanshan, Guest Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review

Thanks for your high praise for Ramada Xi'an Bell Tower. We do appreciate your any comments on our service and quality. We do hope and welcome your next stay in the near future in our hotel. And we are committed to creating caring experience every person, every time. Alex Duan More

Lausanne, Switzerland
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 27, 2012

This is my first trip to Xi'an and we stayed in this hotel for 4 nights. Generally speaking, this is a really good hotel. First of all, it is well located. There are loads of hotels in Bell Tower area but this is the only modern-style hotel. Secondly, it is really clean and comfy. I love this king-size bed! Thirdly,... More

Was this review helpful? Yes 2
Alexshanshan, Guest Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review

Thank you for your talking time to write a response on tripadvisor after your recent visit. We do appreciate your admiration for your stay during Ramada Xi'an Bell Tower. We are committed to providing your the considerate and comfortable service. Since you are not satisfied with our breakfast, we will spare no efforts to make a great improvement on the... More

Portland, Oregon
Top Contributor
61 reviews 61 reviews
61 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed June 22, 2012

Well, this hotel tries to be nice. All of the ideas are there for a four star place, but it just doesn't quite get there. All of the tempered reviews earlier seem to be on target. It's rather noisy, the room I had was terribly dark, it's tough to get a taxi and so on. On top of that, the... More

Was this review helpful? Yes 1
Management response:

Dear Guest: Thank you for your talking time to write a response on tripadvisor after your recent visit. We are sorry to learn that you were not satisfied with your recent stay at our hotel because of the room facilities and services. your opinion is appreciated and will be forwarded to related department for their attention. We welcome all constructive... More

Prato, Italy
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 16, 2012

I wonder if the other comments relate to the same Hotel I was in, early this week! The hotel is obviously new and very nice, but the same cannot be said for the service. The knowledge of English is unsatisfactory, the bar has a list of items "not available". When my wife tried to explain that what she was looking... More

Was this review helpful? Yes 2
Management response:

Dear guest: Thanks for your time to share your comment. We are sorry to learn that you were not satisfied withyour recent stay at our hotel because of the services.Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements. Once again thank you... More

Berlin, Germany
Contributor
19 reviews 19 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 5, 2012

So many positive aspects. For a low room rate (we paid 45 €) you get an o.k. room with a wonderful bathroom (rainforest walk in shower) in a perfect location. Just walk to the Bell Tower and Main shopping area as well as the south Gate (a few meters West of south Gate on the city wall you can rent... More

Was this review helpful? Yes 1
Management response:

Dear Guest: Thank you for your wonderful remarks on the tripadvisor after your recent visit. We have shared with our staff. Welcome to join WYNDHAM REWARDS, you can earn points or airline miles when staying any wyndham hotel brand. If I can be assistance to you, please do not hesitate to contact us directly at 0086-13720439489 We hope to welcome... More

Timaru, New Zealand
Contributor
19 reviews 19 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 19, 2012

The cost of hotel pick up from airport to the hotel is high. At the start, our Pingyao hotel lady was having problem to book the pick up service for us since Ramada keep asking for cellphone number but we don't have one. I was sitting next to her while she talked to Ramada-she has to assure Ramada that we... More

Was this review helpful? Yes 3
Management response:

Dear Sir Thank you for your comments on this website. I wanted to personally reply to you and take your feedback to improve the services and products we offer. I have passed on your comments to the departments involved. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor... More

New York City, New York
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2012

The hotel is pretty new is pretty and is very clean it has all the amenities . Is very close to the Bell Tower and close by to a mall. A lot of choices where you can walk and grab a bite.The buffet at breakfast is ok and the one that they serve at night is ok too. The personnel... More

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Melodyly, Public Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest: Thank you for taking the time to write a response after your recent visit. I was also delighted to read that you found all our team members to be very friendly and helpful. We welcome all constructive criticism as it help us to get better. If I can be assistance to you, please do not hesitate to contact... More

Shanghai, China
1 review
1 of 5 stars Reviewed October 22, 2011

Rooms are noisy because you can't shut the windows. Tried 3 rooms and all had a same problem: couple of cm open all the time. Hotel is located in very busy street and bare in mind that chinese use hornes very much. Only in 15th floor we could find different kind of windows and the noise level ok. Bring earblugs... More

Was this review helpful? Yes
Melodyly, Manager at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest: Thank you for your talking time to write a response on tripadvisor after your recent visit. We are sorry to learn that you were not satisfied with your recent stay at our hotel because of the location and services. your opinion is appreciated and will be forwarded to related department for their attention. We welcome all constructive criticism... More

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Additional Information about Ramada Xian Bell Tower Hotel

Also Known As:
Ramada Bell Tower Xi`An Hotel
Ramada Bell Tower Xi`An Hotel Xi`An
Ramada Xian Bell Tower Hotel China/Shaanxi
Address: No.79 North Street, Xi'an 71003, China (Formerly Ramada Bell Tower Xi'an)
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in Xi'an
#54 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Xian Bell Tower Hotel 4*
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