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All 2,154 Xi'an hotels

Ramada Xian Bell Tower Hotel

4.0 of 5 Hotel   |   No.79 North Street, Xi'an 71003, China (Formerly Ramada Bell Tower Xi'an)
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Ramada Xian Bell Tower Hotel
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Ranked #62 of 2,154 Hotels in Xi'an
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
phk123 Fort Lauderdale, Florida
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106 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Lauderdale, Florida
Top Contributor
96 reviews 96 reviews
95 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was our 2nd stop on our tour of China through Gate 1.. The hotel was modern, clean, comfortable... free wifi The location was excellent for walking within the city to areas that tourists would find of interest to the Bell and Drum Towers and then into the Muslim shopping and restaurant areas... I would recommend this hotel.. although... More

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Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear guest, Thank you for chose our hotel.We are glad that you had a nice trip here and look forward for your next coming. More

Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have just returned from two nights at the Ramada Xi'an Bell Tower Hotel. It was recommended by a Tour Guide as being centrally located and he was absolutely right. This is just the best location for travellers to Xi'an to walk to the local attractions. Located inside the Ancient City Walls it is very easy to find. We arrived... More

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Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for chose our hotel and We look forward for your next coming. More

Verona, Italy
1 review
2 of 5 stars Reviewed October 8, 2014 via mobile

The two male brothers grim would far prefer if no customers came to reception, and both created a terrible first impression which continued over the following days of our stay. If it hadn't been for the female members of staff customer service would have been non existent. Room noisy due to no insulated windows, constant problems with air conditioning being... More

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Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for staying in our hotel.Because the government had a rule that the temperature in public area could not be lower than 26c so that all the AC in hotel had be preset at 26c. We would make a decision to discipline the two guys on Front Desk and ask the FO manager to do more training... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 8, 2014

Hotel well appointed and close to all sights and shopping - room generally very clean and spacious with free internet.So far so good - however with very high humidity levels the staff on several occasions refused point blank to adjust the a/c below 26 degrees despite several requests and representations from TCT agent which made for uncomfortable stay - give... More

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Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for staying in our hotel.Because the government had a rule that the temperature in public area could not be lower than 26c so that all the AC in hotel had be preset at 26c. We were sorry again to make you unhappy and would do more training on guest service.We look forward for your next coming. More

Herne Bay, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 3, 2014

Clean and spacious rooms. In our case a dreadful view straight into an adjoining office, which led to the curtains being drawn all the time we were in the room. It felt like there was a bit of a conspiracy to keep us in the hotel. Where can I but water? "Here at the hotel" (yes at an outrageous price).... More

Was this review helpful? Yes 1
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Firstly thank you for chose our hotel.There were several big shopping malls around the hotel and on the B1F had a snack square.If you did not like the food in our hotel we suggested you to go to the snack square or muslim quarter to taste some traditional food. Also we would asked the ENG to check the... More

singapore
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 22, 2014

We loved our stay here and the location was perfect. Walking distance to the muslim street and bell towers. For those who are lazy to walk, there's always a few "tricycle/rickshaw" parked outside the hotel or just one street away (even though our tour guide has strongly advised us not to travel via that mode of transport as it can... More

Was this review helpful? Yes 1
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for chose our hotel.We were glad that you had a nice trip in our hotel.We would ask the ENG to check the lights in your room and advice the HSKP to put the hairdryer in a conspicuous position. We look forward for your next coming. More

Kuala Lumpur, Malaysia
2 reviews
5 of 5 stars Reviewed September 16, 2014 via mobile

We stayed here for 4 nights and when we arrived on the first day we were allowed to check in earlier. The room was small and compact but that's does not bothered us at all. Lighting in the room was a little dim and the room temperature are not controllable as it was preset at 26c for our period of... More

Was this review helpful? Yes
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for staying in our hotel.Because the government had a rule that the temperature in public area could not be lower than 26c so that all the AC in hotel had be preset at 26c.We would ask the ENG to check the lights in your room and look forward for your next coming. More

Sydney, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 12, 2014

The advantages of this hotel is it's excellent location to the sights (the bell and drum towers, the muslim quarter, and plenty of shopping). The staff are generally friendly and there is usually one person who can understand English. The breakfast buffet is pretty good and offers a wide variety of food. The downside to this hotel is that the... More

Was this review helpful? Yes 1
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, We were sorry that you did not have a nice experience here in our hotel.We would do more training about the staff`s service and try our best to improve the hotel .We look forward for your next coming. More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 11, 2014

Booked 5 rooms specifically asked for non smoking rooms, was given 4 non smoking and 1 smoking room. The smoking room is like a smoke house. The bed, sofa, curtains and carpets all smelled like smoke fish. They can only get the other non smoking room the next day. We had prepared the rooms two months earlier. This is not... More

Was this review helpful? Yes 1
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, We were so sorry to make you unsatisfied with this trip in our hotel.Because of the high Occ,the housekeeping maybe could not clean the room in time so that the FD staff arranged a smoking room for you. We had already required employees to correct and would do more to improve the hotel service. We look forward for... More

Leicester, United Kingdom
Top Contributor
59 reviews 59 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 7, 2014

Quite a well placed hotel, not to be confused with the Bell Tower. The hotel is comfortable and clean, perhaps needs a little refreshing but was good value for money. The staff was helpful but did not always understand what we said, our chinese being mostly no existent. The breakfast was excellent, mixture if Chinese and European .

Was this review helpful? Yes
Alexshanshan, Admin Assistant at Ramada Xian Bell Tower Hotel, responded to this review

Dear Guest, Thank you for staying in our hotel.We would do more training on staff`s English and look forward for your next coming. More

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Additional Information about Ramada Xian Bell Tower Hotel

Address: No.79 North Street, Xi'an 71003, China (Formerly Ramada Bell Tower Xi'an)
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Xian Bell Tower Hotel 4*
Number of rooms: 172
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Also Known As:
Ramada Bell Tower Xi`An Hotel Xi`An
Ramada Xian Bell Tower Hotel China/Shaanxi

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