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Holiday Inn Xi'an Greenland Century City

#39 of 2,170 Hotels in Xi'an
Certificate of Excellence
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No.5 Jinye Road, Hi-Tech Zone, Xi'an 710065, China
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181 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (181)
  • Mar-May only
    (42)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (38)
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Ottawa, Canada
Level Contributor
270 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros - Room as very nice and comfortable - Overall the place was modern enough and clean - Staff was generally friendly - The buffet breakfast has a good selection Cons - Staff in the restaurant and the lounge area have a hard time understanding english - Despite the non smoking signs people will smoke and the staff does nothing... More 

Was this review helpful? Yes
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Eleanor W.... More 

Toowoomba, Australia
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 4, 2015

Just spent 5 nights at Holiday Inn. Very comfortable bed and spotlessly clean room. Front desk staff and concierge very friendly and helpful in arranging tour and transport. Location is in business park and although half an hour from downtown Xi'An it's a cheap taxi ride ($AUS10) to visit Bell Tower, shops and markets. There are also some great restaurants... More 

Was this review helpful? Yes 1
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Eleanor W. Public Relations Manager More 

Red Deer, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 23, 2015

The hotel is nice and fairly clean, they have vacuums here it seems, unlike most of china. Have fun with the bidets. The food provided by the hotel is also a little more normal and palatable. Beds are a little softer. No surprises. There is a nearby restaurant which is also good, part of the building, try the icecream.

Was this review helpful? Yes 1
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Boston, Massachusetts
Level Contributor
144 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 20, 2015

I was only here for a quick stay, so I can't offer extensive comments. This hotel reminds me of a more mid-range American hotel: everything seems a little outdated (though the surrounding area is quite new) but everything works and it's perrfectly acceptable. The breakfast buffet is quite nice with a lot of variety. The reception got a little backed... More 

Was this review helpful? Yes
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you for your stay and precious comments. Our hotel has open for six years and some facilities are getting old as well as their style, and that is why we are currently working on maintaining and update them. We are sorry if our hotel did not meet your expectation and will work harder on updating our hotel.... More 

Madrid, Spain
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

excellent hotel at a reasonable price,at this price,this hotel is more than you expect.good location and very friendly staff.very clean.The buffet is very good and many food choice,stay there 2 nights and enjoy this one. highly recommend.

Was this review helpful? Yes
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious comments. We are delighted that you enjoyed your stay with us. We hope you all the best and would be more than glad to see you again. More 

Novosibirsk Oblast, Russia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 26, 2015

Walked in to the Holiday Inn for a short business meeting and I was surprised how well the hotel team took care of us. The level of English knowledge was good, staff had a positive attitude with a nice smile. Also the ambience in the lobby bar is very comfortable. If you are in the Gaoxin business district,this hotel is... More 

Was this review helpful? Yes
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious comments. We are delighted that you enjoyed your stay with us. It is our honor to be praised by our guests. We wish you all the best and would be more than glad to have the opportunity to see you again. More 

Level Contributor
130 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed April 11, 2015

Excellent value indeed as the buffet is really very good offering many styles of good food and a very well managed egg station , I enjoyed the Korean four too and the walkin price is less than 100 Chinese yuan for Xian this is really excellent value for money

Was this review helpful? Yes 2
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Dallas, Texas
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 20, 2015

This was a pretty unhappy stay for me. I'm a frequent IHG guest and a Holiday Inn Fan, but I was disappointed. I was here for 1 week on business and come to Western China regularly - stayed in room 1601. What I liked: The breakfast buffet is very good; the updated bath is pleasant; the closet and storage area... More 

Was this review helpful? Yes 1
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you for your stay and precious comments. I am very sorry that you did not enjoy your stay with us and I totally understand how you feel when there are some troubles in communicating, especially in a strange environment. We are currently working very hard to improve the English skills of our staff, especially those at front... More 

Manchester, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 9, 2014

Tried several hotels over the years in the high-tech zone of Xi'an. This one is probably the best. Rooms very comfortable, good free wifi, a few English language TV channels. Breakfast buffet is good. Nice to have a gym and a swimming pool, most 4* Chinese hotels don't offer this. Staff are well trained and offer a western level of... More 

Was this review helpful? Yes
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious comments. We are delighted that you enjoyed your stay with us and always ready to provide you pleasant experience. We look forward to see you again. More 

Orpington
Level Contributor
226 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed December 6, 2014

I stayed in this hotel for three nights whilst visiting an institute on business. The hotel is in the Xi'an high tech industrial zone and so is about 30 minutes from the city centre, though slightly shorter outside of the rush hour. It is not a hotel to chose if you are a tourist and wanting to visit the city... More 

Was this review helpful? Yes
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious, detailed comments. We really appreciate that. Your loyalty and satisfactory are always our highest persuits and biggest treasure. We would be more than delighted to welcome you to stay with us again. More 

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