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Holiday Inn Xi'an Greenland Century City

#42 of 2,170 Hotels in Xi'an
Certificate of Excellence
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No.5 Jinye Road, Hi-Tech Zone, Xi'an 710065, China
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Holiday Inn Xi'an Greenland Century City
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178 Reviews from our TripAdvisor Community

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Traveler rating
    54
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    29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (178)
  • Mar-May only
    (42)
  • Jun-Aug only
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    (35)
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Red Deer, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice and fairly clean, they have vacuums here it seems, unlike most of china. Have fun with the bidets. The food provided by the hotel is also a little more normal and palatable. Beds are a little softer. No surprises. There is a nearby restaurant which is also good, part of the building, try the icecream.

Was this review helpful? Yes 1
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Boston, Massachusetts
Level Contributor
131 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

I was only here for a quick stay, so I can't offer extensive comments. This hotel reminds me of a more mid-range American hotel: everything seems a little outdated (though the surrounding area is quite new) but everything works and it's perrfectly acceptable. The breakfast buffet is quite nice with a lot of variety. The reception got a little backed... More 

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you for your stay and precious comments. Our hotel has open for six years and some facilities are getting old as well as their style, and that is why we are currently working on maintaining and update them. We are sorry if our hotel did not meet your expectation and will work harder on updating our hotel.... More 

Madrid, Spain
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

excellent hotel at a reasonable price,at this price,this hotel is more than you expect.good location and very friendly staff.very clean.The buffet is very good and many food choice,stay there 2 nights and enjoy this one. highly recommend.

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious comments. We are delighted that you enjoyed your stay with us. We hope you all the best and would be more than glad to see you again. More 

Novosibirsk Oblast, Russia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 26, 2015

Walked in to the Holiday Inn for a short business meeting and I was surprised how well the hotel team took care of us. The level of English knowledge was good, staff had a positive attitude with a nice smile. Also the ambience in the lobby bar is very comfortable. If you are in the Gaoxin business district,this hotel is... More 

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious comments. We are delighted that you enjoyed your stay with us. It is our honor to be praised by our guests. We wish you all the best and would be more than glad to have the opportunity to see you again. More 

Level Contributor
129 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed April 11, 2015

Excellent value indeed as the buffet is really very good offering many styles of good food and a very well managed egg station , I enjoyed the Korean four too and the walkin price is less than 100 Chinese yuan for Xian this is really excellent value for money

Was this review helpful? Yes 2
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Dallas, Texas
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 20, 2015

This was a pretty unhappy stay for me. I'm a frequent IHG guest and a Holiday Inn Fan, but I was disappointed. I was here for 1 week on business and come to Western China regularly - stayed in room 1601. What I liked: The breakfast buffet is very good; the updated bath is pleasant; the closet and storage area... More 

Was this review helpful? Yes 1
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you for your stay and precious comments. I am very sorry that you did not enjoy your stay with us and I totally understand how you feel when there are some troubles in communicating, especially in a strange environment. We are currently working very hard to improve the English skills of our staff, especially those at front... More 

Manchester, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 9, 2014

Tried several hotels over the years in the high-tech zone of Xi'an. This one is probably the best. Rooms very comfortable, good free wifi, a few English language TV channels. Breakfast buffet is good. Nice to have a gym and a swimming pool, most 4* Chinese hotels don't offer this. Staff are well trained and offer a western level of... More 

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious comments. We are delighted that you enjoyed your stay with us and always ready to provide you pleasant experience. We look forward to see you again. More 

Orpington
Level Contributor
222 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed December 6, 2014

I stayed in this hotel for three nights whilst visiting an institute on business. The hotel is in the Xi'an high tech industrial zone and so is about 30 minutes from the city centre, though slightly shorter outside of the rush hour. It is not a hotel to chose if you are a tourist and wanting to visit the city... More 

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious, detailed comments. We really appreciate that. Your loyalty and satisfactory are always our highest persuits and biggest treasure. We would be more than delighted to welcome you to stay with us again. More 

San Francisco, California
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 4, 2014

I walked in to this location not expecting much..... but to my surprise I was greeted by friendly staff immediately. Once I handed my passport to the gentlemen at the front desk he instantly said "good evening, we've been expecting you.... please make your way to the 24th floor to check in at our executive desk." Once on the 24th... More 

Was this review helpful? Yes
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious comments. We are more than glad that you enjoy your stay with us and will be delighted to provide you constant high quality services in the future. You are most welcome to come back again! More 

Noida, India
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed November 18, 2014

The hotel was nice and had nice big rooms, they allowed us a early checkin which was highly appreciated. The overall experience in the room was wonderful. We had a bit of issues with the AC being too hot, but the hotel immediately responded to our complaint and tried to fix the issue asap. The only issue i had was... More 

Was this review helpful? Yes
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you for your stay with us and precious comments. We are glad that you enjoyed your stay here and feel sorry for your unpleasant experience in the taxi. We will try to negotiate with the taxi driver about the price before you left next time and hope this will help. We look forward to see you again... More 

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