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Holiday Inn Xi'an Greenland Century City

4.0 of 5
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No.5 Jinye Road, Hi-Tech Zone, Xi'an 710065, China
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Holiday Inn Xi'an Greenland Century City
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Ranked #36 of 2,171 Hotels in Xi'an
A recent review
5 of 5 stars reviewed 2 weeks ago
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169 reviews from our community

Traveler rating
    50
    86
    28
    5
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
76 reviews 76 reviews
50 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent value indeed as the buffet is really very good offering many styles of good food and a very well managed egg station , I enjoyed the Korean four too and the walkin price is less than 100 Chinese yuan for Xian this is really excellent value for money

Was this review helpful? Yes 1
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Dallas, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 20, 2015

This was a pretty unhappy stay for me. I'm a frequent IHG guest and a Holiday Inn Fan, but I was disappointed. I was here for 1 week on business and come to Western China regularly - stayed in room 1601. What I liked: The breakfast buffet is very good; the updated bath is pleasant; the closet and storage area... More 

Was this review helpful? Yes 1
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you for your stay and precious comments. I am very sorry that you did not enjoy your stay with us and I totally understand how you feel when there are some troubles in communicating, especially in a strange environment. We are currently working very hard to improve the English skills of our staff, especially those at front... More 

Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 9, 2014

Tried several hotels over the years in the high-tech zone of Xi'an. This one is probably the best. Rooms very comfortable, good free wifi, a few English language TV channels. Breakfast buffet is good. Nice to have a gym and a swimming pool, most 4* Chinese hotels don't offer this. Staff are well trained and offer a western level of... More 

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious comments. We are delighted that you enjoyed your stay with us and always ready to provide you pleasant experience. We look forward to see you again. More 

Orpington
Top Contributor
174 reviews 174 reviews
65 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed December 6, 2014

I stayed in this hotel for three nights whilst visiting an institute on business. The hotel is in the Xi'an high tech industrial zone and so is about 30 minutes from the city centre, though slightly shorter outside of the rush hour. It is not a hotel to chose if you are a tourist and wanting to visit the city... More 

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious, detailed comments. We really appreciate that. Your loyalty and satisfactory are always our highest persuits and biggest treasure. We would be more than delighted to welcome you to stay with us again. More 

San Francisco, California
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 4, 2014

I walked in to this location not expecting much..... but to my surprise I was greeted by friendly staff immediately. Once I handed my passport to the gentlemen at the front desk he instantly said "good evening, we've been expecting you.... please make your way to the 24th floor to check in at our executive desk." Once on the 24th... More 

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay and precious comments. We are more than glad that you enjoy your stay with us and will be delighted to provide you constant high quality services in the future. You are most welcome to come back again! More 

Noida, India
Top Contributor
105 reviews 105 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 18, 2014

The hotel was nice and had nice big rooms, they allowed us a early checkin which was highly appreciated. The overall experience in the room was wonderful. We had a bit of issues with the AC being too hot, but the hotel immediately responded to our complaint and tried to fix the issue asap. The only issue i had was... More 

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you for your stay with us and precious comments. We are glad that you enjoyed your stay here and feel sorry for your unpleasant experience in the taxi. We will try to negotiate with the taxi driver about the price before you left next time and hope this will help. We look forward to see you again... More 

1 review
5 of 5 stars Reviewed November 9, 2014

My stay was of a week related to business trip. I found staffs very friendly and readly to help, especially Concierges ppl, like Nelson(speaks good english,good lad). Rooms were clean and big enough for the basic price i was paying. Hotel restaurant Oasis has quite a variety for buffet from morning to night.Would recommend.

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, thank you very much for your stay with us and kind comments. We are more than glad to see that you enjoyed your stay in our hotel, and we look forward to see you again. More 

Beijing, China
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 8, 2014

My family of 7 people including the elderly and a child stayed at the hotel during the National Day holiday. It is about 10 kilometers from the walled city center. However, since we rented a car at the airport so it was pretty easy to get to the hotel via the highway circling the outer city. Parking is free as... More 

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guests, thank you so much for your stay with us and precious comments. We look forward for your next stay with us! More 

Tel Aviv
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 2, 2014

A nice hotel with all the facilities and even more important a guy that is with english origin which makes life easier. Hotel is nice clean basically everything you expect from a business hotel. recomanded

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Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Thank you for your stay with us and valuable comments. We will enhance staff training on English and try our best to provide high quality service for you. We look forward for your next stay! More 

Florence, Alabama
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 7, 2014

Stayed here many times over last four years. Clean and comfortable. Two good restaurants in the hotel, one buffet that changes often and one Chinese. Good food. Breakfast buffet is great. Gym is just ok with limited amount of equipment. Only two complaints are 1) hotel staff won't keep children out of gym and off of equipment. (It is next... More 

Was this review helpful? Yes
Vivixian, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear guest, Thank you for choosing Holiday Inn Xi'an Greenland Century City. We will keep children out of gym and off of equipment. Sorry for the unpleasant feeling. Welcome to our hotel again in the future. Thank you. More 

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