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Empark Grand Hotel

No.19-1 Jiangong Road, Xincheng District, Xi'an 710043, China
Hotel amenities
Empark Grand Hotel
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Ranked #53 of 2,170 Hotels in Xi'an
A recent review
5 of 5 stars reviewed 3 weeks ago
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162 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
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  • English first
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    (162)
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    (40)
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    (52)
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    (41)
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    (29)
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Top Contributor
101 reviews 101 reviews
75 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a Chinese local hotel offering a very clean environment , good location , modern facilities , good wifi and lots of smiling staff , I can see many guests comparing this hotel to international brand hotels , but this hotel is quite honest and doesn't try to be an international brand hotel , and on my shirt visit... More 

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 26, 2015

Efficient staff. Service courtesy varies. But at least never inefficient. Nice room.breakfast is good. But u can get great food and much cheaper food within walking distance.hard bed Which I like but may not be everyone's taste. Most China hotels are like this Which I like.

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Lewiston, Idaho
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 12, 2014

Overall the Empark was very good. The service and personnel were exceptional, the food for the breakfast was much above average, and the rooms were decent. I would strongly recommend this facilty for guests visiting Xian.

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Malibu, California
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 8, 2014

The hotel room temperature can not get cooler than about 78 degrees!!!!! Outside its 95-100 degrees outside you want to come back to a cool hotel. We have 5 rooms and everyone says the same thing. Hard to sleep at night it's so warm. I like a firm bed but the beds are just hard. Bathroom is incredibly small, you... More 

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Minneapolis, Minnesota
Top Contributor
156 reviews 156 reviews
44 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed May 19, 2014

I enjoyed my stay. The room were clean. The mattress was firm and very new. The breakfast buffet had a good selection of Western and Chinese options. The smoky lobby was a little strange, but seems pretty standard in Xian.

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Lowell, Indiana
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 29, 2014

This hotel claims to be "green" but allows smoking in the lobby! Yuck! However the rooms were nice enough, very clean, pleasantly decorated, and not dated at all! The beds are very firm, but we like them that way so it was not a problem. Breakfast was decent, better than some of our other hotels on this trip. But beware,... More 

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Seattle, Washington
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 28, 2014 via mobile

When I walked into the gaudy smelly lobby I knew right away this was a poor choice... they only proved my instincts were right over the next two nights I stayed at the Empark. The breakfast was disgusting. Items that are supposed to be hot were room temperature and items that should be chilled were warm. They managed to mess... More 

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Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 28, 2013

Room have musty smell, they're outdated and definitely need some refurbishment. Rooms though are spacious but no wifi. The only plus is there is an ATM in the hotel lobby--very handy when you are short of local currency. Breakfast was just average.

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Encinitas, California
Top Contributor
98 reviews 98 reviews
27 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed October 28, 2013

A fine 5 star hotel that was perfect for our purposes as we toured Xi’an, the location of the massive terra cotta warrior army created by the Emperor Qin Shi Huang of the Qin Dynasty to protect him in the afterlife. After all, what’s not to like about a clean, modern hotel with an excellent view of a tree lined... More 

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Boston, Massachusetts
Contributor
18 reviews 18 reviews
14 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed October 24, 2013

Definitely a 5-star hotel. The rooms are modern and extremely spacious although the bathroom is a little small for a hotel of this category. The view was spectacular as the hotel is located on a tree-lined avenue. For me the only thing that was not 5-star was the bed...it was a little too hard for my liking. We had free... More 

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