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All 2,166 Xi'an hotels

Xi'an Garden Hotel

4.0 of 5 Motel   |   No.40 Yanyin Road, Dayan Ta, Dayan District, Xi'an 710061, China
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Xi'an Garden Hotel
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Ranked #42 of 2,166 Hotels in Xi'an
A recent review
5 of 5 stars Reviewed September 30, 2014
GeorgeBabineau Shanghai, China
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312 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Xi'an Garden Hotel
See the most recent reviews
Sarasota, Florida
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 8, 2014

There were ten of us and we were booked into this hotel by mistake and it was the hotel from hell thoughout. By mistake, our travel agent booked us a day early for 3 nights and we were on the train the first night of our reservation; the reservation was cancelled when we did not show. The desk agent had... More 

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gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest. Thanks for staying at the Xi’an Garden Hotel. We have seen your comments and we sincerely apologize for your unhappy experience during the stay. The incident began to go wrong from reservation. The communication problems between the Internet Travel Agency and our reservation department lead to the mistake of your accommodation. And in the same period. We had... More 

Shanghai, China
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 30, 2014

Although enduring an old room carpet that smells like stinky feet, the price paid was well worth the price. A quick carpet shampoo and a couple fans to dry the carpet before the smell sets in again would be an easy fix. The room otherwise was the perfect size, TV was good, bathroom amenities good, quiet silence was warmly welcomed.... More 

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gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden Hotel. we appreciate your good review to our hotel beautiful environment, facilities,service. meanwhile, we are really sorry for the carpet that you mentioned in your review. the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese landscape art, which is a typical representative of architectures... More 

Rapid City, South Dakota
Top Contributor
140 reviews 140 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 28, 2014

Rooms were adequate, nothing special. the garden and pond behind the hotel was a nice relaxing atomosphere. there is no atm in the hotel and it is a risky walk to the neared atm location. we did not eat at the hotel and cannot comment on the food.

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gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thanks for choosing Xi'an garden hotel. we appreciated your good review. at the same time , we should say sorry to you for the inconvenience that you have to walked to the bank to withdraw cash. we will contact the bank to equipped one ATM in the lobby. wish you gave a pleasant journey and hope you come... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 23, 2014

The lobby of this hotel is very pretty, and the center garden is lovely as well. However, when we got to our room it was very shabby and did not look clean. The carpet was horribly stained throughout, and the bathroom grout was molded. Smelled bad too. Smoke smell everywhere. I know that it is an older property, but bleach... More 

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gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden hotel and your serious criticism about our hotel hygiene.Xi’an garden hotel opened in 1988, it has already operated for 26years.the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese garden art, which is a typical representative of architectures in Tang Dynasty.I feel very sorry for... More 

Limavady, United Kingdom
Top Contributor
126 reviews 126 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed September 21, 2014

This hotel is not like one of a chain. It has character. It's location is superb, the rooms are perfectly adequate, bathrooms are rather small, but well equipped. Breakfast is excellent with a good spread of Chinese and European choices. Staff are excellent, always eager to please. So, why only three stars? Well, after a night out, returning to the... More 

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gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden hotel and your comments about our hotel. Xi'an Garden hotel is a four star-rated hotel.opened in 1988, it's 26 years old this year. the architectural style is the classic building model with Tang dynasty style and the traditional Chinese landscape art which makes the hotel have an antique flower as... More 

veghel
Top Contributor
58 reviews 58 reviews
38 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed September 12, 2014

Hotel is ok, Its clean, breakfast is good, rooms are ok, in the area around is only the pagoda and a shopping mall, for the rest you need a bus or taxi, but to grab a taxi you need some time. Rooms in general ok , the building is quit large , so you will have a nice walk to... More 

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your staying at Xi'an Garden hotel. we appreciate your review about our hotel.Xi’an garden hotel opened in 1988, it has already operated for 26years.the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese garden art, which is a typical representative of architectures in Tang Dynasty. taxi is easy available in... More 

Singapore, Singapore
Top Contributor
211 reviews 211 reviews
60 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 8, 2014

Amongst all the hotels that I had stayed in China, this was the only one with a decently large garden and hotel grounds. What other reviewers have said about the garden is true. The only other hotels that I had stayed with a comparable garden are Hotel Okura in Tokyo and Fujiya Hotel in Hakone. This hotel is about slightly... More 

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden Hotel. we appreciate your good review to our hotel. the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese landscape art, which is a typical representative of architectures in Tang Dynasty. the hotel not only take tour group, individual traveler,but also banquet and meeting. about... More 

London
Top Contributor
153 reviews 153 reviews
46 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed September 1, 2014

The location of this hotel is good next to the Wild Goose pagoda and lovely gardens. The hotel is on two levels so spread out and we didn't find it easy to locate our room. The room was a reasonable size but quite tired and there were condoms, pants and socks for sale in the room which seemed strange. The... More 

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thanks for choosing Xi'an garden hotel to live in and we are very sorry for the displeasure during your stay. Xi'an garden hotel is among the first batch of international star rated hotels in Xi'an, it has 26 years history since 1988. the architectural style is the classic building model with Tang style and the traditional Chinese landscape... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 30, 2014

I have stayed here twice on my visits to Xi'an. It is a very nice hotel, and pretty good value for money. The staff are helpful, albeit a bit slow (but this is china!). Rooms are clean and comfortable. Breakfast is the best I have had in the 2 months I have been travelling around China. Has both western and... More 

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your support to Xi'an Garden Hotel and your good review . the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese garden art, which is a typical representative of architectures of Tang Dynasty. It has 26 years history. we may need to update the standard of procedure to improve the... More 

Oriental, North Carolina
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 21, 2014

This is a very nice hotel, and the cost per night was about a third the cost of my hotel in Shanghai. The hotel was an incredible value. I really loved the grounds, the swans, and the peacocks! Also, the location was outstanding.

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden Hotel. we appreciate your good review to our hotel. the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese garden art, which is a typical representative of architectures in Tang Dynasty. I hope you and your friend come to Xi'an and enjoy staying at our... More 

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Additional Information about Xi'an Garden Hotel

Address: No.40 Yanyin Road, Dayan Ta, Dayan District, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Xi'an Garden Hotel 4*
Number of rooms: 280
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Also Known As:
Xi'An Garden Hotel China/Shaanxi
Hotel Style:
#14 Spa Hotel in Xi'an
#29 Luxury Hotel in Xi'an
#54 Best Value Hotel in Xi'an

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