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Xi'an Garden Hotel

No.40 Yanyin Road, Dayan Ta, Dayan District, Xi'an 710061, China
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Xi'an Garden Hotel
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Ranked #49 of 2,170 Hotels in Xi'an
A recent review
3 of 5 stars Reviewed October 31, 2014
Newkiel Newcastle
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322 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Xi'an Garden Hotel
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Newcastle
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 31, 2014 via mobile

We had only one night here thankfully. Our first impressions were good, impressive foyer, attractive gardens and large room but, no bedside table at one side of the bed, poor breakfast for what appeared to be an upmarket hotel and unfriendly staff. A glass was accidentally broken in the bathroom so we reported this to make sure staff did not... More 

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gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden Hotel and your review to our hotel beautiful environment, facilities. the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese landscape art, which is a typical representative of architectures in Tang Dynasty. there are white swans, ducks, peacocks, mandarin ducks who swim in the pond... More 

Ubud, Indonesia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed October 26, 2014

Fantastic location, right next to the Big Wild Goose Pagoda and surrounding grounds (we had a view of the pagoda from the room). Many excellent restaurants nearby at the "Happy Mall" facility, parks and other sights are close. A gorgeous garden at the hotel, inhabited by a few lovely geese, ducks and peacocks. A decent and healthy buffet breakfast at... More 

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gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden hotel. we appreciated your good comments about hotel beautiful garden and serious criticism to the wallcoverings, rugs and hygiene or Cleanliness. xian garden hotel opened in 1988, it has already operated for 26years.the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese garden art, which... More 

Memphis, Tennessee
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed October 26, 2014

The staff got a tip that we are on our honeymoon and when we walked into our room we were greeted by a nice upgrade! The balcony overlooking the garden was wonderful, two peacocks were asleep in the tree just a few feet from us, the noise from the popular park a half block away didn't reach us and we... More 

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden Hotel. we appreciate your good review to our hotel beautiful environment, facilities,service. the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese landscape art, which is a typical representative of architectures in Tang Dynasty. there are white swans, ducks, peacocks,mandarin ducks who swim in the... More 

Oxford, UK
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 19, 2014

Stayed here for a few days. Modern and clean. Excellent breakfast, great choice. Convenient for lots of sights. Don't know about rates as someone else paid. But hotel staff very helpful, TV, internet etc. Would happily go back.

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gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, welcome to Xi’an Garden Hotel and thanks for your enthusiasm comments to us .Xi’an Garden Hotel located in the national 5A level scenic spots, there are many tourist attractions around and the transportation is convenient .Xi’an Garden Hotel is a garden style hotel so it has elegant environment here .we have Chinese and Western style buffet breakfast with... More 

Rio de Janeiro, RJ
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 17, 2014

The Xi'an Garden Hotel has an excelent location so close to many good restaurants, shopping malls and just 5 minutes walking from the Pagoda. The room was very confortable with a nice view to the beautiful garden and the staff is very friendly. The traditional chinese garden is the most beautiful area of the hotel. It is very romantic, quite... More 

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gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, thanks for your stay at Xi’an Garden Hotel. Xi’an Garden Hotel located in Qujiang New District with very convenient traffic and perfect supporting facilities . Here you can meet your different needs to enjoy. The unique environment of Xi’an Garden Hotel won the favorite of numerous guests .There are beautiful garden, clear lake and lovely animals and it... More 

Chester, United Kingdom
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed October 11, 2014

The place looks like a 1980s build and hasn’t been refurbished since. It all looks fine when you enter as the foyer is impressive but after that it’s downhill. Rooms are a reasonable size and are OK fittings wise if you like that era, however, the carpets are grimy and the place generally needs sprucing up. Corridors smell smokey and,... More 

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden hotel and your serious criticism to the carpet of room and bar staff and their service.Xi’an garden hotel opened in 1988, it has already operated for 26years.the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese garden art, which is a typical representative of architectures... More 

Sarasota, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 8, 2014

There were ten of us and we were booked into this hotel by mistake and it was the hotel from hell thoughout. By mistake, our travel agent booked us a day early for 3 nights and we were on the train the first night of our reservation; the reservation was cancelled when we did not show. The desk agent had... More 

Was this review helpful? Yes 1
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest. Thanks for staying at the Xi’an Garden Hotel. We have seen your comments and we sincerely apologize for your unhappy experience during the stay. The incident began to go wrong from reservation. The communication problems between the Internet Travel Agency and our reservation department lead to the mistake of your accommodation. And in the same period. We had... More 

Shanghai, China
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 30, 2014

Although enduring an old room carpet that smells like stinky feet, the price paid was well worth the price. A quick carpet shampoo and a couple fans to dry the carpet before the smell sets in again would be an easy fix. The room otherwise was the perfect size, TV was good, bathroom amenities good, quiet silence was warmly welcomed.... More 

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden Hotel. we appreciate your good review to our hotel beautiful environment, facilities,service. meanwhile, we are really sorry for the carpet that you mentioned in your review. the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese landscape art, which is a typical representative of architectures... More 

Rapid City, South Dakota
Level Contributor
193 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed September 28, 2014

Rooms were adequate, nothing special. the garden and pond behind the hotel was a nice relaxing atomosphere. there is no atm in the hotel and it is a risky walk to the neared atm location. we did not eat at the hotel and cannot comment on the food.

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thanks for choosing Xi'an garden hotel. we appreciated your good review. at the same time , we should say sorry to you for the inconvenience that you have to walked to the bank to withdraw cash. we will contact the bank to equipped one ATM in the lobby. wish you gave a pleasant journey and hope you come... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 23, 2014

The lobby of this hotel is very pretty, and the center garden is lovely as well. However, when we got to our room it was very shabby and did not look clean. The carpet was horribly stained throughout, and the bathroom grout was molded. Smelled bad too. Smoke smell everywhere. I know that it is an older property, but bleach... More 

Was this review helpful? Yes
gardenhotel x, Director of Sales at Xi'an Garden Hotel, responded to this review

Dear guest, Thank you for your stay at Xi'an Garden hotel and your serious criticism about our hotel hygiene.Xi’an garden hotel opened in 1988, it has already operated for 26years.the architectural style of the hotel integrates the charm of Tang Dynasty and traditional Chinese garden art, which is a typical representative of architectures in Tang Dynasty.I feel very sorry for... More 

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