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All 2,158 Xi'an hotels

Kempinski Hotel Xi'an

4.5 of 5 Hotel   |   No.6 West Section of Ouya Avenue, Chanba Ecological Development Zone, Xi'an 710021, China
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¥1,672 off room rate
Kempinski Hotel Xi'an
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Ranked #25 of 2,158 Hotels in Xi'an
A recent review
5 of 5 stars reviewed 3 weeks ago
JenBear2 Sydney Australia
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196 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Sydney Australia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Kempinski was the best Hotel we stayed in China as part of a VHN 8 day China tour. We stayed 2 nights only and were bused there from the Xian train station which was under construction. The rooms were really spacious with modern amenities.Being the beginning of winter there was a smoggy haze over Xian however the Kempinsk was... More 

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Ita1214, Manager at Kempinski Hotel Xi'an, responded to this review

Dear JenBear2; Thanks for sharing your feedback. We will pass your comments to our entire team. Be assured that your feedback will encourage us to strive even more for continuously improving our quality and service. We hope to welcome you again soon. More 

Beijing, China
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here 3 nights for a weekend getaway in Xi'an. The absolute best thing about this hotel is that it offered me a luxury hotel experience that was totally within my budget. Overall, the hotel experience and the room were exactly what I was hoping for, and did a decent job of matching my expectations. Was upgraded to an executive... More 

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

A very comfortable stay overall. I stayed 3 nights. Hotel is located away from the city, but hiring a taxi via concierge was not an issue. It only took about 25 minutes to get to Muslim Street, and I was able to see a little bit of local life along the way. The location beside a river is excellent for... More 

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Ita1214, Manager at Kempinski Hotel Xi'an, responded to this review

Dear Grace: Thanks for sharing your feedback. We will pass your comments to our entire team. Be assured that your feedback will encourage us to strive even more for continuously improving our quality and service. Your favorite Korean food is prepared by native Korean Chef Leo. Mr. Leo.He brings to the position over 12 years of diverse culinary experience in... More 

Ridgetown
Top Contributor
364 reviews 364 reviews
56 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed November 12, 2014

We arrived late after our flight from Beijing, tour of the Terracotta Warriors and Dumpling banquet / Tang Dynasty show. Then we left early the next morning to fly to Chongquing for a Yangtze River Cruise. The hotel was beautiful, the view from our room was great and breakfast was good. I would have loved to have stayed longer but... More 

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Ita1214, 經理 at Kempinski Hotel Xi'an, responded to this review

Dear Rand Ross Thanks for sharing your feedback. We will pass your comments to our entire team. Be assured that your feedback will encourage us to strive even more for continuously improving our quality and service. We hope to welcome you again soon. More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 31, 2014

I loved this hotel as i wish could have stayed there even longer...the rooms were nice....excellent service......great breakfast... and this place is huge as there is so much to see...... The only complaint would be, is that it is in the middle of no where....

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Ita1214, Manager at Kempinski Hotel Xi'an, responded to this review

Dear Jeff G: Thanks for sharing your feedback. We will pass your comments to our entire team. Be assured that your feedback will encourage us to strive even more for continuously improving our quality and service. The hotel is located in Chanba Ecological District, where surrounding commercial facilities are still under developing. With easy reach to Metro supermarket, which is... More 

Montrose, Pa
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2014

I stayed here 4 nights on a recent trip to China. The rooms were spacious, and very clean. A little outside of town, but close enough to be do-able. The gym and swimming pool were gorgeous. I found plenty of choices at the complimentary breakfasts each morning. We had no other meals at the hotel, so I can't speak of... More 

Was this review helpful? Yes
Ita1214, Manager at Kempinski Hotel Xi'an, responded to this review

Dear proeland: Thanks for sharing your feedback. We will pass your comments to our entire team. Be assured that your feedback will encourage us to strive even more for continuously improving our quality and service. We have taken note of your comments. We would like to report to hotel management for the refurbishing of guestrooms. And we have already adjusted... More 

Leverkusen, Germany
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 22, 2014

Truly all you expect from a luxury hotel. Rooms are very spacious, clean and equipped with iPhone docking stations! Hotel located on an island outside of the city center. A true green oasis. During summer month great BBQ every night right next to the riverbed. Definitely a great experience!

Was this review helpful? Yes
Ita1214, Manager at Kempinski Hotel Xi'an, responded to this review

Thanks for sharing your feedback. We will pass your comments to our entire team. Be assured that your feedback will encourage us to strive even more for continuously improving our quality and service. We hope to welcome you again soon. More 

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 23, 2014

This is a very luxury hotel. I stayed one night for my business trip. The room was very spacious and bath tub is also big. Breakfast is rather western style. I expected more Chinese food, but limited. Details were weak. I have four examples. The directory in one of the elevators was not correct. The cafe Berlin is in 1st... More 

Was this review helpful? Yes 2
西安凱賓斯基酒店PR, 經理 at Kempinski Hotel Xi'an, responded to this review

Thanks for sharing your feedback. We try to ensure that the finest materials are used in order to not only provid a remarkable hotel experience, but also to practice sustainable hospitality. We have taken note of your comments. We would like to report to hotel management for the refurbishing of guestrooms and facility. More 

Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 5, 2014

I needed to kill a weekend in Xi'an on business a trip so my Chinese partner booked us here. The facility itself is very nice. Clean and comfortable. Room service was adequate with decent quality and ability to speak English. The two main disappointments were the food and the mosquitoes. Their main German restaurant was horrible, I actually walked away... More 

Was this review helpful? Yes
西安凱賓斯基酒店PR, 經理 at Kempinski Hotel Xi'an, responded to this review

Thanks for sharing your feedback. We try to ensure that the finest materials are used in order to not only provid a remarkable hotel experience, but also to practice sustainable hospitality. We have taken note of your comments. We would like to report to hotel management. We put mosquito-repellent incense inside the room already. We are look forward to your... More 

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Additional Information about Kempinski Hotel Xi'an

Address: No.6 West Section of Ouya Avenue, Chanba Ecological Development Zone, Xi'an 710021, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Kempinski Hotel Xi'an 4.5*
Number of rooms: 355
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Also Known As:
Kempinski Hotel Xi'An China/Shaanxi
Hotel Style:
#13 Romantic Hotel in Xi'an
#17 Luxury Hotel in Xi'an
#73 Best Value Hotel in Xi'an

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