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Mandarin New Henderson Hotel

#256 of 2,170 Hotels in Xi'an
No.22 West Second Ring, Lianhu District, Xi'an 710077, China
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Mandarin New Henderson Hotel
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Best prices for: 1 room 1 guest
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Ranked #256 of 2,170 Hotels in Xi'an
A recent review
4 of 5 stars Reviewed December 14, 2013
DilrukshiH Colombo, Sri Lanka
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Colombo, Sri Lanka
Level Contributor
501 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
4 of 5 stars Reviewed December 14, 2013

Although the entrance is not very impressive the inside is very good. Rooms were clean & comfortable. The Breakfast Buffet was very good as there was Western as well as Chinese, since I'm not much into Chinese food a good breakfast was a must in China. Once again the staff not knowing English was a short coming, otherwise they were... More 

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Kent
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 30, 2013

We stayed at the Mandarin New Henderson for two nights and it was a pleasant stay. Nice friendly reception and they spoke some English. The rooms are spacious, clean and comfortable. The breakfast was good catering for both Asian and Western tastes, making this a good hotel for all types of tourists. We used it as a base to visit... More 

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Warrington, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 13, 2012

We stayed here for three nights while touring China 'on a budget'. The room was very spacious and spotlessly clean, staff were always friendly and helpful. Yes, their English was limited but guess what folks, we are in China! The buffet breakfast offered plenty of choice - both Chinese and western food. My husband was delighted with the cornflakes and... More 

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Durban, South Africa
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 10, 2012

There is no room service or wake up call offered. No english food offered and no vegetarian meals. Rooms is clean, very spacious and internet for 24hours at 30yuan and a decent computer provided in room.. I loved the bathroom which was tiled black with chrome trmimmings and worked well... Breakfast was average buffet and staff tried best to assist..... More 

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Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2012

Very cheap price, but good quality. Shower booth is quite small, but room itself is spacious. Breakfast is also good.

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Essex England
Level Contributor
199 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 488 helpful votes
4 of 5 stars Reviewed August 10, 2011

We enjoyed our stay here. The rooms were large and light. They were always clean and comfortable and the staff went out of their way to make your stay a success. We ate breakfast here every morning and there was a large selection, regularly topped up and there was always a queue for the toast machine. The restaurant was always... More 

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Bangkok, Thailand
Level Contributor
41 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed May 5, 2011

The hotel was shown on the map as being inside of the Xian wall part of the city. It is not. It is a considerable distance away. Thus, you must take a taxi to see anything. While Xian taxis are inexpensive, they are a hassle as few speak English. Really, they need to honestly state their true location on the... More 

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Madrid
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 8, 2010

I must say that the new henderson Xi'an really is hotel I liked on our trip through China. Hotels there are usually not really clean nor are the installations what you would expect as a western traveller, this hotel however satisfied me because of various reasons. Upon arrival the building did not look to nice because the hotes is located... More 

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London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 17, 2010

Room were big, lovely walking shower. Breakfast had a good choice, mix of Western food and local. The hotel had a big sign in reception stating that it was a hotel for overseas visitor however little English spoken at reception (lucky we had a Chinese guide with us) and every one of the 46 tv channels was a Chinese channel,... More 

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Kuwait
1 review
2 of 5 stars Reviewed February 9, 2010

The New Henderson Hotel was markedly different from other hotels at which my friend and i stayed in China. The staff, (and most especially the food and beverage manager), was rude, arrogant and completely unhelpful, deliberately so. It was a very unpleasant stay. I'm grateful it was only for one night! We were charged for sheets and other necessities.

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