Booked this hotel through an agent as a pre-night for the boat tour, so as it was incl. in a package, we cannot rate its value for money. But we had a good stay there, rooms were clean incl. river view and the location is quite nice just across from the river and close to the pedestrian street. Breakfast was... more

Booked a river view room which is the only reason to go to this hotel. A river view at a very reasonable cost. And a really nice view it is, especially at night. You could have a similar view at the Sheraton or the Lijiang Waterfall hotels for double or triple the price. For what we paid I’d opt for... more

This hotel was booked by our travelagent for one night. We were on our way to Yangshou (by boat) and needed one night in Guilin. On the boat we saw much more people who stayed in the hotel. The lobby looked promising, but once on the 6th floor it looked much less promising (shabby carpet; the smell was not good).... more

Hotel is listed as having free broadband access. In reality non-existent. Used a nearby "Italian" cafe which produced amazing food and free broadband. Hotel is rather tired and tried to hike price which had been reserved through Expedia. more

This hotel was ok. Heavy on tours but at $300RMB whos complaining. Only problem is that they do not turn on AC until 8pm and it was really, really hot. If you are booking here in the spring/summer I would avoid this hotel unless you are planning a late check-in or really enjoy Saunas. Our first rooms AC was actually... more

We booked two rooms on the 6th floor with views of the river and the mountains beyond. The view was truly wonderful - except for the ugly billboards that are on either side of the bridge - but the hotel can't do too much about that.... (do they even have "planning and zoning" in China?) The location was wonderful with... more

We stayed at the Universal Hotel for 4 days in early December. Our twin room was clean and spacious.Single bed was more like a double bed but was slightly hard. Bathroom was exceptionally clean. So overall very satisfied with our hotel room. Found 3 downsides to the hotel. Firstly there are no free computers to access the internet (meaning you... more

Hotel is centrally located by the Li River and my room had a beautiful view of the river, gardens and highway. It was spacious, clean, furniture was ok but the bed was hard though. more

I recently stayed at this hotel with my wife as part of a short tour of China arranged by China Connection Tours, a company who I can heartily recommend for their efficient and friendly service which made you feel like a person not just a number. The hotel was in a very good location next to the Li river and... more