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Universal Guilin Hotel

No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
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Universal Guilin Hotel
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Best prices for: 1 room 1 guest
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Ranked #35 of 521 Hotels in Guilin
A recent review
3 of 5 stars reviewed 2 days ago
Rainmanfu Singapur, Singapur
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188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapur, Singapur
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On the whole, the room was comfortable and clean, and I was able to get a good night's rest during my entire stay. I stayed 3 nights as part of a group. My room was located at front of the hotel facing the street and river with beautiful views of mountains in the distance which was nice. A room I... More 

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England, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We only had one night here, but we were impressed with most of the facilities and service. The rooms were of adequate size, tea and free bottled water , plus good WiFi, clean and well presented. We unfortunately had noisy neighbour's, but I always take my ear plugs when I stay in any hotel. I used the lobby toilets and... More 

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Ballina, Australia
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here as part of a Group tour. we ere told they book this hotel for its location. Aircon didnt work on all of level 9, after I phoned reception - someone came in with a ladder - looked around a bit - looked in the vent - then shrugged their shoulders and walked away. Hot water took 15 mins... More 

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Travelers are raving about these Guilin hotels

Liverpool, United Kingdom
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 7, 2015

This was the worst hotel room we experienced on our group tour of China. Although the room was large, there were no non-smoking rooms. The carpet was both dirty and smelly, and the bath enamel was flaky. Lighting in the corridors and room was inadequate, and the décor tired. Bed linen was clean, but the towels were poor quality. In... More 

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Lismore, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 29, 2015

Attractive location near riverside and so close to walk to bustling shopping mall, restaurants etc. Wi Fi, daily water bottles and fridge in room welcome. Very minimal English spoken by front desk staff despite their numbers. We found the Western brekky buffet well-catered and actually pretty good after seeing other hotel breakfasts offered in China. Room service dinner was only... More 

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Alexandria, Egypt
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed 3 days in the hotel ,good price 170 $ (3 night) single room, without breakfast,the room was calm , comfortable & clean.It equipped with tea & 2 bottles of water every day. It close to Li river & nearby Bus station ,easy to take Taxi.the stuff member helpful .host, spoke little English.thanks for staff member.

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Plymouth, England
Level Contributor
76 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed May 18, 2015

We arrived very late and left early the next morning so didn't spend a great deal of time here. Comfortable enough with clean bed linen but really dirty carpet and sofa covering. Breakfast was adequate. Location was by the Li River - good for an early morning stroll to see the locals dancing, exercising, fishing etc.

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Brisbane, Australia
Level Contributor
130 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed May 16, 2015

We stayed at the Universal Hotel in Guilin for 2 nights on a recent trip to China and would recommend this hotel if you're looking for somewhere convenient and central to stay in Guilin. The hotel is right near the Li River and has great views of the river and mountains from the dining room and some rooms. The room... More 

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Cincinnati, Ohio
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 28, 2015

Our room was fine with a comfy bed and modern bathroom. Reception was efficient and they accepted my credit card! (I later found this to be rare in China.) Found enough to eat on the East/West breakfast buffet the next morning. Lovely view from restaurant window, overlooking Li River. For dinner, we tried the rice noodle shop next door, on... More 

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London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed February 5, 2015

not impressed. the carpets in the bedroom were dirty. Reception staff were a bit off. when we went to breakfast we were separated from the Chinese diners and were only offered a cold buffet breakfast. We found our way round to the Chinese side and helped ourselves to their food. then we were sent a non English speaking waitress to... More 

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