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All 457 Guilin hotels

Universal Guilin Hotel

3.0 of 5 Hotel   |   No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
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63%
Ranked #35 of 457 hotels in Guilin
A recent review
3 of 5 stars reviewed 1 week ago
nemoCardiff cardiff
  • Reviews (157)
  • Photos (32)
  • Amenities
  • Room tips (25)
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157 people have reviewed this hotel

Traveler rating
    20
    72
    43
    16
    6
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22
48
9
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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cardiff
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a large comfortable river view room on the corner of the hotel. This meant that we were also overlooking a bust road junction, but we were barely aware of the traffic noise unless we chose to open the window. To be honest, we found it amusing to watch the chaos at rush hour as there are no traffic... More

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Nebraska
Top Contributor
94 reviews 94 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 27, 2014

This was one of the few places during 3 weeks in China that the bed was softer than a slab of wood. Plus it had a nice shower with plenty of hot water! That's about all it took for us to be happy with a hotel in China! There was some staining on the carpet in the room. The wi-fi... More

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Zagreb, Croatia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 23, 2014 via mobile

It looks, feels and smells like the best days of this hotel are way behind it. Don't get me wrong, it doesn't stink, but over the years it gets that specific smell especially since it is mostly smoking hotel. All rooms are "standard" which means that you have to upgrade your room if you'd like double bed instead of twin,... More

Was this review helpful? Yes 1
Winnipeg, Canada
Top Contributor
87 reviews 87 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 23, 2014 via mobile

Ask for the river view anything else and you are looking into someone else's room, but the river view rooms are very nosy with the traffic it seems 24 hours a day. The rooms are ok big and roomy and clean, the beds are ok nothing to write home about, tired enough you'll sleep. The wifi is ridiculous as you... More

Was this review helpful? Yes 4
Melbourne, Australia
Top Contributor
366 reviews 366 reviews
43 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed December 1, 2013

This hotel is located on the banks of the Li River. It seems to have two basic views ... either your room has a view of the River, which is fascinating - the traffic going by is a constant source of interest. There's the "other" side also, which looks at neighbouring buildings - so ask for a river view if... More

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Manitoba
Top Contributor
62 reviews 62 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 12, 2013

This hotel is located on the banks of the Li River and within a few steps of a shopping area with lots of intriguing merchandise and restaurants. Views from the rooms facing the river are very nice. The rooms themselves are spacious and well appointed although the non-flat TV set was a bit of a throwback. The beds were comfortable... More

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Toowoomba, Australia
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 7, 2013

Positives * Pleasant location - set right beside the beautiful Lijiang River, right in the business centre of Guilin. * Room clean and comfortable but very basic. * Free Wifi in reception area only. * Standard breakfast with average selection. Negatives * Extremely firm bed. * Carpet appeared very dirty, rooms could use a bit of refurbishment. * Deposit box... More

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Annecy, France
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 21, 2013

Good things first: - room is large and clean, - free wifi in the lobby, - breakfast is fine, - very central location in Guilin so it is convenient to walk around. Then comes the improvement points: - staff absolutely not friendly not to say unpleasant and impolite despite we are client of the hotel - room was supposed to... More

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Geneva, Switzerland
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 21, 2013

Location is good and central. WiFi in the lobby. Bed is very hard even by chinese standard. Shower hole was blocked up in our room so we ended up with water way above the ankles at each shower. Carpet in our room was really dirty. Staff was unpleasant and impolite.

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Wimborne, Dorset, England
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 18, 2013

Large comfortable rooms though beds maybe a little firm. Tea making facilities in room but bring own tea bags. Breakfast had a good choice but a bit like a production line. Good location for walking about the town. Free WiFi in reception area only.

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Additional Information about Universal Guilin Hotel

Address: No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
Location: China > Guangxi Zhuang > Guilin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universal Guilin Hotel 3*
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Also Known As:
Universal Hotel Guilin
Guilin Universal Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Wheelchair access
Hotel Style
#6 Spa Hotel in Guilin #31 Best Value Hotel in Guilin
Hotel Class
Number of rooms
221

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