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All 521 Guilin hotels

Universal Guilin Hotel

3.0 of 5 Hotel   |   No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
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Universal Guilin Hotel
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Ranked #39 of 521 Hotels in Guilin
A recent review
4 of 5 stars reviewed 4 weeks ago
Martina R Birmingham, United Kingdom
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174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

not impressed. the carpets in the bedroom were dirty. Reception staff were a bit off. when we went to breakfast we were separated from the Chinese diners and were only offered a cold buffet breakfast. We found our way round to the Chinese side and helped ourselves to their food. then we were sent a non English speaking waitress to... More 

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Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here one night with friends and family and considering we hadn't booked in advance we all had rooms, on an upper floor with stunning views. The rooms are large, simple and comfortable with great views over the Li River (in the morning it's fantastic to see the city come alive with all the traffic passing over the bridge... More 

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Mumbai (Bombay), India
Top Contributor
162 reviews 162 reviews
25 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 1, 2014

This hotel is a great place to stay in. it has a wonderful location and the view is great. When you go to eat breakfast please look out the window to enjoy the wonderful view. The breakfast was also very good. The staff was very friendly and smiled at all. The rooms were nice and comfortable.

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Sydney, Australia
19 reviews 19 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 27, 2014

When you go to breakfast, be sure to open the blinds and be entertained watching the traffic in front of the hotel. This is a great place to stay with helpful, friendly staff and a central location. Be sure to walk to the Sun and Moon Pagodas and go inside - the under water tunnel was fun for all of... More 

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 9, 2014

We stayed here for 2 nights during our Odyssey Tours trip to China. Hotel was comfortable, clean spacious room, friendly staff though breakfast was confusing on our first morning! We were just offered toast and cereal whereas second day was full buffet breakfast? Nice views over river and great location for the night market (shops open up late! Not a... More 

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19 reviews 19 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 28, 2014

Spacious rooms, clean bathroom (unlike other hotels we stayed in in China) and quite a reasonable selection at the breakfast buffet. Fantastic views from the room over the Li river and the limestone karsts in the distance. Great location right on the river and beside the main shopping and restaurant area. The management seems a bit obsessed with the threat... More 

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Top Contributor
73 reviews 73 reviews
39 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed September 23, 2014 via mobile

We were booked at this hotel by the travel agency who helped us plan our 2-week tour of China. After reading all the mediocre reviews on this site, my expectations were not high but it was surprisingly ok. Pros: Speedy check-in, clean and spacious rooms and bathrooms, extra pillows and two complimentary bottles of water in the room. Cons: Very... More 

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Jakarta, Indonesia
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 9, 2014

we stayed for 3 nights, location is great! the pedestrian street is just behind. however, dont expect too much on service level. room is well msintaibed though. so despite of not so friendly staff, this hotel still woryh the money.

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 6, 2014

We had a printed confirmed booking for 2 nights when we fronted up at the front desk of this terrible hotel. Our booking clearly said that it was for 3 people (couple and son) and so we were expecting 2 beds. What we were offered was a room with 1 Queen-size bed. We tried to tell the staff that we... More 

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London, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2014

This has to be The worst hotel I have experienced in a while. The reception staff are exceptionally rude and unfriendly. The only answer you get from them is 'NO'. The lobby has a bad smell, and it's worse in the rooms. The carpets are filthy. Worst of all the Airconditioning does not work in the rooms, we changed two... More 

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Additional Information about Universal Guilin Hotel

Address: No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
Location: China > Guangxi Zhuang > Guilin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universal Guilin Hotel 3*
Number of rooms: 221
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Also Known As:
Universal Hotel Guilin
Guilin Universal Hotel
Hotel Style:
#5 Spa Hotel in Guilin
#34 Best Value Hotel in Guilin

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