We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Universal Guilin Hotel

No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
Hotel amenities
Universal Guilin Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #37 of 520 Hotels in Guilin
A recent review
4 of 5 stars Reviewed May 29, 2015
Sally W Lismore, Australia
Add Photo Write a Review

185 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Ballina, Australia
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here as part of a Group tour. we ere told they book this hotel for its location. Aircon didnt work on all of level 9, after I phoned reception - someone came in with a ladder - looked around a bit - looked in the vent - then shrugged their shoulders and walked away. Hot water took 15 mins... More 

Was this review helpful? Yes
Liverpool, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was the worst hotel room we experienced on our group tour of China. Although the room was large, there were no non-smoking rooms. The carpet was both dirty and smelly, and the bath enamel was flaky. Lighting in the corridors and room was inadequate, and the décor tired. Bed linen was clean, but the towels were poor quality. In... More 

Was this review helpful? Yes

Travelers are raving about these Guilin hotels

Lismore, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 29, 2015

Attractive location near riverside and so close to walk to bustling shopping mall, restaurants etc. Wi Fi, daily water bottles and fridge in room welcome. Very minimal English spoken by front desk staff despite their numbers. We found the Western brekky buffet well-catered and actually pretty good after seeing other hotel breakfasts offered in China. Room service dinner was only... More 

Was this review helpful? Yes
Alexandria, Egypt
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed 3 days in the hotel ,good price 170 $ (3 night) single room, without breakfast,the room was calm , comfortable & clean.It equipped with tea & 2 bottles of water every day. It close to Li river & nearby Bus station ,easy to take Taxi.the stuff member helpful .host, spoke little English.thanks for staff member.

Was this review helpful? Yes
Plymouth, England
Level Contributor
76 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed May 18, 2015

We arrived very late and left early the next morning so didn't spend a great deal of time here. Comfortable enough with clean bed linen but really dirty carpet and sofa covering. Breakfast was adequate. Location was by the Li River - good for an early morning stroll to see the locals dancing, exercising, fishing etc.

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
118 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed May 16, 2015

We stayed at the Universal Hotel in Guilin for 2 nights on a recent trip to China and would recommend this hotel if you're looking for somewhere convenient and central to stay in Guilin. The hotel is right near the Li River and has great views of the river and mountains from the dining room and some rooms. The room... More 

Was this review helpful? Yes
Cincinnati, Ohio
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 28, 2015

Our room was fine with a comfy bed and modern bathroom. Reception was efficient and they accepted my credit card! (I later found this to be rare in China.) Found enough to eat on the East/West breakfast buffet the next morning. Lovely view from restaurant window, overlooking Li River. For dinner, we tried the rice noodle shop next door, on... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed February 5, 2015

not impressed. the carpets in the bedroom were dirty. Reception staff were a bit off. when we went to breakfast we were separated from the Chinese diners and were only offered a cold buffet breakfast. We found our way round to the Chinese side and helped ourselves to their food. then we were sent a non English speaking waitress to... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 4, 2015

We stayed here one night with friends and family and considering we hadn't booked in advance we all had rooms, on an upper floor with stunning views. The rooms are large, simple and comfortable with great views over the Li River (in the morning it's fantastic to see the city come alive with all the traffic passing over the bridge... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Level Contributor
253 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed November 1, 2014

This hotel is a great place to stay in. it has a wonderful location and the view is great. When you go to eat breakfast please look out the window to enjoy the wonderful view. The breakfast was also very good. The staff was very friendly and smiled at all. The rooms were nice and comfortable.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

60 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (55)
View from room (5)
Bathroom (3)
Room/suite (9)
Hotel & grounds (23)
Pool/beach area (2)
Other (13)

Management photos: Courtesy of the property manager

All management photos (5)
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question


Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay