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All 515 Guilin hotels

Universal Guilin Hotel

3.0 of 5 Hotel   |   No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
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Ranked #37 of 515 hotels in Guilin
A recent review
3 of 5 stars reviewed 2 weeks ago
heathermcl Canberra Australia
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163 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
London, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

This has to be The worst hotel I have experienced in a while. The reception staff are exceptionally rude and unfriendly. The only answer you get from them is 'NO'. The lobby has a bad smell, and it's worse in the rooms. The carpets are filthy. Worst of all the Airconditioning does not work in the rooms, we changed two... More

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Canberra Australia
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in May. I was in a group. The weather was poor so it was very convenient to eating places that I could walk to without getting too wet. A "tired" hotel but OK. Room clean and comfortable. Breakfast was ordinary but satisfactory. It certainly deserves no more than 3 stars.

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed a this hotel for 3 nights whilst on tour. Great location as right on the Li River. Took a while to get bearings so was perfect to find our way back next to the river. All along the river you can see the locals doing their Tai Chi. Good breakfast and nice large clean rooms. Plenty of eating... More

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Portsmouth, United Kingdom
Top Contributor
75 reviews 75 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not a bad hotel. Was part of a tour, so I didn't have the choice of hotel. However, the rooms were generally clean, the breakfast was good, the bathrooms well equipped. Best of all, it was a leisurely stroll from the main attractions of the compact city, and not too difficult to find the hotel again if you get lost!... More

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4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

This hotel is a mere 10-minute walk to Central Square and a stone’s throw from various dining options, drugstores, minimarkets, street markets - just about anything you’d need. Since we love street food and relished Guilin’s spicy lamb kebabs, stir-fry and noodles, we found this the location most convenient. Having read other user reviews, we also knew to request for... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 27, 2014

We had a large comfortable river view room on the corner of the hotel. This meant that we were also overlooking a bust road junction, but we were barely aware of the traffic noise unless we chose to open the window. To be honest, we found it amusing to watch the chaos at rush hour as there are no traffic... More

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Top Contributor
94 reviews 94 reviews
31 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 27, 2014

This was one of the few places during 3 weeks in China that the bed was softer than a slab of wood. Plus it had a nice shower with plenty of hot water! That's about all it took for us to be happy with a hotel in China! There was some staining on the carpet in the room. The wi-fi... More

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Zagreb, Croatia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 23, 2014 via mobile

It looks, feels and smells like the best days of this hotel are way behind it. Don't get me wrong, it doesn't stink, but over the years it gets that specific smell especially since it is mostly smoking hotel. All rooms are "standard" which means that you have to upgrade your room if you'd like double bed instead of twin,... More

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Winnipeg, Canada
Top Contributor
90 reviews 90 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 23, 2014 via mobile

Ask for the river view anything else and you are looking into someone else's room, but the river view rooms are very nosy with the traffic it seems 24 hours a day. The rooms are ok big and roomy and clean, the beds are ok nothing to write home about, tired enough you'll sleep. The wifi is ridiculous as you... More

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Melbourne, Australia
Top Contributor
388 reviews 388 reviews
43 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed December 1, 2013

This hotel is located on the banks of the Li River. It seems to have two basic views ... either your room has a view of the River, which is fascinating - the traffic going by is a constant source of interest. There's the "other" side also, which looks at neighbouring buildings - so ask for a river view if... More

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Additional Information about Universal Guilin Hotel

Address: No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
Location: China > Guangxi Zhuang > Guilin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universal Guilin Hotel 3*
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Also Known As:
Universal Hotel Guilin
Guilin Universal Hotel

33 photos of this hotel

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