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All 518 Guilin hotels

Universal Guilin Hotel

3.0 of 5 Hotel   |   No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
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Universal Guilin Hotel
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Ranked #41 of 518 Hotels in Guilin
A recent review
4 of 5 stars reviewed 3 days ago
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167 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spacious rooms, clean bathroom (unlike other hotels we stayed in in China) and quite a reasonable selection at the breakfast buffet. Fantastic views from the room over the Li river and the limestone karsts in the distance. Great location right on the river and beside the main shopping and restaurant area. The management seems a bit obsessed with the threat... More

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Top Contributor
69 reviews 69 reviews
38 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed 1 week ago

We were booked at this hotel by the travel agency who helped us plan our 2-week tour of China. After reading all the mediocre reviews on this site, my expectations were not high but it was surprisingly ok. Pros: Speedy check-in, clean and spacious rooms and bathrooms, extra pillows and two complimentary bottles of water in the room. Cons: Very... More

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Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we stayed for 3 nights, location is great! the pedestrian street is just behind. however, dont expect too much on service level. room is well msintaibed though. so despite of not so friendly staff, this hotel still woryh the money.

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had a printed confirmed booking for 2 nights when we fronted up at the front desk of this terrible hotel. Our booking clearly said that it was for 3 people (couple and son) and so we were expecting 2 beds. What we were offered was a room with 1 Queen-size bed. We tried to tell the staff that we... More

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London, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 weeks ago

This has to be The worst hotel I have experienced in a while. The reception staff are exceptionally rude and unfriendly. The only answer you get from them is 'NO'. The lobby has a bad smell, and it's worse in the rooms. The carpets are filthy. Worst of all the Airconditioning does not work in the rooms, we changed two... More

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Canberra Australia
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 13, 2014

I stayed at this hotel in May. I was in a group. The weather was poor so it was very convenient to eating places that I could walk to without getting too wet. A "tired" hotel but OK. Room clean and comfortable. Breakfast was ordinary but satisfactory. It certainly deserves no more than 3 stars.

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 12, 2014

I stayed a this hotel for 3 nights whilst on tour. Great location as right on the Li River. Took a while to get bearings so was perfect to find our way back next to the river. All along the river you can see the locals doing their Tai Chi. Good breakfast and nice large clean rooms. Plenty of eating... More

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Portsmouth, United Kingdom
Top Contributor
85 reviews 85 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 11, 2014

Not a bad hotel. Was part of a tour, so I didn't have the choice of hotel. However, the rooms were generally clean, the breakfast was good, the bathrooms well equipped. Best of all, it was a leisurely stroll from the main attractions of the compact city, and not too difficult to find the hotel again if you get lost!... More

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4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

This hotel is a mere 10-minute walk to Central Square and a stone’s throw from various dining options, drugstores, minimarkets, street markets - just about anything you’d need. Since we love street food and relished Guilin’s spicy lamb kebabs, stir-fry and noodles, we found this the location most convenient. Having read other user reviews, we also knew to request for... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 27, 2014

We had a large comfortable river view room on the corner of the hotel. This meant that we were also overlooking a bust road junction, but we were barely aware of the traffic noise unless we chose to open the window. To be honest, we found it amusing to watch the chaos at rush hour as there are no traffic... More

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Additional Information about Universal Guilin Hotel

Address: No.1 Jiefang East Road, Xiufeng District, Guilin 541001, China
Location: China > Guangxi Zhuang > Guilin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universal Guilin Hotel 3*
Number of rooms: 221
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Also Known As:
Universal Hotel Guilin
Guilin Universal Hotel

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