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All 520 Guilin hotels

Sheraton Guilin Hotel

4.5 of 5 Hotel   |   No.15 Binjiang Road, Xiufeng District, Guilin 541001, China (Downtown)
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Sheraton Guilin Hotel
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Ranked #8 of 520 Hotels in Guilin
A recent review
4 of 5 stars reviewed 1 week ago
polfoster Whitby, United Kingdom
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807 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Whitby, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night prior to a cruise on the river. It is a large American style hotel with a massive central atrium. The rooms were large and well equipped with views over the river front. However the hotel shows some signs of age for example the shower had separate hot and cold taps rather than a mixer.... More 

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SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for staying in Sheraton Guilin and taking the time to share your experience with us. We are glad to hear that you like our Chinese food and service. We are looking forward to welcoming you back for your next holiday. Best Regards, Silvio Autuori General Manager More 

Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location, but felt like it needs another renovation. The outdoor pool looked sad in November. I loved using the workout room all alone in the morning, but it seemed a little strange. There was a sign for non guest fees, and still no other people. The lobby is very large, with 2 very large... More 

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SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments. We are delighted to know that you enjoyed the hotel’s location. Here, I’m pleased to inform you that the hotel is undergoing a complete renovation of the exterior walls. We look forward to welcoming you next time to surprise you with a rejuvenated hotel. Best Regards, Silvio... More 

BC, Canada
Top Contributor
51 reviews 51 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here two nights but were so busy in Guilin on a tour that we hardly had time to inspect the hotel properly. The room we were in on the fifth floor was OK, regular size, quite comfy and clean. I love these atrium type hotels. It reminds me of the lovely time I had when I stayed at... More 

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SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for providing a review with regard to your stay with us. We are pleased to know that you enjoyed the hotel’s location and room. It's always such a pleasure to know that our guests are satisfied with their stay. Once again, thank you for your review and look forward to welcoming you back in the... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Back in the 1980's or early '90's this might have been a "grand" hotel in the Embassy Suites style with glass interior elevators and walk ways around open 7 floors overlooking the lobby. However, it appears the Sheraton has not bothered to update nor refurbish this tired, dingy property since first built. Furniture, carpets look grungy and the collapsed upholstery... More 

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SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Mrs. Judith, firstly allow me to apologies about the negative experience you had during your stay. I was extremely disappointed to read your comments since, usually, our service it is impeccable as we are a Landmark in Guilin's hotels I was also disappointed and mortified that you thought that we lied to you. Madame, at Starwood we treasure and... More 

Canberra
Top Contributor
64 reviews 64 reviews
48 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Sheraton in Guilin for 4 nights. This hotel is a very comfortable hotel but it's location is it's best feature. It is opposite the River Li and very close to the very popular Pedestrian Mall (only 1 minute walk away) where there are lots of shops and restaurants/bars. The hotel has very good... More 

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SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you very much for your kind compliments and recommendations. We are glad to hear that you enjoyed our Philippines band and Riviera restaurant food. We look forward to welcoming you back to Sheraton Guilin in the near future. Best Regards, Daniel Marino Executive Assistant Manager More 

Oakville, Canada
Top Contributor
66 reviews 66 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is not one of the newer Sheratons but service, facilities and rooms were all excellent. The small lounge bar across the road from the Li River had an outdoor patio where service was very attentive, the singer at night very good and the people-watching wonderful. If you not quite sure how many people can cram onto a scooter this... More 

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SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments. It's always such a pleasure to know that our guests are satisfied with their stay. We are looking forward to welcoming you back for your next holiday. Best Regards, Daniel Marino Executive Assistant Manager More 

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located just by the Li River. There are shops, cafes, massage services nearby. Just a little behind by a block or two is the Zhengyang Pedestrian mall which comes alive at night. There are pubs, restaurants, lots of small shops and pushcart stalls - very colorful and bustling. The hotel rooms are comfortable although the smell... More 

Was this review helpful? Yes
SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your review. We are pleased to know that you enjoyed the hotel’s location. We look forward to welcoming you back again soon. Best Regards, Daniel Marino Executive Assistant Manager More 

Clarksville TN, United States
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A beautiful hotel and great location. Easy, quick walk to local market where I got the best foot massage Ive ever had, as well as an incredible hand crafted needlepoint. The room itself was very comforable, but had weird closets (like a wall unit - a little hard to use). The bathroom was great with a big, jetted tub. The... More 

Was this review helpful? Yes
SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in providing us with your review. We are pleased to hear that you enjoyed our location. We look forward to welcoming you back again soon. Best Regards, Daniel Marino Executive Assistant Manager More 

Sammamish, WA USA
Top Contributor
62 reviews 62 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great location on the river in the heart of town. The main shopping street which we enjoyed is a block away. Good, comfortable hotel with nice rooms and a good breakfast. Only downside is that the hotel smelled a little musty.

Was this review helpful? Yes
SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for your time to post a review.. We appreciate your kind compliments on our location, room as well as the breakfast. At Sheraton Guilin we are always working on upgrading our facilities. To solve the musty problem, an intense renovation are undergoing from now on. We look forward to welcoming you next time to surprise... More 

Lake Mary, Florida
Top Contributor
83 reviews 83 reviews
36 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed November 16, 2014

Directly across the street from the river, the Sheraton is a comfortable hotel in a great location. The room was comfortable and clean, the breakfast had something for everyone's taste and the staff spoke English well and were very helpful and friendly. I did find the bed a bit hard, but that is true of everywhere we stayed in China.... More 

Was this review helpful? Yes
SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your review. We appreciate your recommendations and kind compliments on the location and room. We look forward to having you back soon. Best Regards, Daniel Marino Executive Assistant Manager More 

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Additional Information about Sheraton Guilin Hotel

Address: No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
Location: China > Guangxi Zhuang > Guilin > Downtown , Downtown River-view Area
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Guilin Hotel 4.5*
Number of rooms: 408
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Also Known As:
Sheraton Guilin
Guilin Sheraton
Hotel Style:
#2 Spa Hotel in Guilin
#4 Business Hotel in Guilin
#5 Luxury Hotel in Guilin
#15 Best Value Hotel in Guilin

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