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All 520 Guilin hotels

Sheraton Guilin Hotel

4.5 of 5 Hotel   |   No.15 Binjiang Road, Xiufeng District, Guilin 541001, China (Downtown)
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Sheraton Guilin Hotel
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Ranked #8 of 520 Hotels in Guilin
A recent review
5 of 5 stars reviewed 2 weeks ago
mpenzakc Singapore, Singapore
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812 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Top Contributor
84 reviews 84 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is rather dated as mentioned by others but the location is superb! Breakfast buffet is pretty awesome too and the rooms are large and well equipped. It's very very near the walking street and a stone throw away from the 日月雙塔 which are nicely lit up at night. The wifi is pretty fast too. Opposite the hotel is... More 

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SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for providing a review with regard to your stay with us. We appreciate your kind compliments on our location.We are delighted to know that you had a good experience at Sheraton Guilin. It is always a pleasure when our guests enjoy their stay and our hospitality. Once again, thank you for your review and look... More 

Zurich
Top Contributor
80 reviews 80 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We chose the Sheraton Hotel Guilin primarily for its location and we were not disappointed. It is located in the city center and everything we needed was within walking distance. Many have pointed out signs of age. True, the Sheraton Guilin is an American style hotel from an era two to three decades ago. But with minor inconveniences, we enjoyed... More 

Was this review helpful? Yes 1
SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your review. We appreciate your kind compliments on our location,our river view room as well as the breakfast at the Atrium Coffee Shop! But we are sorry that the party and children's noise affected you. You comments on our service are appreciated and we will look to... More 

Torrance
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Friends of mine stayed here in April 2014 and mentioned the lovely breakfast buffet and enormous lobby. Since we were traveling over Thanksgiving and it was my birthday, we were in search of a westernized meal after our two weeks of Chinese travel. The Sheraton had nothing posted on their website, but we decided to check it out anyway. Well,... More 

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SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for providing a review with regard to your stay with us. We are delighted to know that you had a good experience at Sheraton Guilin. Thank you for your detailed evaluation of our buffet! It is always a pleasure when our guests enjoy their stay and our hospitality.It's our honor that you choosed Sheraton Guiln... More 

Whitby, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 11, 2014

We stayed here for one night prior to a cruise on the river. It is a large American style hotel with a massive central atrium. The rooms were large and well equipped with views over the river front. However the hotel shows some signs of age for example the shower had separate hot and cold taps rather than a mixer.... More 

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SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for staying in Sheraton Guilin and taking the time to share your experience with us. We are glad to hear that you like our Chinese food and service. We are looking forward to welcoming you back for your next holiday. Best Regards, Silvio Autuori General Manager More 

Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 5, 2014

This hotel is in a great location, but felt like it needs another renovation. The outdoor pool looked sad in November. I loved using the workout room all alone in the morning, but it seemed a little strange. There was a sign for non guest fees, and still no other people. The lobby is very large, with 2 very large... More 

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SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments. We are delighted to know that you enjoyed the hotel’s location. Here, I’m pleased to inform you that the hotel is undergoing a complete renovation of the exterior walls. We look forward to welcoming you next time to surprise you with a rejuvenated hotel. Best Regards, Silvio... More 

BC, Canada
Top Contributor
51 reviews 51 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 4, 2014

We stayed here two nights but were so busy in Guilin on a tour that we hardly had time to inspect the hotel properly. The room we were in on the fifth floor was OK, regular size, quite comfy and clean. I love these atrium type hotels. It reminds me of the lovely time I had when I stayed at... More 

Was this review helpful? Yes 1
SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for providing a review with regard to your stay with us. We are pleased to know that you enjoyed the hotel’s location and room. It's always such a pleasure to know that our guests are satisfied with their stay. Once again, thank you for your review and look forward to welcoming you back in the... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 27, 2014

Back in the 1980's or early '90's this might have been a "grand" hotel in the Embassy Suites style with glass interior elevators and walk ways around open 7 floors overlooking the lobby. However, it appears the Sheraton has not bothered to update nor refurbish this tired, dingy property since first built. Furniture, carpets look grungy and the collapsed upholstery... More 

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SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Mrs. Judith, firstly allow me to apologies about the negative experience you had during your stay. I was extremely disappointed to read your comments since, usually, our service it is impeccable as we are a Landmark in Guilin's hotels I was also disappointed and mortified that you thought that we lied to you. Madame, at Starwood we treasure and... More 

Canberra
Top Contributor
67 reviews 67 reviews
49 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 27, 2014

My wife and I stayed at the Sheraton in Guilin for 4 nights. This hotel is a very comfortable hotel but it's location is it's best feature. It is opposite the River Li and very close to the very popular Pedestrian Mall (only 1 minute walk away) where there are lots of shops and restaurants/bars. The hotel has very good... More 

Was this review helpful? Yes
SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you very much for your kind compliments and recommendations. We are glad to hear that you enjoyed our Philippines band and Riviera restaurant food. We look forward to welcoming you back to Sheraton Guilin in the near future. Best Regards, Daniel Marino Executive Assistant Manager More 

Oakville, Canada
Top Contributor
67 reviews 67 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 26, 2014

This is not one of the newer Sheratons but service, facilities and rooms were all excellent. The small lounge bar across the road from the Li River had an outdoor patio where service was very attentive, the singer at night very good and the people-watching wonderful. If you not quite sure how many people can cram onto a scooter this... More 

Was this review helpful? Yes
SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments. It's always such a pleasure to know that our guests are satisfied with their stay. We are looking forward to welcoming you back for your next holiday. Best Regards, Daniel Marino Executive Assistant Manager More 

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 23, 2014

This hotel is conveniently located just by the Li River. There are shops, cafes, massage services nearby. Just a little behind by a block or two is the Zhengyang Pedestrian mall which comes alive at night. There are pubs, restaurants, lots of small shops and pushcart stalls - very colorful and bustling. The hotel rooms are comfortable although the smell... More 

Was this review helpful? Yes 1
SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your review. We are pleased to know that you enjoyed the hotel’s location. We look forward to welcoming you back again soon. Best Regards, Daniel Marino Executive Assistant Manager More 

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Additional Information about Sheraton Guilin Hotel

Address: No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
Location: China > Guangxi Zhuang > Guilin > Downtown , Downtown River-view Area
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Guilin Hotel 4.5*
Number of rooms: 408
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Also Known As:
Sheraton Guilin
Guilin Sheraton
Hotel Style:
#2 Spa Hotel in Guilin
#3 Business Hotel in Guilin
#4 Family Hotel in Guilin
#5 Luxury Hotel in Guilin
#16 Best Value Hotel in Guilin

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