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All 518 Guilin hotels

Sheraton Guilin Hotel

4.5 of 5 Hotel   |   No.15 Binjiang Road, Xiufeng District, Guilin 541001, China (Downtown)
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Sheraton Guilin Hotel
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Ranked #9 of 518 Hotels in Guilin
A recent review
4 of 5 stars reviewed 2 days ago
Ben L Longmeadow, Massachusetts, United States
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775 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Longmeadow, Massachusetts, United States
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We very much enjoyed our stay at the Sheraton. It's along the river and there are pretty parks to walk through. It was also near a theater where we saw an amazing show of acrobatics, singing and dancing. The room was good-sized, clean and with a comfortable bed. We upgraded to use the Club floor and had excellent breakfasts. The... More

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Sutton Coldfield, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We arrived late at the hotel as we had flown in from Chengdu. On arrival the staff were friendly but our room was terrible. It had obviously had a flood from a room above at sometime. It smelly of damp and was musty, The wallpaper was coming of the walls and the ceiling was badly marked and the plaster blistered.... More

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Dorset, UK
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We did not spend much time using facilities at the hotel but staff were friendly and efficient. Check in was swift with late arrival after a delayed flight. Breakfast was very good. The area has a lot of attractions and wished we had more time to spend in Guilin.

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Kuala Lumpur, Malaysia
Top Contributor
88 reviews 88 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is located along the Li river. Within walking distance to the food and bar street. Easy going around. Hotel is old but everything is in order. Check in and out was swift. Highly recommended if you are here for a quick stopover before moving to Yangshou

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Melbourne, Australia
Top Contributor
106 reviews 106 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We found the Sheraton Hotel in Guilin to be of the highest standard and worthy of its five star rating. The rooms were well equiped and maintained to a high standard. The meals especially the breakfast were excellant with great service. The location is great with views of the river and a easy walk to shops and restaurants. Highly recommended.

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SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments. We sincerely appreciate your high evaluation on our hotel. Comments such as yours are a wonderful compliment. We will always keep the excellent products and service to providing our guests perfect experience. We look forward to your return trip to Sheraton Guilin soon. Best Regards, More

Burnsville, Minnesota
Top Contributor
68 reviews 68 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for two nights. It is very well kept hotel with great location. It is across the street from the river and one block from Guilin Pedestrian street. people dancing, exercising. Walking distance to Elephant trunk and pagodas.There is also food block with various restaurants. Nice breakfast with attentive staff. Room was nice, clean and comfortable.

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SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for your kind feedback of our hotel. We are glad to hear that you enjoyed your stay and hope to welcome you back again very soon. Best Regards, More

Gambier, Ohio
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I upgraded to make sure that I got a higher floor facing the river. For that I got two free breakfasts every morning and the use of the 7th floor lounge to eat in and better overall phone and internet service. It was worth it. The atrium is noisy but the room on the sixth floor (highest) had really good... More

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SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for providing a review with regard to your stay with us. We are delighted to know that you had a good experience at Sheraton Guilin. It is always a pleasure when our guests enjoy their stay and our hospitality. Once again, thank you for your review and look forward to welcoming you back in the... More

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

This is our first visit in Guilin with my family. We always love seeing nature with its unique beauty. We stayed in Sheraton Guilin for 6days and 5nights. The staffs were all very polite and accommodating… The hotel arranged us a very private and perfect tour package with a very good deal. The location of the hotel is excellent and... More

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SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in providing us with your review. We are pleased to hear that you enjoyed our location and service. And we are very happy that you had a good memory in our hotel with your family. We are looking forward to welcoming you back for your next holiday. Best Regards, More

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights in September 2014. We arrived in the evening and hotel check in was swift and efficient. Rooms were on the smaller side with 2 twin beds and room for one extra bed. There was enough room for 3 medium size bags and still room to sit at the desk which was convenient. The key to the... More

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SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a comprehensive review on Tripadvisor. We are pleased to know that you had a pleasant stay with us. We have noted your comments on the service at restaurant and we are already working on improvements. We look forward to welcoming you back for your next... More

Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have myself another chance to appreciate Sheraton, but, I couldn't. An epic fail in quality. Rooms have a smell of humidity, very prominent, the quality of the room, just check the pictures I am posting and I won't comment. The staff of the restaurant on the 7th floor, well they are nice, but they don't speak English and barely... More

Was this review helpful? Yes 1
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying with us and taking the time to write us this review. We are very sorry to learn that you are disappointed in our hotel, I would like to inform you that at the end of the year we have planned a series of renovations to improve our facilities. We look forward... More

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Additional Information about Sheraton Guilin Hotel

Address: No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
Location: China > Guangxi Zhuang > Guilin > Downtown , Downtown River-view Area
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Guilin Hotel 4.5*
Number of rooms: 408
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Also Known As:
Sheraton Guilin
Guilin Sheraton

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