We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Guilin Hotel

No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
Hotel amenities
Sheraton Guilin Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #10 of 523 Hotels in Guilin
A recent review
4 of 5 stars reviewed 3 days ago
Dominik M Gdansk, Poland
Write a Review

838 reviews from our community

Traveler rating
    249
    382
    153
    43
    11
See reviews for
128
268
48
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (838)
  • Mar-May only
    (227)
  • Jun-Aug only
    (233)
  • Sep-Nov only
    (263)
  • Dec-Feb only
    (115)
All months
Gdansk, Poland
Top Contributor
164 reviews 164 reviews
64 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Small as for Sheranton hotel in fantastic location in front of river and to full of bar streat. Very nice rooms and excelnt service. Good idea for lundry as much as you can put to bag for fixed price. Nothink special with bar and restaunt

Was this review helpful? Yes
Vienna
Top Contributor
123 reviews 123 reviews
66 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed 3 nights in the Hotel, de luxe Suite and did not regret that choice. Location very good near Li river and in the neighbourhood of a very vivid pedestrian zone with Restaurants,shops etc. It is true that the Impression seems rather a bit dated,but for us it was a very comfortable stay,because 1) >Our Suite (sleeping room +sitting... More 

Was this review helpful? Yes
SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear guest, Thank you for your comments. I'm happy to learn that you have enjoyed our facilities and i appreciate your comments namely understanding English. We are working on more training Looking forward to see your next time in our hotel and show you our improvements. Best Regards, Silvio Autuori General Manager More 

Brisbane, Australia
Top Contributor
56 reviews 56 reviews
38 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We really enjoyed this hotel. It wasn't five stars but one of the best for this area. The buffet breakfast was good. For dinner we ate at a restaurant across the street, which was great and cheap. It has a good location on the river and close to shops and markets. The only thing is that the hotel is doing... More 

Was this review helpful? Yes
SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear guest, Thank you for your comment. We are pleased to hear that you enjoyed our hotel. We apologize about the inconveniences that our renovation caused you however we are doing our best to organize it so that doesn’t effect our guests. We look forward to welcoming you back . Best Regards, Silvio Autuori General Manager More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here one night using SPG points. Room was comfortable and quiet. It was the first hotel I've stayed at in China that was actually cold with air conditioning, the others have all been too hot! In fact, it was a little too cold sometimes and I couldn't increase the temperature or turn off the AC. But with the heat... More 

Was this review helpful? Yes
Durban, South Africa
Top Contributor
119 reviews 119 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this hotel 2 non-consecutive nights in April. The location is excellent with the Lijiang River directly across a busy tree-lined road and a short walk to Shanhu Lake and the 2 Pagodas. Surrounding the hotel are shop and restaurant filled streets that should cater for most travellers needs. The rooms are typical of Sheraton with all amenities. The... More 

Was this review helpful? Yes 1
SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Guest, Thank you very much for your comments. We will look into the issues right away, in order to correct them. We hope to be able to show you our improvements. Best Regards, Silvio Autuori General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good, clean and spacious business class hotel located next to shopping and dining streets, very convenient for tourists and business travellers. We had Chinese dinner at their Chinese restaurant and the foods were good, nicely presented and delicious . Breakfast is Buffett style and the spread is good with reasonably wide variety to suit people from different part of the... More 

Was this review helpful? Yes 1
SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Thomas, Thank you for your kindly comment. We are pleased to hear that you enjoyed our location and breakfast. And we are very happy that you had a good experience in our hotel. We are looking forward to welcoming you back for your next time. Best Regards, Silvio Autuori More 

China
Top Contributor
74 reviews 74 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel in a good location with decent restaurants and shopping all around. Can't see any negatives, though of course you must discount for the fact that it is in a small town therefore not fancy.

Was this review helpful? Yes
New England
Top Contributor
142 reviews 142 reviews
36 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located a short walk from the lake with two pagodas-- definitely worth a night stroll to and around the lake. The halls and rooms are a bit scuffed, but overall everything was clean and the bed was firm. We had no view to speak of but weren't in our room much. The breakfast was a typical breakfast... More 

Was this review helpful? Yes 2
SheratonGuilinHotel, Director of Sales at Sheraton Guilin Hotel, responded to this review

Dear Guest, Thank you for your time and you valuable feedback, hotel has an on going renovation project of our hotel rooms facilities, hopefully next time we can bring you wonderfull experience. Best regards, Director of Sales & Marketing Portia Zhou More 

Virginia
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a very central location in Guilin. Walking distance to a pedestrian only street full of eateries and shops. Hotel staff is very friendly, and generally helpful. Hotel facilities a little outdated, and can be crowded with group tourists.

Was this review helpful? Yes 1
SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Guest, Thank you for your valuable feedback, and for enjoying our location and services. The hotel is undergoing phases of room renovations that will, surely, improve our guest experience.We hope to have the opportunity to show you our improvements. Best Regards, Silvio Autuori More 

London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel has an excellent location situated right on the Li River a few minute walk from the elephant trunk hill (no real elephants) and the main tourist pedestrian street. The hotel is comfortable albeit a little dated. The rooms are good....there was no hot water in our room on the day we checked in and the day we checked... More 

Was this review helpful? Yes 2
SheratonGuilinHotel, General Manager at Sheraton Guilin Hotel, responded to this review

Dear Miss MichelleIsaac, Thank you for sharing your valuable comments, and sorry for hot water inconvenience causing. The hotel is undergoing room renovations, by phases, and during the work we had an issue with a pipe that was swiftly resolved . We look forward to host you again in a near future! Best Regards, Silvio Autuori More 

Questions? Get answers from hotel staff and past guests. Ask a question

302 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (290)
Viewed
Bathroom (34)
Viewed
Room/suite (71)
Viewed
Hotel & grounds (37)
Viewed
Pool/beach area (5)
Viewed
Dining (25)
Viewed
View from room (7)
Viewed
Family/play areas (2)
Viewed
Other (109)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (5)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question