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All 518 Guilin hotels

Sheraton Guilin Hotel

4.5 of 5 Hotel   |   No.15 Binjiang Road, Xiufeng District, Guilin 541001, China (Downtown)
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Sheraton Guilin Hotel
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Ranked #9 of 518 Hotels in Guilin
A recent review
4 of 5 stars reviewed yesterday
Paul C Boston, Massachusetts
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778 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Contributor
17 reviews 17 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I had the pleasure of staying for two nights at the Sheraton Guilin Hotel in September, 2014. We were on a tour of China and we travelled to Guilin to take the four hour cruise on the Li River. The cruise was spectacular and worth the journey to this gorgeous region of the world. Our room, as... More

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Calgary, Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This a an extremely popular and busy tourist hotel in the major tourist centre of southern China. Most people here are overnighting for the Li River cruise the following day. Great location facing the river and a long river promenade and close to a pedestrian mall filled with shops and restaurants. Guilin is actually a fairly relaxed Chinese city without... More

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SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to send your comments on Tripadvisor. We appreciate your kind compliments and we hope to have another opportunity to welcome you back to Sheraton Guilin. Best Regards, Daniel Marino Executive Assistant Manager More

Longmeadow, Massachusetts, United States
Top Contributor
51 reviews 51 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We very much enjoyed our stay at the Sheraton. It's along the river and there are pretty parks to walk through. It was also near a theater where we saw an amazing show of acrobatics, singing and dancing. The room was good-sized, clean and with a comfortable bed. We upgraded to use the Club floor and had excellent breakfasts. The... More

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SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you very much for your valuable comments. We are pleased to hear that you enjoyed our service and room. We are also sorry to hear that the evening snacks did not meet your expectation and we are already working on improvements. We look forward to welcoming you back and show our improvements. Best Regards, Daniel Marino... More

Sutton Coldfield, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived late at the hotel as we had flown in from Chengdu. On arrival the staff were friendly but our room was terrible. It had obviously had a flood from a room above at sometime. It smelly of damp and was musty, The wallpaper was coming of the walls and the ceiling was badly marked and the plaster blistered.... More

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SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for staying in Sheraton Guilin and taking the time to share your experience with us. We are very sorry to read our hotel did not fulfill your expectation. At Sheraton Guilin we are always working on improving our service as well as upgrading our facilities and an intense renovation has been scheduled for the end... More

Dorset, UK
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We did not spend much time using facilities at the hotel but staff were friendly and efficient. Check in was swift with late arrival after a delayed flight. Breakfast was very good. The area has a lot of attractions and wished we had more time to spend in Guilin.

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SheratonGuilinHotel, Executive Assistant Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you had a wonderful stay with us. We look forward to welcoming you back for your next holiday. Best Regards, Daniel Marino Executive Assistant Manager More

Kuala Lumpur, Malaysia
Top Contributor
88 reviews 88 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is located along the Li river. Within walking distance to the food and bar street. Easy going around. Hotel is old but everything is in order. Check in and out was swift. Highly recommended if you are here for a quick stopover before moving to Yangshou

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Melbourne, Australia
Top Contributor
106 reviews 106 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We found the Sheraton Hotel in Guilin to be of the highest standard and worthy of its five star rating. The rooms were well equiped and maintained to a high standard. The meals especially the breakfast were excellant with great service. The location is great with views of the river and a easy walk to shops and restaurants. Highly recommended.

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SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments. We sincerely appreciate your high evaluation on our hotel. Comments such as yours are a wonderful compliment. We will always keep the excellent products and service to providing our guests perfect experience. We look forward to your return trip to Sheraton Guilin soon. Best Regards, More

Burnsville, Minnesota
Top Contributor
68 reviews 68 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for two nights. It is very well kept hotel with great location. It is across the street from the river and one block from Guilin Pedestrian street. people dancing, exercising. Walking distance to Elephant trunk and pagodas.There is also food block with various restaurants. Nice breakfast with attentive staff. Room was nice, clean and comfortable.

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SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for your kind feedback of our hotel. We are glad to hear that you enjoyed your stay and hope to welcome you back again very soon. Best Regards, More

Gambier, Ohio
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I upgraded to make sure that I got a higher floor facing the river. For that I got two free breakfasts every morning and the use of the 7th floor lounge to eat in and better overall phone and internet service. It was worth it. The atrium is noisy but the room on the sixth floor (highest) had really good... More

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SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for providing a review with regard to your stay with us. We are delighted to know that you had a good experience at Sheraton Guilin. It is always a pleasure when our guests enjoy their stay and our hospitality. Once again, thank you for your review and look forward to welcoming you back in the... More

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

This is our first visit in Guilin with my family. We always love seeing nature with its unique beauty. We stayed in Sheraton Guilin for 6days and 5nights. The staffs were all very polite and accommodating… The hotel arranged us a very private and perfect tour package with a very good deal. The location of the hotel is excellent and... More

Was this review helpful? Yes
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in providing us with your review. We are pleased to hear that you enjoyed our location and service. And we are very happy that you had a good memory in our hotel with your family. We are looking forward to welcoming you back for your next holiday. Best Regards, More

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Additional Information about Sheraton Guilin Hotel

Address: No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
Location: China > Guangxi Zhuang > Guilin > Downtown , Downtown River-view Area
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Guilin Hotel 4.5*
Number of rooms: 408
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Also Known As:
Sheraton Guilin
Guilin Sheraton

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