We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel Guilin

#1 of 521 Hotels in Guilin
Certificate of Excellence
5.0 of 5
Hotel website
Hotel deals
No.111 Huancheng North Second Road, Guilin 541004, China
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Shangri-La Hotel Guilin
View Map
Add Photo Write a Review

773 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    489
    203
    59
    11
    11
See reviews for
146
305
29
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (773)
  • Mar-May only
    (226)
  • Jun-Aug only
    (209)
  • Sep-Nov only
    (224)
  • Dec-Feb only
    (114)
All months
Hong Kong, China
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Disappointing and not up to usual Shangri-La standards. Booked a non-smoking room but first room we were given stank of cigarettes. Decor was very tired and bathroom was a bit grubby with stained grouting. Second room we were given was a slight improvement as on the executive floors but still looked a bit tired. The location pictures on the website... More 

Was this review helpful? Yes
Miami
Level Contributor
137 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was great for our stay in Guilin. Local entertainment was used. There was a children's area just outside the restaurant. A lady was performing tai chi in the huge lobby. In the evening there was a young girl doing acrobatics in the outdoor theater. The hotel rooms were beautifully appointed, the buffet featured a variety of food plus... More 

Was this review helpful? Yes
Chapel Hill, North Carolina
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I'd anticipated wanting to get out and explore Guilin more, but found once I got to the city that it was much more busy, dense, loud, and traffic-filled than I'd imagined. I found I was very happy to settle into my beautiful, clean room and enjoy the river view and the cozy bed piled with pillows. My room also overlooked... More 

Was this review helpful? Yes
Beijing Region, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Room was standard good. Location poor - not near town centre, so isolated if you want to step out for shopping or for a bite. View is very poor. You look out at crabby buildings and distant hills. The restaurant had very very limited veg food, which was very mediocre.

Was this review helpful? Yes
Lyon, France
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good experience for my family in Guilin. The staff is full of attention and friendly, special thanks to Ruben, attentive, efficient and polyglot. Some members of the staff (restaurant, gym..) are not fluent in english what can cause some comprehension obstacles. The restaurants close their doors around 10pm you must adapt your schedule.

Was this review helpful? Yes
Cancun, Mexico
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel in July 2015 and it was the best. Guilin is a beautiful city, but everything is old, this hotel is brand new and its in perfect conditions. It is a little bit far from the city center but iw worth it. The rooms are big and modern, wifi works perfectly, this is something difficult in... More 

Was this review helpful? Yes 1
Beijing, China
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

One of the main reason to choose between an independent and a chain while traveling is related to the insurance of quality especially when the hotel concerned belongs to the Shangri-La family. Our two-night stay was really disappointing. At the check in with Catherine we have been welcomed without any smile and it took ages for us to finally get... More 

Was this review helpful? Yes
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service was top notch from the moment we arrived and were greeted by a woman in traditional dress offering us tea. The fitness facilities were well maintained. The grounds were beautiful as well. The menu at the higher end restaurant in the hotel was mostly beyond even my adventurous nature.

Was this review helpful? Yes
Hongkong
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you plan a visit to Guilin and the Li River to not miss to stay in the Shangri- La. Nice Hotel, friendly staff and you can see already the first mountain tips. Food is good, Service as usual excellent.

Was this review helpful? Yes
New York City, New York
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First off I will start with saying that from what I saw in my time driving around, this was the best hotel in the area by far. That being said... I have stayed in Shangri-La properties in other parts of Asia and was a bit surprised by the service here. Not a five star experience that I have had in... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very good(11)
  • Li river(9)
  • Outdoor pool(6)
  • Horizon club(5)
  • Breakfast buffet(4)
  • City center(4)
Questions? Get answers from hotel staff and past guests. Ask a question

321 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (307)
Viewed
View from room (19)
Viewed
Hotel & grounds (50)
Viewed
Room/suite (47)
Viewed
Dining (21)
Viewed
Bathroom (8)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (3)
Viewed
Other (153)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Guilin
Guilinyi Royal Palace
#3 of 521 in Guilin
4.5 of 5 stars 140 reviews
Downtown
Sheraton Guilin Hotel
Sheraton Guilin Hotel
#13 of 521 in Guilin
4.0 of 5 stars 908 reviews
Lijiang Waterfall Hotel
#10 of 521 in Guilin
4.0 of 5 stars 734 reviews
Show Prices
Show Prices
Show Prices
Guilin Bravo Hotel
#11 of 521 in Guilin
4.0 of 5 stars 655 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay