We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 521 Guilin hotels

Shangri-La Hotel Guilin

5.0 of 5 Hotel   |   No.111 Huancheng North Second Road, Guilin 541004, China
Hotel website
Hotel deals
Hotel amenities
Shangri-La Hotel Guilin
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Shangri-La Hotel Guilin to your Saves list
Ranked #1 of 521 Hotels in Guilin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
sweetiecherry Shanghai, China
Write a Review

692 reviews from our community

Traveler rating
    441
    187
    46
    9
    9
See reviews for
127
270
26
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (692)
  • Mar-May only
    (180)
  • Jun-Aug only
    (176)
  • Sep-Nov only
    (222)
  • Dec-Feb only
    (114)
All months
Shanghai, China
Contributor
20 reviews 20 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I guess still the best choice here. Some suggestions for the staff: - use a more reliable tour agency (we booked tickets for a night show in yangshuo and it was the worst service ever) - the buffet is very crowded and probably not the best food ever.

Was this review helpful? Yes
Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything was good, the pool, the bed, the service etc. A bit far away from Guilin central if that's where you want to be. Restaurant, coffee, drinks expensive. Fantastic restaurant over the road where three of us ate for the price of a coffee at the hotel. I think its called something like Lin something. Try it.

Was this review helpful? Yes
Buckinghamshire
Contributor
20 reviews 20 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Shangri-La whilst touring China with Viking River Cruises. I thought this hotel was great. The room was lovely, very clean & the bed was comfortable. The lobby area was very attractive. We ate in the restaurant one evening (buffet) & it was very nice, with a good selection of dishes. Likewise, the buffet breakfast was very... More 

Was this review helpful? Yes
Chicago
Top Contributor
98 reviews 98 reviews
82 hotel reviews
236 helpful votes 236 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in a number of Shangri-La hotels and this is on the "lower" end of the spectrum as far as other Shangri-La properties. Located about 45 minutes from the Guilin airport, a taxi TO the airport is about 130 RMB (~$21 USD) but I am not sure what the taxi fee is FROM the airport as I was... More 

Was this review helpful? Yes 1
Michellexueyang, Public Relations Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for staying with us at Shangri-la hotel, Guilin. We have well received all of yur comments for our hotel. Thank you again for sharing with us. For more requires or further assistance, please feel free to contact with us by email ( michelle.yang@shangri-la.com) . Looking forward to welcome you back to China again. More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights to visit the area around Guilin. Hotel is super clean and comfortable. One of the best breakfast buffets during our trip with very unique items featured along with the expected western fare. Loved the ladies doing Tai Chi in the morning that you can view from your room or the dining room.

Was this review helpful? Yes
Ontario
Top Contributor
65 reviews 65 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for only one night on our "Imperial Jewels of China Trip" and we were not expecting such a beautiful place. The grounds, rooms , and food was amazing. There was a great selection of food at the buffet stations for both the dinner and at breakfast in the morning. Walking around the grounds at night is a... More 

Was this review helpful? Yes
china
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had the pleasure of checking into this hotel this past week and was upgraded to the Horizon Lounge. The reception I received was exceptional for a hotel in a 3rd tier city in China. Annie, a native of Guilin, worked there for 3 years and had a year's internship at a famous resort in Orlando and you can tell... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Three of us stayed here on a business trip. The hotel was well appointed and very well maintained. We used the bar a couple of times. Very quiet on one evening and very busy on the other. The staff were very friendly although they struggled a little with their English. Their service was very efficient. The lobby area is massive... More 

Was this review helpful? Yes
Michellexueyang, Public Relations Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for staying with us at Shangri-la hotel, Guilin. We have well received all of yur comments for our hotel. Thank you again for sharing with us. For more requires or further assistance, please feel free to contact with us by email ( michelle.yang@shangri-la.com) . Looking forward to welcome you back to China again. More 

Shanghai, China
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

ok, granted, i have not stayed in other hotels in Guilin. Just that it's a small town, and the Shangri La gives the weary traveller respite from what it takes to get to Guilin in the first place. Worth the money, beautiful, good food, good service. Kind of hated to leave to continue the journey, which was awesome, and also... More 

Was this review helpful? Yes
China
2 reviews
5 of 5 stars Reviewed January 26, 2015

First time at the Shangri-la. From previous reviews i read some bad but mostly positive reviews so I decided to give it a go. We came at the end of January, so not a high season for Guilin tourism. The hotel is out of the main attraction area. It took us about an hour to walk to get to the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Shangri-La Hotel Guilin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel Guilin

Address: No.111 Huancheng North Second Road, Guilin 541004, China
Location: China > Guangxi Zhuang > Guilin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guilin 5*
Number of rooms: 449
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Agoda, Cheap Tickets, Despegar.com, Ctrip TA, Hotels.com, Odigeo, TripOnline SA, Jetsetter and Tingo so you can book your Shangri-La Hotel Guilin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Guilin
#1 Business Hotel in Guilin
#1 Spa Hotel in Guilin
#19 Best Value Hotel in Guilin

281 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (265)
Viewed
Hotel & grounds (49)
Viewed
View from room (19)
Viewed
Room/suite (46)
Viewed
Dining (16)
Viewed
Bathroom (8)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (3)
Viewed
Other (118)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay