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All 520 Guilin hotels

Shangri-La Hotel Guilin

5.0 of 5 Hotel   |   No.111 Huancheng North Second Road, Guilin 541004, China
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Ranked #1 of 520 Hotels in Guilin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
ben_c20 china
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684 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had the pleasure of checking into this hotel this past week and was upgraded to the Horizon Lounge. The reception I received was exceptional for a hotel in a 3rd tier city in China. Annie, a native of Guilin, worked there for 3 years and had a year's internship at a famous resort in Orlando and you can tell... More 

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London, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Three of us stayed here on a business trip. The hotel was well appointed and very well maintained. We used the bar a couple of times. Very quiet on one evening and very busy on the other. The staff were very friendly although they struggled a little with their English. Their service was very efficient. The lobby area is massive... More 

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Shanghai, China
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

ok, granted, i have not stayed in other hotels in Guilin. Just that it's a small town, and the Shangri La gives the weary traveller respite from what it takes to get to Guilin in the first place. Worth the money, beautiful, good food, good service. Kind of hated to leave to continue the journey, which was awesome, and also... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

First time at the Shangri-la. From previous reviews i read some bad but mostly positive reviews so I decided to give it a go. We came at the end of January, so not a high season for Guilin tourism. The hotel is out of the main attraction area. It took us about an hour to walk to get to the... More 

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Bracebridge, Canada
Top Contributor
138 reviews 138 reviews
36 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Shangri-La hotel in Guilin for 3 nights and it was an amazing experience. We had arrived in Guilin by train and the taxi ride to the hotel did not take long. As soon as our taxi pulled up to the doors, the staff was ready to take care of us. Our luggage was immediately taken out... More 

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Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

ok let me start by saying that the pictures on Shangri-la website are a bit misleading. It is an amazing property but those pictures are just crazy special and you wont get that. The room i stay in was a suite and it was big and beautiful. I would highly recommend in fact i dont think i would stay anywhere... More 

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Rockhampton, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Cannot say anything bad about this hotel. I have not stayed in a 5 star hotel before, so i have nothing to compare it to. Rooms are massive and the view from the room is excellent. Staff are great especially the taxi boys, but some better English wouldn't go astray. Perhaps the location is not ideal, as you need to... More 

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Senior Contributor
22 reviews 22 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in 2011.Shangri La Guilin is probably the best option to stay there. I can't say this with certainty because you never know with China if you do not speak the language, but I roamed around the town and that's my guess. The hotel was as a five star property should be . I was lucky that I didn't... More 

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Perth, Australia
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Luxurious hotel in a spectacular location overlooking the Li Jiang river with mountain back drop. Rooms were large and very comfortable with excellent amenities. Staff in club lounge were very helpful and welcoming. Food in hotel was of a reasonable standard. However we suggest you avoid the Christmas Eve buffet stampede it was chaotic and after being unable to find... More 

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Canberra, Australia
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked an advance purchase Horizon Club room. Now with these club rooms you expect certain extras for the money. These were spelled out in the book in our room at the Shangri-La Guilin: Check-in in the lounge, breakfast in the club lounge, lounge access morning to late at night, drinks (including alcohol) and canapes in the evening, BUT none... More 

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Additional Information about Shangri-La Hotel Guilin

Address: No.111 Huancheng North Second Road, Guilin 541004, China
Location: China > Guangxi Zhuang > Guilin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guilin 5*
Number of rooms: 449
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Hotel Style:
#1 Business Hotel in Guilin
#1 Luxury Hotel in Guilin
#1 Spa Hotel in Guilin
#2 Family Hotel in Guilin
#20 Best Value Hotel in Guilin

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