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All 518 Guilin hotels

Shangri-La Hotel Guilin

5.0 of 5 Hotel   |   No.111 Huancheng North Second Road, Guilin 541004, China
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Ranked #1 of 518 Hotels in Guilin
A recent review
4 of 5 stars reviewed 2 days ago
SMDTraveler Los Angeles, California
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628 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is excellent. I stayed one night in October 2014. The service was very excellent...for Guilin. Folks, this is not New York City, Paris or Hong Kong - so you do need to adjust your expectations. The staff are clearly making every effort to impress and please the guest and they do a great job. There a few rough... More

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brisbane
Top Contributor
54 reviews 54 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff were wonderful, the room superb. We paid an extra 120RMB a night for a river view room and access to the horizon club. Well worth it. The room was beautiful and lacking nothing. Food in all 3 restaurants was priced ok to the standard of the hotel. Definitely take a walk to the markets under the bridge -... More

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Ashburn, Virginia
Top Contributor
104 reviews 104 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Exquisite in every way. Booked here as part of a Viking River Cruise venue. Perfect service and amenities. Complimentary tea and fruit delivered within minutes of check in. Safe walking community. Staff perfection including their English. Dining choices were tasty, diverse and plentiful. The Li River cruise the next day complimented a wonderful visit to this corner of China.

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Beijing Region, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights, good buffet breakfast and dinner but lacks on basic service and training. It had great facilities and was relatively clean. Probably the best western hotel in the area and would stay here again if I was in Guilin.

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Very confortable and convenient hotel. We stay in a spacious room with nice views at the garden. The reception staff was attentive and helpfull. The lobby bar was busy but confortable, the cocktails just ok. Good hotel to stay one night in Guilin.

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Hong Kong, China
Contributor
15 reviews 15 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights and had Club access for 240RMB/night which is a steal as it is cheaper than simply paying breakfast for 2 in the morning and you get the evening cocktails on top of it. If you go to this hotel, the club option is a must. Ate at the main restaurant, the Chinese restaurant, and the... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were flying in late from Chengdu and out early the next day for the Li River Cruise so we needed somewhere nice that would provide us with a prompt check in and a great night's sleep and the Shangri-La gave us exactly that. It's a pity we did not have more time to spend in this luxurious hotel (we... More

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Santiago, Chile
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After living for more than two years in China, traveling to different places at least once a month, I was positively surprised by this hotel. We got a room facing Li River, so a fantastic view. The hotel is beautiful, very clean and all service personnel is friendly and helpful. The weather was very nice the 5 days we spent... More

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Shenzhen, China
Top Contributor
130 reviews 130 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked 2 club rooms and was not disappointed by the rooms although the quality of the towels and amenities was less good than expected. There is absolutely nothing to do in the surrounding area. I you want to go out for a meal downtown it can take you 30-45 min. What was not good is the food in the exec... More

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Shanghai, China
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

By far this is best choice to stay in Guilin. The staff is attentive and friendly. I went with a group of friends and some of them were vegetarian so the Hotel made sure to cook them something everyday and the Exec Chef took great care of us. The only disappointment was that the hotel comes across as a ordinary... More

Was this review helpful? Yes 2
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Additional Information about Shangri-La Hotel Guilin

Address: No.111 Huancheng North Second Road, Guilin 541004, China
Location: China > Guangxi Zhuang > Guilin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guilin 5*
Number of rooms: 449
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