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All 2,564 Guangzhou hotels

The Ritz-Carlton Hotel Guangzhou

5.0 of 5 Hotel   |   No.3 Xing'an Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
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91%
Ranked #3 of 2,564 hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Andy P
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654 people have reviewed this hotel

Traveler rating
    362
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When one stays at a Ritz-Carlton, expectations are usually high but I must say that the Guangzhou Ritz was simply phenomenal. I stayed in a Club Room and it was, without question, the best I have had the opportunity to stay in anywhere in the world. I have stayed at other Ritz-Carlton properties in Shenzhen and Singapore and they do... More

Was this review helpful? Yes
AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Andy P, It's a pleasure to read your comments and thank you very much for sharing your recent stay experience with us. I feel very proud when getting to know our Ladies and Gentlemen had delivered great service to you during your stay and made your event successful. Definitely I will share your kind note with my team. Thank... More

Las Vegas, Nevada
Top Contributor
291 reviews 291 reviews
188 hotel reviews
645 helpful votes 645 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You'll feel really special staying here. Guangzhou is so big and spread out, there's really no perfect neighborhood location, but it can be far from some of the other main tourist/shopping areas, like a 30 or 40 minute taxi... but it's also close to some of the newer areas. The staff are amazing here, they all know your name right... More

Was this review helpful? Yes 1
AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Pattayainsider, Thank you very much for taking time in writing us such a nice note. I am delighted to know that you had an enjoyable stay at The Ritz-Carlton, Guangzhou, and were well taken care of by our Ladies and Gentlemen. I’m so glad you enjoyed the guest rooms, had a chance to enjoy our restaurants, and take advantage... More

Sydney, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Hotel to stay in, close by to everything. Rooms are nice and clean, quality hotel for Guangzhou area. Stayed there many times and they are always helpful. Very big variety for breakfast from all different countries. The Italian restaurant is great too.

Was this review helpful? Yes 1
AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Ziad K, Thank you so much for providing your feedbacks on your recent stay experience with us. I appreciate your continuous supports, staying at The Ritz-Carlton, Guangzhou for many times. And I am delighted to know that you have been well taken care of by our Ladies and Gentlemen, who always make me feel proud of when the Ritz-Carlton... More

Cleveland, Ohio
Top Contributor
107 reviews 107 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 20, 2014

Very nice hotel. Dining was excellent. The restaurant "Foods" was buffet style, and had dishes from all over the world. Something for everyone, and kid-friendly. Beautiful pool though construction outside hotel (construction rampant throughout Guangzhou) does create some noise pollution. Service in all areas was very. Had an issue with room air conditioner in one of the rooms that we... More

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AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Mikeys2, Thank you so much for taking your time in writing this note and sharing your recent stay experience with us. I am thrilled to know you had a great time, enjoying the excellent buffet at FOODS and the exceptional service that all the Ladies and Gentlemen at The Ritz-Carlton, Guangzhou genuinely delivered to you. Looking forward to welcoming... More

Fort Lauderdale, Florida, United States
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 17, 2014

We had a party of 4 on a business trip to China and stayed at the Ritz for 3 nights. The staff in the club lounge was unbelievable. Each remembered names and who was with who. The concierge staff was incredibly amazing. I took a cab shopping about 15 minutes away from the hotel and could not get a cab... More

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AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Ms. Kim K, Thank you very much for your compliments. We are so pleased to hear that you enjoyed your stay in Guangzhou. You are absolutely experience the highlight of The Ritz- Carlton, Guangzhou: the hotel within hotel - Club Experience, which is definitely the best place to stay. I'm so glad to hear that you had an enjoyable... More

Contributor
17 reviews 17 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 11, 2014

I stayed here during the April Canton Faire, Great Business hotel and good location. Breakfast Buffett has a great variety and transport to faire was a good bonus. Great restaurants in the vicinity approx. 10 min walk

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AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Ebi, Thank you very much for taking your time in sharing your feedbacks on TripAdvisor. I am delighted to know that you enjoyed the stay with us. Regarding the great hotel location you mentioned, I am happy to share that the city landmarks including Guangdong Museum, Guangzhou Library, Opera House and Canton Tower are all right at our front... More

Melbourne, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 7, 2014

I stayed at the hotel for business purposes with 10 other colleagues and I had a wonderful stay. What made the hotel special was the staff. They were genuinely friendly and extremely helpful especially the staff in the club lounge. I will definitely be back again.

Was this review helpful? Yes
AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Karen, Thank you so much for taking your time in writing this nice note. I am delighted to know that you and your colleagues had an enjoyable stay with us, and our Ladies and Gentlemen had delivered genuine care and helpful service to you. It always makes me feel extremely proud when hearing these positive comments from our guest.... More

New Delhi, India
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 1, 2014

The hotel is located in the new city part of Guangzhou. It sits on the Pearl river bank opposite the Canton tower and right next to the IFC tower and a beautiful park. The park has several cafes and is just an outstanding area to spend time amidst the hustle-bustle and pollution of Guangzhou. The check-in process was efficient and... More

Was this review helpful? Yes
AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear vbh812, Thank you so much for taking your time in writing this kind note and sharing your recent stay experience with us. I am thrilled to know you had a great time, enjoying the benefits from the superb location. I am also happy to see that you are satisfied with the room arrangement, the amenities and the buffet breakfast... More

Huddersfield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2014

As a weary traveller, arriving in a hot and humid Guangzhou, I was made immediately welcome. . The rooms are lovely but the staff are simply wonderful. The attention to detail is extraordinary For example, I was using a slip of paper to mark the page in my novel left by my bed, next day, a Ritz-carlton bookmark was neatly... More

Was this review helpful? Yes
AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear Slidesorter, Thank you for taking your time to share with us your recent stay experience. I'm so glad to hear that you had an enjoyable experience and our Ladies and Gentlemen had delivered exceptional service to you. I believe recognition spurs repeat performance and I will definitely share your kind comments with my team. In addition, we suggest you... More

Gurgaon, Haryana, India
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 24, 2014

The first great thing about the Ritz Carlton in Guangzhou is that it is located extremely well, right in the city centre, in a really nice part of town. (The Guangzhou Library is right in front of it, and so is a beautiful public garden where you can walk or jog.) The second great thing about this hotel is the... More

Was this review helpful? Yes
AndrewRogersRCGZ, General Manager at The Ritz-Carlton Hotel Guangzhou, responded to this review

Dear ShahineArdeshir, Thank you for taking your time in sharing your recent stay experience with us on Trip Advisor. I am delighted to hear that you had enjoyed a great time with us, highlighting the great location, well-equipped gym, the bar and restaurants, terrific service and great breakfast buffet. Besides that, the Ladies and Gentlemen who have delivered the exceptional... More

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Additional Information about The Ritz-Carlton Hotel Guangzhou

Address: No.3 Xing'an Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Hotel Guangzhou 5*
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Also Known As:
Ritz Carlton Hotel Guangzhou
Ritz Guangzhou
Ritz-Carlton Guangzhou
Guangzhou Ritz Carlton Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Guangzhou #2 Business Hotel in Guangzhou #3 Spa Hotel in Guangzhou #3 Luxury Hotel in Guangzhou #9 Family Hotel in Guangzhou #127 Best Value Hotel in Guangzhou
Hotel Class
Official Description (provided by the hotel)
Situated in the new CBD Pearl River New City of Tianhe District, the 351-room Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and ten minutes from Guangzhou East Railway Station, hotel provides travel routes to various destinations in China, including direct trains to Hong Kong which take less than two hours. A series of new city landmarks such as Guangzhou Opera House and Guangdong Museum are at just steps away from the hotel. Distinctive services and facilities include 6 restaurants and lounges serving Cantonese and Western favorites, special cigars and wines. From intimate groups of ten to a conference for 800, meetings planners can choose from over 1,000 square meters / 11,000 square feet of exceptional function space available in The Ritz-Carlton Grand Ballroom, three multifunctional meeting rooms, two boardrooms and spacious pre-function areas. An extensive health club and The Ritz-Carlton Spa® rejuvenate body and mind, while The Ritz-Carlton Club® Level anticipates guests’ needs with its dedicated personalized service. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size. ... more   less 
Number of rooms
351

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