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Pullman Guangzhou Baiyun Airport

5.0 of 5 North of Airport Terminal of Baiyun International Airport, Baiyun District, Guangzhou 510470, China
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Pullman Guangzhou Baiyun Airport
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Pullman Guangzhou Baiyun Airport
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993 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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Port Washington, New York
Top Contributor
56 reviews 56 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

arrived late leaving early so we wanted to stay at the airport. I expected a sardine can and was pleasantly surprised. the room was spacious and very clean. they even met us at arrivals sow e would not get lost looking for the hotel, which isr eally just a 3 minute walk.

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Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear rstern Thank you very much for your comment and your review about our nice Pullman Guangzhou Baiyun Airport Hotel. It’s great that you share all your enjoyable experience with our Trip Advisor Family. Thank you very much for your recommendation and support that our guests room are clean and spacious in space. You absolutely 100 % right that our... More

Tokyo, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Overall great hotel. The beds are incredibly comfortable, especially the pillows. Two of the biggest problems we had was communication difficulties with the front desk, and the food. First of all, I hate being that person who goes to another country and expects locals to speak English. However, considering this is an "airport hotel", I expect the hotel staff to... More

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tehran
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When I take flight from Dubai to Guangzhou, it always arrive late night, so I would prefer to stay and check in hotel at Airport. and because of this hotel I have now worry.first class 5 star hotel. Pullman has every thing you required. you do not believe this is Airport hotel. nice rooms and high trained class staff. I... More

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Jamberoo, Australia
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Booking and checkin were easy and the proximity to the airport excellent. We booked an executive room as I wanted something nice before the long flight home. The room itself quite nice but a long way from the lift (with heavy bags and no offered assistance). What prompted this review? The bathroom! The shower was disgusting... Mould everywhere and u... More

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Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear mundtsters1973 Thank you very much for your reply and comment to our Trip Advisor Community. It s great that your booking and check in was easy and the proximity to the airport excellent. Please let me come to your points which are unacceptable as you mention the missing cleanliness in your room. Our Housekeeping team apologize and will promise... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel's lobby was a great sight but this review is about the U8 Action Cuisine restaurant (http://www.pullmanhotels.com/gb/hotel-6240-pullman-guangzhou-baiyun-airport/restaurant.shtml) I probably will strongly advice the hotel to consider doing something about this restaurant's staff and food. Though we had a private area for ourselves, the staff were relatively non-existent or perhaps I am asking too much for a cup of coffee... More

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Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear ghostrider201 Thank you very much for you review and your comment about your last stay our nice Pullman Guangzhou Baiyun Airport Hotel. Your comment about your experience is already shared with our relevant Departments and we are taken measures to improve our Standards to make sure this is not happen again. It is always in our best intention to... More

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After the variable quality of service in china this airport stop was a welcome retreat. Very comfortable beds, nice spacious rooms with pleasant decor. Excellent food and nice buffet. This is now going to be a frequent stop on my exit/arrival from china. Recommended

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Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear travelexpert999 Thank you very much for your great comment and review about our nice Pullman Guangzhou Baiyun Airport Hotel. All of our Guests feel like you, when they experienced variable quality of service and then coming to our hotel it is really a welcoming retreat. As you mention our very comfortable beds, together with our nice spacious rooms with... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed a night at this hotel prior to attending the Canton Fair. The only things that I could say that were negative were the limitation of staff to understand English and what guests may want and the airconditioning didn't appear to be turned on and we didn't have controls in our room plus there was no... More

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Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear BIGDAYOUT_11 Thank you very much for your comments and sharing to all our Trip Advisor visitors. All you points are shared with our Team and all relevant department are stepping up there effort to strengthen there action to be better. English training is very important therefore we increase the amount of English sessions for the team especially all members... More

Adelaide, Australia
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a 19 hour layover from Los angeles back to Australia with a connecting flight so a hotel room was very much needed Price was ok, beds were super comfy, fluffy towels and rooms super clean and nicely presented and buffet breakfast was very good Room service is available and customer service upon check in was very good I would... More

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Additional Information about Pullman Guangzhou Baiyun Airport

Address: North of Airport Terminal of Baiyun International Airport, Baiyun District, Guangzhou 510470, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Guangzhou Baiyun Airport 5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Pullman Guangzhou Baiyun Airport Hotel Guangzhou
Accor Guangzhou Baiyun Airport
Novotel Guangzhou

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