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All 2,822 Guangzhou hotels

Shangri-La Hotel Guangzhou

5.0 of 5 Hotel   |   No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
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Shangri-La Hotel Guangzhou
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Ranked #4 of 2,822 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
MaraMan73 Imola, Italy
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1,330 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Imola, Italy
Top Contributor
54 reviews 54 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars NEW

Everything in the hotel is amazing. the hotel is new clean and with a lot of services inside, also the hotel's staff was really helpful. brakfast very good with a huge selection of Asian and western food. About the location if you are in Guangzhou for some exhibition is perfect otherwise it's not really in a good position to visit... More 

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York
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have never stayed in a 5 star hotel before. This was superb. Opulant decoration and an 'oasis' in what we felt to be a rather dreary city. The staff were all most professional. On our first stay we were treated to an upgrade to the 'Presidential Suite' which had to be seen to be believed. However we were more... More 

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Sichuan, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I've been to Shangri-La in Beijing, Singapore, Guangzhou and HK. It was always good food, good service and good times. I just can't wait for my next stay. The Beijing location near the embassy has an awesome breakfast.

Was this review helpful? Yes 1
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear rice8049, Thank you for returning to Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Your satisfaction is always the momentum for us carrying on our heart-felt hospitality. Thank you again for your compliments, and we all look forward to welcoming you back soon. Warm regards, Philip Dewar More 

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel while in business in Guangzhou. The hotel is beautifully decorated, luxurious & offers all the amenities that a 5-star hotel should have. The rooms in the horizon club floors are very nice and have great views. The gym has all of the latest equipment and is open 24-hours which is very convenient. Horizon club... More 

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Elazarovich, Thank you for staying with us and for your feedback. We are thrilled to hear you enjoyed our overall services and facilities, particularly your stay with our Horizon Club. We all look forward to welcoming you back in the near future. Warm regards, Philip Dewar More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was a little out of the city center but the place was lovely and the staff was very professional and friendly at both check in and check out. You will need a taxi or the hotel shuttle to go anywhere as there's really nothing near by. But the view of the river was stunning and really gives you an... More 

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SLPGPR, SLPGPR, General Manager at Shangri-La Hotel, Guangzhou at Shangri-La Hotel Guangzhou, responded to this review

Dear petitejetsetter, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! I am distressed to hear about your buffet experience and we are taking immediate action based on your feedback. Meanwhile we are glad to know you had a lovely weekend stay in our hotel. Thanks for your compliments to our... More 

London, United Kingdom
Top Contributor
295 reviews 295 reviews
179 hotel reviews
356 helpful votes 356 helpful votes
5 of 5 stars Reviewed January 10, 2015

A nice stay and all the staff much more "on message" than in a previous visit. Horizon Club arrangements seemed to flow better and food offer was much better presented and imaginative. I ask for translation of hot water boiler instructions and it was immediately provided. Other requests were mostly attended to. Thanks to all the staff for making this... More 

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear TechnoProf, Thank you for returning to Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Glad to hear you enjoyed our services and facilities, particularly the Horizon Club. Your recognition and satisfaction are always our motivation in perfecting our guest experience. Thank you again for your compliments, and we all look forward to welcoming... More 

Singapore
1 review
5 of 5 stars Reviewed January 8, 2015

It is a fantastic hotel .. Fantastic people, excellent services , very clean , everyone is friendly... Fantastic!!! The facilities are very new and the environment is very comfortable .. I like the smile on every staff face ..

Review collected in partnership with shangri-la.com

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Jane L, Thank you for staying at Shangri-La Hotel, Guangzhou and for your feedback. We are thrilled that you enjoyed your stay and were delighted with our Shangri-La hospitality from the heart! We all look forward to welcoming you back in the near future. Warm regards, Philip Dewar More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 4, 2015

From the check in all the way to the check out , it was a bliss. The view from the 30th floor is breath-taking. The breakfast at the Chinese restaurant was well above standards with friendly staff even though they didn't know a lot of English. Keep it up Shangri-La!

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear DevenV7, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your feedback on your stay with us! Glad to hear that our landscaped gardens and view of the Pearl River impressed you! Also, more than delighted that you enjoyed the overall stay as well as dining at our award winning Chinese restaurant Summer Palace. We all look forward... More 

Izmir, Turkey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014

great location especially one WHO come for the exhibition immaculate breakfast the best I have ever had all around World not only china very helpful staff ..the rooms were spacious and comportable it was a great stay I wouldnt consider even looking for a different hotel in Guangzhou for me guangzhou means shangri-la

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Cristyz14, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments! My colleagues and I are truly motivated from you comment, and are thrilled to know that you had a pleasant experience here with our overall facilities and services. We all look forward to welcoming you back soon. Warm regards, Philip Dewar More 

Hong Kong, China
1 review
5 of 5 stars Reviewed November 29, 2014

I was a big surprise when I stayed at Shangri-La hotel Guangzhou during my birthday on Nov 27th. In the morning, a rose flower & greeting card were presented by room attendant. At night, a birthday cake was delivered to my room, representatives from hotel celebrated my birthday & took pictures together! I appreciated very much for this special arrangment... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Clement C, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments! It's our pleasure to extend our best wishes to you on your birthday and we are glad to know that you enjoyed the special arrangement. I'll pass your kind words to our guest relation team. Much appreciated for your compliments again, and we all look... More 

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Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
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Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Hotel Style:
#3 Family Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#4 Spa Hotel in Guangzhou
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#125 Best Value Hotel in Guangzhou

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