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All 2,796 Guangzhou hotels

Shangri-La Hotel Guangzhou

5.0 of 5 Hotel   |   No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
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Ranked #4 of 2,796 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Lynne A Manchester, United Kingdom
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1,299 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • Chinese (Simplified) first
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English first
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed one night in June and again one night in September 2014. Great hotel, staff excellent, very clean as you would expect. I arrived late so just went to the buffet dinner- big mistake unless you're Asian. Totally overpriced for food I ate, if I stay again will order room service or try one of the other restaurants.

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London
Contributor
12 reviews 12 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have stayed in this hotel on a number of occasions for business use. Every time I have visited, the staff have been excellent, well presented and attentive. The rooms have always been clean and the presentation of the hotel overall makes me want to return. The last visit was in September 2014. I was given a room with a river... More

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Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

well no complaint a all about this property, food hotel, good room and the room has river view which was fabulous. just the location which was far from the city center, but close to the canton fair expo, so it will be great to stay here if you want to visit the canton fair, but for family or leisure traveller,... More

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Hong Kong
1 review
1 of 5 stars Reviewed August 16, 2014

Not a good hotel, rooms clean enough, Food generally very overpriced for mediocre quality. Lousy coffee everywhere in the hotel. Hotel clean enough but very sterile and boring, staff good, management need more training. Lousy location, nothing at all for miles around, other than the exhibition centre

Review collected in partnership with shangri-la.com

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Neville R, I am most concerned to read your comments. So that I can understand and ensure we take the appropriate action, I would be much obliged if you could contact me directly at slpg@shangri-la.com. Rest assured your feedback has my personal attention. Philip Dewar More

Brooklyn, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2014

We stayed in the hotel during Canton Fair. Location is very good for them who attend the expo. Walk distance. Hotel is very clean. Even it was full the personnel handled all well.Food in japanese and chinese fusion restaurants was tasty but expensive.

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Natig_Akbarov, Thank you for staying with us and for your feedback. We are thrilled to hear about your experience during the Canton Fair. We all look forward to welcoming you back in the near future. Philip Dewar More

Weston, Florida
Top Contributor
69 reviews 69 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 9, 2014

This is a luxurious hotel that is very comfortable and lavish. We stayed in this hotel for a few days with 3 of my daughters, we had a splendid time. This is the kind of hotel that you want to spend the whole day in. Their restaurants and food are extremely good, we loved breakfast with so much variety. Hospitality... More

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Francisco A, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Glad to hear you enjoyed our services and facilities, particularly the restaurants and food. Your satisfaction is our motivation. Thank you again for your compliments, and we all look forward to welcoming you back soon. Philip Dewar More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2014

Arrived tired and irritable after a long trip to Guangzhou. I was impressed when I finally arrived at the Hotel. Terrific room and views. However view not always available due to smog. The Shangri La is a fantastic hotel that prodided the right blend of luxury and escapism required after long days spent at the nearby exhibition centre. The hotel... More

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Josh008, Thank you for staying with us and for your feedback. We are thrilled to hear that you enjoyed the facilities and view. Kindly note that our complimentary shuttle bus (with wi-fi) can take you to and from the city’s key locations including the East Railway Station... hope that you may make use of it next time. Looking forward... More

Baghdad, Iraq
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 20, 2014

i stayed few days before we changed to other hotel , it was very nice experience specially this hotel is very near to Canton Fair , which is very busy during the fair ,that's why we checked in before the fair started .. anyway friendly staff .. clean rooms .i would recommend it but its little far from the center... More

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SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Atheer088, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments! Delighted to hear you had a pleasant stay with us during Canton Fair period. Kindly note that our complimentary shuttle bus (with wi-fi) can take you to and from the city’s key locations including the East Railway Station. Hope that you may take adavantage of it... More

Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 12, 2014

i just came back 14 days ago and stayed in this hotel for 4 days, location is far from city center but close to Canton fair, I enjoyed the restaurants and their delicious international cuisine, would like to emphasis that hospitality is over than expectation, i just disappointing when i found some my cloths (suit and pants) have been ruptured... More

Was this review helpful? Yes 3
SLPGPR, Communications Team at Shangri-La Hotel Guangzhou, responded to this review

Dear Roozbeh H, Thank you for sharing your review of our property, Shangri-La Hotel, Guangzhou. We too are disappointed with your imperfect experience with us and are concerned about the laundry service issue you have raised. Would you please provide us with more details via email at communications.slpg@shangri-la.com so we may investigate internally and take necessary actions to improve services... More

Pinerolo, Italy
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 1, 2014

A quite and peaceful place to stay, very good if you need to visit the exhibition center. The restaurants available are not every days opened, I was suprise to find one of them "il Forno" closed during the w-end...very strange!!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLPGPR, Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Gulusun, Thank you for sharing your recent stay at Shangri-La Hotel, Guangzhou! We are delighted to learn of your satisfaction with our facilities and services. Kindly be noted that the Italian restaurant "il Forno" is closed on every Sunday, though I hope you can try our Summer Palace or Nadaman restaurant for a taste of Asian cuisine upon your... More

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Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
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Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou

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