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All 2,563 Guangzhou hotels

Shangri-La Hotel Guangzhou

5.0 of 5 Hotel   |   No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
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93%
Ranked #4 of 2,563 hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Atheer088 Baghdad, Iraq
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1,283 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Baghdad, Iraq
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

i stayed few days before we changed to other hotel , it was very nice experience specially this hotel is very near to Canton Fair , which is very busy during the fair ,that's why we checked in before the fair started .. anyway friendly staff .. clean rooms .i would recommend it but its little far from the center... More

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Dubai, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

i just came back 14 days ago and stayed in this hotel for 4 days, location is far from city center but close to Canton fair, I enjoyed the restaurants and their delicious international cuisine, would like to emphasis that hospitality is over than expectation, i just disappointing when i found some my cloths (suit and pants) have been ruptured... More

Was this review helpful? Yes 3
SLPGPR, Communications Team at Shangri-La Hotel Guangzhou, responded to this review

Dear Roozbeh H, Thank you for sharing your review of our property, Shangri-La Hotel, Guangzhou. We too are disappointed with your imperfect experience with us and are concerned about the laundry service issue you have raised. Would you please provide us with more details via email at communications.slpg@shangri-la.com so we may investigate internally and take necessary actions to improve services... More

Pinerolo, Italy
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

A quite and peaceful place to stay, very good if you need to visit the exhibition center. The restaurants available are not every days opened, I was suprise to find one of them "il Forno" closed during the w-end...very strange!!

Review collected in partnership with shangri-la.com

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SLPGPR, Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Gulusun, Thank you for sharing your recent stay at Shangri-La Hotel, Guangzhou! We are delighted to learn of your satisfaction with our facilities and services. Kindly be noted that the Italian restaurant "il Forno" is closed on every Sunday, though I hope you can try our Summer Palace or Nadaman restaurant for a taste of Asian cuisine upon your... More

Hong Kong, China
Top Contributor
67 reviews 67 reviews
47 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Unlike many hotels in China the aircon really works well in common areas and rooms. Place is spotless, luxuriously appointed and the staff is amazingly helpful and courteous. Bit out of downtown, but well worth the effort.

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SLPGPR, Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Mark R, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Delighted to hear you enjoyed our overall facilities and services. Thank you again for your compliments, we all look forward to welcoming you back soon. Riche Ko Hotel Manager More

Ottawa, Canada
Top Contributor
69 reviews 69 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This property is an opulent one. The main dining room buffets offer a mind boggling array at breakfast and dinner hours, and yes, unbelievably, all of the selections are presented to perfection. The expansive main lobby is a marvel, and one may enjoy live musicians performing here in the lounge in the evenings. The rooms are kept tidy and welcoming... More

Was this review helpful? Yes 1
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear bon_vivian_le_wah, Thank you for staying with us and for your feedback. We are thrilled to hear about your experience and we all look forward to welcoming you back in the near future.  Philip Dewar More

Lyon, France
1 review
5 of 5 stars Reviewed 4 weeks ago

Large and nice room. Thoughtful staff. Wonderful breakfast. Good japanese restaurant. The hotel is a bit far from the tourist areas but close to the Canton Fair. I had booked a transfer from the airport, a hostess awaited me in the gateway just off the plane.

Review collected in partnership with shangri-la.com

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Marc B, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Glad to hear you enjoyed our services and facilities, particularly the Japanese restaurant Nadaman. Your satisfaction is our motivation. Thank you again for your compliments, and we all look forward to welcoming you back soon. Philip Dewar More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 weeks ago

I had a great night's sleep as I always find the bedding and linen inviting and confortable. The shower was great and when combined with the relaxing shower gel, I really cannot think of anything wanting. One minor hiccup was the check-out process. There was quite a jam in the morning and so the management may want to improve on... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear drchariestsang, Thanks for staying with us recently.  Glad to hear that you had a delightful stay. We also highly appreciate the feedback and are immediately looking at our check out process. Looking forward to welcoming you back soon! Philip Dewar More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at the GZ Shangri-La Hotel several times over the past 5 years for the Canton Fair and the GZ Lighting Show. This hotel continues to be my favorite hotel in in all of China. The hotel is walking distance to the Messe Fairgrounds, very convenient for the fair - however it is to be considered on an... More

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear CoryEchito, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! We are delighted to hear your feedback about our service quality. Kindly note that our complimentary shuttle bus (with wi-fi) can take you to and from the city’s key locations including the East Railway Station... hope that you may make... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel has everything fit for kings and queens. The best service and the best people working at this hotel. Make sure you see Filicia for anything that you need. Her nickname is customer service. Gym and breakfast are the best in the city by far

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear arash m, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Glad to hear that you enjoyed our overall services and facilities, it is my pleasure to pass on your kind words to our colleague Felicia, who will be happy to know that her good service has been recognized. Thank... More

Shanghai, China
Top Contributor
70 reviews 70 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 13, 2014

If you come to Guangzhou to participate or visit an Exhibition at the new exhibition center, your fist choice must be the Shangri-La Hotel there. It is very close to the New Guangzhou International Exhibition Center - just walking distance!! - and it is an outstanding Five Star Hotel! The only disadvantage: for downtown nightlife near the old Garden Hotel,... More

Was this review helpful? Yes
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Ralf M, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! We are thrilled to hear you enjoyed your stay. Hope that you may make use of our shuttle bus (with wi-fi!) going around town on your next visit, or enjoy the "Party Pier" bar area nearby the hotel. Thank... More

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Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
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Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Guangzhou #4 Family Hotel in Guangzhou #4 Luxury Hotel in Guangzhou #4 Spa Hotel in Guangzhou #9 Romantic Hotel in Guangzhou #113 Best Value Hotel in Guangzhou
Hotel Class
Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 
Number of rooms
704

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