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All 2,386 Guangzhou hotels

Shangri-La Hotel Guangzhou

5.0 of 5 Hotel   |   No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
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93%
Ranked #6 of 2,386 hotels in Guangzhou
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Barry L Sydney, Australia
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1,245 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sydney, Australia
Top Contributor
74 reviews 74 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Whilst I only stayed for one night on business it is clear that this is a well managed 5 star hotel. Staff were all ready and willing to help. Room is of a high quality with a comfortable bed (although I found the pillows to be overly soft, that is really a personal choice thing, I did get an alternative... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

After staying in most of the 5 star hotels throughout Guangzhou over the past few years, I would have to rate Shangri-la Hotel as one of the best. We travel to Guangzhou for business and spend most of our time working here, the Horizon Club is perfect and in my opinion the best club lounge in Guangzhou. The staff are... More

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Ottawa, Canada
Top Contributor
78 reviews 78 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second long stay at this hotel and I have to say that this hotel is the best in Guangzhou. During my 10 days in the city I went to have dinner or tea at other hotels in the area such as Mandarin Oriental, Four Seasons, Ritz Carlton, Westin, Langham Place... and no one could offer what I... More

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear mancho Thank you for returning to the Shangri-La Hotel, Guangzhou! I am thrilled to learn that our people have created another memorable stay for you. Your compliments are very motivating, knowing that we have provided our Asian hospitality from the heart. Thank you, and my colleagues and I shall be looking forward to your next visit in the near... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean and comfortable for business stay. convenience for going to the Pazhou exhibition hall. Very safe and nice view of the Zhujiang river. Near to Guangzhou south high speed rail station about twenty minutes drive by taxi. wlking distance to the metro station.

Review collected in partnership with shangri-la.com

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear amosaris91, Thank you for sharing your compliments on your recent business stay at the Shangri-La Hotel, Guangzhou. It is our pleasure to make sure your stay was comfortable and delightful as well. If you have enjoyed the tranquility of the Pearl River, I would like to recommend you taking a walk in our 5,800 sqm garden for your next... More

tasmania
Top Contributor
58 reviews 58 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, world class. Great position if you are going the Canton trade fairs. Top class is top dollar which is to be expected in a 5star hotel in China. Rooms are great,we upgraded to one overlooking the river at a very minimal price. Breakfast has anything your heart desires. Staff have all been great. We are english speaking and... More

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear ssshelley, Thank you for sharing your recent experience at the Shangri-La Hotel, Guangzhou. I am glad to hear that you have had a delightful stay with us. Summer is approaching and our outdoor swimming pool will be opened on April 12 until the end of November from 7am to 9pm! We shall await your return to enjoy all that... More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I only had the pleasure to stay one night at the Shangri-La hotel, and what a hotel; like a breath of fresh air in comparison to the one I had stayed at in Qingdao for the previous 3 weeks. The room was excellent and very clean and the breakfast choice excellent but what made the whole experience special was the... More

Review collected in partnership with Shangri La Hotels

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Richard I I, Thank you for choosing the Shangri-La Hotel, Guangzhou for your recent business stay. We are all delighted to know that you have had a great experience with our services and facilities. I will personally pass on your compliments to my colleague, Philipp and I am sure this is motivating for us all to continue our Asian... More

Haarlem, The Netherlands
Top Contributor
145 reviews 145 reviews
55 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed this hotel a lot. It has such a nice feel to it. The music and smell in the lobby are very nice and make a relaxing mood. The staff helped me with questions about the city in a efficient manner. The rooms are not as impressive, as the furniture seems a bit old. But nothing to complain about.... More

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear AnnaNLCH, Thank you for sharing your comments of your recent business travel at the Shangri-La Hotel, Guangzhou. I am glad to see that our hotel environment has provided a sanctuary in the city for you. We would like to share with you that, there is a free hotel shuttle bus service available bringing you to other areas of the... More

Shenzhen, China
2 reviews
1 of 5 stars Reviewed 5 weeks ago

If you have the chance don't check in at night time and be sure that they guarantee all the right service that you deserve for this type of hotel and all the right information. Il forno very good food

Review collected in partnership with shangri-la.com

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear vralmi, I am most concerned to read your comments. So that I can understand and ensure we take the appropriate action, I would be much obliged if you could contact me directly at slpg@shangri-la.com. Rest assured your feedback has my personal attention. Philip Dewar More

Sydney, Australia
1 review
5 of 5 stars Reviewed March 7, 2014

Cant even begin to say enough about this hotel. From the moment we pulled up to the gate it was 5 star quality and service. For business or pleasure I certainly cannot suggest this hotel strongly enough and It is very conveniently located next to the Exhibition Center (5 minute walk). From the airport its about a 45 minute cab... More

Review collected in partnership with shangri-la.com

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear James R, Thank you for sharing your recent stay at Shangri-La Hotel, Guangzhou! I am glad we were able to deliver an excellent experience during your stay. As the only urban resort in the hustling city, we provide an ideal place of warm comfort for both business and leisure travelers. During your next stay, I would recommend you also... More

Bangkok, Thailand
Contributor
14 reviews 14 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 4, 2014

Stayed at The Shangri-La for one night after having been dissapointed at The Westin close by. What a major difference! Its like comparing a one star hotel to a five star hotel. The service is impeccable and faultless. The rooms are nice, plush and very well maintained. The beds are very comfortable with very nice duvet. Air conditioning is stable... More

Was this review helpful? Yes 1
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear lxhipster, Thank you for choosing Shangri-La Hotel, Guangzhou for your recent business stay. We are glad that our services and facilities were to your liking. We look forward to welcoming you back to our unique "urban resort" for business, conference or leisure in the near future. Philip Dewar More

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Additional Information about Shangri-La Hotel Guangzhou

Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Guangzhou
#6 Business Hotel in Guangzhou
#6 Family Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#113 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Official Description (provided by the hotel):
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 
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