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All 2,781 Guangzhou hotels

Shangri-La Hotel Guangzhou

5.0 of 5 Hotel   |   No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
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Ranked #4 of 2,781 hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Natig_Akbarov Brooklyn, New York
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1,293 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Hong Kong
1 review
1 of 5 stars Reviewed 2 weeks ago

Not a good hotel, rooms clean enough, Food generally very overpriced for mediocre quality. Lousy coffee everywhere in the hotel. Hotel clean enough but very sterile and boring, staff good, management need more training. Lousy location, nothing at all for miles around, other than the exhibition centre

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Neville R, I am most concerned to read your comments. So that I can understand and ensure we take the appropriate action, I would be much obliged if you could contact me directly at slpg@shangri-la.com. Rest assured your feedback has my personal attention. Philip Dewar More

Brooklyn, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel during Canton Fair. Location is very good for them who attend the expo. Walk distance. Hotel is very clean. Even it was full the personnel handled all well.Food in japanese and chinese fusion restaurants was tasty but expensive.

Was this review helpful? Yes
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Natig_Akbarov, Thank you for staying with us and for your feedback. We are thrilled to hear about your experience during the Canton Fair. We all look forward to welcoming you back in the near future. Philip Dewar More

Weston, Florida
Top Contributor
66 reviews 66 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a luxurious hotel that is very comfortable and lavish. We stayed in this hotel for a few days with 3 of my daughters, we had a splendid time. This is the kind of hotel that you want to spend the whole day in. Their restaurants and food are extremely good, we loved breakfast with so much variety. Hospitality... More

Was this review helpful? Yes
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Francisco A, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Glad to hear you enjoyed our services and facilities, particularly the restaurants and food. Your satisfaction is our motivation. Thank you again for your compliments, and we all look forward to welcoming you back soon. Philip Dewar More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived tired and irritable after a long trip to Guangzhou. I was impressed when I finally arrived at the Hotel. Terrific room and views. However view not always available due to smog. The Shangri La is a fantastic hotel that prodided the right blend of luxury and escapism required after long days spent at the nearby exhibition centre. The hotel... More

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SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Josh008, Thank you for staying with us and for your feedback. We are thrilled to hear that you enjoyed the facilities and view. Kindly note that our complimentary shuttle bus (with wi-fi) can take you to and from the city’s key locations including the East Railway Station... hope that you may make use of it next time. Looking forward... More

Baghdad, Iraq
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 20, 2014

i stayed few days before we changed to other hotel , it was very nice experience specially this hotel is very near to Canton Fair , which is very busy during the fair ,that's why we checked in before the fair started .. anyway friendly staff .. clean rooms .i would recommend it but its little far from the center... More

Was this review helpful? Yes
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Atheer088, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments! Delighted to hear you had a pleasant stay with us during Canton Fair period. Kindly note that our complimentary shuttle bus (with wi-fi) can take you to and from the city’s key locations including the East Railway Station. Hope that you may take adavantage of it... More

Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 12, 2014

i just came back 14 days ago and stayed in this hotel for 4 days, location is far from city center but close to Canton fair, I enjoyed the restaurants and their delicious international cuisine, would like to emphasis that hospitality is over than expectation, i just disappointing when i found some my cloths (suit and pants) have been ruptured... More

Was this review helpful? Yes 3
SLPGPR, Communications Team at Shangri-La Hotel Guangzhou, responded to this review

Dear Roozbeh H, Thank you for sharing your review of our property, Shangri-La Hotel, Guangzhou. We too are disappointed with your imperfect experience with us and are concerned about the laundry service issue you have raised. Would you please provide us with more details via email at communications.slpg@shangri-la.com so we may investigate internally and take necessary actions to improve services... More

Pinerolo, Italy
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 1, 2014

A quite and peaceful place to stay, very good if you need to visit the exhibition center. The restaurants available are not every days opened, I was suprise to find one of them "il Forno" closed during the w-end...very strange!!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLPGPR, Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Gulusun, Thank you for sharing your recent stay at Shangri-La Hotel, Guangzhou! We are delighted to learn of your satisfaction with our facilities and services. Kindly be noted that the Italian restaurant "il Forno" is closed on every Sunday, though I hope you can try our Summer Palace or Nadaman restaurant for a taste of Asian cuisine upon your... More

Hong Kong, China
Top Contributor
80 reviews 80 reviews
56 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 30, 2014

Unlike many hotels in China the aircon really works well in common areas and rooms. Place is spotless, luxuriously appointed and the staff is amazingly helpful and courteous. Bit out of downtown, but well worth the effort.

Was this review helpful? Yes
SLPGPR, Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Mark R, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Delighted to hear you enjoyed our overall facilities and services. Thank you again for your compliments, we all look forward to welcoming you back soon. Riche Ko Hotel Manager More

Ottawa, Canada
Top Contributor
83 reviews 83 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 23, 2014

This property is an opulent one. The main dining room buffets offer a mind boggling array at breakfast and dinner hours, and yes, unbelievably, all of the selections are presented to perfection. The expansive main lobby is a marvel, and one may enjoy live musicians performing here in the lounge in the evenings. The rooms are kept tidy and welcoming... More

Was this review helpful? Yes 1
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear bon_vivian_le_wah, Thank you for staying with us and for your feedback. We are thrilled to hear about your experience and we all look forward to welcoming you back in the near future.  Philip Dewar More

Lyon, France
1 review
5 of 5 stars Reviewed June 23, 2014

Large and nice room. Thoughtful staff. Wonderful breakfast. Good japanese restaurant. The hotel is a bit far from the tourist areas but close to the Canton Fair. I had booked a transfer from the airport, a hostess awaited me in the gateway just off the plane.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Marc B, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Glad to hear you enjoyed our services and facilities, particularly the Japanese restaurant Nadaman. Your satisfaction is our motivation. Thank you again for your compliments, and we all look forward to welcoming you back soon. Philip Dewar More

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Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
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Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Spa Hotel in Guangzhou #4 Casino Hotel in Guangzhou #4 Family Hotel in Guangzhou #4 Romantic Hotel in Guangzhou #4 Business Hotel in Guangzhou #4 Luxury Hotel in Guangzhou #116 Best Value Hotel in Guangzhou
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Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 
Number of rooms
704

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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