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All 2,780 Guangzhou hotels

Phoenix City Hotel Guangzhou

4.5 of 5 Hotel   |   Guangyuan East Road, Xintang Section, Guangzhou 511340, China
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Ranked #51 of 2,780 hotels in Guangzhou
A recent review
5 of 5 stars Reviewed May 27, 2014
wanxinC Kuala Lumpur, Malaysia
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339 people have reviewed this hotel

Traveler rating
    116
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

This appear to be a very nice hotel and known to be rated as "5 Star" hotel, but the service is terrible. I feel that they do not even deserve any star rating at all. I had recently stayed there for 2 nights and the experience was very bad. The air condition was not cool and request to change a... More

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Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

Welcomed by amazing paintings/murals all over the roof and wall of the lobby, gave me the impression of Vegas Venetian hotel. Hotel room is spacious and comfortable, well deserved a 5 star rating. Breakfast has lots of varieties, but there wasn't enough tables around I have to share table with strangers. Overall it was a good stay!

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Guatemala City, Guatemala
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 4, 2014

no one speaks english, I was approached by a hooker while I was in the hotel. It is one hour away from Guangzhou downtown and from the airport. The only nice thing is the first impression you get in the lobby. After that everything is a nightmare...

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Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 29, 2014

The hotel and grounds are beautiful. The hotel lobby is amazing however the shops and only bar are situated in unusual positions in the main lobby. The rooms are very nice. However, the staff really have no idea what they are supposed to do resulting in very poor service all round. Their systems are extremely deficient as it seems every... More

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Ucluelet, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 27, 2014

This was the strangest place I have ever been. How it can get a four star rating is beyond comprehension. It is over an hour from the airport and yet it has been referred to as an airport hotel. Rooms are large but well worn and stained. Beds are like cement with threadbare sheets. One staff member, a fellow from... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 19, 2013

Stayed three nights on the way from Beijing to Hong Kong. Fine Hotel with very spacious rooms. Booked by a friend and stayed with the family in two rooms on the ground floor, Upstairs rooms are better as its less noisy and of the good view, as I have stayed there before. Bathroom in one room had a cracked sink... More

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 5, 2013

it is probably one of the best in the industrial area. I will recommend this hotel as it has most of the facilities, and more importantly, enough F&B outlets to go to. hotel quality is slightly above average, typical Chinese management.

Was this review helpful? Yes 1
Donetsk, Ukraine
1 review
5 of 5 stars Reviewed December 5, 2013

I do recomend to everyone. Big territory, which is full of trees and other interesting exotic plants, own lake inside of the territory (not a pool!), a pool is there as well (very big, btw). If your balcony is situated on the side where you can see the lake - so you are twice lucky as you can enjoy mountains... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 27, 2013

We stayed at this hotel during my visit to the Canton Fair, October 2013. There were a number of things we were disappointed in, starting with room service after a huge day at the fair we were quite tired and just needed dinner and bed, we ordered room service so we didn't have to wait in the restaurant, when we... More

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Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 28, 2013

The hotel's website claims that it is "a Platina 5-star hotel, and is one of the most luxurious hotel in Guangzhou and might be one of the most beautiful in China". I beg to differ. I can't say that I am impressed with our room in Block A or the conference rooms one floor below the lobby. As soon as... More

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Additional Information about Phoenix City Hotel Guangzhou

Address: Guangyuan East Road, Xintang Section, Guangzhou 511340, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Phoenix City Hotel Guangzhou 4.5*
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Also Known As:
Phoenix City Guangzhou
Hotel Phoenix City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#23 Spa Hotel in Guangzhou #41 Luxury Hotel in Guangzhou #59 Best Value Hotel in Guangzhou
Hotel Class
Number of rooms
573

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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