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All 2,814 Guangzhou hotels

Phoenix City Hotel Guangzhou

4.5 of 5 Hotel   |   Guangyuan East Road, Xintang Section, Guangzhou 511340, China
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Phoenix City Hotel Guangzhou
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Ranked #75 of 2,814 Hotels in Guangzhou
A recent review
5 of 5 stars Reviewed May 27, 2014
wanxinC Kuala Lumpur, Malaysia
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341 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Central District, null, Hong Kong
Top Contributor
55 reviews 55 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Location is not so bad considering a 20 million city as of Guangzhou, 40 minutes to Canton Fair and downtown. The way up to the Hotel is gorgeous so as the entrance, reception and ground floor. Nightmares comes when you head to your room and you have to head back to reception because your room looks messy and ain't ready.... More

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Aviemore, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My first trip to Guangzhou and after some searching on the Internet I decided to book the phoenix City hotel.....big mistake, 1st problem was the room was not ready, 2nd the rooms are old dirty and smell of dampness 3rd the food and service is terrible. There are many other hotels in GZ, trying any of them would be better.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 28, 2014

This appear to be a very nice hotel and known to be rated as "5 Star" hotel, but the service is terrible. I feel that they do not even deserve any star rating at all. I had recently stayed there for 2 nights and the experience was very bad. The air condition was not cool and request to change a... More

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Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

Welcomed by amazing paintings/murals all over the roof and wall of the lobby, gave me the impression of Vegas Venetian hotel. Hotel room is spacious and comfortable, well deserved a 5 star rating. Breakfast has lots of varieties, but there wasn't enough tables around I have to share table with strangers. Overall it was a good stay!

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Guatemala City, Guatemala
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 4, 2014

no one speaks english, I was approached by a hooker while I was in the hotel. It is one hour away from Guangzhou downtown and from the airport. The only nice thing is the first impression you get in the lobby. After that everything is a nightmare...

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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 29, 2014

The hotel and grounds are beautiful. The hotel lobby is amazing however the shops and only bar are situated in unusual positions in the main lobby. The rooms are very nice. However, the staff really have no idea what they are supposed to do resulting in very poor service all round. Their systems are extremely deficient as it seems every... More

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Ucluelet, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 27, 2014

This was the strangest place I have ever been. How it can get a four star rating is beyond comprehension. It is over an hour from the airport and yet it has been referred to as an airport hotel. Rooms are large but well worn and stained. Beds are like cement with threadbare sheets. One staff member, a fellow from... More

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Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 19, 2013

Stayed three nights on the way from Beijing to Hong Kong. Fine Hotel with very spacious rooms. Booked by a friend and stayed with the family in two rooms on the ground floor, Upstairs rooms are better as its less noisy and of the good view, as I have stayed there before. Bathroom in one room had a cracked sink... More

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 5, 2013

it is probably one of the best in the industrial area. I will recommend this hotel as it has most of the facilities, and more importantly, enough F&B outlets to go to. hotel quality is slightly above average, typical Chinese management.

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Donetsk, Ukraine
1 review
5 of 5 stars Reviewed December 5, 2013

I do recomend to everyone. Big territory, which is full of trees and other interesting exotic plants, own lake inside of the territory (not a pool!), a pool is there as well (very big, btw). If your balcony is situated on the side where you can see the lake - so you are twice lucky as you can enjoy mountains... More

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Additional Information about Phoenix City Hotel Guangzhou

Address: Guangyuan East Road, Xintang Section, Guangzhou 511340, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Phoenix City Hotel Guangzhou 4.5*
Number of rooms: 573
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Also Known As:
Phoenix City Guangzhou
Hotel Phoenix City

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