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The Garden Hotel Guangzhou

4.5 of 5
Hotel website
No. 368 Huanshi Dong Road, Guangzhou 510064, China
Special Rate
¥688 (RMB)
The Garden Hotel Guangzhou
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Ranked #20 of 2,830 Hotels in Guangzhou
A recent review
5 of 5 stars reviewed 3 weeks ago
eleblue Berlin, Germany
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Garden Hotel Guangzhou
See the most recent reviews
Berlin, Germany
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice stay after some stressful days of traveling! We could check in already at 10 am. The beds are super comfy. The room is very clean. The location is superb. The breakfast was really good (but if it's not included in the room charge, it would be too expensive). Found it strange however that at 8 am on a... More 

Was this review helpful? Yes
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear eleblue, Thank you for your appreciative review in regards to your recent visit to Guangzhou and the Garden Hotel. I'm glad to hear that we managed to meet your expectations in various aspects of your stay; from early check-in to clean rooms as well as comfortable beds. I am sorry to read about your unpleasant experience during breakfast though... More 

Washington State
Top Contributor
84 reviews 84 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recently spent 6 nights at The Garden Hotel in Guangzhou as part of an adoption. We have had friends stay at this hotel in years past and say that they enjoyed it very much. My story is much different. The hotel was recommended by our adoption agency. Many agencies have their families stay at The Garden due to its... More 

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thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Mr_RN, First of all, I would like to extend a sincere apology for the incidents that happened during your recent stay with us. Secondly, I would like to say thank you for taking your time in reviewing your family’s stay with us. All your comments in regards to software (Service) and hardware will certainly help us to improve and... More 

Senior Contributor
32 reviews 32 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just arrived and hoping breakfast selection has improved ....Room is comfortable and hotel is well kept and very clean Let's see what breakfast brings Here's hoping it has improved otherwise so far All is good

Was this review helpful? Yes
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Aidan B, first of all, welcome back to the Garden Hotel. It's certainly great to have a loyal guest like yourself, posting his first impressions immediately after arrival to the hotel. I certainly hope that your stay has been a successful one and our breakfast offerings met your expectations and offered you the selection you need for a great... More 

Shanghai, China
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was a bit disapointed by the overall quality of the hotel. It surely was a great place 10 years ago, but not anymore. The location is great and you have a lot of restaurants and bars choices nearby but the rooms and service could need some improvements.

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thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Hamid M, Thank you for your short but objective review in regards to your recent stay with us. In regards to our room product, we will be launching a major renovation in May to upgrade our offerings and ensure our guests enjoy their stay with us. The first phase of renovation had been finished last year and our new... More 

China
Top Contributor
77 reviews 77 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are craving a nice, warm night out, head to Lotus Pond at lobby level of Garden Hotel. The hotel itself has a magnificently opulent lobby which might it might not appeal to you. However The bar is nice and modern with a view of a huge waterfall behind a huge statue and a live band. The Night we... More 

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thegardenhotel, Public Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear WWTraveller26, I would like to thank you for taking your time in reviewing your recent stay experience. I'm glad to read that that the experience you've had in our Lotus Pond met your expectations. The setting of the bar as well as its backdrop are unique and nowhere else to be found here in Guangzhou. Next time if your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I visited Guangzhou for the first time and I must say I enjoyed the Garden hotel, the mural at the lobby is nothing short of beauty, it will definitely catch you eye once you walk in, the service and hospitality was great as well. I'd definitely recommend it to my friend. Keep up the good job

Was this review helpful? Yes
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Jonah K, Thank you very much for taking your time in reviewing your recent visit to the hotel. Our hand-crafted and gold-plated mural is the largest of its kind in quite a big area and it tells the story of the '12 Beauties of Jing Lin'. This is part of the story taken out of a famous novel called... More 

Hong Kong, China
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel in early April. Although the hotel is more than 20 years old, it still looks pretty nice both exteriorly and interiorly. It has a big and well decorated lobby. Rooms are reasonably spacious and clean. The bed is very comfortable. The design of the washroom is a bit strange though. The bathtub is located just next... More 

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thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear agavenue, thank you very much for your positive and thorough review of your recent stay with us. I'm glad to read about your experiences with our facilities and in-room amenities. In regards to the room which you have occupied, those would be our new Premier Rooms with twin-bed setup. While we have those kind of rooms available for sharing... More 

Senior Contributor
39 reviews 39 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 28, 2015

This was my 3rd stay in 4 month. And it's just getting better. I was picked up at the GuangZhou airport ( one of the worst airport ). It was very tidy and nice Mercedes, the driver immediately gave me wet towel and water which help me feel better after 12 hours flight. The check in was in the room... More 

Was this review helpful? Yes 1
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Idofei, Once again, thank you for sharing your experiences with us while staying at the hotel. I'm glad to hear that we are improving with every stay you are experiencing. While some minor details still require our attention, I'm glad to read that the overall experience met your expectations and requirements. On behalf of the team here, thank you... More 

kolkata
Contributor
11 reviews 11 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 28, 2015

I stayed there for 4 days. Very good Service.Spacious Room with nice view. Good breakfast. Open swimming pool. Well decorated garden with an artificial water fall. 24 hrs free Wifi Super fast lift. Helpful helpdesk, It is only 45 min from airport

Was this review helpful? Yes 2
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear arnab1974, I would like to thank you for taking your time in reviewing your recent stay with us. I'm glad to read that every aspect of your expectations have been met during your past visit. I'll gladly be sharing this with our Operations Teams as acknowledgement and recognition for their efforts. Please let us know once you are planning... More 

Dublin
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

I have stayed here on many visits to Guangzhou over the years and the standards in this hotel are consistently high. While it is a very busy hotel, the staff are excellent and friendly with great communication skills. Greta restaurant - the Cascade - with excellent breakfast buffet and a treasure of a british-themed bar behind the lobby bar and... More 

Was this review helpful? Yes 1
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear IrishTraveller00, Thank you for taking your time in reviewing your stays with us. I'm glad to read that over the past years, we managed to meet your expectations for every stay which you have had so far. Your comments will certainly be shared with our Operations Team as acknowledgement for their work over the past years. While remaining to... More 

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