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The Garden Hotel Guangzhou

4.5 of 5 Hotel   |   No. 368 Huanshi Dong Road, Guangzhou 510064, China
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Ranked #20 of 2,814 Hotels in Guangzhou
A recent review
5 of 5 stars Reviewed October 15, 2014
Alberto B Guayaquil, Ecuador
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2,007 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Garden Hotel Guangzhou
See the most recent reviews
Guayaquil, Ecuador
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 15, 2014

The hotel is very well situated near good restaurants, high end stores (Friedship Store) such as Ferragamo, Louis Viutton, Hermes, etc., and a metro station. Great service from staff, specially from Frances Fong, Director of Guest Services. The rooms are clean and comfortable. I would recommend improving the buffet at the cafeteria but and overall great hotel.

Was this review helpful? Yes 3
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

"Dear Alberto B, I’d like to thank you for taking your time to review your recent stay with us. Huang Shi Dong, HSD in short, is a well-organized district here in Guangzhou and we’ve been part of it for almost 30 years now. I’m happy to hear that Ms. Frances Fong has provided outstanding service and rest assured that she... More

Kolkata (Calcutta), India
Contributor
20 reviews 20 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 13, 2014

Very good hotel, good location, good staff, security very good, highly suggested for any kind of trip. Good to see the view from high rise floors..just awesome view of busy city road. will see the other part my next visit.

Was this review helpful? Yes 4
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Ankan999, Thank you so much for your short but informative review. I’m glad to hear that any aspect and expectation had been met during your recent stay with us. I will forward your feedback to our Operations Teams. Once you are planning your return visit, please do not hesitate to contact me personally for any assistance. Best regards, Jochen... More

Hong Kong
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 13, 2014

The hotel locates in the prime location on Huashi Road, where right next to the Jianshe Liu Ma Lu (plenty of restaurants and café along the road) and opposite to shopping (Friendship Store, Le Pearl Mall & World Trade), also metro station is within 1 minute walk. The convenience by its location make up the off side of the aging... More

Was this review helpful? Yes 3
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Jess_ca_ca, Thank you for taking your time in reviewing your stay with us. While the location within Huang Shi Dong, HSD in short, is convenient, we are currently upgrading several of our facilities within the hotel. Our Premier Rooms received a brand-new make-over and are now incorporating the local heritage as well as culture to ensure the Garden Hotel... More

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 4, 2014

First time I visited this hotel was in 2003. Formally the nr 1 hotel in Guangzhou, it has one of the most impressive entrance areas I have seen. Stunning! The rooms have partially been renovated however, generally the hotel requires a make up so that it can reach former glory. Rooms are spacious, clean and tastefully decorated. Staff is very... More

Was this review helpful? Yes
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Christian v, I appreciate you taking your time in reviewing your stay with us. In regards to your comments about a facelift, we are currently running a major upgrade project for our guest rooms which will be released within the next 10 days. Furthermore, our function spaces are going through renovation as well before the end of this year.... More

Launceston, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 1, 2014

This hotel should be 6 star in my opinion. Every one is happy to assist. there are many restaurants in the hotel also in the streets near by. Our room(suite) had a separate bed room from its lounge area and the bathroom was very big and clean with separate toilet. The breakfast each morning was fantastic. with its own chefs... More

Was this review helpful? Yes 5
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Ashley S, Thank you for taking your time to review your recent stay with us. I’m glad to read that every aspect of your stay has been looked after, based on your expectations. The rating of a 6-star hotel is certainly flattering. Your positive comments have been shared with our Operations Teams for recognition of those involved. We are... More

Birmingham, Alabama
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 29, 2014

This hotel is amazing. We stayed in a suite with our son, and it was perfect. The rooms were spacious with plenty of amenities, including a safe and shopping bags. It was clean and gave us an area to store refrigerated foods and to prepare bottles and snacks. The staff was courteous and more helpful than I can describe. They... More

Was this review helpful? Yes 6
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

"Dear JRR414, Thank you very much for your positive review in regards to your recent stay with us. I’m glad to read that every aspect of your stay was taken care of and our associates took great care of you and your family. In terms of offerings for families, we have an array of facilities and amenities available to enhance... More

Los Angeles, California, United States
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 27, 2014

We had a family reunion and went for Lunar New Year with about 25 family members from five nations. We were advised by a local cousin to try a local hotel rather than a U.S.-chain. Love this place!!! Dim sum is great. Rooms are nice!!! Staff is English-speaking!!!

Was this review helpful? Yes 8
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

"Dear Paula M, I highly appreciate your positive review in regards to your family’s reunion earlier this year. Family reunions are an important part of the annual cycle and if celebrated in the right place, can be memorable. I’m glad to hear that this year you’ve chosen the Garden Hotel for this special event for your entire family and I’m... More

London, United Kingdom
Top Contributor
65 reviews 65 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 26, 2014 via mobile

I have been coming here every year for the last 5 years and the hotel gets better every year. The gym is great, good pool, the restaurants are all very good and the rooms are excellent. I highly recommend this hotel.

Was this review helpful? Yes 8
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

"Dear Daniel M, Thank you so much for your short but powerful review. I’m glad to read that you’ve been enjoying your stay for quite some time already. As you are loyal guest, I’d like to make sure that your next stay will be an even more pleasant one. My contact email address is below, so please let me know... More

Contributor
16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 16, 2014

We spent 2 week in Guangzhou area and we used the Guangzhou hotel as base. The room at floor 20th should yet be renovated and the style is not modern. The presence of the fitted carpet everywhere, although it is clean, has a strong smell of dust. The cleaners do their best and the room was always tidy up more... More

Was this review helpful? Yes 5
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

" Dear Giorgio T, Thank you for taking your time in reviewing your recent stay with us. I’m sorry to read that your stay experience was not as satisfying as it should have been. In regards to your room, I’d like to apologize for the assignment. We are currently renovating 300 rooms which will be released by the middle of next... More

Sydney, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 13, 2014

The hotel is enormous and is Chinese managed, however none of that impacts on the quality of the stay. It has been around for a while and is a favourite for many overseas business people who visit Guangzhou for many of the trade shows during the year. Close to a metro station and centrally located in GZ. A good tip... More

Was this review helpful? Yes 12
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear peterm2911, I’d like to thank you for reviewing our hotel and its offerings for your recent stay with us. I’m glad to read that we were able to cater to your needs and requirements to ensure a successful stay with a great experience of hotel. While our new Premier Rooms are going to be launched within the next 3... More

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Additional Information about The Garden Hotel Guangzhou

Address: No. 368 Huanshi Dong Road, Guangzhou 510064, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Garden Hotel Guangzhou 4.5*
Number of rooms: 828
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Also Known As:
Garden Hotel Guangzhou

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