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The Garden Hotel Guangzhou

4.5 of 5
Hotel website
No. 368 Huanshi Dong Road, Guangzhou 510064, China
Special Rate
¥688 (RMB)
The Garden Hotel Guangzhou
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Ranked #15 of 2,832 Hotels in Guangzhou
A recent review
5 of 5 stars reviewed 4 weeks ago
WildPlum3 Eureka Springs, Arkansas
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2,065 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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There are newer reviews for The Garden Hotel Guangzhou
See the most recent reviews
Eureka Springs, Arkansas
Top Contributor
52 reviews 52 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we checked into our room at the Garden Hotel I was amazed at the amount of space... foyer, living/dining area, kitchenette area, desk, bedroom and huge, beautiful bathroom. Very romantic. It literally was the size of a small apartment, and a wonderful place to spend several days. Everything was new and extremely clean. The room services prices were very... More 

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thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear WildPlum3, thank you for taking the time in reviewing your recent stay with us. I'm glad to read that your accommodation met your expectations and your daughter wanted to move in. Certainly, upon return we will be able to accommodate her as well as the rest of your family. In regards to our pricing for in-room dining, I will... More 

Sharjah, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 9, 2015

Hi ... I have been twice in this hotel, but in canton fair period, that time was crowdy, and the staff busy and no services at all, as well as staff was not looking to take care of you ... There is 100s of customers. But now ... They were amazing, helpful, and every thing looked better. Room rate is... More 

Was this review helpful? Yes 2
thegardenhotel, Director of Event and Guest Experience at The Garden Hotel Guangzhou, responded to this review

Dear Abscuba, Thank you for review in regards to your stays with us. I appreciate your comments in regards to your different stay periods. During the Canton Fair, it is most certainly busier than other periods. I’m sorry to learn that you have not experienced the Services which you should have during that time. However, there are no excuses and... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2015

A good hotel .. Located in a very good place in the middle of Guangzhou The service is very good Room r almost perfect with a very innovated design ......................................................:...:::.....................

Was this review helpful? Yes 3
thegardenhotel, Director of Event and Guest Experience at The Garden Hotel Guangzhou, responded to this review

Dear Osmanoo, Thank you for taking your time in reviewing your recent stay with us. I’m glad to read that you’ve enjoyed every aspect of your stay along with a good location in Guangzhou. I will certainly share your comments with our Operations Teams. We hope to welcome you back soon to the Garden Hotel. Best regards Jochen Schuermann Director... More 

Senior Contributor
39 reviews 39 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 3, 2015

After few incidents in my previous stay I was contact by mr. Jochen from the hotel guest services. He convinced me to try again in my coming trip and this time I stayed 13 days in suite 1336. It's good room, clean, quite and equipped with all my needs. The location is the best in GuangZhou for what ever you... More 

Was this review helpful? Yes 4
thegardenhotel, Director of Guest and Event Experience at The Garden Hotel Guangzhou, responded to this review

Dear Idofei, Thank you yet for another constructive review. I appreciate that you take your time to evaluate your stays with us in order for us to improve and focus on what is important to you; and to other guests as well. Even though we unfortunately did not have a chance to personally meet during this stay, I’m happy to... More 

Portland, OR
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 1, 2015

We stayed here for 12 nights while we worked through an adoption process. The suites were large enough to accommodate all three of us comfortably. We appreciated the ample space since we adopted a teenage boy. It felt like a "home away from home." The hotel staff was very helpful when we needed assistance with language translation while communicating with... More 

Was this review helpful? Yes 4
thegardenhotel, Director of Guest and Event Experience at The Garden Hotel Guangzhou, responded to this review

Dear susan1994, I’d like to thank you for choosing the Garden Hotel as your ‘home away from home’. I’m glad that we were able to deliver the experience that you needed in order to finalize the adoption of your son. We understand how exhausting those days at the consulate can be while finalizing all necessary paperwork. Therefore, we are doing... More 

Zurich
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 1, 2015

I was here for a conference during 3 days. Everything was fantastic, hotel room, conference rooms and food. Not to mention the staff (e.g. Jochen at guest relations and Tim at reception and Franco the general manager), all so friendly and willing to assist. The pick up service at the train station worked well, too, and the porter was very... More 

Was this review helpful? Yes 3
thegardenhotel, Director of Guest and Event Experience at The Garden Hotel Guangzhou, responded to this review

Dear Itravelling, Thank you for your review and taking your time for writing such. I’m glad to read that your experience during this conference made a great impression on you. Your review will definitely be shared with our Operations Teams. I also would like to acknowledge the associates you have mentioned and would like to say thank you for this... More 

Mexico City, Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2015

Great location, in fron of line 5 taojin station, a lot of places to eat and shop. Staff is great, they all speak english, very usefull, free wifi everywhere, breakfast is great. A great place to stay.

Was this review helpful? Yes 2
thegardenhotel, Director of Guest and Event Experience at The Garden Hotel Guangzhou, responded to this review

Dear eduukim, Thank you for your short but powerful review of your recent stay. I appreciate that you took time out of your schedule to let us know how you’ve experienced our hotel. Any feedback, may it be positive or negative, is helpful for us in order to improve, maintain or update our Services. From your review, I can read... More 

Ho Chi Minh City, Vietnam
Contributor
18 reviews 18 reviews
3 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 30, 2015

Recently stayed at the property for a work conference and was impressed with the smooth and friendly delivery from both the local and expat team. Tasty healthy breakfast options, efficient airport transfer service. Will return next time in Guangzhou.

Was this review helpful? Yes 3
thegardenhotel, Director of Guest and Event Experience at The Garden Hotel Guangzhou, responded to this review

Dear SaigonKiwi, Thank you for brief but appreciative review. I’m glad to read that every aspect of your stay has met your personal requirements and we were able to leave this positive impression. Please do not hesitate to contact me once you are planning your return-visit to Guangzhou and the Garden Hotel. Best regards Jochen Schuermann Director of Guest and... More 

Glasgow, UK
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed January 30, 2015

Recently attended a conference at the Garden Hotel. The rooms are fabulous, and although the hotel is massive (over 800 bedrooms!), it truly didn't feel that way. Attention to detail by the staff was second to none and obviously feeds from the top down. Franco (GM) was always there and as mentioned by a previous reviewer, was seen helping out... More 

Was this review helpful? Yes 2
thegardenhotel, Director of Guest and Event Experience at The Garden Hotel Guangzhou, responded to this review

Dear Fijura, Thank you for your review and acknowledgement for our property. As you’ve pointed out, the hotel is fairly big in size but it doesn’t feel that way. Even for me personally, I sometimes feel the same way. While we are running the operation, we always strive to ensure that our guests enjoy staying with us with creating memorable... More 

Taipei, Taipei, Taiwan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

I was there for conference last week for three days. Great location (shopping malls and train station), excellent breakfast, room is big and clean, I really like the black little box in the bathroom for ladies' jewelry - really touched. We can see so many details to show the quality of service. The most amazing part is the hotel staffs... More 

Was this review helpful? Yes 2
thegardenhotel, Director of Guest and Event Experience at The Garden Hotel Guangzhou, responded to this review

Dear Amy8556, Thank you for your kind review and appreciation of our Service. Conferences can be stressful and demanding, especially when there’s guests from all over the world joining in. I’m glad to read that we’ve managed to leave you with a great impression of our property along with a great conference experience. I’ll assure you that your review will... More 

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