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All 2,820 Guangzhou hotels

The Garden Hotel Guangzhou

4.5 of 5 Hotel   |   No. 368 Huanshi Dong Road, Guangzhou 510064, China
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Ranked #19 of 2,820 Hotels in Guangzhou
A recent review
5 of 5 stars reviewed yesterday
JLM378 Tahiti
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2,015 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tahiti
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

beautiful hotel, great location, spacious and luxurious room, possibility to rent apartment with two bedrooms, the bar is friendly and welcoming, nice breakfast, I did not try the restaurants, I went out every evening in a restaurant French 10 minutes from the hotel, I would recommend this hotel, I stayed a week, I chose an apartment suite, it was perfect,... More 

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Senior Contributor
31 reviews 31 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stay one night in suite 1234. Unfortunately it's located just behind the elevators and that's mean non stop "swish" sounds. The room basically is ok, nothing fancy as you expect from the most famous hotel in GuangZhou. I had to wait 5 minutes out of the lobby for the concierge to take my luggage and after checkin waited more... More 

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thegardenhotel, Guest and Event Experience at The Garden Hotel Guangzhou, responded to this review

Dear Ideofei, Thank you for taking your time in reviewing your recent stay with us. I am sorry to hear that we have not met your expectations in regards to your in-room experience as well as our Concierge Services. I have spoken to our Operations Team in regards to issues that were raised in your review which are taken seriously... More 

Melbourne, Australia
Top Contributor
171 reviews 171 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

After staying at other Hotels in Guanzhou this was a great experience. The room was on the executive floor. It had a lounge, an office with an exercise bike and a large bathroom. The room was very modern and clean. The buffet at breakfast was extensive & there also was a beautiful outdoor eating area with a waterfall.

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thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Evelynne G, Thank you for taking your time in reviewing your recent stay with us. I’m glad to hear that you have enjoyed every aspect of your stay experience here in the hotel. With different room categories come different features which has been designed to enhance the guest’s stay experience. I’m glad to read that our breakfast met your... More 

Zhuhai, China
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here from 28th - 30th Nov 2014, Sorry but this five star hotel is not deserving of a high review, first check in was very slow, I stood waiting for 20 minutes before even anyone wanted to talk to me, it 9pm at night why so much of a problem, then the checkin girl (Sharon) lied to me... More 

Was this review helpful? Yes 3
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear ChrisZhuhai, First of all, I would like to extend my sincere apology for the negative experience you have had during your stay with us in November. Please rest assured that your review has been forward to our Operations Team for clarification and rectification on all the issues you have mentioned. While I am reading your review over and over... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good: Overall an excellent hotel in GZ, good location, friendly receptionists, bathroom has everything that you might need, very close to underground station. Only 10mins walk has an AEON mall and 3 mins walk has a 24hrs Starbucks. Bad: However, the Chinese restaurant on 2/F is just soso, little bit disappointed about their food.

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thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Polly N, Thank you for taking your time in reviewing your recent stay with us. I’m glad to read that you were satisfied with your arrival experience as well as our in-room amenities. Our location remains outstanding within this bustling city right here in Huang Shi Dong, HSD in short. The surroundings as well as the hotel itself over... More 

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel which maintains their high quality over the years. Very impressive huge lobby areas. Excellent room facilities and amenities. Some of the best restaurants of Guangzhou are located here. I particularly enjoyed the executive room and the efficient service in the executive lounge. Great breakfast choices.

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thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Khampi, I would like to thank you for your brief but informative review of your stay with us. I’m glad to read that every aspect and expectation of a successful hotel stay has been met by our team during your visit. Please rest assured that those positive comments will gladly be shared with our Operations Teams in order to... More 

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is Fabulous ,excellent location, excellent rooms food in short word to my opinion The Best Hotel in Guangzhou. The all management and stuff doing a remark less job. I want to thank Mr.Martin Albrecht for his warm welcoming hospitality and care for all my needs. Mr. Albrecht you are absolutely know what is the meaning of care and... More 

Was this review helpful? Yes 1
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Uri A, I’d like to thank you for taking your time in reviewing your stay with us. I am glad to hear that every aspect of your stay has met your expectations in regards to rooms, food and facilities. Certainly, we will extend our appreciation to Mr. Martin Albrecht as well for his generous hospitality in ensuring a remarkable... More 

Nijkerk, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Big international hotel in the hart of Guangzhou. The overall quality is good. Lot's of international guests from all over the world. Rooms are good but there is some difference between floors. I noticed during several stays that there is a continues renovation program going on. It keeps the quality at a high level. The bar in the lobby is... More 

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thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Kees O, Thank you for your brief but informative review. In regards to our room renovation process, we have concluded the upgrade of our new Premier Rooms in early October. 300 beautiful new rooms which tell you a story of Guangzhou and the heritage that is the Garden Hotel over the past 30 years. Our current upgrade program is... More 

Top Contributor
88 reviews 88 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 8, 2014

Impressing look big porch entrance,check in good and Room is comfortable, breakfast good variety , waterfall awesome. Staff very helpful n attentive. We been bar at lobby floor is very good to have beer and snacks there. Overall i wish to stay here always whenever i will be in guangzhou.

Was this review helpful? Yes 2
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Gauravronit, Thank you so much for your short but informative review. I’m glad to read that you really enjoyed your stay with us and you wish to stay here always. Your positive comments have been shared with our Operations Teams for more improvment of our service . Once you are planning your return visit, please do not hesitate to... More 

Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 7, 2014

Stayed at the hotel for two nights. Can't say much about check in process as someone checked me in already before I arrived. But Throughout my stay, I consistently saw a queue waiting to be served but it moved relatively fast. Room wise - bed was comfy, pillows were nice. However, if you were to travel with a friend who... More 

Was this review helpful? Yes 2
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Enjoystravelling, I would like to extend my appreciation in regards to your review and provided feedback. Your observations and comments will help us to improve and maintain in certain areas as pointed out in your review. While there might be a cue at the Front Desk, our Reception Team along with our Guest Services Team are ensuring that no... More 

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Additional Information about The Garden Hotel Guangzhou

Address: No. 368 Huanshi Dong Road, Guangzhou 510064, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Garden Hotel Guangzhou 4.5*
Number of rooms: 828
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Also Known As:
Garden Hotel Guangzhou
Hotel Style:
#4 Family Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#16 Romantic Hotel in Guangzhou
#18 Business Hotel in Guangzhou
#18 Luxury Hotel in Guangzhou
#115 Best Value Hotel in Guangzhou

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