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All 2,386 Guangzhou hotels

The Garden Hotel Guangzhou

4.5 of 5 Hotel   |   No.368 Huanshi East Road, Yuexiu District, Guangzhou 510064, China
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The Garden Hotel Guangzhou
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Ranked #22 of 2,386 hotels in Guangzhou
A recent review
5 of 5 stars reviewed yesterday
Muqichao234509 Shanghai
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1,917 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Shanghai
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Company contract hotel, service girl is very pretty and funny , there are takela Mexico , Italy and 1920 Germany restaurant in back street ,30 mins to canton fair exhibition centre and shuttle bus every half hour . 20 min to famous Beijing road for fake market . You could buy fake bag and watch there with best qualities and... More

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Nairobi, Kenya
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was like my first stay in China and The Garden Hotel did not disappoint. I loved the way we were received and warmly welcomed, loved the Chinese culture. The reception area is breath taking and so is the hotel ambience. You must visit the spa and health club-if only to behold the water falls surrounded by beautiful scenery and... More

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I visit The Garden Hotel regularly and they look after us very well. Returning guests are treated exceptionally well and are upgraded automatically. They organise transport to and from airport, train station.

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thegardenhotel, Guest Services Department at The Garden Hotel Guangzhou, responded to this review

Dear Wing1111, Thank you for taking your time in posting this positive review about your frequent stay with us. It is important for us to get to know our guests with their requirements, needs and ambitions to ensure each stay is a great one. Please let me know once you are planning to return to Guangzhou and The Garden Hotel... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was fantastic. The receptionist were all very friendly and polite. All spoke english very well which made it easy for us.Excellent service from check in till I checked out very comfortable rooms with everything you need. When checking out, the front desk staffs care to ask about my impression during my stay. The rooms are clean, spacious and... More

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thegardenhotel, Guest Services Department at The Garden Hotel Guangzhou, responded to this review

Dear catcatf, I’d like to thank you for taking your time to share your recent experience in our hotel. I’m glad to hear that your stay was a successful one and our team was able to contribute to that fact. We are trying to create great guest experiences in an individual way which reflects in your son’s birthday gift from... More

Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I did not stay in this hotel however myself and my partner were a little lost and went into the hotel with some questions. from the man outside parking cars and directing the buses, to the receptionist to the girls down at the bus counter desk.. everyone was soooo helpful!! could not do enough for us! helped us organise our... More

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thegardenhotel, Guest Services Department at The Garden Hotel Guangzhou, responded to this review

Dear ksav92, Thank you so much for taking your time in providing us with such a positive review. I’m glad to hear that you had a chance of experiencing our Services that we provide to our guests. I sincerely hope for your next trip to Guangzhou, you choose The Garden Hotel as your preferred accommodation. If I can be of... More

Sant Cugat del Valles, Spain
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's the typical huge, impressive and luxury congress hotel, equiped with many bars, restaurants and meeting lounges, but it's the less family friendly hotel I've ever been in. There isn't any playground or similar for children (no way about babysitter), no family restaurants or, at least, a kid's menu on breakfast. Since there'are no many places to walk in the... More

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thegardenhotel, Guest Services Department at The Garden Hotel Guangzhou, responded to this review

Dear CharlieBrownES, Thank you for taking your time in reviewing your recent stay with us. I’d like to extend a sincere apology for not meeting your expectations to ensure that you and your family were looked after properly. We actually have a playroom for children which is located in the east tower on the 13th floor as well as a... More

Guangzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

I really had a wonderful stay in the Garden Hotel, Guangzhou . Thank you for all the Executive Floor staffs especially Connie, she's so helpful and with great customer service, always make me feel like home. Thank you for the wonderful team!

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thegardenhotel, Guest Services Department at The Garden Hotel Guangzhou, responded to this review

Dear Leung K, It’s our team’s great pleasure to make your stay enjoyable and very glad to know you are satisfied with our Executive Floor experience. We’re looking forward to welcoming you back to the Garden Hotel, Guangzhou. Kind Regards Ralph Tang Assistant General Manager RalphTang@thegardenhotel.com.cn More

Twickenham, United Kingdom
1 review
5 of 5 stars Reviewed February 25, 2014

Once I mentioned to my friend I had a tirp to GuangZhou, he recommend me garden hotel. And the hotel is not let me down.It is a real 5 star experience to stay in this luxurious hotel. The cotumer's service is unique. The staff is professional, lovely and they really know how to talk to costumers especially the receptionist.

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thegardenhotel, Guest Services Department at The Garden Hotel Guangzhou, responded to this review

Dear honey h, Thank you for your recent visit to The Garden Hotel.I’m glad to hear that even coincidence brought you here, you had an enjoyable stay. We’re looking forward to welcoming you back to the Garden Hotel, Guangzhou. Kind Regards Ralph Tang Assistant General Manager RalphTang@thegardenhotel.com.cn More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2014

Need to give my compliment to the Reception / Anna, great smile, offer upselling with good benefit and packages, good customer service skill by explaining the hotel facilities and outlets in the restaurants. Recognised the repeated guests like me and my friends. Always remind me to reserve the room for my next visit without my secretary that Anna would be... More

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thegardenhotel, Guest Services Department at The Garden Hotel Guangzhou, responded to this review

Dear Mr. low I, Thank you very much for taking your time in giving us such a great review. On behalf of the entire team, I appreciate your valuable comments and continuous support to The Garden Hotel.I will ensure that Anna receives the recognition she deserves, just like yourself as a returning guest to our hotel.Customer service is an important... More

Hong Kong, China
1 review
5 of 5 stars Reviewed February 22, 2014

Very convenient location, right at the center of the city. MTR station just 100m away. Overall experience is very nice. Especially the receptionist was very kind and patient. Room was very clean. Grand lobby and entrance. This hotel is not young but everything is well maintained. Well worth the 5 stars rating.

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Additional Information about The Garden Hotel Guangzhou

Also Known As:
Garden Hotel Guangzhou
Address: No.368 Huanshi East Road, Yuexiu District, Guangzhou 510064, China
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Luxury Hotel in Guangzhou
#22 Family Hotel in Guangzhou
#22 Top resorts Hotel in Guangzhou
#22 Business Hotel in Guangzhou
#112 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Garden Hotel Guangzhou 4.5*
Official Description (provided by the hotel):
The Garden Hotel, Guangzhou, the first and only Platinum 5-Star Hotel in Guangzhou, the flagship hotel of the Lingnan Group's deluxe hotel collection — LN Garden Hotel and the Headquarters Hotel of The 16th Asian Games, is a premier destination for guests from home and abroad featuring exceptional facilities, superb services and personalized Lingnan style hospitality. The Garden Hotel is centrally located in the heart of Guangzhou's prosperous business and entertainment district, with easy access to the airport, train stations and the Taojin Station of Guangzhou Metro Line 5 located in front of the Hotel. The Garden Hotel boasts 828 exquisite guest rooms and a wide array of distinctive restaurants and bars offering exceptional fine dining and wining experiences. The grand Convention Hall and ten versatile function rooms, feature state-of-the-art facilities and impeccable services offered by a dedicated catering team, are the perfect venues for hosting high-class banquets, meetings and special events. The hotel also features a well-equipped business centre, health club, spa, shopping arcade and back garden. ... more   less 
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