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All 2,796 Guangzhou hotels

Crowne Plaza Guangzhou City Centre

4.5 of 5 Hotel   |   No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
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Ranked #26 of 2,796 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Barry L Sydney, Australia
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220 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Sydney, Australia
Top Contributor
85 reviews 85 reviews
42 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for two nights whilst on a business trip. This is a very large hotel with 50 stories with around a dozen staff on reception who handle the large numbers of guests well. Check in was relatively quick (for China). I was upgraded based on IHG Platinum status which is always a good thing. So the room was very large... More

Was this review helpful? Yes 1
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear BarryL, It was so nice to recieve your glowing feedback. I am so pleased to hear that you enjoyed your stay will us. I will be sure to pass your nice comments about Ricardo to him, he will be thrilled! We all look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre. Please feel free to... More

Petra - Wadi Musa, Jordan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our five nights was really great and nice . we stayed in room 3706 , every things was perfect the room was Huge even the bath room . the room was cleaned and also the AC works very well . the staff take care of us and they were very helpful specially Ms Jeany MacDonald which work in the front... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Mr. Nawafleh, Thank you so much for taking the time to offer your feedback. It was our pleasure to have you in our hotel and my honour to meet you. We look forward to welcoming you back and please feel free to contact me for any assistance with future stays! Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Bangkok, Thailand
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is breakfast. I do love Chinese style breakfast from fresh made congee to noodles and also some dim sum and bun.... variety of bread, sausage, juice...etc... service staff at the restaurant also friendly but if you can add more smiles on cooking staff faces will be perfect....room is big and bedding is comfortable. shower... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Mark E, We truly appreciate your feedback about your stay at the Crowne Plaza Guangzhou City Centre, especially about your great breakfast experience. We look forward to welcoming you back on your next stay in Guangzhou. King regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my first time staying in this hotel. I m very impressed with the spacious hotel room. Another surprise is how easy to get a taxi in the morning. Believe me, getting a taxi in GZ is a fulltime job. I am staying here for 2 consecutive weeks and it is a good business hotel. The staff would be... More

Was this review helpful? Yes 1
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Wanda W, Thank you for taking the time to offer your feedback. We are pleased to hear that you are enjoying your stay and please feel free to contact our Guest Services team if there is anything we can do to make your stay more enjoyable. We look forward to welcoming you back on all of your Guangzhou visits!... More

Timmins, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

I need to know if there is a bank called INDUSTRIAL AND COMMERCIAL BANK OF CHINA on the 2nd floor and if so can you give me a phone number I can call them, I try the internet but I cannot find there number. Any help would be very appreciated Thank you Dan Very important

Was this review helpful? Yes
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear TurboPro, Im sorry for the delay in response as there is a possible 24 hour delay between each reponse on this site. Yes we do have and ICBC bank located on the 2nd floor and the telephone number is 83350731. For any future assistance needed please feel free to contact me directly at jenny.macdonald@gz63.cn Kind regards, Jenny MacDonald -... More

Fuzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

clean, spacious room , large bath and shower also very clean, very quiet room with comfortable bed , within 10 minutes walk to subway line , 2 shopping plaza, coffee shops, 7eleven, small restaurants , kfc, pizza hut, mcdonalds or a short taxi ride costing around 30 rmb to main shopping district . Breakfast was nice , Western / Chinese... More

Was this review helpful? Yes 1
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear markj, Thank you for taking the time to offer your feedback. We look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre in the future! Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From Location to the overall decor, everything is very impressive about Crowne Plaza. The hotel is just 15 minutes from Guangzhou East railway station and provides a free shuttle from the station. We took two double bed rooms and were given rooms on the 33rd floor where the view of Guangzhou city was excellent. The room itself was quite spacious... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Kshitij2003, Thank you for taking the time to offer your feedback, we are so delighted to hear that the highlight of your stay was the extensive breakfast buffet located at Fresh All Day Dining! We truly look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre! Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Dubai
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 12, 2014

Once you arrive you know that you are in the right hands, the Hotel has good location right in the heart of Guangzhou which makes it so easy to go anywhere in Guangzhou. The rooms are clean and tidy and check-in is fast, I was immediately notified about my membership status and for my breakfast as requested I was provided... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Abbas H, Thank you for taking the time to offer your feedback. I am pleased to hear that you had no trouble finding gluten free option on our breakfast buffet and our team was able to accommodate special requests. We certainly look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald -... More

Washington, D.C.
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2014

The hotel is pretty centrally located with restaurants and bars within walking distance of it. The club lounge at the hotel is pretty good providing evening relaxation with snacks and drinks. At times finding a taxi at the hotel is a challenge, however, you are 5 minutes walk from the subway station which is much more convenient! For food lovers,... More

Was this review helpful? Yes
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Aitchisonian, Thank you for taking the time to offer your feedback. I am happy to hear that you enjoyed our convenient location and the mutli ethnic options for dining in the busy neighbourhood. We look forward to welcoming you back to The Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 7, 2014

We stayed here for 2 nights, taken 4 rooms for 6 adults and 3 kids. Rooms are big, spacious, bathroom was huge, wifi free every where. Superb facility.... The only thing that ruin my family stay is the staffs who helped us arrange train ticket from Guangzhou to Hongkong. they aren't honest. Train ticket from Guangzhou to Hongkong cost 190... More

Was this review helpful? Yes 1
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Ubepine U, Thank you for taking the time to offer your response. I am sorry for the confusion in regards to the preordered train tickets you purchased from the hotel. In regards to the difference in price, when you pre order tickets that are delivered to the concierge there is a service charge from the third party travel agent... More

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Additional Information about Crowne Plaza Guangzhou City Centre

Address: No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Guangzhou City Centre 4.5*
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Also Known As:
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Guangdong International Hotel
Guangdong International Guangzhou

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