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All 2,781 Guangzhou hotels

Crowne Plaza Guangzhou City Centre

4.5 of 5 Hotel   |   No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
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Ranked #26 of 2,781 hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Mark E Bangkok, Thailand
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217 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Bangkok, Thailand
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The best part of this hotel is breakfast. I do love Chinese style breakfast from fresh made congee to noodles and also some dim sum and bun.... variety of bread, sausage, juice...etc... service staff at the restaurant also friendly but if you can add more smiles on cooking staff faces will be perfect....room is big and bedding is comfortable. shower... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This is my first time staying in this hotel. I m very impressed with the spacious hotel room. Another surprise is how easy to get a taxi in the morning. Believe me, getting a taxi in GZ is a fulltime job. I am staying here for 2 consecutive weeks and it is a good business hotel. The staff would be... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Wanda W, Thank you for taking the time to offer your feedback. We are pleased to hear that you are enjoying your stay and please feel free to contact our Guest Services team if there is anything we can do to make your stay more enjoyable. We look forward to welcoming you back on all of your Guangzhou visits!... More

Timmins, Canada
1 review
3 of 5 stars Reviewed 1 week ago

I need to know if there is a bank called INDUSTRIAL AND COMMERCIAL BANK OF CHINA on the 2nd floor and if so can you give me a phone number I can call them, I try the internet but I cannot find there number. Any help would be very appreciated Thank you Dan Very important

Was this review helpful? Yes
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear TurboPro, Im sorry for the delay in response as there is a possible 24 hour delay between each reponse on this site. Yes we do have and ICBC bank located on the 2nd floor and the telephone number is 83350731. For any future assistance needed please feel free to contact me directly at jenny.macdonald@gz63.cn Kind regards, Jenny MacDonald -... More

Fuzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

clean, spacious room , large bath and shower also very clean, very quiet room with comfortable bed , within 10 minutes walk to subway line , 2 shopping plaza, coffee shops, 7eleven, small restaurants , kfc, pizza hut, mcdonalds or a short taxi ride costing around 30 rmb to main shopping district . Breakfast was nice , Western / Chinese... More

Was this review helpful? Yes 1
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear markj, Thank you for taking the time to offer your feedback. We look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre in the future! Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From Location to the overall decor, everything is very impressive about Crowne Plaza. The hotel is just 15 minutes from Guangzhou East railway station and provides a free shuttle from the station. We took two double bed rooms and were given rooms on the 33rd floor where the view of Guangzhou city was excellent. The room itself was quite spacious... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Kshitij2003, Thank you for taking the time to offer your feedback, we are so delighted to hear that the highlight of your stay was the extensive breakfast buffet located at Fresh All Day Dining! We truly look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre! Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Dubai
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Once you arrive you know that you are in the right hands, the Hotel has good location right in the heart of Guangzhou which makes it so easy to go anywhere in Guangzhou. The rooms are clean and tidy and check-in is fast, I was immediately notified about my membership status and for my breakfast as requested I was provided... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Abbas H, Thank you for taking the time to offer your feedback. I am pleased to hear that you had no trouble finding gluten free option on our breakfast buffet and our team was able to accommodate special requests. We certainly look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald -... More

Washington, D.C.
Contributor
20 reviews 20 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is pretty centrally located with restaurants and bars within walking distance of it. The club lounge at the hotel is pretty good providing evening relaxation with snacks and drinks. At times finding a taxi at the hotel is a challenge, however, you are 5 minutes walk from the subway station which is much more convenient! For food lovers,... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Aitchisonian, Thank you for taking the time to offer your feedback. I am happy to hear that you enjoyed our convenient location and the mutli ethnic options for dining in the busy neighbourhood. We look forward to welcoming you back to The Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights, taken 4 rooms for 6 adults and 3 kids. Rooms are big, spacious, bathroom was huge, wifi free every where. Superb facility.... The only thing that ruin my family stay is the staffs who helped us arrange train ticket from Guangzhou to Hongkong. they aren't honest. Train ticket from Guangzhou to Hongkong cost 190... More

Was this review helpful? Yes 1
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Ubepine U, Thank you for taking the time to offer your response. I am sorry for the confusion in regards to the preordered train tickets you purchased from the hotel. In regards to the difference in price, when you pre order tickets that are delivered to the concierge there is a service charge from the third party travel agent... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 25, 2014

My second stay here, in total now 10 nights, organised airport pick with hotel, staff are ok, (could be a little bit warmer with guests) check in went smoothly, stayed in basic room,very clean, although coffee and tea provided in room is not great , I think it can be improved especially on the tea offered considering it is in... More

Was this review helpful? Yes
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear ben p, Thank you for your feedback. I will be reviewing your comments with our management team and we hope to improve your experience for next time. I glad to hear you will return to Crowne Plaza Guangzhou City Centre for future stays. Please feel free to contact me directly for assistance. Kind regards, Jenny MacDonald - Guest Services... More

Kuala Lumpur, Malaysia
Top Contributor
82 reviews 82 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 12, 2014

Stayed for 2 nights at the Club Room, check in was swift and staff were courteous especially those at the Club Lounge. Room was huge especially the bathroom, nice touch to provide Chinese herbal soup as turn service, very Guangzhou! Food at the Club Lounge was adequate but privacy is assured. Hotel is located 15 mins walk to the nearest... More

Was this review helpful? Yes
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Tonelim, Thank you for your great feedback regarding the great service you experienced and our convenient location. It was our honor to have you as our guest and we look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre! KInd regards, Jenny MacDonald - Guest Services Manger jenny.macdonald@gz63.cn More

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Additional Information about Crowne Plaza Guangzhou City Centre

Address: No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Guangzhou City Centre 4.5*
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Also Known As:
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Guangdong International Hotel
Guangdong International Guangzhou

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Business Hotel in Guangzhou #25 Luxury Hotel in Guangzhou #26 Casino Hotel in Guangzhou #26 Romantic Hotel in Guangzhou #26 Family Hotel in Guangzhou #106 Best Value Hotel in Guangzhou
Hotel Class
Official Description (provided by the hotel)
The new Crowne Plaza Guangzhou City Centre is an exclusive international 5-star hotel located on Huanshi Road East, the heart of downtown’s bustling commercial and shopping district. An airport express bus station is located at the hotel’s entrance, 7km to Guangzhou East Railway Station and walking distance 200m to Guangzhou Metro Station. The hotel features 460 well appointed guest rooms and suites with an extensive city or greenery view. Complimentary wi-fi and a collection of specialty pillows are on offer. Club floors with 73 rooms and suites offer personalized service and additional privacy for the needs of today’s busy executives. In addition, three superb restaurants and a lobby lounge are on offer, including Baiyuelou, a popular Cantonese restaurant featuring organic, fresh and healthy specialties; Fresh, all-day international dining hosted by engaging chefs in show-kitchens offers a lavish buffet selection; Hao Chi, a casual Asian restaurant, serving exquisite dim-sum, hand-made noodles and a variety of delicate snacks; and the Lobby Lounge, offering a relaxing atmosphere where guests can enjoy a variety of cocktails, fine wines and beers, as well as an array of your favorite appetizers. Over 2,000 sq meters of meeting space includes a 985 square-meter pillar-less Crystal Ballroom with an impressive 9 meter high ceiling. The Pearl Ballroom, Diamond Boardroom and 9 Jade function rooms feature state-of-the-art audio-visual equipment. ... more   less 
Number of rooms
460

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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