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Crowne Plaza Guangzhou City Centre

#11 of 2,847 Hotels in Guangzhou
Certificate of Excellence
4.5 of 5
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No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
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Crowne Plaza Guangzhou City Centre
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Ranked #11 of 2,847 Hotels in Guangzhou
Certificate of Excellence
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315 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went on a business trip. First trip to Guagzhou. Very centrally located. The staff are excellent from check in all the way to check out. The rooms spacious and seems to have been redone in the last few years. The food that we ate in room service and breakfast was excellent. Would stay there agian.

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is an excellent hotel . Brilliantly run . Helpful and efficient staff , fantastic gym and pool . Standards are extremely high , staff very helpful and English is widely spoken . Concierge is efficient and effective . Breakfast was great .all round fantastic .

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Hangzhou, China
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel frequently in mainland China, and find the quality of hotels (especially from this chain) to be especially mixed. Fortunately, this property was pleasantly surprising across the board, and I would happily recommend it to anyone travelling to Guangzhou, but particularly anybody travelling on business. I arrived here during Chinese New Year 2015, an especially hectic time of year... More 

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Doha, Qatar
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Well appointed hotel in centre of the town, everything is reachable by walk, a lot of options for eating Halal food around the hotel. Rooms were nice done, breakfast had nice variety. staff was friendly and attentive. Would highly recommend if you are in Guangzhou

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Khurram-Dubai, Thank you, it is so wonderful to receive your feedback and I am so pleased to hear that you enjoyed our convenient location in the City Centre with many International dining locations. We are so pleased you chose Crowne Plaza Guangzhou City Centre as your hotel in Guangzhou and we look forward to welcoming you back. Jenny MacDonald... More 

San Francisco, California
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was super professional and the hotel is in the center of a dynamic commercial area. There is an airport bus which drops you right in front of the hotel (second stop). The buffet breakfast is outstanding and the staff couldn't be more helpful. If you upgrade to a business level floor you get a fast internet and VPN... More 

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Traveller1496, Thank you for taking the time to give us your great feedback! We are so happy to hear you enjoyed your stay and we are looking forward to welcoming you back to The Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn More 

Macau, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time to stay at IHG's hotel in Mainland China, Crowne Plaza Guangzhou City Center definitely impressed me among all the CP branded hotel. Location: I cannot determine whether the hotel location is exactly erected in the city center or not. However, within 10 minutes walking distance, you can already access to AEON shopping mall with various dining options, Metro... More 

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Felix_MOK, I am so pleased to read that Crowne Plaza Guangzhou City Centre impressed you among all the CP branded hotel. Our location is actually very conveniently located in the Centre of the Old City Centre surrounded by great shopping and international cuisine restaurants and bars. It is so great to hear that our staff gave you a wonderful... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel on July 11, 2015, one night only and also the first time. The room was clean and well-designed. Felt good and comfortable. The hotel concierge was particularly helpful. On July 11 evening, I tried to book the free hotel shuttle service to Guangzhou East Train Station at 2:00 pm the next day. The two staff members... More 

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Babyabc, Thank you for taking the time to offer your kind feedback. I am so pleased to hear that you enjoyed your stay. After reading your feedback about booking the shuttle and we offered to extend your checkout until 2pm I remember meeting you. I'm glad to hear that we could make your stay more convenient and doing so... More 

Singapore, Singapore
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

5 stars for staff, service, facilities, rooms and food !!! The location is great, I have been at this hotel several times and was always perfect! It is perfect for a business stay - he rooms are quiet and spacious and allow relaxed atmosphere to work, staff can speak quite good e which makes if easier for the westeen sour... More 

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Sarah A, What a great review to recieve. We are truley pleased you felt we offered great 5 star staff, service, facilities, spacious rooms and great food. I'm so happy that you could take advantage of our convenient location and we look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre. Jenny MacDonald - Director of... More 

Lincoln, United Kingdom
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was very happy with my stay at this hotel. On arrival my bags were taken to the room and I was given a free upgrade and also late check out. The very big room I was given had an incredibly comfy bed, living area, large luxurious bathroom and a walk in wardrobe the size of a small room. Breakfast... More 

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear AmazingSimon, What a pleasure it is to receive such a wonderful review. Our goal is to make you feel like home away from home and I hope that we were able to do this for your stay. It would be our pleasure to welcome you back, please let me know if I may offer any assistance with future bookings.... More 

Valognes, France
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for the weekend. In the center of GZ, with bus,taxis,and subway, it's very easy to visit this nice city.... Just in the center this hotel is a good place for the night fests !! ;-)

Was this review helpful? Yes
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear ggjock50700, I am pleased to hear that you enjoyed your weekend with us and that you could take advantage of our convenient Downtown location. We look forward to welcoming you back to The Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn More 

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