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All 2,387 Guangzhou hotels

Crowne Plaza Guangzhou City Centre

4.5 of 5 Hotel   |   No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
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Ranked #27 of 2,387 hotels in Guangzhou
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
sohilsm Jamnagar, India
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190 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jamnagar, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

i was on a business trip to Guangzhou. I spend three night in crowne plaza city centre. it was nice to stay with crowne plaza. the room was amazing and the bathroom was quiet big. I enjoyed my stay. the coffee shop was not too big.....but was ok. the staff was helpful.

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Manchester, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I am writing this from the relaxed atmosphere of the club lounge before heading to Hong Kong . I have stayed this trip for 5 days and the service and staff has been first class as it has been on my previous visits. A special mention to James the Guest Services Manager who is very helpful and looks as though... More

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Brisbane
Top Contributor
52 reviews 52 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

After a disappointing experience elsewhere, we checked into the Crown Plaza for our remaining 2 nights in Guangzhou and were very pleased that we did. Everything about our stay at this hotel was "simply fabulous". Staff are very well trained and just so efficient and polite. Every operational service that we experienced was possibly the best ever. Management is to... More

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New Delhi, India
Top Contributor
97 reviews 97 reviews
61 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second visit to this hotel after almost a year. I selected this hotel again mainly because of its location and because of great hospitality. Staff is very courteous and very helpful. I stayed there for 4 nights and this time I booked for Club floor and its really worth for money spent. Rooms are very spacious, clean... More

Was this review helpful? Yes 1
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Atycoon, Our entire team is so pleased to receive great feedback from our loyal guests. Thank you for taking the time to submit your feedback. I am so glad that you enjoy the location and the convenience of the restaurants in our neighbourhood. We also have a new Indian Chef and Arabic Chef in Fresh All Day Dining to... More

Mayaguez, Puerto Rico
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Location was perfect and service was also very good (the staff from the hotel was very useful). The hotel is very old and really needs a complete renovation, specially in the rooms. The windows of the rooms are +20 years old and they don't isolate the noise from the avenue (it's something it shouldn't happen in a Crowne Plaza hotel).... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear PedroOct9, Thank you for taking the time to offer us your feedback. I will be sure to pass on your comments to our our entire managment team. As you may know our hotel is located inside the famous landmark building in Guangzhou, Building 63, which when originally built was the tallest bulding in Guangzhou standing at 63 storeys. The... More

Boston, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my first time in Guangzhou and I loved the international feeling in this hotel. It's in a great location on a tree-lined street - not far from the old city or new city. As a non-Chinese speaking visitor, I appreciated the help throughout the hotel: at meals, making train reservations, directing the taxis to the right location, helping... More

Was this review helpful? Yes 2
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear LRino, Thank you so much for your great feedback. It was such a pleasure to have you with us and I am so happy to hear you enjoyed your Guangzhou experience. All the best and we hope to welcome you back in the near future! Kindest regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Newport Beach, California
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 9, 2014

Its location is excellent. All main hotels are located on the same street. A huge high end mall is 5 minutes walking distance. A lot of foreign restaurants and pubs are located in the same area. Pizza hut, 3 Starbucks stores, Turkish and middle eastern cuisines are all walking distance. One must be more careful in Guangzhou and specially in... More

Was this review helpful? Yes 2
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Mike Helal, Thank you for taking the time to offer your feedback. Im glad that you enjoyed our convenient location. I believe that many future guests will find your comment useful and informative. We look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 15, 2014

The room was freezing cold despite climate control set at 23 degrees. I thought the climate control in my room has malfunctioned. When I called guest service, I was told that central heating has been turned OFF for the entire hotel. I asked her why. She said that, "it is not cold enough today to need heating, so we turned... More

Was this review helpful? Yes 1
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Davolaki, Please accept my apologies first of all that your stay was so disappointing for you and secondly that you have used different avenues already to express your concern and you feel your comments have gone unrecognized. Please be rest assured that I have personally attended meetings in which our management team has reviewed your specific case and it... More

Hamilton
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 10, 2014

The views from our deluxe 45th floor room were great. Well worth the modest cost of upgrade to deluxe. On the second night though, with the air-con set at 18 degrees, the room temperature would not go below 27 degrees, which was much too hot for comfortable sleep. Called reception at about 5am and were visited by someone who said... More

Was this review helpful? Yes 1
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear BrettinNZ, Thank you for taking the time to offer us your feedback. It am glad to hear that the majority of your stay was wonderful, however it is so disappointing to hear about the problem with the air conditioning. The solution offered to you was clearly unacceptable. Please accept my apology and know that this has been reported to... More

Macau
Contributor
20 reviews 20 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 28, 2013

It was the first time I stayed at a brand of Crowne Plaza hotel, I would say I have had a very pleasant time from checking in to checking out, the staffs were helpful and polite, the room was spacious and clean, with modern design and plenty of international and local tv channels, speedy wifi and wired internet were freely... More

Was this review helpful? Yes 2
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear FernandoCg, Here at the Crowne Plaza Guangzhou City Centre we are always please to receive great feedback from our valued guests. We trust you will choose us for future visits and we look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre. Kind regards. Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

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Additional Information about Crowne Plaza Guangzhou City Centre

Also Known As:
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Crowne Plaza Guangzhou City Centre Hotel
Guangdong International Hotel
Guangdong International Guangzhou
Address: No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Guangzhou
#27 Romantic Hotel in Guangzhou
#27 Business Hotel in Guangzhou
#27 Top resorts Hotel in Guangzhou
#27 Family Hotel in Guangzhou
#128 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Guangzhou City Centre 4.5*
Official Description (provided by the hotel):
The new Crowne Plaza Guangzhou City Centre is an exclusive international 5-star hotel located on Huanshi Road East, the heart of downtown’s bustling commercial and shopping district. An airport express bus station is located at the hotel’s entrance, 7km to Guangzhou East Railway Station and walking distance 200m to Guangzhou Metro Station. The hotel features 460 well appointed guest rooms and suites with an extensive city or greenery view. Complimentary wi-fi and a collection of specialty pillows are on offer. Club floors with 73 rooms and suites offer personalized service and additional privacy for the needs of today’s busy executives. In addition, three superb restaurants and a lobby lounge are on offer, including Baiyuelou, a popular Cantonese restaurant featuring organic, fresh and healthy specialties; Fresh, all-day international dining hosted by engaging chefs in show-kitchens offers a lavish buffet selection; Hao Chi, a casual Asian restaurant, serving exquisite dim-sum, hand-made noodles and a variety of delicate snacks; and the Lobby Lounge, offering a relaxing atmosphere where guests can enjoy a variety of cocktails, fine wines and beers, as well as an array of your favorite appetizers. Over 2,000 sq meters of meeting space includes a 985 square-meter pillar-less Crystal Ballroom with an impressive 9 meter high ceiling. The Pearl Ballroom, Diamond Boardroom and 9 Jade function rooms feature state-of-the-art audio-visual equipment. ... more   less 
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