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All 2,815 Guangzhou hotels

Crowne Plaza Guangzhou City Centre

4.5 of 5 Hotel   |   No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
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Ranked #25 of 2,815 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Uffizi930 Hong Kong, China
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229 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Top Contributor
61 reviews 61 reviews
45 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent 2 weeks in this hotel on business. I m very impressed by the service even though more training for the front desk staff maybe needed but overall they are passionate with their work. The most amazing thing I have received is the surprise free Chinese soup that appears on my room when I return. I truly needed it... More

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Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed staying at this hotel, and the gym was ok but a little small, so could easily get full. I was going to try the Spa (independently run), but was a little put off by the entrance. I got upgraded and was really impressed with the bathroom it was huge and well appointed. The breakfast had a good selection... More

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Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I really loved this hotel where I spent 2 weeks!!! I love the swimming pool and health suite area. The staff are international and really nice !! I enjoyed my time and will probably come soon. Only thing is that I'm a bit upset that they didn't credit the point on membership card ... Been asking for it and no... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Lighttemptations, I am so pleased to received your nice feedback but dissapointed to hear of the issues with your points. I will look into what is the problem and see what we can do. Please contact me directly to follow up. I look forward to hearing from you and welcoming you back. Kind regards, Jenny MacDonald - Guest Services... More

Columbia, South Carolina
Top Contributor
79 reviews 79 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

Was here for a company meeting. Cost to quality relationship is decent. Rooms although nothing fancy in the way of decoration are comfortable. As others have mentioned it is not the best Crowne Plaza out there. Breakfast is quite good. The hotel is clean enough. Service is good enough. In the end I have nothing bad to say in regards... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Toddb62, I appreciate you taking the time to offer your feedback. I apologize that nothing stood out as wonderful during your stay. If there is anything we can do to make your stay more comfortable in the future please feel free to let me know. I hope you will choose to return to The Crowne Plaza Guangzhou City Centre and... More

Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Had previously stayed at another City Centre Guangzhou hotel under IHG before switching to this for 3 D 2 N. Was allocated a room on 31st floor. Booked another 2 rooms for my colleagues. Hotel staff were well-trained and pay attention to small details. Took a large selection breakfast @ 5th floor restaurant. I was greeted at least 8 times... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Edmund K, Wow! So many great things to say! I am so pleased to hear that you enjoyed your stay with us and you would highly recommend our hotel to your friends and family. Please feel free to come again anytime, we would love to welcome you back. Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights on business and I really appreciated the size of the room, the great work area, the comfortable sitting area & big screen tv and especially the oversized bath with a great shower stall. The king size bed was nice and firm. The hotel staff are always willing to help with luggage, a taxi or directions to any... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Jaysfan01, Your comments were such a pleasure to receive! I am so happy to hear that you enjoyed your stay, especially the efforts of the staff and the large breakfast selection. We are so happy to hear that The Crowne Palza Guangzhou City Centre is your hotel of choice while visiting Guangzhou. For any assistance with future bookings please... More

Fort Wayne, Indiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This property in every fashion is awesome EXCEPT the rooms. The welcome on the front drive was very efficient with the bell staff quick to greet and take bags to the reception counter. Reception desk had our reservations all prepared in advance. Reception staff spoke excellent English with other language speakers readily available as witnessed by me for other guests... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear ChinaTravel5162, Thank you for taking the time to offer your detailed feedback. I am so pleased to hear that the staff and service of the front desk and concierge team was so helpful. I will be sure to pass on your kind words to our team, they will be thrilled. On the other hand, i am sorry to hear... More

Sydney, Australia
Top Contributor
85 reviews 85 reviews
42 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for two nights whilst on a business trip. This is a very large hotel with 50 stories with around a dozen staff on reception who handle the large numbers of guests well. Check in was relatively quick (for China). I was upgraded based on IHG Platinum status which is always a good thing. So the room was very large... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear BarryL, It was so nice to recieve your glowing feedback. I am so pleased to hear that you enjoyed your stay will us. I will be sure to pass your nice comments about Ricardo to him, he will be thrilled! We all look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre. Please feel free to... More

Petra - Wadi Musa, Jordan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our five nights was really great and nice . we stayed in room 3706 , every things was perfect the room was Huge even the bath room . the room was cleaned and also the AC works very well . the staff take care of us and they were very helpful specially Ms Jeany MacDonald which work in the front... More

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CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Mr. Nawafleh, Thank you so much for taking the time to offer your feedback. It was our pleasure to have you in our hotel and my honour to meet you. We look forward to welcoming you back and please feel free to contact me for any assistance with future stays! Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

Bangkok, Thailand
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The best part of this hotel is breakfast. I do love Chinese style breakfast from fresh made congee to noodles and also some dim sum and bun.... variety of bread, sausage, juice...etc... service staff at the restaurant also friendly but if you can add more smiles on cooking staff faces will be perfect....room is big and bedding is comfortable. shower... More

Was this review helpful? Yes
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Mark E, We truly appreciate your feedback about your stay at the Crowne Plaza Guangzhou City Centre, especially about your great breakfast experience. We look forward to welcoming you back on your next stay in Guangzhou. King regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn More

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Additional Information about Crowne Plaza Guangzhou City Centre

Address: No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Guangzhou City Centre 4.5*
Number of rooms: 460
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Also Known As:
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Guangdong International Hotel
Guangdong International Guangzhou

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