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Oakwood Premier Guangzhou

Travelers' Choice award winner
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No.28 Tiyu East Road, Tianhe District, Guangzhou 510620, China
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1 room 1 adult
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Oakwood Premier Guangzhou
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380 Reviews from our TripAdvisor Community

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Hong Kong, null, Hong Kong
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

I was living in Guangzhou for 10 months staying at Oakwood premier GZ. I love it because 1) bed is the most comfortable in the world 2) staff are super friendly 3) have kitchen and washing machine feels like home

Helpful?
Thank Winnie C
Brazzaville
1 review
4 of 5 stars Reviewed 1 week ago

It was a very big room, there was a lot of space, it was clean, There were good TV programs ans channels, the kitchen was good too. The kitchen equipement was good ans modern. There were a lot of supermarkets and malls close it.

Review collected in partnership with this hotel

Helpful?
Thank murielcynthia87
Kevin_Tao_OPGZ, Executive Assistant Manager at Oakwood Premier Guangzhou, responded to this review

Dear Guest, Millions of thanks for your stay at Oakwood Premier Guangzhou and your fantastic and honest review afterwards. I am really happy to read you have enjoyed overall your stay especially the spacious clean room, wide selections of TV programs, well equipped kitchenette and convenient location with minutes walking distance to major shopping centers. I would love to welcome... More 

Woody Point, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Totally impressed with the the staff! Especially with Kevin! Made my parents stay for their anniversary outstanding!! Thanks Oakwood Premier Guangzhou! will definitely be back with the whole family! Totally looking forward to it!

Helpful?
Thank GalinaRM
Kevin_Tao_OPGZ, Executive Assistant Manager at Oakwood Premier Guangzhou, responded to this review

Dear Guest, Thank you so much for this beautiful review. You mentioned about the impressed staff are really great motivation to us. I am delighted to know we have made enough efforts to make your parent’s anniversary enjoyable and special. We are aiming to be the best serviced apartments operator and providing our customers feel consistently welcoming, relaxed and restful.... More 

China
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is wonderful, just across from Grandview mall and an unexpected amount of fabulous, authentic Japanese restaurants at street level downstairs. If you're stay is measured in weeks or months, worth considering since it has a full kitchen plus maid service.

Helpful?
Thank HandOfGuido
Kevin_Tao_OPGZ, Executive Assistant Manager at Oakwood Premier Guangzhou, responded to this review

Dear Guest, Millions of thanks for your stay in July 2015 and posting your review on TripAdvisor community to share your stay experience. I am so glad that you have overall enjoyed the stay and appreciated very much your praiseful words towards the wonderful location of the hotel, fully equipped kitchenette and services. I am looking forward to welcoming you... More 

abu dhabi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the standard of the hotel is 5 star people work at the front office are really helpful and try to go to further steps to satisfy customer (which is not much available in GZ) when I checked out I found my 20 rmb which i forgot with my laundry, that was amazing ;)

Review collected in partnership with this hotel

Helpful?
Thank alawi o
Kevin_Tao_OPGZ, Executive Assistant Manager at Oakwood Premier Guangzhou, responded to this review

Dear Guest, I would like to thank you for your recent stay at Oakwood Premier Guangzhou and spent your valuable time to post a generous review with positive comment. I was so thrilled to read you enjoyed your stay especially the service was impressive and staff did go extra miles to satisfy our customers. I will pass by your praiseful... More 

Toronto
1 review
5 of 5 stars Reviewed 3 weeks ago

I was impressed by the overall service, it provides the considerate service with comfort, warmth, efficiency thoughtfully, regardless room service, or lobby service and dining service etc. I would like to recommend this hotel to my business network and my friends.

Review collected in partnership with this hotel

Helpful?
Thank yin607
Kevin_Tao_OPGZ, Executive Assistant Manager at Oakwood Premier Guangzhou, responded to this review

Dear Guest, I would like to thank you for your recent stay at Oakwood Premier Guangzhou and spent your valuable time to post a generous review with positive comment. I am so glad to read your comment about the high level of overall services and it is a great encouragement and motivation to the team and will motivate us to... More 

Guangzhou, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Oakwood Premier is a great place to stay. The facilities are excellent and the staff are friendly and helpful. The management are outstanding too and always go out of their way to help you. The restaurant serves a wide range of dishes and this is a very nice place to relax and unwind. The view from the restaurant is great.... More 

Helpful?
Thank Nick H
Kevin_Tao_OPGZ, Exeecutive Assistant Manager at Oakwood Premier Guangzhou, responded to this review

Dear Guest, I would like to thank you for your stay at Oakwood Premier Guangzhou and offer your positive feedback on TripAdvisor community. I am thrilled to read that you found Oakwood Premier Guangzhou is a great place to stay with the excellent facilities, friendly and helpful staff, and fantastic restaurant with wide range of selections of food where east... More 

Perth, Australia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

After several visits I thought this excellent hotel really couldn't get better, but it has. They has been some nice touches to the rooms including a coffee maker in the kitchen. The breakfasts are still a great delight, full of choices and the freshest of ingredients. Enjoyed a wonderful meal one evening. The cod fillet was mouth wateringly delicious. Overall... More 

Helpful?
Thank Doug249
Kevin_Tao_OPGZ, Executive Assistant Manager at Oakwood Premier Guangzhou, responded to this review

Dear Guest, Thank you for your loyalty to Oakwood Premier Guangzhou and chosen to stay with us always for your accommodation in Guangzhou. I appreciate very much your generosity for posting review follow your stay and thank you very much for your positive feedbacks on the overall services and breakfast. As what you have mentioned we are continuously improve on... More 

Guangzhou, China
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed January 1, 2016

The afternoon tea at Oakwood Preimier is delicious. We were provided with a lovely selection of cakes, pastries and sandwiches. the view is great from Oakwood restaurant and the staff are attentive. a lovely relaxing and calming environment.

Helpful?
Thank Chibichibi2016
Kevin_Tao_OPGZ, Executive Assistant Manager at Oakwood Premier Guangzhou, responded to this review

Dear Guest, I would like to thank you for your stay at Oakwood Premier Guangzhou and spending your valuable time to post the review on TripAdvisor community. I am delighted to read you have very much enjoyed the afternoon tea at Oakroom with a wide range of selection, great view of CBD area of Tianhe from the window and attentive... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 7, 2015

It was December, 13 degree outside, raining, but there was no heater in the hotel. We travelled with a baby who is 5 months old, without enough clothes, we were freezing in the room. One staff told us they were still adjusting, but adjusting what? You have the air conditioner, you just need to switch on the heater! And come... More 

Helpful?
1 Thank Xin H
Kevin_Tao_OPGZ, Executive Assistant Manager at Oakwood Premier Guangzhou, responded to this review

Dear Guest, I would like to thank you for your recent stay and share your honest experience. On behalf of the management team at Oakwood Premier Guangzhou, I would like to extend our sincere apology to you and your loved family for this undesired experience due to cold weather and we really regret that we were not well-prepared for this... More 

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