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Mandarin Oriental, Guangzhou

#1 of 2,830 Hotels in Guangzhou
Certificate of Excellence
5.0 of 5
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No.389 Tianhe Road, Guangzhou 510620, China
Mandarin Oriental, Guangzhou
Best prices for: 1 room 1 guest
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Ranked #1 of 2,830 Hotels in Guangzhou
Certificate of Excellence 2014
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215 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We booked this hotel based on the solid ratings on Trip Advisor and the hotel definitely was one of the best luxury hotel experiences I've had. The entire team from the bellman to concierge to reception provided exceptional service consistently throughout our stay and this shows how much effort the management team has put into properly managing and upkeeping the... More 

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Hong Kong, China
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is an excellent choice for business as it is located in the financial area of Guangzhou. The decor of the room is very nice with huge bathroom, that said, it is more of a business hotel and not very suitable for family with children. One thing that stood out and the reason for me to go back once... More 

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Back again at our favourite hotel in China. Mike at the front desk gave us a great welcome, straight to the beautiful Club lounge and welcomed back by the wonderful and gracious Yuki. Top floor Mandarin room, beautiful - the best bathroom around. MO delivers with such style, elegance and panache - understated, and completely luxurious. Perfect. The gym/pool/spa areas... More 

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Sussex, UK
Top Contributor
62 reviews 62 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Unfortunately only stayed here for one night. Very modern (new) hotel, the room was stunningly good and more suite than room with dressing area, very large bath and separate shower, washbasins and lavatory in a separate room and then a large bedroom with seating area and desk/table. Bed was blissfully comfortable. Did not manage to sample restaurants or bars but... More 

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Belgrade, Serbia
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Whatever occasion brings you to Guangzhou, leisure or a business trip, there is only one Hotel that leaves you breathless. If you are obsessed with architecture, design or hospitality, then you will certainly double run out of breath. As a good packing for every gift, you will find very friendly staff and pleasant unusual and spontaneous communication. It’s unforgettable! Two... More 

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MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, What a delightful comment. Thank you very much from all of our team here for having taken the time and care to share it with the online travel community. It is so wonderful for us to learn that you have greatly enjoyed your stay. Anticipating our guests’ needs and providing Service from the Heart is a ringing endorsement... More 

Manchester, United Kingdom
Top Contributor
285 reviews 285 reviews
56 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed 1 week ago

This is really an exceptional hotel. The hotels in the Far East are by far the most luxurious in the world and this is one of them. If I had one criticism - it would be the lobby area lacks a meeting point and is quite dark. Overall a great hotel and would definitely return.

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MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for your review! We are so glad to hear that you enjoyed your stay with us. It is our sincere pleasure to provide our guests with a wonderful experience from the moment they arrive at Mandarin Oriental, until the moment they depart. We wish to welcome you back again very soon! Best regards, Clemens... More 

Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Home away from Home feeling. Have stayed in a few hotels in Guangzhou over the last few years. Nothing beats this. From the check-in, to my few days stay, to my check-out, everything was excellent. The staff have been the key reason I am impressed with the hotel. Of course the hotel rooms and the setup have been a great... More 

Review collected in partnership with this hotel

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MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for this magnificent review of Mandarin Oriental, Guangzhou We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we very much look forward to welcoming you back to our hotel. Yours sincerely, Clemens Hoerth General Manager More 

Guangzhou, China
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Mandarin Oriental hotels are just great anywhere in the world. The one in Guangzhou is too! we spent a lovely time there. The food was exceptional, the staff very friendly and we very happy! Highly recommendable for people who seek a quiet spot in the bustling city!

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MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Mandarin Oriental, Guangzhou. We are very pleased to learn that you enjoyed our hotel’s facilities and thoughtful service. Thank you so much for your recommendation and we look forward to welcoming you back in the very near... More 

Brooklyn, New York
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I come to Guangzhou each April and October. The hotels usually raise their prices for the show, and the Mandarin is usually over our companies budget. However, for this show, the Mandarin had better pricing than the other luxury hotels in town. I travel all over the world, and this hotel might be the best hotel I have stayed in.... More 

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MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to post such a positive review about your recent stay at Mandarin Oriental, Guangzhou with Trip Advisor Community. I am very delighted to read how much you have enjoyed your stay with us, from the atmosphere of the hotel, the spacious and comfortable room and the warm and professional service... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

I Booked this Hotel upon my trip to guangzhou for the canton fair, because of all the great reviews. I was very very surprised , The hotel is amazing but what really makes this hotel special is the staff. Every single person in the staff is Helpful and always there to help and guide, not one person will pass you... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for taking your time and sharing such a positive review about your recent stay at Mandarin Oriental, Guangzhou with the Trip Advisor Community. I am delighted to hear that you have enjoyed your stay at our hotel, in particular as you pointed out our well trained staff and the great service offered. I am... More 

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