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Sheraton Guangzhou Huadu Resort

#32 of 2,834 Hotels in Guangzhou
Certificate of Excellence
5.0 of 5
Sky Villa, Northeast Shanqian Da Dao, Huadu District | Guangzhou, Guangdong, China, Guangzhou 510700, China
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Sheraton Guangzhou Huadu Resort
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Ranked #32 of 2,834 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 29, 2014
Lesliecwm
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44 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
14 reviews 14 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

Checked in on 20/10/14 for a 4 days 3 nights business workshop On the first night, had a fall in the room 121 and dislocated my elbow. I called the reception immediately and the chief butler, Maria came and sent me to the nearest hospital. Maria and Bill Gao (security officer) were there for me in my most painful moments... More 

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Ronnzho, Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Thank you so much for choosing to stay at Sheraton Guangzhou Huadu Resort! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Hong Kong Region, China
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2014

I have been spending the last weekend at Sheraton Guangzhou Huadu Resort, it located quite far from town but the view inside is extremely good. Unlike the urban hotels, the resort is quiet and peaceful, with lots of fun activities for you to enjoy during your stay at the hotel, such as: outdoor swimming pools, gym room, games rooms, spa,... More 

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Ronnzho, Public Relations Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Thank you so much for choosing to stay at Sheraton Guangzhou Huadu Resort! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Top Contributor
88 reviews 88 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 29, 2014 via mobile

There are near hundred of house type villas sitting on the valley with sealake alongside the hotel. It takes 60 minutes drive from Guangzhou city to Huadu, where less dense people with wider spread of forest green making it a getaway choice. A clubhouse provide American pool, swimming pool,karaoke, table tennis and badminton. Tiny tracks or hotel guest golf cars... More 

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Ronnzho, Public Relations Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Thank you so much for choosing to stay at Sheraton Guangzhou Huadu Resort! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Dallas, Texas USA
Top Contributor
87 reviews 87 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed November 5, 2014

My wife and I visited for a night away. We liked the design and privacy of this resort and appreciated the serenity. As other reviewers have implied, it is in the middle of nowhere. Pros: ---The size, design, and privacy of the Huadu Villa earned the five-star rating for us. At almost 3000 sq ft, all of the little things... More 

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Ronnzho, Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Thank you very much for your feedback regarding your recent stay. We are glad the hotel is up to your expectation and sincerely apologize for any unacceptable experience that occurred during your stay and we have taken immediate action to investigate this further. We would like to thank you for taking your time to review our hotel as your comments... More 

Hong Kong / Kelowna, BC, Canada
Top Contributor
69 reviews 69 reviews
50 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed September 18, 2014

There is really only ONE practical reason why you ended up in this property - to get away from the busy city life and score yourself a couple days of peace. If you're here for a business meeting or a City Adventure, please click back and look for another place, as this hotel is located at least an hour away... More 

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Ronnzho, Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Thank you for your feedback regarding your recent stay with us. We sincerely apologize for the unacceptable service you experienced at our hotel.We are taking immediate action to improve our staff performance and investigate this further as your comments provide our hotel with valuable information that we can review to improve on for the future.Thank you again for taking time... More 

Macau
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
172 helpful votes 172 helpful votes
1 of 5 stars Reviewed July 9, 2014

Stayed here for a night. The room was fine but the service is racist. We paid $200USD for a set dinner but were refused a cup of tea. How cheap can this restaurant be? We asked for a bottle of house wine and were told the restaurant had "run out." Seriously? The Chinese restaurant was absolutely the worst food we... More 

Was this review helpful? Yes 5
Ronnzho, Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Thank you for staying at Sheraton Guangzhou Huadu Resort and additionally we really appreciated your valuable comments. We sincerely apologize for the service you experienced, we have sent the message to F&B Dept. and soon we will reinforce the training for our staff. Thank you again for your comments, which could help us performance better and serve all our valuable... More 

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 15, 2014

We chose to stay Villa almost two weeks ago. The communication with reservation hotline was miserable, it turned out to fix by the Samantha leading to delicate arrangement for my trip with two elderly- over 65. Their location located is remote, I would highly recommended to make use of hotel services like shuttle cos it is difficult to find the... More 

Was this review helpful? Yes 1
Ronnzho, Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Thank you so much for choosing to stay at Sheraton Guangzhou Huadu Resort while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Top Contributor
278 reviews 278 reviews
69 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed April 26, 2014

this resort is beautiful, greatly designed and has all you need in such place - pools, spa, gym, restaurants and great service everywhere. The rooms are spacious and well designed. the only problem is - far from the city (45-60 min.) but hei... that's why you go to a resort...

Was this review helpful? Yes
Ronnzho, Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Sorry for the late respond. Thank you for your kind sharing and we are glad the hotel is up to your expectation.We consistently provide the best service to every guest. Look forward to welcoming back again in the near future. More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2014

My highly gratitude for this unforgettable stay (April 18~19, 2014) and hospitality with my family in the Sheraton Haudu Resort . The Staff and the resort touched our hearts. The Resort location , away from the busy Guangzhou downtown , is a pace devoted to overall well-being through a variety of professional services that encourage the renewal of mind, body... More 

Was this review helpful? Yes 1
Ronnzho, Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Thank you so much for choosing to stay at Sheraton Guangzhou Huadu Resort! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Singapore, Singapore
Top Contributor
186 reviews 186 reviews
61 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed February 21, 2014

In terms of a relaxing get away from the buzz and hassle of Guangzhou city, this is perfect as it is less than 45min from GZ city and 30min from the GZ airport. It is built facing the Nine Dragon lake and surrounded by luscious greenery. It is quiet and almost unspoiled by modern world. The standard rooms and suites... More 

Was this review helpful? Yes 1
Ronnzho, Manager at Sheraton Guangzhou Huadu Resort, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

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