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All 2,564 Guangzhou hotels

The Westin Pazhou

5.0 of 5 Hotel   |   No.681 Fengpu Middle Road, Haizhu District, Guangzhou 510335, China
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86%
Ranked #20 of 2,564 hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Yosef N Shenzhen, China
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118 people have reviewed this hotel

Traveler rating
    57
    45
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • Chinese (Simplified) first
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English first
Shenzhen, China
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

To me all Westin hotels in China are the same. They are all simple 5 star hotels with a decent price and a simple design. This Westin is no different. The rooms are generously sized with big bathrooms. Beds are great as always. My suite had a foot massager. The lobby is a bit bland and needs more setting area.... More

Was this review helpful? Yes
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Yosef N, Thank you for taking time to review The Westin Pazhou and it is truly glad to know you enjoyed your stay here. As a business hotel possessing the direct access to Canton Fair Complex, we commit to deliver outstanding service to all valuable guests, especially when they are attending a fair. Sincerely looking forward to your next... More

New Jersey
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I traveled with 7 other people from my company and decided to stay in the Westin for the Canton Fair. It was such a pleasure to be able to walk from the hotel to the fair and back without having to find a cab or bus after a grueling day at the fair. We had staggered arrivals but every room... More

Was this review helpful? Yes
Alice C, Manager at The Westin Pazhou, responded to this review

Dear NoahTrop, Thank you for staying with us during Canton Fair and taking time to share your experience with us. The Westin Pazhou enjoys direct access to Canton Fair Complex and it will be a perfect choice for trade fair attendees like you. We are glad to learn that you enjoy the 180 degree view in your room, food in... More

Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2014

Originally wanted to stay at the Westin in Tian He District but mistakenly booked this one, we stayed here anyway. As always, staying at Westin is a pleasure - large and comfortable room with view of Pearl River, high quality bathroom amenities, writing table with adequate sockets and ports. Staff were attentive and always had a smile on their face,... More

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Alice C, Manager at The Westin Pazhou, responded to this review

Dear TravelWorldBug2012, Thank you for taking time to share your detailed stay experience with us. We are glad to know that you’ve enjoyed the stay. And we really appreciate your feedback regarding the afternoon tea buffet and transportation. We would share your feedback with relevant departments. Like all Westin hotels, The Westin Pazhou dedicates to providing personal and instinctive service... More

Macau, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

The staffs are nice, room is big and well design, but the location is a little far away if you don't drive a car. The restaurant is not the best in town, but you won't stick in the hotel room for in room dinning, you can just go around the town and there are pretty much nice Chinese restaurant around.

Was this review helpful? Yes
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Guest, Thank you for your kind words and recognition towards The Westin Pazhou. In fact, your nice compliments will be a great encouragement and inspire us to constantly deliver personal and instinctive service, bringing renewal to our valuable guests. Sincerely looking forward to your next stay with us! More

Sydney
Contributor
15 reviews 15 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2014

The hotel itself is wonderful, quite modern and very grand as most 5 star hotels in China are. The staff were not as attentive as other Chinese hotels I have stayed in but it wasn't a huge issue. The rooms were clean and the food in all F&B outlets was quite good. Location wise I would only stay here again... More

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Alice C, Manager at The Westin Pazhou, responded to this review

Dear Riding-Giants, Thank you for taking time to review The Westin Pazhou. We are glad to learn that you enjoyed our rooms and food. As a business hotel possessing the direct access to Canton Fair Complex, we commit to deliver outstanding service to all valuable guests, especially when they are attending a fair. Sincerely looking forward to your next stay... More

Charlotte Amalie, null, United States
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 27, 2014

Really, this hotel is superb. It's location is excellent of course. And the food was quite good. The decor is up to date and quite stunning (especially the lobby). However I did run into some hiccups. First, while using the room phone to call down to the lobby, the call was dropped twice, as if it was a cell phone.... More

Was this review helpful? Yes 2
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Colby S, Thank you for taking time to share your experience with us. We feel indeed grateful to see your nice words towards hotel location, food, and decoration. It is regrettable that some of the condition might not meet your expectations. All your feedback will provide our hotel with valuable information that we can review to improve in the... More

Auckland, New Zealand
Top Contributor
111 reviews 111 reviews
69 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 16, 2014

The location is what makes this hotel great. Elevator to the third floor across a short walkway and you are in the caton fair. No security queues as this entry is only for Westin guests. Rooms are spacious and modern with great views. Corner rooms have a great view with glass on two sides

Was this review helpful? Yes 1
Alice C, Manager at The Westin Pazhou, responded to this review

Dear WildcatNZ, Thank you for staying with us during Canton Fair. The Westin Pazhou enjoys the enviable position of being the only hotel with direct access to the Canton Fair Complex. We hope this could offer Westin guests unique benefit and help you work well. We glad you like our rooms and your kind words encourage us a lot. Looking... More

Cape Town Central, South Africa
Top Contributor
119 reviews 119 reviews
43 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed April 2, 2014

The hotel is very well decorated and the location is excellent for Canton Fair as you need to only go up to the third floor to have access to the fair. The good: - As we are Platinum members of SPG we were upgraded to a club room with a view of the river with no extra charges for breakfast... More

Was this review helpful? Yes
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Chelledl, Thank you for taking time to review The Westin Pazhou. Your detailed feedback is highly appreciated and it will help us constantly deliver instinctive and personal service to our most valuable guests. The Westin Pazhou enjoys direct access to Canton Fair Complex and it will be a perfect choice for trade fair attendees as you mentioned. And it’s... More

Shanghai, China
Contributor
17 reviews 17 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 12, 2014

This hotel has improved a lot since it first opened more than 3 years ago. In those days, it would take "forever" for the elevators to arrive and a lot of the staff neither too helpful nor courteous. Rooms are very spacious and facilities are good. Internet speed is also very fast. And if you stay on high floors, the... More

Was this review helpful? Yes
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Dochenry2013, Thank you for taking time to review The Westin Pazhou. As you can see, we cared about your comments and tried hard to improve in these three years and thank you again for staying with us. It is honored to know that you enjoyed your stay this time. Your feedback about the coffee shop is highly appreciated and... More

Bangkok, Thailand
Contributor
14 reviews 14 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed March 4, 2014

Stayed at the hotel for 4 nights during an exhibition in Guangzhou. The hotel itself is located in the Pazhou area right next to the exhibition centers however as there are many exhibitions close by, there are trucks and loading equipment roaming the area which makes walking or driving in that area very dangerous. The room itself is quite large... More

Was this review helpful? Yes 2
Selina C, Manager at The Westin Pazhou, responded to this review

Dear lxhipster, Thank you for taking time to share your stay experience with us. We really appreciate that you could provide so many details about your stay, which are definitely helpful and important for us to improve. It is a pity to learn that we have failed in meeting your expectations in some aspects, which we all sincerely regret and... More

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Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District, Guangzhou 510335, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Pazhou 5*
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Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Guangzhou #14 Spa Hotel in Guangzhou #19 Luxury Hotel in Guangzhou #20 Romantic Hotel in Guangzhou #20 Top resorts Hotel in Guangzhou #20 Casino Hotel in Guangzhou #20 Family Hotel in Guangzhou #107 Best Value Hotel in Guangzhou
Hotel Class
Official Description (provided by the hotel)
The Westin Pazhou enjoys the enviable position of being the only hotel with direct access to Guangzhou International Convention & Exhibition Center - home of the Canton Trade Fair, and also ajoining major corporate offices in the Pearl River New City and the new Guangzhou landmark- Canton Tower.Find residential-style comfort and enticing style in our 325 spacious guest rooms and suites with views of the Pearl River or dazzling city skyline. Enjoy the finest high-tech amenities and wake up refreshed in a signature Westin Heavenly Bed®. ... more   less 
Number of rooms
325

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