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The Westin Pazhou

#7 of 2,882 Hotels in Guangzhou
Certificate of Excellence
5.0 of 5
Hotel website
No.681 Fengpu Middle Road, Haizhu District, Guangzhou 510335, China
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1 room 1 adult
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181 Reviews from our TripAdvisor Community

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Shanghai, China
1 review
5 of 5 stars Reviewed 1 week ago

I travel extensively in China and unfortunately I am way too busy to review any hotels I stay at, but I will make an exception for the Westin Pazhou. From the time I walked in the front doors until I walked out the experience exceeded my expectations. The facility is fantastic and well maintained. Fitness center has almost everything I... More 

Helpful?
Thank JustAnotherObserver
Alice C, Manager at The Westin Pazhou, responded to this review

Dear TorontoJeff, Thank you very much for your recognition. We are glad to know that you like our WestinWORKOUT , Club Lounge and guest room. As the only hotel with direct access to Canton Fair Complex, we are always devoted to providing more convenience and comfort to guests. Hopefully, The Westin Pazhou could always be the oasis for you to... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I made at least 30 business trips a year to Great China. I stayed in many hotels. The hardwares of the hotels in China is very good but it is difficult to come across good service level and standards to back up. This is ultimately one of the finest. The service standard is very personal despite being a largest business... More 

Helpful?
Thank Billy448
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Billy448, Thank you for staying at The Westin Pazhou during your business trip and taking time to share nice comments with us. We are glad to know that you’ve enjoyed the stay and recommended us. Your high recognition to our service will be a great encouragement for us and motivates us to offer more instinctive and personal services to... More 

Kuala Lumpur
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

All round excellence. Lavendar and Cassia Seed pillows enhance sleep experience. Do request from housekeeping. Breakfast spoilt for choice. Mangoes in season. Pork bone congee. Breakfast like a king as nutritionists advise. Attentive team from hotel.

Helpful?
Thank Poh Chu C
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Poh Chu C, Thank you for staying at The Westin Pazhou and taking time to share your experience with us. We understand that a good sleep experience is essential and we have gone the extra step to offer a full selection of pillows to bring you a restorative stay as you mentioned. And your kind comments towards our breakfast... More 

Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay here for business. Not only is it convenient but the service is great. They have a Gym, Spa and the food is Fresh - offering a lot of salads, fruits and vegetables. The staff are excellent and really make it feel like a home away from home. Always look forward to going back.

Helpful?
Thank Victoria P
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Victoria P, It is truly glad to know you enjoyed your stay at The Westin Pazhou. It brings inexpressible delight to all our hotel staff when you mentioned our hotel as your home away from home. It is our pleasure to constantly offer personal and instinctive service to you and all our valuable guests. We sincerely look forward to... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel connects to the Guangzhou International Expo complex, so ideal for the Canton Fair. Its not considered a central area, so to get into the city its a cab ride or taking the subway, which is about 5 minute walk. Its always been my hotel of choice as my business partner is close by. The staff are friendly and... More 

Helpful?
Thank Roger L
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Roger L, Thank you for staying with us again and taking time to review The Westin Pazhou. As a business hotel possessing the direct access to Canton Fair Complex, we commit to deliver outstanding service to all valuable guests like you. Also thanks for your kind recognition towards hotel staff, guest room and breakfast. It will be a great... More 

Hong Kong, China
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 7, 2016 via mobile

Visited this hotel with my wife for vacation in Jan 2016. Professional and friendly staff and as expected, a very high quality SPG standard hotel. Good services in all areas. Food was good also. Only 2 to 3 minutes walking distance from the Guangzhou Metro Train station. Easy to get around from the hotel. Great views from the hotel room.

Helpful?
Thank Jimmy Y
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Jimmy Y, Thank you for staying with The Westin Pazhou and sharing your experience. We are glad to know that our hotel has provided you and your wife comfort and convenience during your vacation. Your feedback is highly appreciated and it is very important for us to improve. We sincerely look forward to your next visit! More 

Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

Excellent location if you attend to the canton fair, spacious rooms, nice decoration, very well trained staff. Excellent breakfast buffet. Smoking and non-smoking rooms available. The stake house is quite expensive, not so worthy. The Chinese restaurant is a good choice to have a biz dinner with suppliers.

Helpful?
Thank eric t
Alice C, Manager at The Westin Pazhou, responded to this review

Dear eric t, Thank you for staying with The Westin Pazhou and sharing your stay experience with us. We are glad to learn that you’ve enjoyed your stay. Your kind compliments towards our guest room, staff and food would be a great encouragement and inspire us to continually deliver personal service to guests. Hopefully you could always find The Westin... More 

Toronto
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 15, 2015

I usually attend the Canton Fair twice a year and stay 30 days at a time to attend all 3 phases. In the past I have stayed at many other hotels, but I must say, if you are looking to be treated extremely well - this is the hotel to stay at. One of the biggest benefits is it's connected... More 

Helpful?
Thank Johnny K
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Johnny K, Thank you for taking time to review The Westin Pazhou. We are glad to know that you’ve described our hotel as AMAZING. As you mentioned, The Westin Pazhou offers direct access to Canton Fair Complex, which will provide great convenience to our valuable guests. We sincerely look forward to welcoming you back soon in the future! More 

San Diego
Level Contributor
65 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 8, 2015

I stayed here for 1 night while on business in Guangzhou. Even though, I'm only SPG Gold, I was greeted by the property manager who personally showed me to my room - they upgraded me to a massive 2 room suite (3915) with expansive views of the city and Pearl River. It seems that there are only 8 or less... More 

Helpful?
Thank Sameer R
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Sameer R, Thank you for staying with us during your business trip. It is glad to learn that you’ve enjoyed your stay, especially the formal greeting and Suite room. Also, your recommendation will be a great encouragement for all of us to constantly provide instinctive service to our valuable guests like you. Sincerely look forward to seeing you soon! More 

London, England, United Kingdom
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 24, 2015

This Hotel has all the amenities you would expect from a five star hotel. The rooms are all of an excellent standard, including the more basic ones! Large room with great furniture and fittings. Bathroom exceptional. Bed and linen very comfortable. All in all a very good room. Food and restraunts great by any standard with a good choice of... More 

Helpful?
Thank Christopher H
Alice C, Manager at The Westin Pazhou, responded to this review

Dear Christopher H, Thank you for choosing The Westin Pazhou and rating us on Trip Advisor. It is our honor that you’ve enjoyed our rooms, food and restaurants, bars, location as well as the shuttle bus. Hopefully we will see you soon in the coming future and offer you more personal, instinctive Westin service. More 

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