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All 2,822 Guangzhou hotels

Hilton Guangzhou Tianhe

5.0 of 5 Hotel   |   No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
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Ranked #6 of 2,822 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Rodrigo C
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366 reviews from our community

Traveler rating
    195
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    30
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for 5 nights at the executive floor. The hotel is conveniently located and the rooms are very nice. The executive lounge was amazing and served as an "office@ during our stay.Good food, drinks and excellent service. Every employee at this hotel is happy to see you. Amazing experience. We had dinner and lunch at every restaurant and... More 

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Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau More 

Sydney
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Room: HILTON DELUXE SUITE Overview: Hilton Tianhe is a relatively new hotel, which opened on 19 August 2011. This hotel is decorated in classic Hilton style, i.e. modern. The lobby is grand and spacious, featuring check-in counter at one end, with a bar at the other. In the middle is a cash conversion machine, the lifts and ATM's, which is... More 

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Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thanks for your detailed review. We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton. We apologize for the parts that we did not do the best, and have reported your concerns to our team. We have We will be sure to address the issues with the room amenities and... More 

Adelaide, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel were extremely friendly! I was travelling solo from a western country over Christmas and all the staff in this hotel were polite and wished me a merry Christmas. The gym has good facilities with a great view. I highly recommend dining at Sui Xuan!

Was this review helpful? Yes
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau More 

Sg
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a one-night stay at Hilton Guangzhou on 27 Dec 2014 and were not disappointed - truly a Hilton experience. Spacious bedroom and bathroom, comfortable bed and request for special pillows were met. Staff were helpful although some had difficulty understanding some requests in English...but not to fret - help came along very soon with another English-speaking staff. Concierge... More 

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Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau More 

Bogota, Colombia
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have traveled to Guangzhou many times and stayed in very good hotels but I can honestly say this is one of the best. The breakfast buffet is amazing and probably the best Ive had in a China hotel.. Executive Chef Francesco Rizzo is right there on top of things. We had a nice chat. A very nice guy on... More 

Was this review helpful? Yes 1
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let our Chef Francesco and Manager know that they helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Hilton Guangzhou Tianhe General Manager Grace Lau More 

Hong Kong, China
Top Contributor
129 reviews 129 reviews
43 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is very nicely appointed and trendy. It provides shuttle bus to the Guangzhou East Railway station but it's still quite far from the bustling area of GZ. Room very spacious but free wifi is limited (by time or capacity this I'm not sure). The pillow was a bit too soft for me though.

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Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. I apologize that internet access was of concern during your time with us, we do offer guest service center number specifically dedicated to assisting our Guests and I have touched base with both our provider... More 

Duns, United Kingdom
Top Contributor
146 reviews 146 reviews
54 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Do not get the bus to the hotel - we made this error and as the bus stopped in the central square it began to rain - and as in all other Asian countries you can never get a cab when it rains...so we walked. Had I not listened to a travelling companion, we would have got a cab...which I... More 

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Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thanks for your kind comments about your recent stay with us. We offer free shuttle bus between hotel and Guangzhou East Railway Station. Hope we can offer you the service next time. Hope to see you return again soon. Safe travels. More 

Qingdao, China
Top Contributor
81 reviews 81 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 24, 2014

I have been a returning customer for several months now. Initially I was satisfied and gave the hotel 4 out of 5 but I must say the staffare improving every time I come here which is roughly once a month. Now, having had the executive floor room with lounge access a few times, I definitely have to adjust my previous... More 

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Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 22, 2014

"Its whiskey" they insist... yes it is, I have to admit ... but........ :-) what can I say? as I reluctantly reach for the Jack Daniels, longing for a scotch. 'Wait sir, we have another choice of whiskey'. The eager lounge staff rush backstage and proudly bring out some... Jim Beam. Reality kicks in a) this is Guangzhou b) It... More 

Was this review helpful? Yes 1
chengdu, China
1 review
5 of 5 stars Reviewed December 8, 2014

The geographical position is superior, the core areas located in the downtown business district, the surrounding supporting facilities, large shopping malls, to all the popular shopping center and entertainment center is very convenient; 交通顺畅,离火车站、地铁站都很近,出行便捷; The smooth flow of traffic, away from the subway station, train station are very close, convenient travel; 装修漂亮时尚,房间干净舒适,房间设施很齐全; Beautiful decoration, fashion, the room was clean and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau More 

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Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Cheap Tickets, Agoda, Hotels.com, Priceline, Ctrip TA, Odigeo and Tingo so you can book your Hilton Guangzhou Tianhe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#6 Business Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#6 Spa Hotel in Guangzhou
#9 Romantic Hotel in Guangzhou
#15 Family Hotel in Guangzhou
#92 Best Value Hotel in Guangzhou

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