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All 2,795 Guangzhou hotels

Hilton Guangzhou Tianhe

5.0 of 5 Hotel   |   No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
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Ranked #7 of 2,795 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Johnny K Toronto
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322 reviews from our community

Traveler rating
    171
    118
    26
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I attend the Canton Fair every year in October. I've stay at the Westin, Soluxe & Shangra-La hotels in the past and all offered free WIFI. I have not booked my hotel yet and I was really looking forward to book this hotel, until I found out they are charging for WIFI - Too bad, because a reputable hotel such... More

Was this review helpful? Yes 3
singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed here in the King Hilton Executive room for 3 nights (1-4th Sept) and subsequently the King Hilton Deluxe room for 1 night (6-7th Sep) and enjoyed my stay very much. Location The hotel is near my office hence great for me. Separately, it's also a 10 mins cab ride away to the GZ East railway station- very convenient... More

Was this review helpful? Yes 2
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. At the same time, we regret we were not able to provide you with the dining experience you expected. We are constantly innovating our offerings and your comments will help us improve in this area.... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed in Hilton tianhe for second time. during my visit to Guangzhou. firstly very conveniently located near Guangzhou east railway station . this is goodif you need to travel to Shenzhen or hongkong by train. just walking distance of 5 min. starting with the hotel. its an absolute master piece. when you enter the lobby u get a good feeling.... More

Was this review helpful? Yes 4
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We appreciate your feedback regarding the cost of our wireless internet service. We apologize that it made feel not so perfet during your stay. While we do charge an additional fee for wireless internet, we... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a clean business hotel with reasonable prices. This hotel may have been great instead of being good. Good points: - Room size is adequate - Room rate is more reasonable than other brand name hotels like Westin, Grand Hyatt, Marriott, etc - Clean - Helpful staff Bad points: - The location was not good. No restaurants nearby, except... More

Was this review helpful? Yes 1
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thanks for your kind comments about your recent stay with us. We regret we were not able to provide you with the dining and spa experience you expected. We are constantly innovating our menu offerings and the therapist training, your comments will help us improve in this area. also for the facilities we are now working on it, We appreciate... More

Zurich, Switzerland
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On an exhausting business trip this top business hotel provided everything a business traveler could ask for. A friendly welcome, efficient staff at the reception desk, excellent service in every respect. We had a big, clean and very spacious room, great bathroom with separate walk-in shower, even a shower toilet, and a cozy bed. We also had access to the... More

Was this review helpful? Yes 4
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau More

Rome, Italy
Top Contributor
175 reviews 175 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been in this hotel for 2 nights, while in transit from Australia back to italy and overall this is an excellent hotel. Clean, comfortable, central and well served, this hotel also has a great staff. Everyone here is very friendly and wishful to help you. A couple of hints: - DO NOT eat at the Chinese restaurant inside the... More

Was this review helpful? Yes 4
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. I appreciate your review of your recent experience at our hotel and restaurant. I understand that you were disappointed with your entrée, I have brought your comment to our Chinese restaurant team and we are... More

Bradford-on-Avon, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in the Hilton Tianhe whilst on business. We found it great value, particularly during Canton Fair when prices go sky high. My room was beautiful. Large, fresh smelling as on a non smoking floor, the comfiest bed I've ever slept in, power shower and huge standalone bath. I didn't want to leave! The food was great, both in... More

Was this review helpful? Yes 3
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau More

Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Hilton Tianhe for three nights. The room was well sized and the service received by staff was attentive and courteous. What really makes this hotel and it's team of chefs. As a very fussy water and someone who frequently travels, I was amazed at how good the food was at the hotel. Moreover, the Indian chef Joginder... More

Was this review helpful? Yes 10
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let Chef Kumar know that they helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Hilton Guangzhou Tianhe General Manager Grace Lau More

Mexico City, Mexico
Top Contributor
194 reviews 194 reviews
71 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I don't know why the hotels in China are more luxurious than the home brands. This is the case of this Hilton. The hotel is good indeed, excellent staff, good rooms... the bad is the daily charge for internet (which is not common in China) and the variety and quality of the breakfast, also the gym is not so good:... More

Was this review helpful? Yes 3
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We appreciate your feedback regarding the speed and cost of our wireless internet service. We apologize that it did not work well during your stay. While we do charge an additional fee for wireless internet,... More

Phoenix, Arizona
Top Contributor
90 reviews 90 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 9, 2014

Our flight was delayed into Guangzhou.......pretty common at the moment (August '14) and they very quickly checked us in. I was upgraded to an Executive Floor rooms, which was very good. Everything that you need for a short business visit in the room and bathrooms are great. Breakfast was a well laid out buffet and we had it included in... More

Was this review helpful? Yes 10
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for your recent stay at Hilton Guangzhou Tianhe. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Hilton Guangzhou Tianhe General Manager Grace Lau More

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Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
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Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou

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