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All 2,822 Guangzhou hotels

Hilton Guangzhou Tianhe

5.0 of 5 Hotel   |   No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
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Ranked #6 of 2,822 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Shun Zhu W Kowloon, Hong Kong
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369 reviews from our community

Traveler rating
    195
    137
    30
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Kowloon, Hong Kong
1 review
4 of 5 stars NEW

The building at next block is not good. When we walk on the street before going into the hotel, it is smelly and feeling not good. The day we lived in the hotel was raining, therefore the street was wet and look dirty. Also, there are some cars and taxi moving on the pedestrian. Adult must take care of kid... More 

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed in Guangzhou for a few nights when I was visiting her whilst she was working nearby, and for that time we were probably the closest thing to tourists in the entire city of 15 million people. It is a bleak, soulless cultural vacuum, and whilst it does attract many outside visitors these are strictly business... More 

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Hong Kong
1 review
5 of 5 stars Reviewed 1 week ago

This is a nice hotel at convinient location. The service I received was good. It makes you feel you are cared of. It was a good and enjoyable experience staying at the hotel. Every time you stay, you can expect silimar experience as well.

Review collected in partnership with Hilton Hotels & Resorts

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malaysia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

None of the taxis that we flagged down knows the hotel. We decided to walk from the East Bus station. Yep, when you have bulky luggage, imagine flights and flights of stairs. We asked along the way but no one seems to know the hotel! It's so frustrating. Finally a man on the street who were trying to convince us... More 

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Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 5 nights at the executive floor. The hotel is conveniently located and the rooms are very nice. The executive lounge was amazing and served as an "office@ during our stay.Good food, drinks and excellent service. Every employee at this hotel is happy to see you. Amazing experience. We had dinner and lunch at every restaurant and... More 

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Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau More 

Sydney
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room: HILTON DELUXE SUITE Overview: Hilton Tianhe is a relatively new hotel, which opened on 19 August 2011. This hotel is decorated in classic Hilton style, i.e. modern. The lobby is grand and spacious, featuring check-in counter at one end, with a bar at the other. In the middle is a cash conversion machine, the lifts and ATM's, which is... More 

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Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thanks for your detailed review. We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton. We apologize for the parts that we did not do the best, and have reported your concerns to our team. We have We will be sure to address the issues with the room amenities and... More 

Adelaide, Australia
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 15, 2015

The staff at this hotel were extremely friendly! I was travelling solo from a western country over Christmas and all the staff in this hotel were polite and wished me a merry Christmas. The gym has good facilities with a great view. I highly recommend dining at Sui Xuan!

Was this review helpful? Yes
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau More 

Sg
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2015

We had a one-night stay at Hilton Guangzhou on 27 Dec 2014 and were not disappointed - truly a Hilton experience. Spacious bedroom and bathroom, comfortable bed and request for special pillows were met. Staff were helpful although some had difficulty understanding some requests in English...but not to fret - help came along very soon with another English-speaking staff. Concierge... More 

Was this review helpful? Yes
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau More 

Bogota, Colombia
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 12, 2015

I have traveled to Guangzhou many times and stayed in very good hotels but I can honestly say this is one of the best. The breakfast buffet is amazing and probably the best Ive had in a China hotel.. Executive Chef Francesco Rizzo is right there on top of things. We had a nice chat. A very nice guy on... More 

Was this review helpful? Yes 1
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let our Chef Francesco and Manager know that they helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Hilton Guangzhou Tianhe General Manager Grace Lau More 

Hong Kong, China
Top Contributor
129 reviews 129 reviews
43 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed December 28, 2014

The hotel is very nicely appointed and trendy. It provides shuttle bus to the Guangzhou East Railway station but it's still quite far from the bustling area of GZ. Room very spacious but free wifi is limited (by time or capacity this I'm not sure). The pillow was a bit too soft for me though.

Was this review helpful? Yes
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. I apologize that internet access was of concern during your time with us, we do offer guest service center number specifically dedicated to assisting our Guests and I have touched base with both our provider... More 

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Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
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Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#5 Business Hotel in Guangzhou
#6 Spa Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#15 Family Hotel in Guangzhou
#101 Best Value Hotel in Guangzhou

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