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Hilton Guangzhou Baiyun Hotel

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No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
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1 room 1 adult
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Hilton Guangzhou Baiyun Hotel
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270 Reviews from our TripAdvisor Community

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Bellingham, Washington
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Do not select this hotel if you need to use the Internet for business or other serious purposes. The hotel's Internet service is so slow and and of such poor quality that it was barely possible to do simple email, and impossible to upload or download documents. I could not recommend this Hotel , which is otherwise exemplary, to any... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank nthomson50
San Diego, California
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for three nights. We had an executive room. The executive lounge was wonderful for afternoon tea and evening drinks and food. In fact, you could easily make a complete dinner out of the food. Unlike most Hiltons, breakfast was not served in the executive lounge. Instead, you had to eat downstairs. This worked out well since there... More 

Helpful?
1 Thank sandyfSanDiego
Dade City, United States
1 review
5 of 5 stars Reviewed December 20, 2015

I recently stayed 30 nights at the Hilton Guangzhou Baiyun Hilton and found the staff incredibly helpful and the level of service amazing. Most everyone I encountered spoke English and was very helpful and made me feel at home! The ladies in the lounge were amazing! Nancy, Jenny, Melissa, Cycle, Benita and the whole lounge staff are Superstars!!! Seven and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John B
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear John B, thank you so much for being our guest and for your super nice review here on TripAdvisor! Its great to read that our team at the Executive Floor and at our Restaurant took so good care of you. I will definitely share your praise with them and ensure they get the recognition for their service. This will... More 

Beijing Region, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 19, 2015

One quick night stay. Location is quite near to the airport if what your re looking for is spoiled good night rest, great facilities and speedy efficient service. Check in was smooth perfect for travelers arriving at a late time. The room was exactly what I needed to boost me up for my next plane to catch; the bed comfort... More 

Helpful?
1 Thank Live_the_life_u_luv
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Travel_eat_enjoy, Thank you very much for having stayed with us and for your kind review. Am very happy to see you had a good stay and especially enjoyed our beds. Indeed they are very comfy and perfect for a good night sleep after a tiring journey. The team and I would be very happy to welcome you back in... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 10, 2015

Stayed at the Hilton Baiyun for 5 nights with a friend. We were attending a conference at another local hotel. We were really fortunate to have stayed at the Hilton. Unlike our other colleagues who stayed elsewhere, we were really blessed to look forward to coming back to our rooms each night. We upgraded to a Club room, and enjoyed... More 

Helpful?
1 Thank cpl_v
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear cpl_v Thank you very much for having chosen to stay with us for your recent conference in Guangzhou. It is very nice to see that the team and especially Ivy from our Executive lounge took great care of you. I am please you found our facilities and service to your satisfaction and would return. For this, please feel free... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed December 4, 2015

Sound Hilton so so only cos location suits my business places hope hotels do somethings to improve breadfasts foods. Chinese Restaurant foods also getting worse and services very lousy.One thing I likes very much is rooms

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Boon Meng Q
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Boon Meng Q Thank you very much for having been our guest. I am truly sorry to hear that you feel our Chinese Restaurant is not up to standard and the service was disappointing. Please be assured that we take your feedback very serious and I will discuss with our team to improve upon your feedback. Please feel free... More 

Vancouver
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2015

I’ve stayed at Hilton Baiyun during the two phases of the Canton Fair this year, and have had an excellent experience overall. Soon as I walked into the hotel I was prompted greeted by various staff and was offered a cool beverage. Check-in was swift and pleasant and the room spacious and clean with fast internet. I especially enjoyed bubble... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Sophia Z
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Sophia Z, Thank you for having stayed with us and for sharing your nice review here. Its very nice to read your detailed feedback and to see that our team really took good care of you. Am also happy to note that you observed our colleagues taking care of another guest while you were at the reception. I will... More 

jerusalem, Israel
1 review
5 of 5 stars Reviewed November 10, 2015

I felt at home, they have a very kind and service oriented staff in any venue. very good quality of food, beverage, facilities, internet connection. Good location. is the perfect place to stay if you are in a business trip. After a hard working day, you can enjoy the GYM, a good dinner and then a good drink and cigar... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Eduardo Guerra G
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Eduardo Guerra G Thank you for your recent visit to our hotel! Great to read your positive feedback and that you found our service and faculties to be very good. Our aim is to make all our guests feel at home and it seems that the team did that in your case. I hope you will visit us again... More 

Yunanstaymonth=10
2 reviews
5 of 5 stars Reviewed November 5, 2015

Easy to come from airport both vehicle or metro. nearby few big shopping mall. spacious room, no traffic jam. Good service, very big and nice lobby, there is nice bar in the hotel, beer garden also is good as well

Review collected in partnership with this hotel

Helpful?
Thank zongminl
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear zongminl Thank you for staying with us and for leaving your feedback here. Am very glad that you find our facilities and service to be very good and that you enjoyed your stay. Indeed our location is not too far from the airport and the nearby shopping malls offer a nice choice of shopping and entertainment. Am also happy... More 

eastern cape
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 5, 2015

I've stayed in many hotels across the world although I have only recently started commenting on Tripadvisor. This Hotel is absolutely beautiful in every way. The only problem is that they have set the benchmark so high! Well done.

Helpful?
Thank colinwd
GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear colinwd WOW - what a nice review! Thank you for staying with us and for sharing your praise here. Am glad you enjoyed your stay and that the team provided you with a great time. We all hope you will visit us again soon and if i can be of any assistance personally, please let me know at any... More 

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