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Hilton Guangzhou Baiyun Hotel

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No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
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Hilton Guangzhou Baiyun Hotel
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Hilton Guangzhou Baiyun Hotel
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223 Reviews from our TripAdvisor Community

Traveler rating
    113
    75
    24
    4
    7
See reviews for
14
12
12
138
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (223)
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    (64)
  • Jun-Aug only
    (41)
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    (60)
  • Dec-Feb only
    (58)
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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is my second time staying in this Hotel. This time it was for 5 days. It was comfortable and convenient to myself. It is just outside the city centre. Rooms are comfortable, bed and linen are as well with high thread count. Nice bath tub and an electronic blind that open up the glass to the room enabling one... More 

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Sydney, Australia
Top Contributor
71 reviews 71 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on business for 6 nights & was extremely happy, the rooms were spacious & very clean, the breakfast was fantastic, so much to choose from! The gymnasium was also fantastic, very clean & lots of equipment. I ate dinner at the restaurant a few nights & the meals were good. Theres a big shopping centre next door... More 

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Graham, North Carolina
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A friend who has stayed at this hotel for the past five years recommended it to my husband and I. The hotel was beautiful, the rooms were wonderful, and the concierge was the best I have ever seen! Also the breakfast was spectacular! When we travel to Guangzhou once a year we will probably come back to the Hilton! Thank... More 

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Seoul, South Korea
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel during an academic conference at Baiyun International Convention Center. The room was very clean and nice. The buffet was really delicious! I could enjoy traditional Chinese food. I love trying local food when abroad. The fitness gym was also nice. Everyone was kind and not so difficult to communicate in English. But the swimming pool... More 

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Kayseri Province, Turkey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed hotel in april 2015 for canton fair. hotel is good condition also room clean and comfortable and staff can speak English. breakfast was very rich and good for europe people. There is a Turkish Cheff in restaurant I cant remember his name but he is very lovely and helpful for visitors. there is free wifi in hotel. hotel... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Hilton Guangzhou Baiyun Hotel during my last visit to Canton Fair. I really enjoyed my stay. The hotel provided shuttle buses to Pazhou area and I also utilized the metro. The rooms were clean and very comfortable. The breakfast offerings were good and I enjoyed the executive lounge each night of my stay. The hotel is... More 

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Durham, North Carolina
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a beautiful Hilton property, but the service is unacceptable both for the brand and the price. The concierge staff consistently said "no" to even the most basic requests. For example, I asked for recommendations to do something different on my one day off from work, like take a cooking class or go on a walking tour: the answer... More 

Review collected in partnership with Hilton Hotels & Resorts

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GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear EllenLM Thank you for staying with us and for sharing your experience here. I am very sorry to see that despite the positive feedback about our facilities, we failed to meet your exceptions. I do apologize for this and am sorry that I was not able to meet you personally to assist with any of your needs. Your feedback... More 

Tel Aviv, Israel
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2015

We have stayed at the Hilton Bayun hotel in Guangzhou for business two periods in April. As a Hilton hotel you could not expect less then the room standard and the hotel facilities, they are all in good-very good level and will give you some "western feeling" away from home. The hotel manager Andy a lovely Gerrman guy is anywhere... More 

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GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Roni O Thank you so much for your stay with us and for your very nice review of your time here. I am glad you had a good time and were fully satisfied with our services and facilities. We continuously strive to further improve our service and offerings and will never be ‘done’. Therefore, training is a big part... More 

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 23, 2015

Located in the redeveloped area of the old Guangzhou airport, this is a decent hotel, with typical Chinese market 5-star amenities, and a generally friendly staff. Not exceptional, but not bad in any area, except one: The 100RMB/day charge for internet. Yes, there's free wifi in the public areas, which is why there are people clustered in the lobby and... More 

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GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear BrioPA Thank you very much for staying with us and for sharing your experience. It’s nice to see that overall you were satisfied with your stay. Am sorry that the internet fee marred your otherwise positive stay. We conduct regular market surveys and ensure we are in line with hotels of the same category. As for the location, indeed,... More 

Lima, Peru
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 21, 2015

Overall good experience during my visit to the Hilton baiyun mainly to visit the canton fair for two nights. Good accommodations with modern details, good breakfast and good service. Would give more stars but received two uncomfortable treatments during stay, first day the room was not made, I came back from canton fair at 4 pm, leaving at 8 am,... More 

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GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear WilliamDyer Thank you for having chosen our hotel for your visit to the Canton fair. I also would like to thank you for your compliment about the accommodation, our breakfast and the team. I am sorry that we missed cleaning your room in a timely fashion during those days. As for the internet, the speed issues is mainly related... More 

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