If you don't speak Chinese, travel to Asia can be a daunting experience. The staff of the Guangzhou Hilton Baiyun are committed to making you feel right at home! Everyone in this hotel is hard working, kind, and compassionate! Every need is provided for with a gracious smile. The hotel is efficient and well run! The service is personable and... More

I stayed at this hotel for two nights for a trade fair. The hotel has all the amenities of a nice five-star hotel. Great rooms, an opulent breakfast that leaves no wishes and a nice hotel bar with live music. So why not the full score?? The Guangzhou Hilton is a great hotel but not one that I will remember... More

Stayed one night. Sparklingly clean hotel with big rooms. Location is a little out of town, but clearly there is plenty of development occurring and I think Hilton are in early in what will become a thriving part of Guangzhou. I caught the Metro, and it was a little bit of a walk (maybe some signage - but who catches... More

Just returned from a stay at the Hilton. It is a beautiful hotel in a new development area. It is quite a way from town, about a 15-20 minute cab ride to the Guangzhou East Train Station. But...what you get in return is a brand new Hilton with excellent service. We stayed on the executive club level and took advantage... More

We stayed at the Hilton for two nights and found the staff to be very friendly and helpful. We came during a busy time so a staff member led us to the executive lounge to check us in where we enjoyed free snacks and drinks. We also ordered room service and the food was unexpectedly good. The location wasn't that... More

My boyfriend and I had a wonderful stay at the hotel during the Canton Fair. The staff were extremely helpful and understood English well. The front desk staff helped us write instructions and directions in Chinese for when we left the hotel. The free shuttle service was efficient in travelling to/from the fair. Getting around via taxi to go sight... More

Great Job Hilton this year old Hotel is well ran and is what you would expect out of a top flight Hilton hotel.. New and well maintained and clean,,,room is large and bed is very comfortable and room is quite so you sleep like a baby.. Area is away from the hussle and bussle but close enough (30 minute taxi)... More

I loved it, looked perfect and in a good location. Staff is very worm and helpful, restaurant are great! I stayed over the Canton fair so the prices were a little too high but I had no other choice, hotels everywhere were very expensive, but I would still go there regardless.

This hotel took total advantage of heavy demand in the area and unwilling to make a simple change without large penalty. The hotel staff and as well as Hilton staff were extremely unhelpful. I would caution anyone booking with this hotel to assure their travel plans are set in stone. Customer service is not a big concern.