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Hilton Guangzhou Baiyun Hotel

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No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
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1 room 1 guest
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Hilton Guangzhou Baiyun Hotel
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232 Reviews from our TripAdvisor Community

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Traveler rating
    117
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (232)
  • Mar-May only
    (64)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (58)
All months
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I and My family has been here for 2x one night check in. We love the place and even around the hotel very convenient to the malls. And special because of the mountain view. Bit far from the metro station but it's worth it to visit. We love the food especially the tea set and their buffet. Surely we will... More 

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Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This exquisite hotel located in north of the city is a stones throw from a major shopping center offering a wide variety of eateries, retail outlets including a Walmart. (Useful for all general amenities) The customer care offered by the hotel staff throughout my stay was second to none. This was demonstrated a few days into my trip when i... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am always traveling. I never complain when I pay little and get bad service but 5 star hotel from the famous Hilton brand should be much more better in my imagination. 1) check in time over 30 minutes. No people. They just can't found my booking. Even I show them email confirmation. Make a long distance call to settle... More 

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Rapid City, South Dakota, USA
Level Contributor
77 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 28, 2015

This is a very good business hotel a bit away from the city center of Guangzhou - but close to lots of businesses. Rooms are fairly modern, clean and comfortable. The staff went out of their way to be friendly and helpful to the extent of running an errand for some supplies that I had forgotten. If business brings you... More 

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Amsterdam, The Netherlands
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

The hotel is impeccable. However it is located out of city center. So if your purpose is to visit guangzhou it might not be that handy. Otherwise they have good restaurants, nice bar, fitness center and also a Bier Garden that help the thirsty to refuel from a busy day.

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Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed June 14, 2015 via mobile

Visited Guanchzhou for business.We had a meeting in this hotel so I can't say anything about location for those who's going to travel and see the city, only about service.After 4-hours delay I was more than just happy to be in a Hilton.Amazingly good bed,shower and bath itself.I was met by a plate of fruits and cookies as the stuff... More 

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GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Elena S Thank you so much for you very nice review. Great to see that you enjoyed your stay with us and that you recombined us on this forum. I have to agree with you, our beds are indeed very comfy, thanks to special mattresses and topper mattresses especially produced for our hotel. I hope you will have the... More 

seoul, South Korea
1 review
3 of 5 stars Reviewed June 3, 2015

It is not a good hotel The hotel staff are not friendly and not courteous. 호텔의 룸 컨디션은 기대이상도 기대이하도 아닌 무난했으나 직원들의 친절도및 표정 말투는 기대이하였다 같은 도시의 쉐라톤 호텔은 직원및 룸컨디션도 좋았으나 백운 힐튼호텔은 그러지 않았으며 위치도 좋지않았다 복도에서의 소움도 숙면을 취하는데 방해가 되었으며 복도에서 이상한 냄새가 기분나쁘게 했다. 호텔이 신축이라 비교적 깨긋했지만 힐튼 이라는 브랜드 치고는 전반적으로... More 

Review collected in partnership with Hilton Hotels & Resorts

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GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Oh J Thank you for having stayed with us recently. I am sorry that you did not enjoy your stay as much as we would have liked you to. Please accept my apologies for not having been able to provide you with an experience that would have made you feel better. Indeed our location is not city center but... More 

Melbourne, Australia
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 26, 2015

This is my second time staying in this Hotel. This time it was for 5 days. It was comfortable and convenient to myself. It is just outside the city centre. Rooms are comfortable, bed and linen are as well with high thread count. Nice bath tub and an electronic blind that open up the glass to the room enabling one... More 

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GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Randolf W Thank you very much for having stayed with us and for your review on tripadvisor. I am happy to see you enjoyed your stay and found our hotel comfortable. It would be my pleasure to welcome you back with us and in case I can personally assist, please let me know direly at any time. Best regards... More 

Sydney, Australia
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 24, 2015

I stayed here on business for 6 nights & was extremely happy, the rooms were spacious & very clean, the breakfast was fantastic, so much to choose from! The gymnasium was also fantastic, very clean & lots of equipment. I ate dinner at the restaurant a few nights & the meals were good. Theres a big shopping centre next door... More 

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GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Freez93 Thank you for having stayed with us and for sharing your praise on tripadvisor. Its great to see that you had a good time and that our team made your stay pleasurable. I am especially pleased to see that the team found help in case of language challenges and therefore could assist you. Your comments will be shared... More 

Graham, North Carolina
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 18, 2015

A friend who has stayed at this hotel for the past five years recommended it to my husband and I. The hotel was beautiful, the rooms were wonderful, and the concierge was the best I have ever seen! Also the breakfast was spectacular! When we travel to Guangzhou once a year we will probably come back to the Hilton! Thank... More 

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GM_GZ, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Rebecca K Thank you very much for taking the time to share your very nice feedback on this forum. Its great to see that you enjoyed your visit and that our team took good care of you. I have shared your praise with the Concierge team to keep them motivated to continuously deliver great service. I hope we will... More 

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