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All 2,660 Guangzhou hotels

Hilton Guangzhou Baiyun Hotel

4.5 of 5 Hotel   |   No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
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89%
Ranked #16 of 2,660 hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Thealheath Neu-Ulm, Germany
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178 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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  • Turkish first
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English first
Neu-Ulm, Germany
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here on business many times now, the hotel is great, but small things such as free WIFI only in the public areas, an expensive restaurant,and expensive spa dent it a bit. TIP: behind the hotel is a large mall, with good restaurants in the 3rd floor. Breakfast is VERY good, people are VERY friendly and helpful. This has... More

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Hong Kong
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

This is my second visit. As a HHonors Diamond, and due to a minor incident during my last visit, I was offered a suite upgrade in advance. The Executive Suite is nice, before I found out the problems. 1. The door of the bathroom is poorly maintained. At first I thought I broke it, but l found the same issue... More

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南京, China
1 review
4 of 5 stars Reviewed June 16, 2014

Hotel location is very good, although not in the city center, but close to the baiyun park, surrounded with wanda plaza bay and 5 shopping center, dining shopping with children play is very convenient, although there are some distance from the subway (10-15 minutes' walk), but if you don't want to walk can also sit in the doorway station bus... More

Review collected in partnership with Hilton Hotels & Resorts

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Hilton G, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Yue C Thank you for your feedback and for having stayed with us. Am sorry to see that you had a small issue with your bathroom and hope that our team was able to fix this for you quickly. Great to read that besides that you had a good stay and were satisfied with our facilities ans service. I... More

Senior Contributor
35 reviews 35 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 3, 2014

A good quality business hotel, the only issue that I had was the quality of the internet service, connection was an issue as it kept kicking out my devices. A good executive lounge and service and quality of breakfast was excellent. All of the staff speak English and are very helpful. Late night room service is a challenge, which for... More

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Hilton G, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear comradestuart Thank you very much for having stayed with us and for having taken the time to write about your experience. Am glad to see that for the most part you enjoyed your stay with us and thank you for the positive comments about our service. As for the Internet, I am glad to share that we have recently... More

Perth WA
Contributor
11 reviews 11 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 27, 2014

We stayed here in November last year. I was attempting to maintain my Gold status with Hilton Honours. The hotel was very near the enormous Wanda Mall with food stalls around the outside of the mall. The staff were very friendly and the executive lounge was the best we have had access to.

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Hilton G, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear sino888phile Thank you for review and positive comments about your last stay with us. Am glad you had a good time and enjoyed your stay here. Should you come back to Guangzhou, please let us know and it will be our pleasure to welcome you back again. Till then, save travels and best regards Andreas Justkowiak More

Providence, United States
1 review
4 of 5 stars Reviewed May 20, 2014

My stay at the Guangzhou Hilton was a pleasant one. The accommodations are nice and clean. The fitness center is note worthy of being mentioned. The staff was courteous and helpful for the most part. The only draw back that I noticed was the higher than average rates. However, if you book in advance, you are given a significant discount.... More

Review collected in partnership with Hilton Hotels & Resorts

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Hilton G, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Edwin R Thank you for having been our guest and for having shared your experience with fellow travelers. Am pleased to see that you were satisfied with our hotel and the service and am glad we were your hotel of choice for your visit to Guangzhou. In regards to the rates, it is always recommendable to book directly with... More

Bellingham, Washington
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 19, 2014

We stayed at this hotel for three nights in May. This hotel is conveniently located for people conducting business in the Baiyun district. The hotel is a short taxi ride from the airport and a convenient commute within the Baiyun industrial area. Next to the hotel is a big Wanda Shopping Center, Cinema and Walmart in the basement. The hotel... More

Was this review helpful? Yes 1
Hilton G, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear sigridp81 Thank you very much for having stayed with us and for having taken the time to leave your feedback on TripAdvisor. It is great to see that you thoroughly enjoyed your stay and that our team was able to truly extend our Hilton Hospitality to you. We have shared your praise with our team members and am sure... More

Palmerston North, New Zealand
1 review
4 of 5 stars Reviewed May 18, 2014

This hotel is relatively new, and excellent quality. It is located in a recently developed area on the former airport site, and it is some distance from the city centre but is quite accessible. However, this is a substantial nearby shopping centre, and plenty of taxis as well as a nearby metro station. It represents excellent value for money, and... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton G, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Claire Dianne M Thank you very much for your review and comments about our hotel. I am glad that you enjoyed your stay and were satisfied with our service and facilities. Please let us know directly if you come back to Guangzhou. The team and I would be delighted to welcome you back again here at the Hilton Guangzhou... More

Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 24, 2014

We stayed in the hotel for 6 days with breakfast and dinner included. The quality of the breakfast and dinners was very poor with a very small variety for western customers. Paid for 6 breakfast and 6 dinners. Could only stomach 3 out of 6 dinners English skills of hotel staff VERY limited and VERY poor Location of this hotel... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Hilton G, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear Werner K Thank you very much for having chosen our hotel for your recent visit to Guangzhou. I also like to thank you for having taken the time to share your experience on TripAdvisor. I understand that you were disappointed with the quality of our buffet and we have discussed this with the team for immediate improvement. If you... More

Jalandhar
Contributor
18 reviews 18 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 22, 2014

Perfect hotel to be in.Great lobby, good size rooms.The location of this hotel is next to a mall called Wanda complex, plus a night club right next to it.The staff is very helpful and try there level best to fulfill all your needs.The restaurant and bar serve great food.Its a place where one feels at home and i would recommend... More

Was this review helpful? Yes
Hilton G, General Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear nik1432 Thank you very much for having stayed with us during your recent visit to Guangzhou. It is very nice to read that you thoroughly enjoyed your stay with us and I have share you positive comments with the team for encouragement. If you return to Guangzhou, it would be my pleasure if you contact me directly for any... More

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Additional Information about Hilton Guangzhou Baiyun Hotel

Address: No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Guangzhou Baiyun Hotel 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in Guangzhou #13 Business Hotel in Guangzhou #15 Luxury Hotel in Guangzhou #16 Casino Hotel in Guangzhou #16 Romantic Hotel in Guangzhou #16 Family Hotel in Guangzhou #109 Best Value Hotel in Guangzhou
Hotel Class
Official Description (provided by the hotel)
The contemporary Hilton Guangzhou Baiyun hotel is only a 20 minute drive from Guangzhou Baiyun International Airport. Located next to the Baiyun Exhibition Center, closed to the Guangzhou wholesale Market and train Station,Set at the foot of the Mountain Scenic Area, this New Baiyun City hotel is located in the dynamic, new Wanda Plaza, which is home to a high-end mall and just 8 minutes from the Guangzhou Central Business District.308 spaciousGuest Rooms and Suites at this Guangzhou hotel feature Hilton Serenity Beds and high-speed internet access. Featureing more than 3220 square meter world class meeting space with 10 flexible function rooms which offer the very latest in audio/visual technology, or choose the 1500 square meter pillarless grand ballroom for larger occasions. Our business center has a wide range of amenities and services to help you execute the perfect event.Be spoiled for choice by the selection of cuisines on offer in our 6 tempting food and beverage venues. Enjoy breakfast in the family-friendly Senses, savor fine dining in Red and unwind with friends in the relaxing Rocks Bar of this Guangzhou hotel. Keep fit in our 25m indoor swimming pool or indulge in a treatment in our luxury Spa. ... more   less 
Number of rooms
308

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