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Guangzhou Marriott Hotel Tianhe

#20 of 2,830 Hotels in Guangzhou
Certificate of Excellence
4.5 of 5
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No.228 Tianhe Road, Tianhe District, Guangzhou, China
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Guangzhou Marriott Hotel Tianhe
Best prices for: 1 room 1 guest
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Ranked #20 of 2,830 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
mw147 New York
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212 reviews from our community

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    21
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
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New York
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my 3rd stay at this property and the best so far. I agree with some reviews outlining shortfalls in the staff. But that appears to be an issue of the past. Check-in was very smooth and quick. The room is spacious, bright, and very comfortable. The lounge is nice and the breakfast there is more than fine. The... More 

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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Though old hotel, it is well managed and maintained, so it seems much never than it actually is. Room is clean, nice and bright. Bathroom with both shower and tub. Bed is very comfortable for a westerner not use to sleeping on a stone! Great soft bedding. English movie channels available free on TV. Free internet, both WiFi and cable.

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Sydney, Australia
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

As always arriving at this property is wonderful, the staff seem to recognize me which is always nice. The usual upgrade to a suite didn't happen on this visit but i am not complaining. The room was fantastic as always

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Mexico City, Mexico
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Located by a great mall with good stores and restaurants, excellent service and facilities, do not miss a time to swim in the beautiful pool, nice rooms with great view. If you want to hang out enjoy rebel rebel bar just a few walks away walking or take a short trip in taxi to hotel W zone to eat and... More 

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nj
Top Contributor
70 reviews 70 reviews
68 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here last year and enjoyed the convenient location even though I was attending the fair some distance away. It is a great area with the mall at your footsteps and most anything else one needs nearby in this big city. The buffet breakfast is like a feast since you don't know in China with all the traffic when... More 

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Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Is a Marriot, with Marriot standard. The room is big and comfy. But the room temperature was freezing cold. I switched off both A.C unit before I slept, and the temperature can last for my 8 hours sleep. So you can imagine. You probably need to wear long john and winter jacket to sleep if you want to keep the... More 

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had just a couple of days in Guangzhou, therefore accessibility to good food and great shopping is our primary consideration in deciding on the hotel. Marriott at Tianhe enjoys a prime location and you can eat and shop till you drop! Generally the rooms we had on the eleven floor were comfortable, although not totally soundproof (could hear slight... More 

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Hong Kong
Contributor
17 reviews 17 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed this hotel before 1st October 2014. The transportation to Guangzhou is smooth. We booked the business suite for 2 nights. The view in the room is comfortable. The hotel lobby is small and not up to five star hotel standard. It is always full of people in the lobby. The breakfast is great and more choice of food.... More 

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Jakarta
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 24, 2015

This is my third stay here,I tried their executive floor this time (17-20 march) The rooms are still clean and well appointed My experience after third stay were : Breakfast taste and varieties still not good enough and lacks variety even not close to sheraton dongguan I just stayed days before Staff at breakfast are different faces from my last... More 

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Benjamin W, Front Office Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Ndr3, Thank you for choosing to stay with us at the Guangzhou Marriott Hotel Tianhe and for sharing your experience with us through Tripadvisor. I was pleased to read that our team in the Executive Lounge has taken great care of you and you have experienced some service improvements in our outlets from your previous stays. Please accept my... More 

Nj
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed March 21, 2015

I really don't understand why Chinese Marriott hotels insist on charging my invoice in US Dollars instead of RMB. Stayed at this hotel twice recently. Neither time was I asked at checkout if I wanted to pay in dollars or RMB. First time, I was charged in dollars, I noticed it and said NO I want to pay in RMB... More 

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Benjamin W, Front Office Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear MomentsNotice, Thank you for choosing to stay with us at the Guangzhou Marriott Hotel Tianhe and for sharing your experience with us through Tripadvisor. I was pleased to read that you had a great stay overall and therefore it is to our regret to learn, that part of our service during your stay was not up to standard. Please... More 

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