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Sofitel Guangzhou Sunrich

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No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
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Sofitel Guangzhou Sunrich
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Sofitel Guangzhou Sunrich
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812 reviews from our community

Traveler rating
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    226
    62
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (812)
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    (261)
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    (146)
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    (220)
  • Dec-Feb only
    (185)
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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel for 4 nights, the experience was memorable, and the staff was exemplary, thank you Miranda. The Hotel is ideally located, Cuisine Diverse and service impeccable. Rooms spacious and well appointed. Club Millesmie Lounge was especially welcoming after a long day, definitely on my favourite list of hotels to stay at …. One request Tea Selection in... More 

Was this review helpful? Yes 2
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Ashwin, Bonjour! We sincerely appreciate you taking the time to provide us your feedback. We pride ourselves on superior customer service and I am glad to see that our team members went above and beyond to make your stay more comfortable. Looking forward to seeing you soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich More 

Pacific Harbour, Fiji
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel hands down is one of my favorite hotels in the world, from the staff to the food to the personalized service I will only stay at Sofitel Guangzhou when traveling for business. I stayed on the club level and every morning they greeted me by name and always assisted with any requests that I had. With the stress... More 

Was this review helpful? Yes 3
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Heather, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words and positive feedback. We also very much appreciate your patronage and look forward to being of service to you again soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich More 

Porto, Portugal
1 review
2 of 5 stars Reviewed 1 week ago

I stayed in this Hotel from 1 to 5 April , when I arrived to airport I realized that I had forgot my watch in the room, then I called to the hotel and had the confirmation the watch was there.Then I sent an email asking the favour to return my watch to my address.Ms Rachel Duty Manager of Sofitel,... More 

Was this review helpful? Yes
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Guest, Bonjour! Thank you for your comments regarding your recent stay with us. We will definitely look into these experience that you have noted and make the appropriate corrections to smoothen the operations in the area. Sofitel Guangzhou Sunrich More 

Chengdu, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice experience in sofitel sunrich - amazing room and lobby. Specially mention that when i came back, fond a post card written by HK staff (Joyo, maybe), saying that "it was so nice to serve you. And it's hot outside, i have opened the air conditionor to keep the room cooler. Wish you nice stay." That was so sweet!

Was this review helpful? Yes 3
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Ke, Bonjour! We sincerely appreciate you taking the time to provide us your feedback. We pride ourselves on superior customer service and I am glad to see that our team members went above and beyond to make your stay more comfortable. Looking forward to seeing you soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich More 

Swampscott, Massachusetts, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is wonderful because of its location, service and infrastructure. Rooms are spacious and with great views of the city landscape, front east side rooms can see Canton Tower. easy access to public transportation and shopping mall. The breakfast buffet is really good and the price is not bad for a high end hotel, even the French restaurant is... More 

Was this review helpful? Yes 2
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Ruben, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words and positive feedback. We also very much appreciate your patronage and look forward to being of service to you again soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich More 

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here two nites. Location good. 10 mins from GZ East train station. Room comfortable with good layout. Hotel is quite big but only 3 staff at front desk when we checked in. Had to wait a bit. Only 2 staff doing check out in the peak time in the morning. Like to compliment the Sales n Marketing Director Andrew... More 

Was this review helpful? Yes 1
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Elaine, I would like to personally thank you for your continued loyalty to our hotel, and we want you to know that we very much appreciate your patronage! Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich More 

Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed three nights in this hotel during the Canton Fair this year. The Sofitel Guangzhou is the best Accor Group hotel I have stayed in the Asian Pacific region (apart from The Sofitel Melbourne, which I think has set the benchmark). The hotel presents a luxury feeling after you walk into the lobby - extremely high ceilling, marble floor, cristal... More 

Was this review helpful? Yes 3
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear KeeSyd, Bonjour! We sincerely appreciate you taking the time to provide us your feedback. We pride ourselves on superior customer service and I am glad to see that our team members went above and beyond to make your stay more comfortable. Looking forward to seeing you soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich More 

Preston, United Kingdom
Top Contributor
57 reviews 57 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here at the beginning of my trip, as I was attending the canton fair. It took approximately 45 minutes to get there from the airport by taxi and I was welcomed by friendly service at the reception, was checked in quickly and soon settled into my room. I had a king size room which was quite petite but... More 

Was this review helpful? Yes 3
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Chris, Bonjour! Thank you for your recent review of Sofitel Guangzhou Sunrich. I would like to thank you for your positive review and your kind words. Sofitel Guangzhou Sunrich is the only luxury hotel with a unique French feel for art and pleasure in Guangzhou. Again, thank you for your comments. Best regards and life is magnifique. Fredrik Genberg... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had been to the Sofitel Sunrich in April/May 2015. Summarized we had definitely a good time. The check in is very pleasant and friendly both on the ground level and on the club floor. If you book a club floor room you can manage more or less everything with the help of the club floor desk. Our room was... More 

Was this review helpful? Yes 3
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Stefan, Dear Guest, Bonjour! We sincerely appreciate you taking the time to provide us your feedback. We pride ourselves on superior customer service and I am glad to see that our team members went above and beyond to make your stay more comfortable. Looking forward to seeing you soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich More 

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