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Sofitel Guangzhou Sunrich

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No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
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1 room 1 guest
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Sofitel Guangzhou Sunrich
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899 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (899)
  • Mar-May only
    (264)
  • Jun-Aug only
    (228)
  • Sep-Nov only
    (222)
  • Dec-Feb only
    (185)
All months
Singapore, Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

Problems were rectified and dealt with immediately. Mr Pierre Chidiac has done well managing the hotel along with his team of dedicated hotel staff! Mr Byron on the other hand did well and kept F&B services and quality up to standard. My guest relation officer,Jade Wu, made sure I was well taken care of. Thank You Sofitel and Thank you... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed in many luxury hotels around the world and several in Guangzhou/Canton in the past. The Sofitel is absolutely exquisite. The Hotel is beautiful, the rooms are magnificent. The Front office personnel is pleasant, helpful, professional, multilingual,proactive, simply exceptional! The Front Office manager and his staff do everything to make you feel comfortable and always with a smile.... More 

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Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The wife and I came on a little vacation / business trip and stayed in this hotel. Hotel is excellent in terms of cleanliness and staff helpfulness. We had an amazing time here with zero trouble and everything was simply perfect. Staff will try their best to assist you. We met the resident manager (Sander Van Delden) who took the... More 

Was this review helpful? Yes 2
FredrikGenberg, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Rami m m M, Bonjour! Thank you very much for taking the time to review your stay. It was a true pleasure meeting with you on your departure and I look forward welcoming you back at some stage soon. Your comments are very well received and shared with the various teams. Feedback as yours is very constructive and the... More 

Penang Island, Malaysia
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Not a hotel that is in my preferred choice and this time I went because a friend is a regular guest here. It is really a positive surprise, room is good, clean and wifi is fast, efficient and free of charge. Breakfast for my case is not included but I went along and I think they have plenty of choices... More 

Was this review helpful? Yes
FredrikGenberg, Manager at Sofitel Guangzhou Sunrich, responded to this review

Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind feedback about our room, wifi and breakfast. In particular our 60 meters buffet spread others a wide diversity of breakfast options. Upon your return, I would suggest you stop by and try the set croissants of Guangzhou. Furthermore, we will definitely look into... More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed in Sofitel for 2 nights for a purpose of leisure. I believe the hotels ambiance the atmosphere is exceptional, as well as the quality of service was excellent. The doorman welcomed me with a warm smile, and the check in procedure was also fast and smooth. I had the opportunity to try the hotels executive lounge dinner buffet... More 

Was this review helpful? Yes
FredrikGenberg, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Budai, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words and positive feedback. We try very hard to provide good quality accommodations. Our team work very hard each and every day to make sure our guests are looked after. Look forward to serving you soon. Best regards and life is... More 

Denver, Colorado
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Sofitel Guangzhou very much. The staff was friendly and always was ready to help. Our room was very comfortable. Bring a swim cap if you wish to use the pool and be prepared for an eclectic breakfast at the hotel restaurant.

Was this review helpful? Yes
FredrikGenberg, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear BLynn, Bonjour! We sincerely appreciate you taking the time to provide us your feedback. Thank you very much for your appreciation on swimming pool, room and breakfast. We look forward to serving you soon. Best regards and life is magnifique, Sofitel Guangzhou Sunrich More 

Penrith, Australia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What a superb hotel . Rooms are of the highest level and finish. Big , spacious and beautifully appointed. Loved the waterfall showers ! Breakfast is almost impossible to describe. Enormous selection of superb food and i have never seen anything like it before in my travels. Coffee was great as was my grilled barramundi pieces and poached eggs amongst... More 

Was this review helpful? Yes
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear guest, Bonjour! Thank you for your comments regarding your stay with us. We have worked hard over the years to attract and maintain valued guests such as you. We take pride in the way that this hotel has transformed into the property it is today and that you repeatedly choose to stay with us whilst visiting Guangzhou. Life is... More 

Lahore, Pakistan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best thing about a hotel is when it exceeds your expectation. It was everything that they claimed it would be and more. The staff, the breakfast and the internet was 5 star. The property is modern. It is a 10 minute walk for where all the nightlife is. But very good for business purposes

Was this review helpful? Yes
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear AlirashidAhmed, Bonjour! Thank you for taking the time to review our hotel. We very much appreciate your kind words and positive feedback. We also very much appreciate your patronage and look forward to being of service to you again soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich More 

Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good hotel for those who need to go to the Canton Fair, including transfer offer. Great place to return after a long working day. Execelente room accommodations, with decor and comfortable facilities. One of the best breakfasts of the hotels I've been in life, with an incredible variety of options on the menu. Excellent SPA, and other installations in... More 

Was this review helpful? Yes 2
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear JoanaaBarbosa, Bonjour! It is with much pleasure to read your appreciation to our hotel’s culture. Sofitel Guangzhou Sunrich is the only luxury hotel with a unique French feel for art and pleasure in Guangzhou. Books, music and even “Le nez du vin” (54 scents of wine) are selected into our Culture Menu for guests enjoyment at their rooms. We... More 

Macau, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the first Sofitel I have stayed. Undoubtedly, its exterior design, room decor, and facilities are exceed normal 5-star hotel, even its location is not directly connected or near Metro Station, I would still say it situated within easy access of shops and shopping mall. But unfortunately, the service standard is much lower than what I expected for a... More 

Was this review helpful? Yes
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Mr. Mok, Bonjour. Thank you very much for reviewing our hotel. Creating a positive arrival experience gives every customer the right impression of the hotel and the services he will be expecting for the rest of his stay with the hotel. The front desk agents are guided accordingly by Front Office Manager. Since then, a series of training was... More 

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