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Sofitel Guangzhou Sunrich

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No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
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Sofitel Guangzhou Sunrich
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836 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (836)
  • Mar-May only
    (265)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (220)
  • Dec-Feb only
    (185)
All months
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Wonderful stay in the hotel, thanks all the efforts of the team, however, the quality of the breakfast have to improve. It will be perfect if I can taste the real southern cuisine in your Chinese restaurant and real French taste.

Was this review helpful? Yes 1
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Jean, Bonjour! Thank you for your comments regarding your recent stay with us. I will definitely look into the Chinese Restaurant experience that you have noted and make the appropriate corrections to smoothen the operations. We hope that you will give us another opportunity to be of service to you, so you could experience our service enhancements. Fredrik Genberg... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is usually my first choice of stay due to its proximity to where my business takes me. However, after a few stays, this hotel has managed to grow on me so much that it has definitely become one of my top favorite hotels in China and probably the best Sofitel in Greater China Area. Well done! Semmy He,... More 

Was this review helpful? Yes 1
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Nick, Bonjour! We sincerely appreciate you taking the time to provide us your feedback. We pride ourselves on superior customer service and I am glad to see that our team members went above and beyond to make your stay more comfortable. Sofitel Guangzhou Sunrich is the only luxury hotel with a unique French feel for art and pleasure in... More 

Dubai, United Arab Emirates
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Checked into this hotel being a le accor member. We were excited about our stay. The property is nice and clean, rooms are well decorated. The buffet is excellent with an impressive spread. However, we had an issue with the airconditioning in our room. We called the room service at 19:30 hrs to have it checked while we were out... More 

Was this review helpful? Yes
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Gagan, Bonjour! Thank you very much for your constructive feedback. It is with sincere regret that we note your dissatisfaction with the air-con facilities. We take pride in our facility maintaining and attention to detail, but clearly we were not up to standard on this occasion. Please accept our sincere apologies. Director of Engineering has attended to the problem... More 

Paris, France
Level Contributor
81 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

just stayed for 1 night, but enjoyed the delicate decoration of the rooms, entrance of the hotel. The Breakfast is great, everyone will find something of its choice : fruits, freshly cooked noodles, reasonnably tasty French bread, egg bar, dim sum, fruits, yogurt, sushi bar, and so on. I just regrte I couldn't stay 1 more night !

Was this review helpful? Yes 2
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Elina, Bonjour! Thank you for your recent review of Sofitel Guangzhou Sunrich. I would like to thank you for your positive review and your kind words. We try very hard to provide good quality accommodations at a reasonable price, and our team work very hard each and every day to make sure our guests are looked after. We hope... More 

Hong Kong, China
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

We came from Hong Kong for a quick getaway, and thoroughly enjoyed it. The rooms are large, modern, and very tastefully arranged. The service was outstanding, including handling special arrangements in our room for the Valentines Day. I understand that it's mostly meant for business travellers, but it works just as well for a romantic getaway. Nice, big tub. -... More 

Was this review helpful? Yes 2
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Guest, Bonjour! It is with much pleasure to read your appreciation to our hotel’s culture. Sofitel Guangzhou Sunrich is the only luxury hotel with a unique French feel for art and pleasure in Guangzhou. Books, music and even “Le nez du vin” (54 scents of wine) are selected into our Culture Menu for guests enjoyment at their rooms. We... More 

Napier, New Zealand
Level Contributor
56 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is 5 stars all the way. From Check in Everything has been magnifique ! I can't recommend the Club rooms highly enough. Anna is a delight. Her service, humour and conversation have been a highlight of our stay here. Thank you Anna and all the staff in the club lounge for your exceptional service. We still have 2... More 

Was this review helpful? Yes 3
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Will, Bonjour! We sincerely appreciate you taking the time to provide us your feedback. We pride ourselves on superior customer service and I am glad to see that our team members went above and beyond to make your stay more comfortable. Looking forward to seeing you soon. Best regards and Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is new clean and excellent. The rooms are superbly decorated and you will find everything you could wish for in a 5 star hotel. The breakfast is excellent and different. It reflects European culture rather than the American 5 star international hotel offering. There are a number of surprises in what is offered and Europeans will find it... More 

Was this review helpful? Yes 1
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear guest, Bonjour! It is with much pleasure to read your appreciation to our hotel’s culture. Sofitel Guangzhou Sunrich is the only luxury hotel with a unique French feel for art and pleasure in Guangzhou. Books, music and even “Le nez du vin” are selected into our Culture Menu for guests enjoyment at their rooms. We hope that you will... More 

Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay in Softel Guangzhou many many times last years and this years. The location is near Downtown, the view is wonderful, the Food is amazing. The most impressed me is the Club Lounge. It has the best smile Staff and wonderful drinks. Thank you very much for Winnie and others staff.

Was this review helpful? Yes 3
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear KKNONG, Bonjour! We sincerely appreciate you taking the time to provide us your feedback. We pride ourselves on superior customer service and I am glad to see that our team members went above and beyond to make your stay more comfortable. Looking forward to seeing you soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou Sunrich More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Sofitel Guangzhou for the first time (in fact my first ever sofitel experience) and I must say I was quite impressed by the hotel and its staff. The staff in general were very courteous and helpful. Was particularly impressed by 2 individuals viz. Mr. Pierre and Ms. Anna Dupupet. There was a mix up in our booking... More 

Was this review helpful? Yes 3
FredrikGenberg, General Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Ronny, Dear Guest, Bonjour! It is with much pleasure to read your appreciation to our hotel’s culture. We pride ourselves on superior customer service and I am glad to see that our team members went above and beyond to make your stay more comfortable. Looking forward to seeing you soon. Life is Magnifique! Fredrik Genberg General Manager Sofitel Guangzhou... More 

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