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All 2,046 Guangzhou hotels

Sheraton Guangzhou Hotel

4.5 of 5
West Tower, No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
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Sheraton Guangzhou Hotel
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Ranked #9 of 2,046 hotels in Guangzhou
Most recent review
4 of 5 stars Reviewed June 14, 2013
Vik-Maki Prague, Czech Republic
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154 reviews from our community

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Prague, Czech Republic
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 14, 2013 NEW

Hotel is really good rooms have good size quiet air condition! stuff is friendly and professional Good connection to airport, train to Hong Kong or to Canton expo (just few stops by tube). Bed: I don't understand why to pay in such hotel internet extra especially if it works nor really well

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
June 16, 2013

We appreciate you taking time to review us. We are sorry to hear the internet works not well, we will taking proper action to investigate this case in order to prevent the similar events occur in the future. Thank you for your feedback and we look forward to welcoming you for a renewal experience at Sheraton Guangzhou. More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2013 via mobile

State here for three nights on a business trip . Hotel is in a great location, with a short walk to the metro, and lots to see immediately round the hotel. Rooftop pool is great , with the spa providing the towels etc ... Right next to a shopping plaza,, and they have Starbucks right next to hotel .. A... More

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
June 3, 2013

Thank you for taking time to review us, we are very glad to hear that you do enjoy your stays and we appreciate very much for the comments you shared as a business traveler. We look forward to welcoming you back to Sheraton Guangzhou in the future. More

Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2013 via mobile

I travelled from the uk on business to deliver a training workshop. The hotel rooms were amazing. The best shower I have ever had! The training room and staff that looked after us in the conference rooms were brilliant and the quality of the food at breaks and for lunch was superb. I really recommend this hotel.

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
May 31, 2013

Thank you very much for providing such positive comments, we are very glad to hear that you had have a wonderful stay and your conference experience are even more perfect and successful. We are certainly look forward to welcoming your return. More

Tokyo, Japan
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 22, 2013

Nicely located three stations away on tube from the Guangzhou East station (where train from Hong Kong arrives). It is next to a large shopping mall, so easy to go for a bite, and there's Haagen-Dazs there. I asked for a room with a good view, and they placed me in the highest floor for the given rate, which was... More

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
May 24, 2013

Thank you so much for taking your time to review our hotel, we appreciate the great feedback you provided and it is always glad to hear that our valuable guests had comfortable and memorable stays during their travels. We apologize for the inconvenience that caused by taxi issue, we are continuously working on the taxi companies to provide better service... More

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 10, 2013

I recently had a chance to stay here for a work trip. China on the most part can be hard on foreigners (business and tourists alike). Guangzhou is a charming city, but it has lots of traffic and it's hot. My Chinese language skills are not the best, so at times when out and about it is quite an adventure.... More

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
May 13, 2013

We appreciate you taking the time to post these positive comments, it’s always great to hear that our guests enjoyed themselves during their stay with us. We would like to thank you for sharing your pleasant experience with us and we certainly look forward to welcoming you back to Sheraton Guangzhou in the future. More

Paris, France
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2013

Stayed in 2012 for about 7 weeks. Services are good, most stuffs speaks English. Metro just nearby, few good restaurants in walking distance. Next to Teemall where it has the delicious Tim sum, and southern Chinese food! Grandview mall just about 5 -10 min walk where you can find cheap manicure and pedicure in the basement, variety choices of merchandises... More

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
May 13, 2013

Thank you very much for taking your time to review our hotel and it is always great to hear that our guests do enjoy themselves during the stays. We appreciate such positive and valuable comments regarding our good locations, facilities and service, we will continue to strive to provide Sheraton signature experience to all our guests. We have a recent... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 26, 2013

Rooms: Average size - Desk: Yes - TV: LCD - Wifi: Yes. - Bedside powerpoint: No. Laptop cable can reach from the other side of the room - Fridge: Yes (cool only) - but full of drinks with no space for own drinks - Free bottled water: Yes - Balcony: No Bathrooms: Good. Marble and glass - Lighting over mirror:... More

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
April 28, 2013

Thank you for taking your time to review us. We are very appreciate your detailed comments, it is glad to hear that you have a good stay, we look forward to welcoming you back to Sheraton Guangzhou in the future. More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 25, 2013

I have been struggling to decide either to stay at Sheraton or Westin. There are mix review and opinion. I finally decided to stay in Sheraton and I made the right decision. The hotel is located just above Ti Yu Xi Lu station which makes it very easy to go to this hotel from Guangzhou airport or even the train... More

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
April 28, 2013

Thank you very much for choosing to stay at Sheraton Guangzhou Hotel and sharing with us your positive comments. We are very glad that you have a comfortable and memorable stay and certainly we look forward to welcoming you back to our hotel in the future. More

Mumbai
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 22, 2013

Great Location, Rooms, Views, Restaurant, Service. Overall an excellent package. Being from India, I found the price to be reasonable. We had a small child and had room service multiple times and also ate at their restaurant. The food was excellent every time. The only negative is that Taxi's are very difficult to get in the morning and evening.

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
April 23, 2013

Thank you very much for the great feedback you provided, we are very glad to hear that your stays were comfortable and memorable, and we appreciate your positive comments regarding our good location, hotel facilities and service. As for the taxi issue, we are continuously working on the taxi companies to provide better service especially during driver shift change over... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2013

Stayed here for 2 nights will definitely be back. I get to Guangzhou twice a year and have stayed at many properties with this Sheraton meeting all my needs and exceeding on customer service. The property is on a main subway line so access to to the Canton Fair site is easy if you need to move around outside the... More

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SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review
April 21, 2013

Thank you very much for your positive feedback, it’s always great to hear that our guests enjoy themselves during the stays. We appreciate your valuable comments regarding our good locations, facilities and service as well, we certainly look forward to your return. More

 
 
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Additional Information about Sheraton Guangzhou Hotel

Address: West Tower, No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 2,046 hotels in Guangzhou
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station. ... more   less 
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