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All 2,778 Guangzhou hotels

Sheraton Guangzhou Hotel

5.0 of 5 Hotel   |   No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
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Ranked #11 of 2,778 hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
joyce w
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224 people have reviewed this hotel

Traveler rating
    115
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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1 review
5 of 5 stars Reviewed yesterday NEW

This Sheraton was perfectly located, very clean, very nice appearance. The staff was extremely helpful and professional. Thanks for making this a great vacation stay. I will most definitely stay here again and highly recommend to anyone visiting Guang Zhou. We love this hotel so much.

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Hong Kong, China
Top Contributor
53 reviews 53 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Pros: - location: very central location accessible from exit D of Tiyu West subway station and attached to a large shopping mall with an AEON supermarket in the basement - service: staff is polite and helpful in general - hotel restaurants: Yue restaurant on the premises is a must-go for Chinese dim sum; high quality food and tea, spacious setting,... More

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Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As everyone said the entry was amazing, room were ok, bed was horrible- not a sweet sleep, noise on the 27th floor from the road. The lounge was weak, very limited food, not much of what they had n most trays were empty, but even rice and this is China. .... strange.. just missing something there for sure

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Kuala Lumpur, Malaysia
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there during the CANTON FAIR 2014. First impression- love the huge atrium lobby. went into the room, Room was great, big, comfy bed, huge bathroom. i liked it when they have a separate shower cubicle. The in-room slippers were good- not the thin paper type of in room slippers. 2 things i loved about the room: 1. powerful hair... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear fruitjunkie, Thank you for your time to share your feedback about your recent stay. We are pleased that you chose to spend your days at Sheraton Guangzhou Hotel. It is a pleasure to read the wonderful things you mentioned including our location, facility and food and beverage we provide at our Hotel. Fruitjunkie, your feedback is much appreciated by... More

San Diego, California
Top Contributor
57 reviews 57 reviews
53 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spend 3 nights here. First, the location is really good and easy to access restaurant, store and anywhere. 2nd, the staff was quite helpful, which was a definitely plus. 3rd, room is also very good, the bath room was spacious, just love it.

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Machilus, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More

New York City, New York
Top Contributor
175 reviews 175 reviews
150 hotel reviews
314 helpful votes 314 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a Starwood Platinum member and I absolutely felt recognized staying at the Sheraton Guangzhou. The hotel feels very new, with an expansive lobby and connecting shopping mall. At check-in I was told due to my SPG Platinum I had been double upgraded to a suite. The room, 2001, was magnificent, with a living room/dining room, separate office, separate... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Guest, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More

Alice Springs, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here in early July 2014. The room was great and the bed was very comfortable. The location is also great, shops, shops and more shops all around the building. Across the road is the sports centre, and underneath is an underground shopping mall, which is HUGE! The only thing was the over priced wifi. 90RMB a day, and... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. We appreciate your valuable comments and we are happy that you had a wonderful stay with us. We apologize for the internet service is slow, and we will improve our service. We would like to thank you again for sharing your experience with us, and we are certainly... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a frequent traveller, Sheraton Guangzhou Hotel at Tianhe is always my first choice at this city. The rooms are big, well equipped and come with breath taking city views. Located just adjacent with Tianhe shopping center, right over the subway terminal Tiyuxilu, this hotel bring you more than convenience and luxury than others. For business or leisure travel, this... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Guest, Thank you so much for choosing to stay at Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. Best regards, Sheraton Guangzhou Hotel More

Aachen
Top Contributor
136 reviews 136 reviews
29 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel from Sheraton in this city in the south of China. It is really 5 stars. The room are big , clean and well equipped. You will get two bottles of water daily, what it is really convenient in summer in this city. The breakfast buffet is fabulous , you could have a full lunch there , including some... More

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Jesus A, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward... More

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is in a great location for shopping and public transport, and easy to get to from the airport (line 3). The rooms are clean and comfortable, with good internet connection. The shops around the area are mostly international brands, but the local shopping / eating areas are only a few subway stations away.

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Guest, Thank you so much for choosing to stay at Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. Best regards, Sheraton Guangzhou Hotel More

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Additional Information about Sheraton Guangzhou Hotel

Address: No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Guangzhou Hotel 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Guangzhou #9 Spa Hotel in Guangzhou #10 Luxury Hotel in Guangzhou #11 Business Hotel in Guangzhou #12 Romantic Hotel in Guangzhou #101 Best Value Hotel in Guangzhou
Hotel Class
Official Description (provided by the hotel)
Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station. ... more   less 
Number of rooms
445

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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