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All 2,814 Guangzhou hotels

Sheraton Guangzhou Hotel

5.0 of 5 Hotel   |   No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
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    This weekend 11/27/2014
    $139/night
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Ranked #11 of 2,814 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
y l South Africa
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245 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

the rooms are excellent and comfortable, really enjoy the saty! the staffs were very well trained and helpful, especially at the restaurant, good food and good service. and by the way the location of the hotel is super!

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel has the best location in Guangzhou city. All staffs are nice and helpful! The room is clean and has good facilities. Also, really enjoy the experience at the fitness center! It should be my first choice in Guangzhou city.

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Amsterdam, The Netherlands
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Modern and very comfortable hotel. Didn´t encounter any negative experience. Staff is very helpful and friendly. Nice pool and gym area. Rooms are spacious and very clean. The Italian restaurant in the 1st floor is a good alternative to Chinese food.

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Singapore, Singapore
Contributor
13 reviews 13 reviews
11 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

Background Research Being new to Guangzhou dictates the necessity to read some books, look at the reviews of people that have stayed in the hotel and my personal experience with the brand name, finalize my choice. Of course, with travel experience and a geographical appreciation, helps. Pre arrival I, had consulted the hotel website and wrote in. Surprisingly, most of... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Mr. Tengkin, Thank you so much for your great review and sharing your experience with us. We are very pleased to see your comments regarding the good location, facilities as well as our service. We apologize that we have not managed to meet your expectations regarding part of our guest service and hardware. We have already forwarded your advice... More

Hong Kong Region, China
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very convenient location, excellent service, high speed internet and will definitely come back for business and leisure purpose

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Mr. Tom, Thank you so much for choosing to stay at Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. Best regards, Sheraton Guangzhou Hotel More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed in other Guangzhou 5 star hotels and decided to try the Sheraton in Tianhe Rd last weekend. Service was good from most staff, with the reception able to upgrade our room to level 32 using some SPG points. The lower corner room on level 22 was a good layout, but there was too much traffic noise from Tianhe... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Mr. Ian L, Thank you for taking your time to review our hotel. We appreciate your valuable comments regarding the good location as well as our service. We would like to thank you again for sharing your experience with us, and we are certainly looking forward to welcome you back to Sheraton Guangzhou Hotel. Best regards, Sheraton Guangzhou Hotel More

finland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were there with my wife first time in China to meet our son who studies in Guangzhou University. One of my friend (been in City for 10 years ago) said it is an ugly industrial city (he was totally wrong) Thats why I tried to book premium hotel in right place. Before going there, asked my son about the... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Khyy, Thank you for choosing Sheraton Guangzhou Hotel and sharing your stay experience. It is wonderful to read your reviews and hear the time you enjoyed while staying with us. I am delighted that your stay was enjoyable and thank you especially for highlighting the services you enjoyed including the rooms, location, and hospitality from our team. I will... More

Santa Monica, California
Top Contributor
76 reviews 76 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 14, 2014 via mobile

I have traveled to Guangzhou over 30 times. This was my first time at the Sheraton. Wow! I was upgraded to a suite on the top floor! Floor to ceiling windows! Huge tub with view of all Guangzhou! Crazy comfy bed! Walk-in closet and killer work desk! This was my first stop in China for a three week work trip.... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear HongKongTania, We appreciate your kind feedback and are delighted to hear how much you are enjoying your stay at The Sheraton Guangzhou Hotel. Thank you for sharing with other travelers of your experience. It is rewarding for our team to read and know that you enjoy our services we provide and even took time to share it while you’re... More

Guangzhou, China
1 review
2 of 5 stars Reviewed October 13, 2014

I am currently staying at this hotel for the second time. The first time I stayed here was almost 2 years ago during a friends wedding. I usually stay at IHG properties when I travel but this Sheraton is located better than any available IHG properties in this city. That being said, I was displeased with the general level of... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear kevinliucey, Many thanks indeed for posting your Trip Advisor review whilst still staying at the Sheraton Guangzhou Hotel. It’s important to get a balanced view point of your stay and please allow me the opportunity of responding. I am sorry to hear you did not enjoy your stay with us. We do take guest feedback very seriously as we... More

Vancouver, Canada
Top Contributor
66 reviews 66 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 4, 2014

The rooms were a great size, more than enough space for the two of us. The bathroom was by far more impressive than what you would find in North American hotels. Both a walk-in shower and separate bathtub. The location is great, right on a mall with several options for food within the vicinity. 3 restaurant options which have international... More

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear TravelBugGecko, We appreciate your kind feedback and are delighted to hear how much you are enjoying your stay at The Sheraton Guangzhou Hotel. Thank you for sharing with other travelers of your experience. It is rewarding for our team to read and know that you enjoy our services we provide and even took time to share it while you’re... More

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Additional Information about Sheraton Guangzhou Hotel

Address: No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Guangzhou Hotel 5*
Number of rooms: 445
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