We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Guangzhou Hotel

#5 of 2,832 Hotels in Guangzhou
Certificate of Excellence
Hotel website
Hotel deals
No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Special Rate
Book by 31 Mar for Fair
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Guangzhou Hotel
Professional photos View all
Browse nearby
Sheraton Guangzhou Hotel
Add Your Review

266 reviews from our community

Traveler rating
    142
    99
    16
    7
    2
See reviews for
19
21
10
153
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (266)
  • Mar-May only
    (76)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (60)
All months
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Back to GZ for work trip and tried Sheraton this time (stated at Hyatt the last time). Everthing worked out well except the checking in was really slow. And the breakfast starts at 630am was bit late as I start my day very early and 6am or before that would be better. The plus was the gym was 24 hrs.... More 

Was this review helpful? Yes
East Greenwich, Rhode Island
Top Contributor
170 reviews 170 reviews
127 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed a few nights at the Sheraton Guangzhou in the Tianhe district of Guangzhou. This is a very large modern business hotel located in a great lively and safe part of town. The hotel is attached to a HUGE shopping mall and right near a subway station. (There is a Starbucks and Costa Coffee right inside the mall!!!)... More 

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear ChewInRI, Thank you so much for taking time to share your comment on Tripadvisor and we are glad to know that you are satisfied with our location, service and facilities. We sincerely apologize for some unsatisfactory experience in restaurant. We have shared these to F&B department as we would appreciate the chance to offer better service and product in... More 

Top Contributor
61 reviews 61 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Quite a good hotel in Guangzhou. Good location, helpful staff and everything you need. The rooms were a good size, well appointed with a reasonable offering for room service that arrived within the 30 minutes advised and hot. Check out was fast and efficient and without error.

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear AWWA_66, Thank you so much for taking time to share your comment on Tripadvisor regarding your recent stay at Sheraton Guangzhou Hotel. We are delighted to hear that you have enjoyed your stay here. We will share your words with our team. Once again, thank you for your recommendation and we are looking forward to welcoming you back to... More 

como
Top Contributor
191 reviews 191 reviews
80 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visiting China frequently for the past seven years has taught me a lot about hotels . This is one of the country where services, spaces and amenities are at the highest level . This hotel that enjoys an enviable location , with a tube station just five metres away from its doors and superb shopping mall just all around ,... More 

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear enricoallievi, Thank you so much for taking time to write a review in Tripadvisor and we are glad to know that you are satisfied with our location and spa service. We sincerely apologize for the unsatisfactory experience during your stay here. We have shared these information to our management, as we would appreciate the chance to offer better service... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent stay in this hotel. Room was clean, modern and bed was comfortable. It is close to everything. Buffet breakfast is good with heaps of choices for continental and Asian. The amenities were also great- with an indoor pool, gym, hairdresser and wellness centre. I had book for a facial and they allowed me to use the spa and sauna... More 

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear YogCT, Thank you so much for taking time to share your comment on Tripadvisor regarding your recent stay at Sheraton Guangzhou Hotel. We are delighted to hear that you have enjoyed your stay here. We will share your words with our team. Once again, thank you for your recommendation and we are looking forward to welcoming you back to... More 

Shanghai Region, China
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2015

When traveling to Guangzhou I usually stay at the Sheraton. The hotel has great service with nice rooms and a nice comprehensive breakfast to start the day. The location is convenient for many of my meetings.

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Mr/Ms schrotjl, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward... More 

Kunming, China
Top Contributor
61 reviews 61 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 6, 2015

I was visiting Guangzhou to attend a 2 day training session which would have provided me with free but shared accommodation at a Chinese 3 star hotel. That's not my style so I elected to choose my own room at a hotel of my choice, and the Sheraton Guangzhou was conveniently located 2 stops away on the subway system from... More 

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear AllanPage, Thank you so much for taking your time and sharing such a positive and detailed feedback about your recent stay at Sheraton Guangzhou Hotel. We are very pleased to know that you enjoyed our hotel's location, facilities and service. We will share your words with our entire team. Once again, thank you so much for your recommendation and... More 

Contributor
19 reviews 19 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 2, 2015

Excellent hotel, excellent location with access to the Shopping centre and the GZ subway. The Sheraton club floor offer an great breakfast and very good happy hour. The staff is friendly and always helpful. The Italian restaurant is quite good choice for the lunch buffet, the price is reasonable and much lower then others I know. I use the hotel... More 

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Uwe T, Thank you so much for choosing to stay at Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and enjoy all our location, service and food. Thank you for sharing your experience with us. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel! Best regards,... More 

Tehran, Iran
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2014

From October 2014 to December 2014, i stayed two times and totally for about 20 days in Sheraton Hotel in Guangzhou, China which is attached to Tee Mall Shopping center. the hotel is really good. the breakfast is a really good with many breakfast items. the rooms are really nice, specially the rooms in higher floors with good internet connection... More 

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Hesam T, Thank you so much for taking time to share your comments with us on Tripadvisor, and for your loyalty to Sheraton Guangzhou Hotel. We are delighted to know that you enjoyed our facilities, food and service. We sincerely apologize for the unsatisfactory room service during your stay. We have shared your experience with our Rooms Department and... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 28, 2014

It was an amazing stay with great staff service and a linked passageway to the mall right beside the hotel! My family and I had a 2 night stay at Sheraton and it was great. Everything was clean, the sheets, toilets, room, etc. Rooms were also wide and spacious, more than enough for 2 persons. The room facilitates with both... More 

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Shan C, Thank you so much for your review and sharing your experience with us. We appreciate your good comments regarding the good location, facilities as well as our service. We are so happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking... More 

Questions? Get answers from hotel staff and past guests. Ask a question

196 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (128)
Viewed
Hotel & grounds (12)
Viewed
View from room (9)
Viewed
Bathroom (11)
Viewed
Room/suite (28)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (63)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Hotel & grounds (8)
Viewed
Dining (14)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Other (30)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question