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Sheraton Guangzhou Hotel

5.0 of 5 No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
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Certificate of Excellence 2014
Sheraton Guangzhou Hotel
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Sheraton Guangzhou Hotel
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262 reviews from our community

Traveler rating
    142
    95
    16
    7
    2
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19
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10
149
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (262)
  • Mar-May only
    (72)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (60)
All months
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars NEW

Excellent stay in this hotel. Room was clean, modern and bed was comfortable. It is close to everything. Buffet breakfast is good with heaps of choices for continental and Asian. The amenities were also great- with an indoor pool, gym, hairdresser and wellness centre. I had book for a facial and they allowed me to use the spa and sauna... More 

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear YogCT, Thank you so much for taking time to share your comment on Tripadvisor regarding your recent stay at Sheraton Guangzhou Hotel. We are delighted to hear that you have enjoyed your stay here. We will share your words with our team. Once again, thank you for your recommendation and we are looking forward to welcoming you back to... More 

Shanghai Region, China
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When traveling to Guangzhou I usually stay at the Sheraton. The hotel has great service with nice rooms and a nice comprehensive breakfast to start the day. The location is convenient for many of my meetings.

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Mr/Ms schrotjl, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward... More 

Kunming, China
Top Contributor
61 reviews 61 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 6, 2015

I was visiting Guangzhou to attend a 2 day training session which would have provided me with free but shared accommodation at a Chinese 3 star hotel. That's not my style so I elected to choose my own room at a hotel of my choice, and the Sheraton Guangzhou was conveniently located 2 stops away on the subway system from... More 

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear AllanPage, Thank you so much for taking your time and sharing such a positive and detailed feedback about your recent stay at Sheraton Guangzhou Hotel. We are very pleased to know that you enjoyed our hotel's location, facilities and service. We will share your words with our entire team. Once again, thank you so much for your recommendation and... More 

Contributor
18 reviews 18 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

Excellent hotel, excellent location with access to the Shopping centre and the GZ subway. The Sheraton club floor offer an great breakfast and very good happy hour. The staff is friendly and always helpful. The Italian restaurant is quite good choice for the lunch buffet, the price is reasonable and much lower then others I know. I use the hotel... More 

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Uwe T, Thank you so much for choosing to stay at Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and enjoy all our location, service and food. Thank you for sharing your experience with us. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel! Best regards,... More 

Tehran, Iran
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 30, 2014

From October 2014 to December 2014, i stayed two times and totally for about 20 days in Sheraton Hotel in Guangzhou, China which is attached to Tee Mall Shopping center. the hotel is really good. the breakfast is a really good with many breakfast items. the rooms are really nice, specially the rooms in higher floors with good internet connection... More 

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SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Hesam T, Thank you so much for taking time to share your comments with us on Tripadvisor, and for your loyalty to Sheraton Guangzhou Hotel. We are delighted to know that you enjoyed our facilities, food and service. We sincerely apologize for the unsatisfactory room service during your stay. We have shared your experience with our Rooms Department and... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 28, 2014

It was an amazing stay with great staff service and a linked passageway to the mall right beside the hotel! My family and I had a 2 night stay at Sheraton and it was great. Everything was clean, the sheets, toilets, room, etc. Rooms were also wide and spacious, more than enough for 2 persons. The room facilitates with both... More 

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Shan C, Thank you so much for your review and sharing your experience with us. We appreciate your good comments regarding the good location, facilities as well as our service. We are so happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking... More 

Guangzhou, China
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2014

This hotel is impressive! Very modern, good service, nice staff and good food. rooms are spacious and have a beautiful view over Guangzhou! The hotel is located in the center of Guangzhou. There are some really good chinese restaurants close by.

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Hrannar M, Thank you so much for taking time to write a review in Tripadvisor and we are glad to know that you have enjoyed your stay here with us. There is also an authentic nice Chinese Restaurant in hotel named "Yue" at 3F. Welcome you to have a taste during your next trip here in Sheraton Guangzhou Hotel.... More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 23, 2014

Great Stay. stayed for 6 days. Good Italian Food! Good gym. Good everything. Stayed during canton fair. Had a shuttle bus. One day did a tour of nearby historical village, hotel set everything up. Highly recommended. Mall right next door and many shopping malls nearby.

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear jibberinz123, Thank you so much for choosing to stay at Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and enjoy all our service and facilities. Thank you for sharing your experience with us. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel! Best regards, Sheraton Guangzhou... More 

Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 20, 2014

Centrally located close to most amenities and very modern. I stayed here for business in late November snd csn only recommend it for business travel. For couples or getaways you would likely be able to find a better, more homey option.

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Povesen, Thank you for choosing Sheraton Guangzhou Hotel for your stay. We appreciate your comments regarding good location and service for business trip. Our hotel is well located at the heart of Guangzhou Tianhe CBD, within walking distance to shopping, entertainment. Also, our outdoor swimming pool is considered to be one of the most romantic place for night view... More 

Bangkok
Top Contributor
66 reviews 66 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 11, 2014

Great hotel as its usually be. The location is a bit far off the city though there is big and nice shopping mall nearby. Hotel is very clean and very well set up. Staffs are with exceptional services and good English.

Was this review helpful? Yes
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear FongBangkok, Thank you so much for your review and we appreciate you taking the time to post such positive comments. It’s always great to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back to Sheraton Guangzhou Hotel. From Assistant MarCom Director Sheraton Guangzhou Hotel More 

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Additional Information about Sheraton Guangzhou Hotel

Address: No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Guangzhou Hotel 5*
Number of rooms: 445
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Hotel Style:
#5 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#7 Business Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#8 Romantic Hotel in Guangzhou
#107 Best Value Hotel in Guangzhou

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