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Sheraton Guangzhou Hotel

#12 of 2,882 Hotels in Guangzhou
Certificate of Excellence
No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
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1 room 1 adult
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Sheraton Guangzhou Hotel
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344 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Highly recommend this place for business stay. They have free wifi with VPN so can access Google and Facebook etc. Counter staff is very helpful. Despite I haven't stayed in SPG hotels over a year, they still help me free upgrade(with walk-in closet!) after showing my SPG card. Breakfast has wide range of selection as well. Room is not those... More 

Helpful?
Thank Amber Z
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Amber Z, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good facilities,restuarants as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming... More 

New York City, New York
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has some of the best rooms I've ever seen in a Sheraton or a W. Our suite was enormous, probably 100 m2, huge separate living room, floor-to-ceiling windows with a great view, modern furniture, spacious bathroom... It is located right in the middle of the shopping district, close to the railway station, and within walking distance to the... More 

Helpful?
Thank Chimata-no-kami
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Chimata-no-kami, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location as well as facilities.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We came for a group dinner and we selected this restaurant. Nice ambiance, neat/clean, menu choices are good. Got good drink and food quality was very good. Customer service excellent and given lot of suggestions and helped us to order. Taste and quality of food very good. We enjoyed dinner here. I recommend this restaurant for the foriegn visitors.

Helpful?
Thank Muhammad Imran M
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for 5 nights and i got an excellent quality service from the reception, room facility (choices for cables for your device), the room amenities and the food. Greatly located in city center, malls and close to stadium for a little morning run. When you have time, you could walk to white mountain scenic area and to the river... More 

Helpful?
Thank Andi D
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Andi D, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location , facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward... More 

Jakarta, Indonesia
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

The room was very good quality, the service was great, the staffs were very helpful and accommodating. And the breakfast was very, very good. Lots of choices between Western and Asian food. The direct access to Aeon Mal, just give it additional plus point. The location is superb, and you can easily find restaurant and shopping places. As an SPG... More 

Helpful?
Thank Hingdranata N
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Hingdranata N, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our restuarants.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

Level Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

Love, love, love my stay in Sheraton. All within walking distance if you like shopping. Very accessible from airport and exhibit venues. Central location to places of interest like chime long and other sightseeing places. Recommend for family stay. Large room and very nice amenities. Concierge can also book uber for you if ever you need one to accommodate 5... More 

Helpful?
Thank igme416
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear igme416 Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming... More 

Manila, Philippines
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 21, 2015

Sheraton Hotel is a nice 5 star hotel, Although we booked a club room, we don't have time to try the snacks at the club floor. There is one time we went to the club floor 10 minutes before 11:00 p.m. closing time. We just want to have 2 cups of coffee. Although they are cleaning their coffee making machine... More 

Helpful?
Thank johnson s
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear johnson s, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our club lounge.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward... More 

Guangzhou, China
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 10, 2015

The location of this hotel is simply fantastic to start with and even though it has been around for a few years now, the hotel still looked and feel new which means the maintenance is excellent! The hotel sits on top of a mall and a metro/subway station and there are a few other malls in the vicinity as well... More 

Helpful?
Thank Gary Y
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Gary Y, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 5, 2015 via mobile

This is a great hotel. The staff from front desk through to the restaurants are fantastic, helpful, courteous and have a great command of English. It's a no smoking hotel, nice in China, so the rooms smell fresh and clean. Rooms are a good size and the bed was phenomenally comfortable. I tried the breakfast, one of the best selections... More 

Helpful?
Thank Matt C
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

More 

Rainham, United Kingdom
Level Contributor
133 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed December 4, 2015

Although we found the hotel to be very clean it for us lacked a little some thing. Great pool great breakfast. Really brilliant if you are a shopaholic as in the centre of every thing. About a 30y in a taxi to the Pearl river cruises. I would class this as a four and a half rather than a five... More 

Helpful?
Thank Pat H
SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou Hotel, responded to this review

Dear Pat H, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location and facilities.We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to... More 

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