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All 2,820 Guangzhou hotels

Four Points by Sheraton Guangzhou, Dongpu

4.0 of 5 Hotel   |   No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
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Four Points by Sheraton Guangzhou, Dongpu
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Ranked #31 of 2,820 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Renata Q
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229 reviews from our community

Traveler rating
    71
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

this Hotel is possible my worst experiemce in 2014, a bit run down Unprofessional Service Limited Language Skills etc..........really not again. The Bar is horrible and expansive and the Restaurant Quality is the worst i have Seen in China.

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Sorry for the late respond. Thank You for taking time to provide us with the feedback about your stay. We are sorry to hear the experience and now we are taking immediate action to investigate this further. We appreciate the comments that you have shared as it is the key to our continuous improvements. Sincerely, we certainly look forward to... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful hotel! Great service! Nice and clean rooms! Western restaurant was delicious! Great big and delicious breakfasts. Chinese restaurant not so good. Very near canton fair! Great hotel for business! The neighborhood is not good

Was this review helpful? Yes
Ronnzho, Public Relations Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Dear Guest, thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re visiting Canton Fair! We provide free shuttle between the exhibition centre and the hotel which takes only 30 minutes. We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking... More 

Minsk, Belarus
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a good pick as a quiet business hotel within only 30 minutes of driving distance from Canton Fair. The rooms, areas, food and service corresponded to basic but high SPG level. The surroundings were nothing special, the only "sight" within walking distance being a Tesco supermarket.

Was this review helpful? Yes
Ronnzho, Public Relations Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Dear Guest, thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re visiting Canton Fair! We provide free shuttle between the exhibition centre and the hotel which takes only 30 minutes. We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Although my review is a few weeks late. I would like to just say this hotel never ceases to amaze me. I love it I feel comfortable like it is home............ safe and all the people who work here can not do enough to help you. I will not stAY anywhere else because I know exactley the high quality I... More 

Was this review helpful? Yes
Ronnzho, Public Relations Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Hi Zoey, thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu again while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2014

Stayed 3 nights, and had no problems, room was clean, Internet was fine, aircon is nice and cold, bed was comfortable, tv had discovery and natgeo , and hdmi slot worked so I could watch my movies easy and quick with no fuss, people at reception desk spoke good english so communication was easy, and check in and check out... More 

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 27, 2014

It was a good stay, the staff are friendly, after my second trip, they start to call me by name. They have international staff and most of them speak good English, the room is large comfortable and clean, The buffet dinner is value for money, you get discount with SPG club.

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Dear georgesim98 Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Beijing
Top Contributor
62 reviews 62 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed September 1, 2014

Pleasant hotel, nice rooms, good service and a Starbucks on the ground floor. However the location is far away from any shopping, sightseeing area, a little seedy and dangerous. I did not dare get out of the hotel alone in the evening. Book a taxi as it can take up to one hour to get a taxi from this location.

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us.Look forward to welcoming back again in the near future. More 

Senior Contributor
37 reviews 37 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 15, 2014

I love how the room was set up, it's also very spacious. It was a little difficult to communicate with people though because most of them don't speak in English. Receptionists speak good english but whenever I ask for room service e.g. food, they had to go up my room and I have to point to the menu for them... More 

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. We will keep training with our associate with service culture to English communications. Look forward to welcoming back again in the near future. More 

Silkeborg, Denmark
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

I visit Guangzhou once each year and I always stay at Four Points by Sheraton. The decoration of the hotel in general is really something special and specially the lobby is very beautiful. The restaurant has a huge selection of food, both local and international. You will always find something you like here. The breakfast is amazing. There are no... More 

Was this review helpful? Yes 1
Ronnzho, Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

Four points hotel located in tianhe district, but is a bit distant, however the location to us it's not too bad. It has a medium sized shopping mall, with a supermarket in 10mins walking distance, and has a fruit market, it takes similar time to get to the canton fair centre. So depends on what you are in the city... More 

Was this review helpful? Yes 1
Ronnzho, Manager at Four Points by Sheraton Guangzhou, Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We’re 15 to 20 minutes from Zhujiang New Town, Pazhou Exhibition Center, Science City, and Guangzhou Economy Technology Development District, and just 45 minutes from Guangzhou Baiyun International Airport (CAN). We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

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Additional Information about Four Points by Sheraton Guangzhou, Dongpu

Address: No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Guangzhou, Dongpu 4*
Number of rooms: 300
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Also Known As:
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
4 Points By Sheraton Guangzhou, Dongpu
Hotel Style:
#16 Spa Hotel in Guangzhou
#19 Business Hotel in Guangzhou
#30 Luxury Hotel in Guangzhou
#74 Best Value Hotel in Guangzhou

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