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Four Points by Sheraton Guangzhou Dongpu

#28 of 2,846 Hotels in Guangzhou
Certificate of Excellence
No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
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1 room 1 guest
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Four Points by Sheraton Guangzhou Dongpu
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248 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (66)
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    (62)
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    (60)
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Gandhidham, India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Though Hotel is in Tien He district but very far from Tien He down town. quite away from Baiyun Airport. However, good rooms at very reasonable rates. Dinner was superb. Restaurant offers good discount if you are late comer !

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Four Points by Sheraton Guangzhou, Dongpu is located at the eastern part of Guangzhou Tianhe, 15-20 minutes drive from Zhujiang New Town, CBD of Guangzhou. Look forward to welcoming back again in the near future. More 

Dundee, Scotland, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited this hotel for a business trip and was very pleased with the experience. The price was very reasonable and the staff were very helpful and friendly. The best points were: Exceptionally clean throughout Very large comfortable bed Air conditioning that didn't have a minimum setting Superb restaurant (China spice) Large and varied breakfast choice Laundry service with 3... More 

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Mandello del Lario, Italy
Level Contributor
670 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
2 of 5 stars Reviewed May 25, 2015

I was here for business, and the location is convenient, we also ate late at night in the restaurant, and the food was decent, and the selection of beers better than in many other places. Once in the room tough I started noticing a lot of scratches on the the furniture, slight dirt in the corners, and all together a... More 

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Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Dear guest, Greetings from Four Points by Sheraton Guangzhou, Dongpu and thank you so much for taking time to share your comments on Tripadvisor. Four Points aims to provide clean and comfort rooms for all travellers. Keeping rooms in good condition is our first priority. I am not sure 419 is a room number or not, however we don't have... More 

Cranston, Rhode Island
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 27, 2015

It saddens me to write this review because i am a loyal SPG member and a repeat guest at this property. I stay annually in April for the Canton Fair. This April being my most recent visit. First, let me say, it is probably the cleanest hotel I have ever stayed in. The housekeeping staff is meticulous. I choose to... More 

Was this review helpful? Yes 3
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you very much for choosing Four Points by Sheraton Guangzhou, Dongpu while you’re travelling in Guangzhou! We appreciate your detailed comments. We sincerely apologize for the unexpected experience you have had experienced during your stay, and we have taken immediate action to improve our service. We would like to thank you again for taking time to review our hotel... More 

Singapore, Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 20, 2015

stayed 3 nights from 16-19th april '15 for the Canton Fair. had to take a late flight due to work commitments and eventually reached the hotel at about 3am. front desk said room type that i booked was full and proceeded to give me an upgrade to a single bedroom suite. however, this was only one night. the next 2... More 

Was this review helpful? Yes 1
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank You for taking time to provide us with the feedback about your stay. We appreciate the comments that you have shared as it is the key to our continuous improvements. Sincerely, we certainly look forward to your return and providing the best renewal experience for your stay. More 

Hong Kong, China
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed April 9, 2015

Let me begin by saying, the hotel breakfast here is amazing, you should be ordered to pay even for elite guests. I could come to this hotel, just for their breakfast. Rooms are decent, appreciate the suite upgrade, BUT hotel turns off AC when it's cooler outside, which to them is the norm. But the room gets extremely hot and... More 

Was this review helpful? Yes 2
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank You for taking time to provide us with the feedback about your stay. We are sorry to hear the experience and now we are taking immediate action to investigate this further. We appreciate the comments that you have shared as it is the key to our continuous improvements. Sincerely, we certainly look forward to your return and providing the... More 

Colombo, Sri Lanka
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 31, 2015

One of my best experiences during my latest trip to China. Went out of the way to advise me on my transport to Nansha and even found me a cab driver who was able to take me to the location with minor hiccups. That is a lot to say especially when you have to travel without knowing the language.

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Glad to learn you enjoyed the great hotel at the right rate. Look forward to welcoming you back again in the near future More 

Singapore, Singapore
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 1, 2015

This is my second stay here in two years, each time to attend a trade show and exhibition in a nearby exhibition center in Guangzhou, South China. The hotel is basically good, nothing fancy or luxurious but it provides you a comfort away from your own comfortable bed. This is ideal for a business trip where you only need a... More 

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re travelling to Guangzhou! We are happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 9, 2014 via mobile

this Hotel is possible my worst experiemce in 2014, a bit run down Unprofessional Service Limited Language Skills etc..........really not again. The Bar is horrible and expansive and the Restaurant Quality is the worst i have Seen in China.

Was this review helpful? Yes 2
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Sorry for the late respond. Thank You for taking time to provide us with the feedback about your stay. We are sorry to hear the experience and now we are taking immediate action to investigate this further. We appreciate the comments that you have shared as it is the key to our continuous improvements. Sincerely, we certainly look forward to... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 29, 2014 via mobile

Beautiful hotel! Great service! Nice and clean rooms! Western restaurant was delicious! Great big and delicious breakfasts. Chinese restaurant not so good. Very near canton fair! Great hotel for business! The neighborhood is not good

Was this review helpful? Yes 1
Ronnzho, Public Relations Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Dear Guest, thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re visiting Canton Fair! We provide free shuttle between the exhibition centre and the hotel which takes only 30 minutes. We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking... More 

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