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All 2,823 Guangzhou hotels

Four Points by Sheraton Guangzhou Dongpu

4.0 of 5 Hotel   |   No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
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Four Points by Sheraton Guangzhou Dongpu
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Ranked #29 of 2,823 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Randy2013 Colombo, Sri Lanka
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233 reviews from our community

Traveler rating
    73
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Colombo, Sri Lanka
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of my best experiences during my latest trip to China. Went out of the way to advise me on my transport to Nansha and even found me a cab driver who was able to take me to the location with minor hiccups. That is a lot to say especially when you have to travel without knowing the language.

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Glad to learn you enjoyed the great hotel at the right rate. Look forward to welcoming you back again in the near future More 

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 1, 2015

This is my second stay here in two years, each time to attend a trade show and exhibition in a nearby exhibition center in Guangzhou, South China. The hotel is basically good, nothing fancy or luxurious but it provides you a comfort away from your own comfortable bed. This is ideal for a business trip where you only need a... More 

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Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re travelling to Guangzhou! We are happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 of 5 stars Reviewed December 9, 2014 via mobile

this Hotel is possible my worst experiemce in 2014, a bit run down Unprofessional Service Limited Language Skills etc..........really not again. The Bar is horrible and expansive and the Restaurant Quality is the worst i have Seen in China.

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Sorry for the late respond. Thank You for taking time to provide us with the feedback about your stay. We are sorry to hear the experience and now we are taking immediate action to investigate this further. We appreciate the comments that you have shared as it is the key to our continuous improvements. Sincerely, we certainly look forward to... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014 via mobile

Beautiful hotel! Great service! Nice and clean rooms! Western restaurant was delicious! Great big and delicious breakfasts. Chinese restaurant not so good. Very near canton fair! Great hotel for business! The neighborhood is not good

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Ronnzho, Public Relations Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Dear Guest, thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re visiting Canton Fair! We provide free shuttle between the exhibition centre and the hotel which takes only 30 minutes. We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking... More 

Minsk, Belarus
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 24, 2014

It was a good pick as a quiet business hotel within only 30 minutes of driving distance from Canton Fair. The rooms, areas, food and service corresponded to basic but high SPG level. The surroundings were nothing special, the only "sight" within walking distance being a Tesco supermarket.

Was this review helpful? Yes
Ronnzho, Public Relations Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Dear Guest, thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re visiting Canton Fair! We provide free shuttle between the exhibition centre and the hotel which takes only 30 minutes. We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2014

Although my review is a few weeks late. I would like to just say this hotel never ceases to amaze me. I love it I feel comfortable like it is home............ safe and all the people who work here can not do enough to help you. I will not stAY anywhere else because I know exactley the high quality I... More 

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Ronnzho, Public Relations Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Hi Zoey, thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu again while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 31, 2014

Stayed 3 nights, and had no problems, room was clean, Internet was fine, aircon is nice and cold, bed was comfortable, tv had discovery and natgeo , and hdmi slot worked so I could watch my movies easy and quick with no fuss, people at reception desk spoke good english so communication was easy, and check in and check out... More 

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 27, 2014

It was a good stay, the staff are friendly, after my second trip, they start to call me by name. They have international staff and most of them speak good English, the room is large comfortable and clean, The buffet dinner is value for money, you get discount with SPG club.

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Dear georgesim98 Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Beijing
Top Contributor
74 reviews 74 reviews
22 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 1, 2014

Pleasant hotel, nice rooms, good service and a Starbucks on the ground floor. However the location is far away from any shopping, sightseeing area, a little seedy and dangerous. I did not dare get out of the hotel alone in the evening. Book a taxi as it can take up to one hour to get a taxi from this location.

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us.Look forward to welcoming back again in the near future. More 

Senior Contributor
41 reviews 41 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 15, 2014

I love how the room was set up, it's also very spacious. It was a little difficult to communicate with people though because most of them don't speak in English. Receptionists speak good english but whenever I ask for room service e.g. food, they had to go up my room and I have to point to the menu for them... More 

Was this review helpful? Yes
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. We will keep training with our associate with service culture to English communications. Look forward to welcoming back again in the near future. More 

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Additional Information about Four Points by Sheraton Guangzhou Dongpu

Address: No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Guangzhou Dongpu 4*
Number of rooms: 300
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Also Known As:
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
Hotel Style:
#15 Spa Hotel in Guangzhou
#21 Business Hotel in Guangzhou
#27 Luxury Hotel in Guangzhou
#85 Best Value Hotel in Guangzhou

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