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Four Points by Sheraton Guangzhou Dongpu

#31 of 2,882 Hotels in Guangzhou
Certificate of Excellence
No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
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Four Points by Sheraton Guangzhou Dongpu
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260 Reviews from our TripAdvisor Community

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Fairfield, NJ
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I arrived late in the evening and check-in was flawless. The lobby is huge, well kept and cool......a very important thing in the summer in Guangzhou. Even though temperatures were in the high 90's F(30's C), the lobby and the entire hotel were very comfortable. Going up to my room, I was delighted to find my room was very clean,... More 

Helpful?
Thank RGoltsch
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have been staying in Four Points Sheraton Guangzhou Dongpu many times in the past few years. Usually Four Points gives a less high-end facilities but not this one. It's offering everything, from breakfast to room size and service, at a 5-starred level. The breakfast is the best breakfast I have ever had, compared with many hotels in the region.... More 

Helpful?
Thank Annie C
Wembdon
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 3, 2016

Stayed here back end of December 2015 for one night. The room was a good size, arrived very late and left very early so it was quite a quick stop over. bar prices very cheap, breakfast was very good and the selection was also very extensive. location was I will have to pass, because my business partner picks them probably... More 

Helpful?
Thank Darren3005
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you so much for choosing to stay at Four Points by Sheraton Guangzhou, Dongpu while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again. More 

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 20, 2015

Good hotel and meets all the basic needs; aircon/hot water. There is free wifi with no blocking on Facebook/Google. There is a good spread for breakfast although surrounding amenities are minimal with not much choices for food. Distance from the Baiyun international Airport is around 1 hour at about CNY200 from the metered taxi.

Helpful?
Thank ChiongYF
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Shanghai, China
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 13, 2015

I must say that this hotel has amazed me during my last weekend visit,11Sep. Front Desk guy was absolutely professional in handling a SPG member, considerate and friendly. But what really captured my heart was the 'dinner team' at the cafe, the team (except one guy wearing all black) service with a smile from the heart,swift action and everytime they... More 

Helpful?
1 Thank Rant197
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. We will improve all of our staff performance and make a wonderful experience for your next stay. Look forward to welcoming back again in the near future. More 

Shenzhen, China
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 10, 2015 via mobile

Rooms are big and clean and comfortable. No bathtubs. English service was pretty good. Check out and check in was pretty quick and calling down was great as well. Location is a tiny bit out of the way but because it was so close to a main road getting to the downtown core is easy. I paid less than 500... More 

Helpful?
Thank Mike R
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Glad to learn you enjoyed the great hotel at the right rate. Look forward to welcoming you back again in the near future. More 

Gandhidham, India
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 19, 2015

Though Hotel is in Tien He district but very far from Tien He down town. quite away from Baiyun Airport. However, good rooms at very reasonable rates. Dinner was superb. Restaurant offers good discount if you are late comer !

Helpful?
Thank tharwani
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Four Points by Sheraton Guangzhou, Dongpu is located at the eastern part of Guangzhou Tianhe, 15-20 minutes drive from Zhujiang New Town, CBD of Guangzhou. Look forward to welcoming back again in the near future. More 

Dundee, Scotland, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 11, 2015

I visited this hotel for a business trip and was very pleased with the experience. The price was very reasonable and the staff were very helpful and friendly. The best points were: Exceptionally clean throughout Very large comfortable bed Air conditioning that didn't have a minimum setting Superb restaurant (China spice) Large and varied breakfast choice Laundry service with 3... More 

Helpful?
Thank dgcforfar
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future. More 

Mandello del Lario, Italy
Level Contributor
737 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 457 helpful votes
2 of 5 stars Reviewed May 24, 2015 via mobile

I was here for business, and the location is convenient, we also ate late at night in the restaurant, and the food was decent, and the selection of beers better than in many other places. Once in the room tough I started noticing a lot of scratches on the the furniture, slight dirt in the corners, and all together a... More 

Helpful?
Thank gilardoni
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Dear guest, Greetings from Four Points by Sheraton Guangzhou, Dongpu and thank you so much for taking time to share your comments on Tripadvisor. Four Points aims to provide clean and comfort rooms for all travellers. Keeping rooms in good condition is our first priority. I am not sure 419 is a room number or not, however we don't have... More 

Cranston, Rhode Island
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 27, 2015

It saddens me to write this review because i am a loyal SPG member and a repeat guest at this property. I stay annually in April for the Canton Fair. This April being my most recent visit. First, let me say, it is probably the cleanest hotel I have ever stayed in. The housekeeping staff is meticulous. I choose to... More 

Helpful?
3 Thank Denise W
Ronnzho, Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review

Thank you very much for choosing Four Points by Sheraton Guangzhou, Dongpu while you’re travelling in Guangzhou! We appreciate your detailed comments. We sincerely apologize for the unexpected experience you have had experienced during your stay, and we have taken immediate action to improve our service. We would like to thank you again for taking time to review our hotel... More 

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