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All 2,387 Guangzhou hotels

Chateau Star River Hotel

4.0 of 5 Hotel   |   No.1 Panyu Road North, Panyu District, Guangzhou 511430, China
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Ranked #230 of 2,387 hotels in Guangzhou
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed October 30, 2013
HopkinsL Oceano, California
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147 people have reviewed this hotel

Traveler rating
    70
    61
    10
    1
    5
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1
5
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
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English first
Oceano, California
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 30, 2013

This hotel was recommended to me by a co-worker and I finally listened. The hotel is beautiful and well kept. The staff is very pleasant and helpful. At times a bit too helpful but this is so much better than 'not helpful' enough. The rooms were clean and well maintained. The lighting could be a little better, brighter, however this... More

Was this review helpful? Yes 1
marketing c, Guest Relations Manager at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for taking time to provide your feedback regarding our hotel and your great support for us.Looking forward to serving you next time! More

New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 17, 2013

I was visiting this hotel this month for business trip. All i can say is this hotel is Perfect high end place, with great accommodations. Clean, great service, nice room and good option of internal restaurants.

Was this review helpful? Yes 2
marketing c, Guest Relations Manager at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for taking time to provide your feedback regarding our hotel and your great support for us.Looking forward to serving you next time! More

Guangzhou, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 4, 2013

It's taken a few months to get over our experience at Chateau Star River. My husband booked this as a stay-cation on Valentine's weekend. The whole experience from start to end was a joke. This 5* hotel, like many things in China, was a fake. From fake Occitane soap in the bathroom to fake french wine in the restaurant, you... More

Was this review helpful? Yes 1
marketing c, Marketing Specialist at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for your feedback. I'm sorry to hear about your staying which is not we expected. Regarding to the Grill Room, it is a special place in the hotel and you can require basic information from our staff. E-Cafe will have various food festivals within a year and there are Frecnch and South American Food Festivals in... More

Mumbai, Maharashtra, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed January 18, 2013

One of the hotels where the hotel has two magnificent lobbies one for the rooms and one a general lobby. One of the hotels where living is a life apart One of the Hotels which has a number of residencies within the complex One of the Hotels which is every tourists dream to live in One of the Hotels that... More

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marketing c, Marketing Specialist at Chateau Star River Hotel, responded to this review

Dear Guest Thank you for taking time to provide your feedback regarding our hotel and your great support for us. Looking forward to serving you next time! More

Top Contributor
52 reviews 52 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 2, 2012

The reason why came to this area was just because of the zoo. Staying in this hotel was just a 2nd choice as we intended to book the hotel in Chimelong but it was full. Eventually, it turn out to be a very good experience to me and my family The hotel is relatively new. The room is very nice... More

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Cleveland, Ohio
Top Contributor
157 reviews 157 reviews
26 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed November 12, 2012

This hotel was suggested by my business associate in Hong Kong that I was travelling with for the Canton Fair. She insisted we stay here because she had so many past favorable experiences and her customers were always happy. There were not alot of reviews on this hotel on TripAdvisor from business people from the USA and so I was... More

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Hornslet, Denmark
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 29, 2012

Everything in this hotel is an absolutely pleasure to experience (Room, food, foot massage, tennis courts and service). The breakfast can be very busy, but I stayed during the Canton Fair show, so it will be like this everywhere. If you look a pictures from the hotel, they do not lie. This hotel is fantastic and the service is great.... More

Was this review helpful? Yes 1
Sydney
Top Contributor
69 reviews 69 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 19, 2012

This hotel is relatively new and very luxurious. The staff were so friendly and helpful. The room was huge , the bed was the biggest I have ever seen.The bathroom was also huge and even had a tv installed .The breakfast available would suit any nationality as it had so much variety and was top quality.Every one of the staff... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2012

A tired businessman that is looking for the care factor often missed in the chaos of language barrier and cultural conflicts can be most assured that comfort and quality will be found at his very well appointed hotel. The staff are well trained and genuinly care for their guests. requests that normally seem unprecedented are not frowned upon, instead they... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
Top Contributor
85 reviews 85 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 28, 2012

This is my second stay, first one for just one night and this time for two. It's a classic up market business hotel. Las Vegas excess on the outside, belle époque within. Straight forward check in as much as that's possible given the requirements of the Chinese state bureaucracy; large well equipped bedrooms (this time I have the biggest bed... More

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Additional Information about Chateau Star River Hotel

Address: No.1 Panyu Road North, Panyu District, Guangzhou 511430, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #230 of 2,387 hotels in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Chateau Star River Hotel 4*
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