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All 2,795 Guangzhou hotels

Chateau Star River Hotel

4.0 of 5 Hotel   |   No.1 Panyu Road North, Panyu District, Guangzhou 511430, China
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Ranked #122 of 2,795 Hotels in Guangzhou
A recent review
4 of 5 stars Reviewed July 20, 2014
Fflyerfanatic Saint Cloud, Minnesota
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153 reviews from our community

Traveler rating
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    64
    10
    1
    5
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5
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36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
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English first
Saint Cloud, Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 20, 2014

This hotel is exquisite! A little tradition w/in a very modern motif. A little spendy but you only live once. The buffet had so much variety I didn't even know where to start! The staff are friendly and eager to help. No expense appears to have been spared in room accommodations and I loved it! If you want to feel... More

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marketing c, Guest Relations Manager at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for taking time to provide your feedback regarding our hotel and your great support for us.Looking forward to serving you next time! More

Rio de Janeiro, RJ
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 11, 2014

Person who choose the Chateau Star River, will find quiet place, nice service and luxurious rooms! Don't forget the dinner buffet, all kind of international food, perfect! Also the outdoor pool, sauna and gym are perfect! I use to stay there since 2008 for my Guangzhou Fairs.

Was this review helpful? Yes
marketing c, Guest Relations Manager at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for taking time to provide your feedback regarding our hotel and your great support for us.Looking forward to serving you next time! More

Meise, Brabant, Belgium
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2014 via mobile

We only stayed 1 night, what a pity. Very nice hotel with excellent service. Rooms are excellent and beds are topclass!!! Of course the price is also not cheap, unfortunately... To be continued during our next visit.

Was this review helpful? Yes 2
marketing c, Guest Relations Manager at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for taking time to provide your feedback regarding our hotel and your great support for us.Looking forward to serving you next time! More

Oceano, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 30, 2013

This hotel was recommended to me by a co-worker and I finally listened. The hotel is beautiful and well kept. The staff is very pleasant and helpful. At times a bit too helpful but this is so much better than 'not helpful' enough. The rooms were clean and well maintained. The lighting could be a little better, brighter, however this... More

Was this review helpful? Yes 3
marketing c, Guest Relations Manager at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for taking time to provide your feedback regarding our hotel and your great support for us.Looking forward to serving you next time! More

New York City, New York
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 17, 2013

I was visiting this hotel this month for business trip. All i can say is this hotel is Perfect high end place, with great accommodations. Clean, great service, nice room and good option of internal restaurants.

Was this review helpful? Yes 4
marketing c, Guest Relations Manager at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for taking time to provide your feedback regarding our hotel and your great support for us.Looking forward to serving you next time! More

Guangzhou, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 4, 2013

It's taken a few months to get over our experience at Chateau Star River. My husband booked this as a stay-cation on Valentine's weekend. The whole experience from start to end was a joke. This 5* hotel, like many things in China, was a fake. From fake Occitane soap in the bathroom to fake french wine in the restaurant, you... More

Was this review helpful? Yes 4
marketing c, Marketing Specialist at Chateau Star River Hotel, responded to this review

Dear Guest, Thank you for your feedback. I'm sorry to hear about your staying which is not we expected. Regarding to the Grill Room, it is a special place in the hotel and you can require basic information from our staff. E-Cafe will have various food festivals within a year and there are Frecnch and South American Food Festivals in... More

Mumbai, Maharashtra, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2013

One of the hotels where the hotel has two magnificent lobbies one for the rooms and one a general lobby. One of the hotels where living is a life apart One of the Hotels which has a number of residencies within the complex One of the Hotels which is every tourists dream to live in One of the Hotels that... More

Was this review helpful? Yes 2
marketing c, Marketing Specialist at Chateau Star River Hotel, responded to this review

Dear Guest Thank you for taking time to provide your feedback regarding our hotel and your great support for us. Looking forward to serving you next time! More

Top Contributor
57 reviews 57 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 2, 2012

The reason why came to this area was just because of the zoo. Staying in this hotel was just a 2nd choice as we intended to book the hotel in Chimelong but it was full. Eventually, it turn out to be a very good experience to me and my family The hotel is relatively new. The room is very nice... More

Was this review helpful? Yes 2
Cleveland, Ohio
Top Contributor
183 reviews 183 reviews
31 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed November 12, 2012

This hotel was suggested by my business associate in Hong Kong that I was travelling with for the Canton Fair. She insisted we stay here because she had so many past favorable experiences and her customers were always happy. There were not alot of reviews on this hotel on TripAdvisor from business people from the USA and so I was... More

Was this review helpful? Yes 2
Hornslet, Denmark
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 29, 2012

Everything in this hotel is an absolutely pleasure to experience (Room, food, foot massage, tennis courts and service). The breakfast can be very busy, but I stayed during the Canton Fair show, so it will be like this everywhere. If you look a pictures from the hotel, they do not lie. This hotel is fantastic and the service is great.... More

Was this review helpful? Yes 1
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Additional Information about Chateau Star River Hotel

Address: No.1 Panyu Road North, Panyu District, Guangzhou 511430, China
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chateau Star River Hotel 4*
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