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All 2,545 Guangzhou hotels

The Westin Guangzhou

5.0 of 5 Hotel   |   No.6 Linhe Middle Road, Tianhe District, Guangzhou 510620, China
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93%
Ranked #8 of 2,545 hotels in Guangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Yosef N Shenzhen, China
  • Reviews (881)
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881 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Shenzhen, China
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just like every other Westin in China, the rooms are nice and it is a full 5 star hotel. The only thing special about this location is the service. This hotel provides the best service I have experienced from any Starwood hotel. They brought me whatever I needed quickly and with a genuine smile. The bar was great but overpriced.... More

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Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed in Westin GZ two weeks ago. The hotel is located in a good location, just next to GZ East train station. The check-in process by Jelly, FO team was very smooth and fast. She was very kind and helpful. My room was on 32 floor with an amazing view, which was face to FC GZ Stadium. I enjoyed... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My partner and I stayed here during the Canton Fair 2014. We knew we wouldn't have a pleasant stay when our initial e-mail communication contact with The Westin Guangzhou hotel after booking online directly were ignored! Prior to our stay (1 month in fact), we had attempted to contact the hotel to enquire/book buffet breakfast for 2. After not hearing... More

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TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear Valued Guest, Thank you for your feedback following your recent stay at The Westin Guangzhou. We sincerely apologize for the inconvenience and service lapse that you received during your stay. Please be assured we are following up with our relevant Department Heads to ensure this does not happen again. Your comments concerning your communications with hotel and in-room dining... More

Hong Kong, China
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is up to, if not more than, the standards of a Westin. Staffs at the executive lounge are extremely nice and professional. The five star rating goes for those staffs. View at the executive lounge is also fantastic. I think this hotel offers the best view in Guangzhou. The elevator is a bit slow but acceptable. If there is... More

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Sydney
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 5, 2014

The decor of the hotel is very modern and chic. Good selection of restaurants and bars, but the food and wine is very expensive compared to restaurants outside of the hotel. The view over the city from the Italian restaurant Prego was great and the staff were very helpful. Meal was delicious. Breakfast was also very good. Room was great,... More

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Hong Kong, null, Hong Kong
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 1, 2014

Check-in was efficient, allowed early check-in at 12nn and check-out at 4pm. The summer room plan is a good bargain, each room with RMB 400 dining credit. Porter was helpful. Even the smallest type of room is huge (50 sq m). Very comfortable Heavenly bed of course. Good and huge bathroom with good toiletries. Good view of Pearl River City.... More

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2014 via mobile

Stayed 2 nights here to attend the Canton Fair , Reception was friendly, efficient and staff spoke English very well. The room was spacious, clean and well appointed. We booked 2 rooms and they were adjacent without having to ask. Breakfast was very nice with an amazing choice.Concierge was fantastic and arranged our transport etc without a hitch. A pleasure... More

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Hong Kong
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 20, 2014

We stayed one night at the hotel during the weekend. The check-in process was efficient. The room was clean and comfortable and has a view of the Guangzhou Tower. I went swimming at the outdoor pool which was very relaxing but the indoor one was small. We had dinner at the Chinese restaurant and the food was tasty.

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Singapore
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 16, 2014

I was in GZ for work this week and stayed at the Westin. I thought i had booked the Sheraton but i was mistaken. I can't say the Westin was a bad place to stay: the room was spacious and the gym, despite being very small, was mostly empty. But there is a definite kind of shabbiness to it. You... More

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TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear valued guest, Thanks for staying with The Westin Guangzhou for your recent trip whilst please accept our apology for any inconvenience caused. In regards of the GYM was not up to your standards that we would love to share with you great news – our Westin WorkOut (GYM) is being renovated within next few months and it takes time... More

Mexico City, Mexico
Top Contributor
166 reviews 166 reviews
64 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed May 16, 2014

I was frankly disappointed after visiting more Westin hotels over the world. This Westin seems to be tired: it's old by now, the food quality is poor and very expensive, the gym facilities are just disappointing and the WiFi even that is not complimentary, it's very bad. The only thumbs up are for the Heavenly beds!

Was this review helpful? Yes
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear valued guest, Thank you for staying at The Westin Guangzhou and additionally we thank you for your constructive comments, which are highly appreciated. We apologize for any inconvenience caused during your stay. We shall communicate your feedback to the related department and appropriate action has been taken accordingly. The highlighted service areas mentioned will lead our exceptional satisfaction to... More

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Additional Information about The Westin Guangzhou

Address: No.6 Linhe Middle Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Guangzhou 5*
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Also Known As:
The Westin Guangzhou Hotel Guangzhou
Westin Guangzhou

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Guangzhou #6 Spa Hotel in Guangzhou #8 Luxury Hotel in Guangzhou #9 Business Hotel in Guangzhou #14 Family Hotel in Guangzhou #104 Best Value Hotel in Guangzhou
Hotel Class
Official Description (provided by the hotel)
Next to Shopping Malls & Restaurants Our hotel is adjacent to the CITIC Plaza, which is home to Fortune 500 companies, brand shops and many popular restaurants; a 5-minute walk distance from many other shopping/commercial malls and boutiques, such as Tai Koo Hui, Teemall, Grandview and Onelink.Transportation5 minute walking distance to the Guangzhou East Train Station-the southern gateway to Hong Kong; 45-minute travel from the International Baiyun Airport; modern subway system connects the hotel to all parts of the city, two direct subway lines to the airport. Room – Heavenly Spa, Heavenly Bath & ShowerOur Westin rooms which are 50sqm in size offer you the ultimate in comfort and technology including Westin’s signature Heavenly Bed®, invigorating shower and bath, wireless high speed internet access, flat screen television and IP Phones with cordless handset. Or choose our new WestinWORKOUT® Room to maintain your wellness routine and fitness regime in the privacy of your room. Bathrooms feature separate bathtubs and showers and makeup/shaving mirrors.Eat and drink well at Hotel – Five restaurants and two barsOur five restaurants and bars include an all-day dining venue, a Chinese restaurant offering the finest Cantonese specialties, a lobby lounge, a Latin American restaurant with live entertainment and a Cuban Cigar Lounge, and an upscale rooftop Italian restaurant and lounge boasting stunning city views. Spa and fitnessHeavenly Spa is a sophisticated urban sanctuary featuring a series of therapies and treatments, with the sole purpose of restoring your body's harmony and balance while shedding fatigue and stress.GeneralIn addition to a full-service spa, The Westin Guangzhou features an indoor pool, outdoor pool, Jacuzzi, sauna, hot & cold plunge pool, and 24-hrs fitness facility. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. Business amenities at this 5-star property consist of a business center, a technology helpdesk, and limo/town car service. Event facilities include conference/meeting rooms, small meeting rooms, and a ballroom. This luxury hotel also offers executive floors, and a concierge desk. Onsite parking is complimentary. ... more   less 
Number of rooms
446

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