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The Westin Guangzhou

5.0 of 5 No.6 Linhe Middle Road, Tianhe District, Guangzhou 510620, China
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Certificate of Excellence 2014
The Westin Guangzhou
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The Westin Guangzhou
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900 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Contributor
19 reviews 19 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A last minute side trip to GZ, had me booked into the Westin. My tip here; is arrive early to get your preferred room type. When I had booked, it was for a Double/Twin room. Due to my late evening arrival (post 10.30pm); there were only twins available. Of course if I wanted to pay for an upgrade (and they... More

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TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear Miss LJGordon, Thanks for staying with The Westin Guangzhou for your recent trip whilst please accept our apology for any inconvenience caused. Meanwhile, we would extend our appreciation to your suggestion on apology solution. Please assure that we have been addressed your comments to related department and improvement action has been taken accordingly. Thanks again, and welcoming you back... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my one night business trip to Guangzhou. The hotel stays very close to the Guangzhou East Train Station. Walking distance about 10 minutes. When I checked in, the hotel staffs were very efficient that it took me less than 5 minutes to get my room keys.

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TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear Valued Guest Thank you for taking time to share your stay experience with us. We are delighted to read that you had an enjoyable stay with us. At The Westin Guangzhou we are committed to service excellence and to ensure we provide a renewing experience to our guests. We look forward to welcoming you back to The Westin Guangzhou... More

Australind, Australia
Top Contributor
65 reviews 65 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was pretty good, no major issues, checkin / out was a little slow, the wifi / internet was pretty ordinary (but again this is nothing new in China) breakfast was fairly standard, and the bar wasn't over priced. be mindful of "ladies on the night" on the foyer in the evening...

Was this review helpful? Yes 1
Australia
Top Contributor
73 reviews 73 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Often stay here on business when convention centre hotels get too pricey! Consistently good value compared to alternatives. This is still a very comfortable hotel with consistently excellent service. Location is a bit mixed but there is plenty within walking distance and for Convention/Expo goers, the Convention centre is a few stops on the subway. Close to the Guangzhou East... More

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Essex, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have just returned from a business trip to Guangzhou and I was extremely impressed with the staff and facilities at the Westin. From the moment we arrived to the moment we left we were very well looked after. I would definitely stay there again when I next need to visit this part of China.

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TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear Russell, Thank you for taking your time to share your wonderful experience during your recent stay at The Westin Guangzhou and Thank you for your compliments and it is always a pleasure to welcome you back again. More

Atlanta, GA
Contributor
20 reviews 20 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 8, 2014

I was a bit disappointed in the Westin, after so many great hotel experiences in China. The location was amazing, but the service was average. If you're looking for a great place in the city try the somewhat new Four Seasons by the water -- the views alone are amazing, as are it's restaurants.

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TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thanks you for selection The Westin Guangzhou for your recent stay and the comments posted regarding your stay are very much appreciated. We apologize that our service was not up to your expectation as we take this areas seriously. At The Westin Guangzhou we are committed to service excellence and to ensure we provide a renewing experience to... More

Shenzhen, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 3, 2014

I have stayed 3 times now. Will come back again. In my opinion the most professional starwood hotel I have stayed at in Asia. I have never had even a small issue. The breakfast in the best in China. Real crepes and waffles. Whipped cream and berries and actual syrup, not the usual bowl of honey. Ham!!! Which is super... More

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Shanghai, China
Top Contributor
126 reviews 126 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 25, 2014 via mobile

This is a very nice hotel. Comfy beds. Great room service serving mostly western faire. The breakfast was nice with multiple chef stations for noodles, eggs etc. The concierge personnel were very helpful with directions. The hotel is not spic and span with dirt on window sills and baseboards in both the rooms and restaurant.

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
57 reviews 57 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 15, 2014

This is my 2nd visit. Nothing change. Still a nice hotel with Starwood standard. They offer me and my colleague to be at the same lavel even though my colleague is not starwood member. I still love the columbia coffee provided in room together with coffee maker. I think starwood has the best hotel coffee. I still dont like the... More

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TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear valued guest, Thank you for staying at The Westin Guangzhou and additionally we appreciated your constructive areas of review for which we will investigate your comments thoroughly and action accordingly as we take pride in being renowned for our superior service and quality of hotel. Hence, your comments have been addressed and highlighted to the service areas mentioned to... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 18, 2014

Stay here twice for my recent business trip, only 5-6 minutes walk to the East Train station & metro station. Pay about $50 extra for an executive suite on 37 floor and has great view to the park and the football field. This include free access to the 39th fl executive lounge, free wifi & breakfast. The breakfast & wifi... More

Was this review helpful? Yes 1
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Additional Information about The Westin Guangzhou

Address: No.6 Linhe Middle Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Guangzhou 5*
Number of rooms: 446
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Also Known As:
The Westin Guangzhou Hotel Guangzhou
Westin Guangzhou

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