We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2,780 Guangzhou hotels

The Westin Guangzhou

5.0 of 5 Hotel   |   No.6 Linhe Middle Road, Tianhe District, Guangzhou 510620, China
Hotel website
Hotel amenities
Offers & Announcements
LIMITED!UP TO 25% SAVINGS
Save Saved
You added The Westin Guangzhou to your Saves list
The Westin Guangzhou
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
93%
Ranked #8 of 2,780 hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
waterfall9999 Shanghai, China
  • Overview
  • Reviews (886)
  • Photos (359)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (48)
  • Location
  • More
true
Write a Review

886 people have reviewed this hotel

Traveler rating
    443
    373
    52
    11
    7
See reviews for
30
43
39
230
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Shanghai, China
Top Contributor
124 reviews 124 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a very nice hotel. Comfy beds. Great room service serving mostly western faire. The breakfast was nice with multiple chef stations for noodles, eggs etc. The concierge personnel were very helpful with directions. The hotel is not spic and span with dirt on window sills and baseboards in both the rooms and restaurant.

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
53 reviews 53 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my 2nd visit. Nothing change. Still a nice hotel with Starwood standard. They offer me and my colleague to be at the same lavel even though my colleague is not starwood member. I still love the columbia coffee provided in room together with coffee maker. I think starwood has the best hotel coffee. I still dont like the... More

Was this review helpful? Yes
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear valued guest, Thank you for staying at The Westin Guangzhou and additionally we appreciated your constructive areas of review for which we will investigate your comments thoroughly and action accordingly as we take pride in being renowned for our superior service and quality of hotel. Hence, your comments have been addressed and highlighted to the service areas mentioned to... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 18, 2014

Stay here twice for my recent business trip, only 5-6 minutes walk to the East Train station & metro station. Pay about $50 extra for an executive suite on 37 floor and has great view to the park and the football field. This include free access to the 39th fl executive lounge, free wifi & breakfast. The breakfast & wifi... More

Was this review helpful? Yes 1
West Chester, Pennsylvania, United States
Top Contributor
76 reviews 76 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 17, 2014

One of the best services provided at this Westin and the Lounge is not half as bad either. I have stayed at this Westin multiple times in the past many years and this Westin recognizes your Starwood Status and treat you accordingly. For that it is appreciated.

Was this review helpful? Yes
Shenzhen, China
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2014

Just like every other Westin in China, the rooms are nice and it is a full 5 star hotel. The only thing special about this location is the service. This hotel provides the best service I have experienced from any Starwood hotel. They brought me whatever I needed quickly and with a genuine smile. The bar was great but overpriced.... More

Was this review helpful? Yes
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear YosefN, Thanks for your comments and compliments. We are delighted to read that you had an enjoyable stay with us. At The Westin Guangzhou we are committed to service excellence and to ensure we provide a renewing experience to our guests. We look forward to welcoming you back to The Westin Guangzhou in the future. More

Hong Kong, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

I stayed in Westin GZ two weeks ago. The hotel is located in a good location, just next to GZ East train station. The check-in process by Jelly, FO team was very smooth and fast. She was very kind and helpful. My room was on 32 floor with an amazing view, which was face to FC GZ Stadium. I enjoyed... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 10, 2014

My partner and I stayed here during the Canton Fair 2014. We knew we wouldn't have a pleasant stay when our initial e-mail communication contact with The Westin Guangzhou hotel after booking online directly were ignored! Prior to our stay (1 month in fact), we had attempted to contact the hotel to enquire/book buffet breakfast for 2. After not hearing... More

Was this review helpful? Yes 1
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear Valued Guest, Thank you for your feedback following your recent stay at The Westin Guangzhou. We sincerely apologize for the inconvenience and service lapse that you received during your stay. Please be assured we are following up with our relevant Department Heads to ensure this does not happen again. Your comments concerning your communications with hotel and in-room dining... More

Hong Kong, China
Contributor
18 reviews 18 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 9, 2014

It is up to, if not more than, the standards of a Westin. Staffs at the executive lounge are extremely nice and professional. The five star rating goes for those staffs. View at the executive lounge is also fantastic. I think this hotel offers the best view in Guangzhou. The elevator is a bit slow but acceptable. If there is... More

Was this review helpful? Yes 1
Sydney
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 5, 2014

The decor of the hotel is very modern and chic. Good selection of restaurants and bars, but the food and wine is very expensive compared to restaurants outside of the hotel. The view over the city from the Italian restaurant Prego was great and the staff were very helpful. Meal was delicious. Breakfast was also very good. Room was great,... More

Was this review helpful? Yes
Hong Kong, null, Hong Kong
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 1, 2014

Check-in was efficient, allowed early check-in at 12nn and check-out at 4pm. The summer room plan is a good bargain, each room with RMB 400 dining credit. Porter was helpful. Even the smallest type of room is huge (50 sq m). Very comfortable Heavenly bed of course. Good and huge bathroom with good toiletries. Good view of Pearl River City.... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Westin Guangzhou, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Guangzhou? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Guangzhou

Address: No.6 Linhe Middle Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Guangzhou 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Starwood APAC, Expedia, Travelocity, Orbitz, Hotels.com, Tingo, Otel, Ctrip DaoDao, BookingOdigeoWL and Venere so you can book your The Westin Guangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Guangzhou Hotel Guangzhou
Westin Guangzhou

359 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (311)
Viewed
Dining (11)
Viewed
Room/suite (69)
Viewed
Hotel & grounds (24)
Viewed
Pool/beach area (7)
Viewed
Bathroom (28)
Viewed
View from room (11)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
Other (158)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (3)
Viewed
Other (44)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Guangzhou with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Guangzhou #8 Family Hotel in Guangzhou #8 Casino Hotel in Guangzhou #8 Romantic Hotel in Guangzhou #8 Luxury Hotel in Guangzhou #10 Business Hotel in Guangzhou #107 Best Value Hotel in Guangzhou
Hotel Class
Official Description (provided by the hotel)
Next to Shopping Malls & Restaurants Our hotel is adjacent to the CITIC Plaza, which is home to Fortune 500 companies, brand shops and many popular restaurants; a 5-minute walk distance from many other shopping/commercial malls and boutiques, such as Tai Koo Hui, Teemall, Grandview and Onelink.Transportation5 minute walking distance to the Guangzhou East Train Station-the southern gateway to Hong Kong; 45-minute travel from the International Baiyun Airport; modern subway system connects the hotel to all parts of the city, two direct subway lines to the airport. Room – Heavenly Spa, Heavenly Bath & ShowerOur Westin rooms which are 50sqm in size offer you the ultimate in comfort and technology including Westin’s signature Heavenly Bed®, invigorating shower and bath, wireless high speed internet access, flat screen television and IP Phones with cordless handset. Or choose our new WestinWORKOUT® Room to maintain your wellness routine and fitness regime in the privacy of your room. Bathrooms feature separate bathtubs and showers and makeup/shaving mirrors.Eat and drink well at Hotel – Five restaurants and two barsOur five restaurants and bars include an all-day dining venue, a Chinese restaurant offering the finest Cantonese specialties, a lobby lounge, a Latin American restaurant with live entertainment and a Cuban Cigar Lounge, and an upscale rooftop Italian restaurant and lounge boasting stunning city views. Spa and fitnessHeavenly Spa is a sophisticated urban sanctuary featuring a series of therapies and treatments, with the sole purpose of restoring your body's harmony and balance while shedding fatigue and stress.GeneralIn addition to a full-service spa, The Westin Guangzhou features an indoor pool, outdoor pool, Jacuzzi, sauna, hot & cold plunge pool, and 24-hrs fitness facility. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. Business amenities at this 5-star property consist of a business center, a technology helpdesk, and limo/town car service. Event facilities include conference/meeting rooms, small meeting rooms, and a ballroom. This luxury hotel also offers executive floors, and a concierge desk. Onsite parking is complimentary. ... more   less 
Number of rooms
446

Questions & Answers

Questions? Get answers from The Westin Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer