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All 2,387 Guangzhou hotels

Grand Hyatt Guangzhou

5.0 of 5 Hotel   |   No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
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Ranked #8 of 2,387 hotels in Guangzhou
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Andrea B Christchurch, New Zealand
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497 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Christchurch, New Zealand
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Really enjoyed our stay here. Our room took a bit of getting used to with bed in middle of room. But it was ever so comfortable and loved it. Staff are so courteous and English is spoken by most staff say 95%. In house dining is perfect and the variety is incredible. Breakfast with all the various food nations on... More

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Madrid, Spain
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Deserves the 5 stars, excellent rooms with the right level of services. Superb restaurants altough quite expensive if you compare with the offering near the hotel. All staff member are keen to serve and help, always with a smile and providing good services. A nice stay indeed.

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Oslo, Norway
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Even if you are not a guest at this property their buffet restaurant is absolutely worth a visit while visiting Guangzhou. Packet to the brim with live cooking stations you have the possibility to eat whatever your heart and tummy desires - Japanese delights, live Chinese dim sum steam stations, sumptuous salad counters, italian pizza and pasta, Korean BBQ and... More

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Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here from 28 th February to 2 march 2014 for a conference.I have stayed at quite a few Hyatt hotels prior to this and was pleasantly surprised by the high standard of service and hospitality offered by the staff. Every time we walked past the front desk we were greeted by smiles and greetings . One of my... More

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Customer, Thank your for choosing our hotel. It's our honour to share your praise to our concierge staff. Wish you have a lovely day! Best regards, Grand Hyatt Guangzhou More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Amazing room with a view of the park and the tall towers nearby. Staff service was amazing. Breakfast selection was DELICIOUS! Especially the century egg/ chicken porridge. Room had unique design and LOVED the bathroom.

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Customer, Thank you vey much for you stays in Grand Hyatt Guangzhou! We will share your praise to our staff. Wish you have a good day! More

San Ramon, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 16, 2014

This is a good, comfotable hotel, located in new downtown in Guangzhou. The hotel location is close to mall, new park for walking and jogging, many places to eat, and so on. The room is not big, but comfortable enough, and it is clean, which is important to me. The staff is quite friendly and helpful. On the negative sides,... More

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We have noted your comments on the price. We would like to take this opportunity to express our appreciation for your constructive feedback. We truly appreciate your kind patronage and we look forward to the pleasure of... More

new orleans
Contributor
18 reviews 18 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2014

hotel locates in Zhujiang new town with a view towards huacheng square. convenient location. stayed in Hyatt or Fourseasons is really a toss-up but finally choose hyatt because of it's brand. hotel is not new, opened about 6 years but rooms are fine. bathub a bit small. changing elevator from lobby to room is a bit weird however reasonably safe.... More

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

New York
Top Contributor
275 reviews 275 reviews
65 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed March 9, 2014

third hectic day traveling in area visiting various factories and when I get here its a respite, lovely spacious room on club floor, fast internet, elegant and beautiful starting on 22 nd floor Service with a smile-my place to stay in Guangzhou

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou.We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near... More

Stuttgart, Germany
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2014

I was travelling on business and got to rest my weary body for 4 nights at this hotel and I can say it was superb. the rooms are lovely, very well done. the stuff are very helpful and polite. the pool and gym are excellent and very quiet. Breakfast had a lot of choice but think there could have been... More

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your constructive feedback. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in... More

Guangzhou
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2014 via mobile

I often go to grand Hyatt for breakfast,I really like this place,the hotel is nice,and confortable you really feel like home,the stuff is professional and kind,the buffet is not really big,it miss something's from japanese side,but other than that you can really find a lot,thanks to this hotel to make my experience every time unique!

Was this review helpful? Yes
ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou.We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near... More

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Additional Information about Grand Hyatt Guangzhou

Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Guangzhou Hyatt
Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Guangzhou
#8 Family Hotel in Guangzhou
#8 Top resorts Hotel in Guangzhou
#8 Romantic Hotel in Guangzhou
#8 Business Hotel in Guangzhou
#130 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
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