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All 2,797 Guangzhou hotels

Grand Hyatt Guangzhou

5.0 of 5 Hotel   |   No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
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Ranked #8 of 2,797 Hotels in Guangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
MariusBZ Guangzhou
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527 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guangzhou
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The GH Guangzhou is beautyfully located in the Central Business Discrict directly next to a nice and huge park/allee which goes through the district. Malls, the gorgeous Opera House , TV Tower etc. as well as Restaurants/Pubs are nearby. The layout of our room was rather unique and we were not able to connect with it during the one day... More

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Dubai
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent one night, very friendly employees. The room was just perfect with super good bed. I had to catch an early plane so no time to get breakfast. But the hotel had prepared a nice breakfast-bag and when I checked out they also came with good cup of coffee. I can strongly recommend the hotel!

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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2014

Stayed a night in the Grand Suite. Very comfortable bed. Exactly the type of mattress that I prefer. Good support and not too soft. Woke up in the morning and feeling good! Power sockets on bedside is definitely a big plus. Dinner buffet is highly recommended by my local friends, claimed as the best in town. Good variety of food.... More

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ENGLAND
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed there for only one night but that was enough for us to be impressed: 1. The deluxe room was superb - spacious, well designed with great view 2. The staffs were very professional in handling their customers and of course, very friendly 3. The breakfast was one of the best (the other one was the Ritz in Dubai)... More

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London, United Kingdom
Top Contributor
100 reviews 100 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 12, 2014 via mobile

Stayed here a night on business. Impressive common parts to hotel. But rooms are getting a little dated and, in my view, we're overly gimmicky with a confusing, open plan bathroom. Good location, however.

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Management response:

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the... More

Sacramento, California
1 review
1 of 5 stars Reviewed July 9, 2014

Terrible bedbugs. This was the first room I'd stayed in since arriving, so unless I got them on the plane, I got them from the hotel bed. The first morning, I woke up with bug bites allover my chest. The staff tried to convince me I got them somewhere else and brought them with me, but I'd come straight off... More

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grandhyatt_guangzhou, Public Relations Executive at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you for sharing the feedback related to your stay at our hotel in August 2013. We sincerely regret to learn of these shortfalls and would appreciate an opportunity to speaking with you personally and to making amends. Kindly contact the Executive Assistant Manager - Rooms at jens.busch@hyatt.com and we look forward to hearing from you soon. Thank... More

Hong Kong
Top Contributor
104 reviews 104 reviews
87 hotel reviews
421 helpful votes 421 helpful votes
3 of 5 stars Reviewed July 9, 2014

A very similar product to the Grand Hyatt Shenzhen. Arriving guests take the express elevator to the upper most floors to check-in which is where the restaurants and bars are too. Guest rooms are on the lower floors. While some people like this 'different' layout of a property I find it impractical and unnecessarily time-consuming getting from room to ground... More

Was this review helpful? Yes 5
Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

I have stayed at this hotel twice and both experiences were excellent. What I love about the hotel is the layout - the reception area is located at the 21th floor and the rooms are on floor 6 to 20. The rooms are very modern - open plan, great rainshower, sink-island and amendities. Spectacular views of the park. Another big... More

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grandhyatt_guangzhou, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the... More

Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

I like the room design of this hotel. The rooms feature a spacious hallway with wardrobes, separate toilet / bathroom and a main bedroom with a small sofa and desk. The layout is really great as the rooms feel more like a mini-apartment, rather than the standard hotel room. Had dinner at the buffet upstairs. The buffet features a wide... More

Was this review helpful? Yes
grandhyatt_guangzhou, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the... More

Tempe, Arizona
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 29, 2014

The rooms are nice, clean, and spacious, but that's to be expected of a hotel in this class. There are two things which sets this property apart for me. One is the breakfast buffet which is, in my opinion, the very best of any hotel I've ever stayed in. Lots of choices, well-prepared, and fresh, it is a great way... More

Was this review helpful? Yes
grandhyatt_guangzhou, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the... More

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Additional Information about Grand Hyatt Guangzhou

Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Phone Number:
Location: China > Guangdong > Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
Number of rooms: 350
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Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Grand Hyatt
Guangzhou Hyatt

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Near Grand Hyatt Guangzhou

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Top-rated Attractions Nearby
Huacheng Square
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Guangzhou Opera House
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