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All 2,386 Guangzhou hotels

Grand Hyatt Guangzhou

5.0 of 5 Hotel   |   No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
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Grand Hyatt Guangzhou
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89%
Ranked #8 of 2,386 hotels in Guangzhou
Certificate of Excellence 2013
A recent review
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494 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here from 28 th February to 2 march 2014 for a conference.I have stayed at quite a few Hyatt hotels prior to this and was pleasantly surprised by the high standard of service and hospitality offered by the staff. Every time we walked past the front desk we were greeted by smiles and greetings . One of my... More

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Customer, Thank your for choosing our hotel. It's our honour to share your praise to our concierge staff. Wish you have a lovely day! Best regards, Grand Hyatt Guangzhou More

Kuala Lumpur, Malaysia
2 reviews
5 of 5 stars Reviewed 1 week ago

Amazing room with a view of the park and the tall towers nearby. Staff service was amazing. Breakfast selection was DELICIOUS! Especially the century egg/ chicken porridge. Room had unique design and LOVED the bathroom.

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Customer, Thank you vey much for you stays in Grand Hyatt Guangzhou! We will share your praise to our staff. Wish you have a good day! More

San Ramon, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good, comfotable hotel, located in new downtown in Guangzhou. The hotel location is close to mall, new park for walking and jogging, many places to eat, and so on. The room is not big, but comfortable enough, and it is clean, which is important to me. The staff is quite friendly and helpful. On the negative sides,... More

Was this review helpful? Yes 2
ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We have noted your comments on the price. We would like to take this opportunity to express our appreciation for your constructive feedback. We truly appreciate your kind patronage and we look forward to the pleasure of... More

new orleans
Contributor
18 reviews 18 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2014

hotel locates in Zhujiang new town with a view towards huacheng square. convenient location. stayed in Hyatt or Fourseasons is really a toss-up but finally choose hyatt because of it's brand. hotel is not new, opened about 6 years but rooms are fine. bathub a bit small. changing elevator from lobby to room is a bit weird however reasonably safe.... More

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

New York
Top Contributor
275 reviews 275 reviews
65 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed March 9, 2014

third hectic day traveling in area visiting various factories and when I get here its a respite, lovely spacious room on club floor, fast internet, elegant and beautiful starting on 22 nd floor Service with a smile-my place to stay in Guangzhou

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ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou.We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near... More

Stuttgart, Germany
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2014

I was travelling on business and got to rest my weary body for 4 nights at this hotel and I can say it was superb. the rooms are lovely, very well done. the stuff are very helpful and polite. the pool and gym are excellent and very quiet. Breakfast had a lot of choice but think there could have been... More

Was this review helpful? Yes
ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your constructive feedback. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in... More

Guangzhou
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2014 via mobile

I often go to grand Hyatt for breakfast,I really like this place,the hotel is nice,and confortable you really feel like home,the stuff is professional and kind,the buffet is not really big,it miss something's from japanese side,but other than that you can really find a lot,thanks to this hotel to make my experience every time unique!

Was this review helpful? Yes
ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou.We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near... More

Dublin, Ireland
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 26, 2014

I stayed at this hotel recently for a 3GPP conference. I have stayed in many Chinese hotels for these conferences and this hotel rates right up at the top. It met all the expectations that you could have of top end brand but what i liked most about this stay was the attentive and friendly disposition of all the staff... More

Was this review helpful? Yes 1
ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou.We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near... More

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2014

I have to say I like the room so much as it is so cozy and functional! Every inch of the space has been maximumly used! And I have a nice city view in front of me! Plus this is really a great location for me. Service is good as well. I can't wait to come back in April again... More

Was this review helpful? Yes
ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou.We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near... More

Fountain Valley
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2014

Stayed at the hotel for two nights meeting with customers in the area. I found the hotel is located just few min. walking from a shopping mall which is also a subway station. The hotel is clean and the staff is friendly up to good Hyatt standard. Facilities are modern and comfortable to stay . I had a very late... More

Was this review helpful? Yes
ghgz, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou.We would like to take this opportunity to express our appreciation for your constructive feedback.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near... More

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Additional Information about Grand Hyatt Guangzhou

Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Guangzhou Hyatt
Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Guangzhou
#8 Luxury Hotel in Guangzhou
#96 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
Reservation Options:
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