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InterContinental Taif

5.0 of 5 Airport Road, Taif 21944, Saudi Arabia
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InterContinental Taif
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InterContinental Taif
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32 reviews from our community

Traveler rating
    6
    12
    9
    3
    2
See reviews for
8
1
1
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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SHEFFIELSD
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the intercontinental for a few weeks and found the staff very helpful, the complimentary hairdresser is worth a visit. And the location is a little out in the sticks but the road network is right on the doorstep. Overal a pleasant stay

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Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 1, 2014

Stayed for business - who would come to Taif for any other reason? - for a couple of nights in Oct 13 and again Sept 14. Renovations to forecourt and lobby in still progress nearly a year later, and some time to still go go apparently. Comfortable, clean, cool, quiet and spacious room which could be seen (kindly) as retro-chic,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Taif, responded to this review

Dear jackclemow, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the cleanliness of our hotel. We would like to apologize for the shortfalls you have noticed during your stay. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014

I have made a reservation for rooms one night each. using the reward nights as I am a platinum member. I went to the hotel on 17/7/2014 at 12:30 PM with my brother and his wife.and found the following. 1-the receptionist didnt welcome me properly as a platinum member.and not even like a normal guest. 2-he refused to make my... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Taif, responded to this review

Dear Omar O, Thank you for being an IHG Rewards Club Platinum Elite member and for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in... More 

Portsmouth
Top Contributor
127 reviews 127 reviews
49 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed June 26, 2014

Its forgiveable that they are doing a lot of work on the place so perhaps this review will be dated in time. But being honest, if this is the best hotel in the area, it's a good job I don't have to go back there in the forseeable. Don't get me wrong, everyone is very pleasant and tries to make... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Taif, responded to this review

Dear WatfordPete, Thank you for writing a candid review. Your feedback regarding the service and staff is highly appreciated. On the other hand, it is regrettable that you found the food selections limiting and that the overall condition of the hotel was a let down during your stay. As for the noise disturbance and the in-room drinks, we have taken... More 

KSA
Top Contributor
75 reviews 75 reviews
40 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed April 25, 2014

I have been to this hotel on several occasions. It is a landmark hotel for Taif though it's on the motorway to Al-Hawia and, Al sayl and airport. Its location is rather eccentric with no nearby landmarks, markets or malls. You have to reach here on your own transportation or book collection limousine by the hotel. Again, though Taif is... More 

Was this review helpful? Yes 1
Lincoln, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 16, 2014

Stayed for 2 months on business in this hotel. Brilliant, courteous service from the hotel staff. They even put on a Birthday party free of charge for one of my colleagues! Room was always clean but decoration is a little dated now.

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Jeddah, Saudi Arabia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 5, 2014

being in the InterContinental Taif gives the indication that you will find superior service but we shocked that it was in the level of normal hotels, rooms is not bad but the remaining hotel was in need to more care

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IHGCare, Guest Relations Manager at InterContinental Taif, responded to this review

Dear adilg2005, Thank you for taking the time to express your thoughts and concerns regarding your stay with us. Please accept our sincere apology for the shortcomings you experienced and we regret our hotel did not live up to your expectations. Rest assured, your thoughts will be shared with our management team for the purpose of bringing improvements needed. Thank... More 

Southport, England
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 22, 2014

If your a westerner prepare to be ignored, put to the back of the line, and get the worst rooms! Shocking!Was here for business, no sleep due to loud 'functions' my bed was vibrating because it was so loud! Decoration of the hotel was from the 70's. Even Had to sleep with ear plugs! Be warned.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Taif, responded to this review

Dear Jay2710, Thank you for your review regarding your recent stay at InterContinental Taif. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

cairo
Top Contributor
316 reviews 316 reviews
64 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed March 16, 2014

This hotel is the most comfortable hotel I stayed in , the only Negative thing is the location it is little far for the center Reception was very cheerful and smiling and welcoming the room was so comfortable although there is renovation for the entrance of The hotel but no noise is There room is very clean big and nice... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Top Contributor
163 reviews 163 reviews
51 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed December 6, 2013

Back again and given that here are only 3 more reviews since my review of May, you do know that this hotel is not on the major tourist map. See my review for the room dinning description. The renovations are still ongoing and intact there is lot more construction and bedlam. The staff who welcomed me last time were not... More 

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OsmanMoh, Manager at InterContinental Taif, responded to this review

We are appreciative to your valued feedback and be sure that we are always here for your service and satisfaction. Apology for any slippery and we reassure you that your comfort and experience is our objective. Thanks again and hope to welcome you back in your hotel. More 

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Additional Information about InterContinental Taif

Address: Airport Road, Taif 21944, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Taif
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Taif 5*
Number of rooms: 179
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