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All 110 Medina hotels

Dar Al Hijra InterContinental Madinah

5.0 of 5 Hotel   |   King Fahad Street | Central Area, Medina 41455, Saudi Arabia
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Ranked #15 of 110 Hotels in Medina
A recent review
3 of 5 stars reviewed 1 week ago
Kidwais Toronto, Canada
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123 reviews from our community

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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Very average and nothing to write home about sorta experience. It is well located and very near the Haram and the Prophet's Mosque. The news in Madinah is that property is being knocked down right, left and centre for expansion of the Haram. This would probably be the reason for hoteliers not investing much in upkeep. Being two families together,... More 

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Riyadh, Saudi Arabia
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Perfect location, spacious rooms and prompt service. Food is great too especially salads and desserts. Good place overall. Ahmad Kamal at the front desk gave us a great welcome and is definitely one of the best customer service experiences during the trip.

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Management response:

Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar AlHijra Intercontinental Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services . Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have... More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If there was a chance to rate this at zero, I would. First off, do not by any means presume that you are getting an Intercontinental hotel stay when you come here. I have no idea how the IHG allows their brand to be misused in such an atrocious manner. But this is by no means IHG hotel. We were... More 

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M-Alsaadany, sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Miss Hana, Thank you for your comments. Your feedback is highly appreciated. We apologize for the inconvenience occurred during your stay. We believe that we can only improve our services through valuable comments like yours. To address and solve your concerns I would appreciate if you can send me an email on the below address with the full details... More 

Riyadh, Saudi Arabia
Top Contributor
263 reviews 263 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I do not know how such hotel became member of IHG group. The room was so small and dirty. The blankets was so consumed. The bathtub was so dirty (photo attached). The faucet was broken. The ceiling was so dirty. I cannot really believe this hotel is part of IHG hotels group. The only good thing was the friendly staff.

Was this review helpful? Yes 2
M-Alsaadany, Sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Mr.Abdulmoez, Thank you for your comments. Your feedback is highly appreciated. We apologize for the inconvenience occurred during your stay. We believe that we can only improve our services through valuable comments like yours. To address and solve your concerns I would appreciate if you can send me an email on the below address with the full details of... More 

USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 6, 2014

Its a short 5 min walk to Masjid Nabawi. I would recommend reserving either a 2 bedroom presidential suite or a three bedroom royal suite. Totally worth it!! Have been staying there for last 5 years. Staff are friendly and professional. Rates of the hotel are usually 30% lower than other major brands which are nearby.

Was this review helpful? Yes
M-Alsaadany, Sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Mr. Khalid, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope... More 

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

The location of hotel is perfect, very closed to nabawi mosque. The staff at check in counter was very friendly and attentive. The property was not in good condition, and it's not Intercontinental standard for 5* hotel. We have trouble with shower. We can't used it at appropriate temperature and comfortable setting

Was this review helpful? Yes 2
M-Alsaadany, Sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Valued Guest we thank you kindly for your comments. The feedback received from our guests helps us maintain and improve the expected high standard of products and services of Intercontinental Dar Alhijra Al-Madinah. We assure you that necessary measures have been put in place to address your concerns. Please do not hesitate to contact me personally or any of... More 

Dammam, Saudi Arabia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed October 28, 2014

The hotel is near to the shopping area & 5 minute walk to masjid Al Nabi .The royal three bedroom apartment is consist of the following : 1-two master bedroom(twin / double) 2-one twin bedroom 3-five bathroom 4-big twelve guest living room 5-eight guest dining table 6-big kitchen non equipped 7-a housemaid room with two bed in side the kitchen... More 

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Sherif R, Manager at Dar Al Hijra InterContinental Madinah, responded to this review

Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Dar Al Hijra InterContinental. Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you at Dar Al Hijra... More 

Al Jubail, Saudi Arabia
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 24, 2014

The hotel location is excellent, considering the price we paid at that time. They are located in the same proximity with others 5 star hotels that have exorbitant rate. Breakfast went above our expectation, with various pastries and other filling menu to go with. As for the facilities, the elevators need improvement as it was moving relatively slow. Staff are... More 

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar AlHijra Intercontinental Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services . Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 24, 2014

I spent 6 days with my family. A 5 star hotel by Saudi standards but a 4 star anywhere else. The check in process was pleasant. The hotel reception area is small but adequate. The rooms were a bit small, but comfortable. Perhaps it is time for a revamp especially the bathrooms. That apart, the rooms and bathrooms were clean.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Dar Al Hijra InterContinental Madinah, responded to this review

Dear aessack, Thank you for writing a detailed review following your recent stay with us. Please know that during your stay it is always a pleasure to assist you and that we will do our utmost best to ensure you can enjoy your stay with us. We are very glad that you were satisfied with most of the services and... More 

Dhahran, Saudi Arabia
Reviewer
5 reviews 5 reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed October 23, 2014 via mobile

I've always been a fan of the Intercontinental hotels. I've associated its brands with high quality hotels and housing. To me, choosing where to stay in some cases was as simple as locating the nearest Intercontinental hotel. Having said that, my recent experience with the InterContinental Dar Al Hijra Madinah hotel has significantly affected my impressions about this hotel group.... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Istanbul_Stroller, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

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Additional Information about Dar Al Hijra InterContinental Madinah

Address: King Fahad Street | Central Area, Medina 41455, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Al Madinah Province > Medina
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dar Al Hijra InterContinental Madinah 5*
Number of rooms: 195
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Also Known As:
Dar Al Hijra Intercontinental Madinah Hotel Medina
Dar Al Hijra InterContinental Madinah Al Madinah/Medina
Hotel Style:
#1 Best Value Hotel in Medina
#11 Luxury Hotel in Medina

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