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All 114 Medina hotels

Dar Al Hijra InterContinental Madinah

5.0 of 5 Hotel   |   King Fahad Street | Central Area, Medina 41455, Saudi Arabia
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Ranked #14 of 114 Hotels in Medina
A recent review
5 of 5 stars reviewed 3 days ago
shehabi Dammam, Saudi Arabia
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128 reviews from our community

Traveler rating
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    21
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dammam, Saudi Arabia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent Brand Name Hotel It is a very buisy hotel. The reception at this hotel always has a que . One must wait to be served We stayed a lot at this hotel since 2007. Right from our second stay the revenue manager upgraded our stay to Executive suite, and extended to us a VIP treatment. This has created a... More 

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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were here for a week. 6 adults and 3 infants, i would classify this as a high 4 star and not a 5 star by uk standards. the staff reasonably friendly. initially it took us quite a while to check in as the check in group consisted of 50 people, we wished to have two connecting rooms for my... More 

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M-Alsaadany, sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to... More 

Kuwait City, Kuwait
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Dar al Hijra Intercon is perfectly situated away from the hotels adjoining Masjid al Nabwi (SAW) but is still conveniently situated for easy access to the Masjid. The staff are extremely helpful and are available at a moments notice. The reception staffmember was great at 3AM and we felt welcomed. The only drawback in this hotel is the lifts which... More 

Was this review helpful? Yes
M-Alsaadany, sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Frankly speaking, our expectations are low with the madinah hotels, even though they might be five/four star. The reason is that they are so busy round the year that maintaining them is a difficult task. However Dar Al Hijra turned out to be a pleasant surprise. The check in was not that smooth considering the busy period but eventually we... More 

Was this review helpful? Yes 1
M-Alsaadany, sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 16, 2014

Very average and nothing to write home about sorta experience. It is well located and very near the Haram and the Prophet's Mosque. The news in Madinah is that property is being knocked down right, left and centre for expansion of the Haram. This would probably be the reason for hoteliers not investing much in upkeep. Being two families together,... More 

Was this review helpful? Yes
M-Alsaadany, sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to... More 

Riyadh, Saudi Arabia
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 13, 2014

Perfect location, spacious rooms and prompt service. Food is great too especially salads and desserts. Good place overall. Ahmad Kamal at the front desk gave us a great welcome and is definitely one of the best customer service experiences during the trip.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for taking the time to write a review about your recent stay at Dar AlHijra Intercontinental Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services . Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope to have... More 

Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 12, 2014

If there was a chance to rate this at zero, I would. First off, do not by any means presume that you are getting an Intercontinental hotel stay when you come here. I have no idea how the IHG allows their brand to be misused in such an atrocious manner. But this is by no means IHG hotel. We were... More 

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M-Alsaadany, sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Miss Hana, Thank you for your comments. Your feedback is highly appreciated. We apologize for the inconvenience occurred during your stay. We believe that we can only improve our services through valuable comments like yours. To address and solve your concerns I would appreciate if you can send me an email on the below address with the full details... More 

Riyadh, Saudi Arabia
Top Contributor
383 reviews 383 reviews
41 hotel reviews
100 helpful votes 100 helpful votes
1 of 5 stars Reviewed November 25, 2014

I do not know how such hotel became member of IHG group. The room was so small and dirty. The blankets was so consumed. The bathtub was so dirty (photo attached). The faucet was broken. The ceiling was so dirty. I cannot really believe this hotel is part of IHG hotels group. The only good thing was the friendly staff.

Was this review helpful? Yes 2
M-Alsaadany, Sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Mr.Abdulmoez, Thank you for your comments. Your feedback is highly appreciated. We apologize for the inconvenience occurred during your stay. We believe that we can only improve our services through valuable comments like yours. To address and solve your concerns I would appreciate if you can send me an email on the below address with the full details of... More 

USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 6, 2014

Its a short 5 min walk to Masjid Nabawi. I would recommend reserving either a 2 bedroom presidential suite or a three bedroom royal suite. Totally worth it!! Have been staying there for last 5 years. Staff are friendly and professional. Rates of the hotel are usually 30% lower than other major brands which are nearby.

Was this review helpful? Yes
M-Alsaadany, Sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Mr. Khalid, Thank you for taking the time to write a review about your recent stay at Dar Al Hijra InterContinental Al Madinah It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received. We hope... More 

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

The location of hotel is perfect, very closed to nabawi mosque. The staff at check in counter was very friendly and attentive. The property was not in good condition, and it's not Intercontinental standard for 5* hotel. We have trouble with shower. We can't used it at appropriate temperature and comfortable setting

Was this review helpful? Yes 2
M-Alsaadany, Sales Executive at Dar Al Hijra InterContinental Madinah, responded to this review

Dear Valued Guest we thank you kindly for your comments. The feedback received from our guests helps us maintain and improve the expected high standard of products and services of Intercontinental Dar Alhijra Al-Madinah. We assure you that necessary measures have been put in place to address your concerns. Please do not hesitate to contact me personally or any of... More 

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Additional Information about Dar Al Hijra InterContinental Madinah

Address: King Fahad Street | Central Area, Medina 41455, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Al Madinah Province > Medina
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dar Al Hijra InterContinental Madinah 5*
Number of rooms: 195
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Also Known As:
Dar Al Hijra Intercontinental Madinah Hotel Medina
Dar Al Hijra InterContinental Madinah Al Madinah/Medina
Hotel Style:
#2 Best Value Hotel in Medina
#10 Luxury Hotel in Medina

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