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All 97 Medina hotels

Hilton Madinah

5.0 of 5 Hotel   |   Oppst Prophet Mosque, King Fahd Str, Medina, Saudi Arabia
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Ranked #3 of 97 hotels in Medina
A recent review
3 of 5 stars reviewed yesterday
Mno0or Sa
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136 people have reviewed this hotel

Traveler rating
    62
    43
    21
    9
    1
See reviews for
87
12
4
8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Turkish first
  • Any
English first
Sa
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

I was alone for work in madena. The hotel staff are non Saudi unhelpful, didn't know a lot and rooms where not clean I hade to complain and threat to be served جميع العماله والموظفين غير سعودين والغرف غير نظيفه وغير متعاونين وبس

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Palakkad
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Can u believe its a five star hotel and that too hilton with no wifi in ur rooms! !! For wifi u have to go to lobby and if five persons connect to that wifi, then u have to wait till anyone of them logout Pretty old hotel it seems Breakfast was good Room is clean and also is toilet

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Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

very convenient location for Holy Prophet Mosque and property is clean and comfort level is very good, staff are well trained and can speak English very well. Cleanliness is excellent if we compare with other hotel in surrounding.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 7, 2014

We spent three nights at this hotel from 14th to 17th February. Initially the room had some issues regarding cleanliness, the sofa and sofa cushions were stained, the swivel chair was very dirty and the window and mirrors were dirty. When we reported this all the issues were quickly dealt with; the sofa fittings and swivel chair being replaced and... More

Was this review helpful? Yes 2
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir, Greetings from Madinah Hilton, We would like to thank you genuinely for your valuable feedback with regards to your recent stay with us. Please rest assured that we are taking your comments seriously and each raised concern will be tackled by our management team. Therefore, we regret the inconvenience caused and continue to invite you to visit our... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2014

I stayed here for a few nights with my 3 kids and husband. This hotel is extremely close to the masjid. It takes only a minute or two to enter the courtyard of the masjid. The stores are also very close or in the same building which is also a plus. We stayed in an executive suite which has 3... More

Was this review helpful? Yes 1
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir, Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More

Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2014

I stayed here for 3 nights Feb/March 2014 Just come back from Umrah. This is an excellent hotel. Managed extremely well. Great Staff, very helpful and polite. Rooms are clean and tidy. Breakfast is the best I have ever had. I would highly recommend to all doing Umrah/Hajj Just 1 thing, do not dive into the chocolates and drinks as... More

Was this review helpful? Yes 1
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2014

The purpose of this trip was to maximize my time at the Haram (as should be in Makkah and Madinah). However, travelling with a young family and my father led me to choose a 5-star hotel for their comfort in the room and easse of access due to the proximity of the Haram. I stayed here with my wife, two... More

Was this review helpful? Yes 1
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More

Madinah, Saudi Arabia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2014

Our overall experience was very good Alhamdulillah. The proximity to the Haram is a big plus. My only 2 minor points of criticism were: - we requested for adjoining rooms but had to stay in 2 separate rooms instead (difficult if you're travelling with kids etc.) - the lack of complimentary wifi in the entire hotel (I had to go... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2014

We stayed here last year and as I have just joined tripadvisor I wanted to review this hotel because we really loved it here! it had a luxurious hilton five star hotel lobby and the rooms did not disappoint. I've stayed in Madinah before in a few different five start hotels but I have to say this is the best... More

Was this review helpful? Yes 2
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 23, 2014

I recently stayed at this hotel after reading various reviews and encouraged by the famous 'Hilton' name. This hotel is most definitely not a 5 Star hotel! The hotel appears very dated in the reception, restaurants and most of all in the bedrooms. The Hotel checked us into a filthy, small room which they also wanted to accommodate a fold... More

Was this review helpful? Yes 2
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir, Thank you very much for choosing to stay at Madinah Hilton and for taking the time to write to us. Please allow me to extend our deepest apologies for the un-favorable service you have received and that does not reflect the excellent services and products we are known for. I have relayed your comments to all Department Heads... More

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Additional Information about Hilton Madinah

Also Known As:
Hilton Madinah Hotel
Hilton Madinah Hotel Medina
Medina Hilton
Hilton Madinah Al Madinah/Medina
Address: Oppst Prophet Mosque, King Fahd Str, Medina, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Al Madinah Province > Medina
Amenities:
Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Medina
#3 Family Hotel in Medina
#6 Best Value Hotel in Medina
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Madinah 5*
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