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Hilton Madinah

Travelers' Choice award winner
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Oppst Prophet Mosque, King Fahd Str, Medina 3936, Saudi Arabia
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Hilton Madinah
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Hilton Madinah
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227 reviews from our community

Traveler rating
    108
    73
    34
    9
    3
See reviews for
143
21
9
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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    (227)
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    (67)
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    (37)
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DOHA, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of the hotel is perfect, walking distance to the Prophet's mosque. The staff was very helpful. Stayed with my family. I always come and stay in this hotel and will continue to stay for the service and the location.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. Omar Mushtaq Cheema, Thank you very much for staying with us and we are thrilled with your great comments and its great to know that you are satisfied with our Team members services. Looking forward to welcome you again and again. Kind Regards Saeed Ur Rahman - Director of Operations - Madinah Hilton More 

England, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Very good staff. Helpful too. Breakfast had less variety but good private seating room available so convenient if you do parda. Overall enjoyed our stay and would book again. Very close to haram and womens entrance so that was a bonus

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More 

UK
Top Contributor
91 reviews 91 reviews
11 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Intially there were a few hickups but the way the staff quickly corrected them so quickly was amazing. Special thanks and Salam to Mr. Saeed Ur Rahman. He was a really nice man to meet on our journey and treated us like his own guests. Good Points: - Provided free prayer times sheet when we went into our rooms. Most... More 

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. Zubair, Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your... More 

Saudi Arabia
1 review
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel, very good services, clean surroundings, accommodating staffs. I would prefer to visit again in the future. this is an excellent hotel, very good services, clean surroundings, accommodating staffs. I would prefer to visit again the future. This is an excellent hotel, very good services, clean surroundings, accommodating staffs. I would prefer to visit again in... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. Abdul Raheem, Thank you very much for staying in Madinah Hilton and we are glad that you liked the Hotel product and services. We are looking forward to welcome you again. Kindest Regards Saeed Ur Rahman Manager of Operations Madinah Hilton More 

Edmonton, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel Location is really nice. close to Haram. There wasnt any wifi in the rooms which was really shocking in this day n age. The furniture needs to update and the carpet needs to either replaced or steem cleaned. overall it was good experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir, Thank you for staying in Madinah Hilton we are glad that you have overall good experience However the areas of your concern is relayed to all concerned to take immediate action. Thank you for pointing out areas we can improve on. Looking forward to welcome you again. Kindest Regards Saeed Ur Rahman Manager of Operations Madinah Hilton More 

jedddah, Saudi Arabia
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel's location is good and the view is great, but the parking is limited and the chance of ruining your car is high regardless from you or someone opens the door on your car, because the spots are very narrow. The rooms are a bit small, but clean and smells nice. The staff are polite and helpful. The only... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir, Thank you for staying in Madinah Hilton and writing the detail review about the hotel and services. We are glad that you enjoyed your overall stay. Looking forward to welcome you again. Kindest Regards Saeed Ur Rahman Manager of Operations Madinah Hilton More 

Fresno CA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hilton Madinah has lost it quality services and the facility is worn out. Safe box did not work. Breakfast is not so good. There was limited options for dinning. Wifi is not available in rooms. Only in the lobby and it was extremely slow. Not worth it and will not go back.

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Thank you very much for choosing to stay at Madinah Hilton and for taking the time to write to us. Please allow me to extend our deepest apologies for the un-favourable service you have received and that does not reflect the excellent services Hilton is known for as you know being a respected and valued member. We have relayed your... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was truly a 5 star experience. From the reception to the check out, I was very pleased with my stay here. The breakfast was truly amazing. The service was great. The room was a bit small, but very nice. The close proximity to Masjid Al Nabawi was the best feature. I would love to stay here anytime I... More 

Was this review helpful? Yes 3
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. Mobeen Y, Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with... More 

Istanbul, Turkey
Contributor
20 reviews 20 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 15, 2015

Pros: - great location - great breakfast Cons: - car park is very small - the facilities are old - the staff is okey, but not the best - worn out rooms - price is quite high It is still worth to stay.

Was this review helpful? Yes 1
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir, Greetings from Madinah Hilton, We would like to thank you genuinely for your valuable feedback with regards to your recent stay with us. Please rest assured that we are taking your comments seriously and each raised concern will be tackled by our management team. Sir, we do place a great value on your patronage to Madinah Hilton. Thus,... More 

Jakarta, Indonesia
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2015

heading from hilton Jeddah, I stayed here from 1 - 4 March in room number 807. Love the location because so close with Nabawi Mosque. love the view from my room. They provide free wifi but only at lobby, nice food, nice room and nice service. good job guys :)

Was this review helpful? Yes 1
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir, We thank you for staying in Madinah Hilton and we are glad that you are satisfied with our team member services. Thank you for your time for giving us such a nice words. Hope to see you in near future. Kindest Regards Saeed Ur Rahman Manager of Operations Madinah Hilton More 

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