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Hilton Madinah

Travelers' Choice award winner
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Oppst Prophet Mosque, King Fahd Str, Medina 3936, Saudi Arabia
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1 room 1 guest
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Hilton Madinah
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260 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (260)
  • Mar-May only
    (83)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (37)
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    (70)
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Cairo, Egypt
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very good hotel. Excellent staff with professional hospitality and service inspite of the crowd . Very good location, just few minutes from the mosque. Cleanliness, service and Food are also very good. Rooms are well furnished , however a bit small but the overall stay was very good and up to the expectations.

Was this review helpful? Yes
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is perfectly located next to the main entrance of the prophet mosque.. The hotel is old but with excellent condition.. The rooms are standard with comfortable furnishings.. The hotel's staff are friendly.. The buffet restaurant is top in food quality and variety.. I highly recommend it..

Was this review helpful? Yes
SaeedUrRahman, Director of Operations at Hilton Madinah, responded to this review

Dear Dr. Al Qassimi, We thank you for great comments you gave for our team services and Madinah Hilton. We are thrilled with your great comments. Looking forward to welcome you, your family and friends again in Madinah Hilton. Thank you again for wonderful comments. Saeed Ur Rahman Madinah Hilton More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

An excellent hotel which is beautiful inside and has been maintained very well. Staff are willing to go the extra mile to ensure you have a comfortable stay. Very impressed with the hotel and staff. I would recommend Hilton Madinah to everybody, less then 2 minutes away from Masjid Al Nabawi.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SaeedUrRahman, Director of Operations at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel more than wonderful staff collaborators wonderful restaurant Thanks for the management of the hotel four beautiful nights I spent me and my family next to the beloved Prophet Prophet Muhammad in a decent hotel great potential, benefited a lot from the offer price and the real price cuts to stay, I hope residence again in hotel

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SaeedUrRahman, Director of Operations at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More 

ALEXANDRIA
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I went there 5 times before but this time i felt depressed. They don't care about guest like they used to do before. The cleanliness is less as you have to look under the bed to see alot of papers and dusts and tissue. The rooms need alot of maintenance lockers are broken and furnitures are too old. Rooms are... More 

Was this review helpful? Yes
SaeedUrRahman, Director of Operations at Hilton Madinah, responded to this review

Thank you very much for choosing to stay at Madinah Hilton and for taking the time to write to us. Please allow me to extend our deepest apologies for the un-favourable service you have received and that does not reflect the excellent services Hilton is known for as you know being a respected and valued member. We have relayed your... More 

Level Contributor
159 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel as all hilton hotel with big lobby and great design The service is good and the suite was fantastic The food was very nice The hotel is just walking distance from prophet mohammad mosque and very close for lady entrance Plenty of restaurants and malls close to it in walking distance

Was this review helpful? Yes
SaeedUrRahman, Director of Operations at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More 

Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You can't go wrong by staying here, rooms are comfortable, staff is courteous, restaurant is fabulous and breakfast buffet is perfect. Location is close to haram, its little expensive but you get what you pay for.

Was this review helpful? Yes
SaeedUrRahman, Director of Operations at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

location of the hotel is exceptional yet serevices were underexpected. my rooms were 1118 and 1117. 1118 for example had no wifi services and 1117 had weak wifi services. room services were good but quality of dishes underexpected.

Was this review helpful? Yes
SaeedUrRahman, Director of Operations at Hilton Madinah, responded to this review

Dear Sir, Thank you very much for choosing to stay at Madinah Hilton and for taking the time to write to us. Please allow me to extend our deepest apologies for the un-favorable service you have received and that does not reflect the excellent services we are known for. I have relayed your comments to all Department Heads concerned who... More 

2 reviews
4 of 5 stars Reviewed July 25, 2015

I stayed in this hotel for three nights and it was pleasant stay. The hotel location was very good they provide parking. The room service wasn't perfect. However the reception staff were welcoming and very helpful especially Ayman. I recommend this hotel for visitors to medina for short stay.

Was this review helpful? Yes
SaeedUrRahman, Director of Operations at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

I visited this hotel during Hajj season 2014, the hotel is very luxurious, at the door of the Haram al Nabawi, the rooms are clean and the traffic is acceptable, the rooms need some renovation. The prices are quite high in high seasons but it's worth it! The eating buffets are exceptional and very fancy, you can find whatever you... More 

Was this review helpful? Yes
SaeedUrRahman, Director of Operations at Hilton Madinah, responded to this review

Dear Sir, We're glad you enjoyed your stay and if there's anything else we can do for you, please let us know. Again, thank you for your kindness and generosity. We look forward to seeing you again in the future. Kindest Regards Saeed Ur Rahman Madinah Hilton More 

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