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Hilton Madinah

5.0 of 5 Oppst Prophet Mosque, King Fahd Str, Medina 3936, Saudi Arabia
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Hilton Madinah
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Hilton Madinah
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207 reviews from our community

Traveler rating
    100
    62
    33
    9
    3
See reviews for
130
21
7
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • English first
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  • Indonesian first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (56)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (61)
All months
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Generally good property with decent rooms and service. Age of the property shows, definite need for upgrade. Restaurants are average. Huge plus point is the proximity to the Prophet's Mosque. However, if it is luxury that you are after, the Al Shaza Hotel across the street is the better option.

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More 

Jeddah
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed long time back in this hotel, the best thing about it its location and proximity to the mosque. the restaurant was poor and service & food selection were average and does not fit Hilton brand.

Was this review helpful? Yes 1
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. Ali, Thank you very much for choosing to stay at Madinah Hilton and for taking the time to write to us. Please allow me to extend our deepest apologies for the un-favorable service you have received and that does not reflect the excellent services we are known for. I have relayed your comments to all Department Heads concerned... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Overall satisfactory, but I noticed one negative point. I stayed in room 607 for six nights, and the position of beds and toilet seat were in the direction of Qibla. The hotel management needs to look at it seriously.

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. Kaziqbal Thank you very much for choosing to stay at Madinah Hilton and for taking the time to write to us. We have relayed your comments to all Department Heads concerned who are taking corrective measures at the moment for such incidents not to repeat. Thank you once again for your valued comment which will help us to... More 

Cape Town Central, South Africa
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in multiple rooms with family. Stayed in Junior suite and deluxe room. Rooms are spacious, clean,serviced daily with complimentary water. Staff are friendly. Checkin and checkout was quick and efficient. Stayed half board. Breakfast and supper were buffet style.In addition the hotel was very accommodating towards individual dietary requirements not met by the buffet.Wifi was not available in the... More 

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. AmBand, Thank you so much for writing to us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. Your comments about Wi-Fi in the... More 

Johannesburg
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 7 night stay from 5-12 January was excellent. The check-in process was quick, easy and efficient. The rooms are very comfortable and the proximity to the Holy Mosque is less than 200 metres. The cleaning staff, Concierge's desk and staff at breakfast were all excellent and very helpful. The Hotel did have Wi-Fi available in the Lobby and guests... More 

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Yasmina Johannesburg, Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your... More 

Johannesburg, South Africa
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

One really feels at home at this hotel, because the staff go out of their way to make you comfortable. A special thanks to the following staff for outstanding service: Ayman Saleh - reception Mohsin Hussein (nepal) - breakfast Syed - lounge area

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. Yusuf K Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with... More 

Cairo, Egypt
Top Contributor
181 reviews 181 reviews
22 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We are a couple ( 2 doctors from Cairo-Egypt ), this is the 4th time we stayed in this hotel. the hotel is very clean, the staff is very helpful, breakfast is good, location is very good, room is good with good standard of cleaning. But there is NO internet in the rooms !!!! You have to go to the... More 

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Sir Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great... More 

siwan, India
1 review
5 of 5 stars Reviewed 3 weeks ago

Fantastic, enjoyed my family during this stay. the room condition was very good. cleaning was good nd restaurant team were nice mannered, feeling safe & friendly. I would preferred to stay in madinah Hilton in future also nd will suggest my friends & relatives to choose Madinah Hilton. Thank you.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. Aftab A, Thank you indeed for your great comments about Madinah Hilton team and their services. We are thrilled with great comments and we are happy that you had a great stay. Looking forward to welcome you again in Madinah Hilton. Kindest Regards Saeed Ur Rahman Manager of Operations More 

Kuwait, Al Kuwayt, Kuwait
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hilton brand usually has great hotels. We went with a group and stayed there for a night. The rooms require much needed updates. Food was pretty good though. The big plus is that it's near the haram so you don't need to walk too far.

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear NidalT, Thank you very much for staying in Madinah Hilton, your valuable comments are taken on board. We are thankful for your feedback. Looking forward to welcome you again in Madinah Hilton. Kindest Regards Saeed Ur Rahman Manager of Operations Madinah Hilton More 

Port Said, Egypt
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

very near to prophet mosque, very clean, food is very good, stuff are very helpful, front disc is very cooperative, room is wide and clean, rate is competitive, generally is excellent choice to take it.

Was this review helpful? Yes
SaeedUrRahman, Manager at Hilton Madinah, responded to this review

Dear Mr. Negam Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your... More 

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Additional Information about Hilton Madinah

Address: Oppst Prophet Mosque, King Fahd Str, Medina 3936, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Al Madinah Province > Medina
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Madinah 5*
Number of rooms: 144
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Also Known As:
Hilton Madinah Hotel Medina
Medina Hilton
Hilton Madinah Al Madinah/Medina
Hotel Style:
#2 Luxury Hotel in Medina
#2 Family Hotel in Medina
#5 Best Value Hotel in Medina

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