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Le Meridien Medina

Khaled Bin El Waleed Road | PO Box 1735, Medina, Saudi Arabia
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Le Meridien Medina
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42 reviews from our community

Traveler rating
    3
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    14
    12
    5
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35
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Preston, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice place to stay, comfortable and clean. The hotel was able to accommodate four English non Muslim women and made us feel at home. The only missing feature is somewhere to sit outdoors in the fresh air.

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Contributor
13 reviews 13 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large rooms, large hotel, could do with a little updating compared to other Le Meridiens and a few extra leisure facilities for long term and business guests. Great staff, helpful and polite. The only hotel outside of the Haram, a Chinese restaurant across the road leading the hotel and other restaurants within 15/20 mins walk along Sultana.

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Nabil A, Director of Sales at Le Meridien Medina, responded to this review

Dear kay M Greetings from Le Meridien Medina I am so proud to hear that you had a flawless stay and took the time to share your 5-star experience with other. I'm delighted that you plan to return and can't wait to welcome you back! Best regards Nabil Abdel Rahman Director of Sales More 

Cairo, Egypt
Contributor
16 reviews 16 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I think this hotel is designed for conferences and wedding parties , over all it's clean, rooms are not luxury as a le meridien hotel ,you have to pay for WI FI access in your room, i don't like the restaurant and breakfast , juices should be served in a better way not in jug. parking is perfect. any way... More 

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Nabil A, Director of Sales at Le Meridien Medina, responded to this review

Dear Abdel rahman 24 Greetings from Le Meridien Medina Thank you for taking the time to share your feedback with us. I'm thrilled that we met your expectations and offered you a great experience during your recent pre-cruise stay.. regarding the juices , we share this point to our F&B director and we have taken necessary action. thanks again to... More 

Jeddah, Saudi Arabia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed March 29, 2015

The hotel is very nice for business travelers. It is the only 5 stars hotel outside the Haram boundaries. Even though it's services are excellent and its rooms are bigger than the standard size. Also, the shuttle service to the holly prophet mosque is a very good advantage for Muslims.

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Nabil A, Director of Sales at Le Meridien Medina, responded to this review

Dear Mr. Tamer Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Le Meridien Medina . Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you at... More 

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed March 9, 2015

Great hotel with a very nice location.Area of the hotel is amazing, very big, it's amazing hotel with great staff and service. However if you are traveling on business with non Muslims then this hotel is ideal Thank you for our great stay

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Nabil A, Director of Sales at Le Meridien Medina, responded to this review

Dear Mr. Hytheem Greetings from Le Meridien Medina Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Le Meridien Medina . Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the... More 

Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 1, 2015

It was a very pleasant stay in Jeddah, prefer to stay back again & very centrally located. Rooms were clean & service levels were good. Hotel arranged transport for my trip to Makkah via taif at a very reasonable rate, tried their best to get the arrangements done in short notice.

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Walid Reda S, Director of Sales at Le Meridien Medina, responded to this review

Dear Pftec Greetings from Le Meridien medina Thanks for your lovely comments for Le Meridien Jeddah , i know its post by mistakenly to Le Meridien Madina but we are happy that you spend lovely time at LM Jaddah. Best Regards Walid Shalaby More 

1 review
1 of 5 stars Reviewed February 25, 2015 via mobile

This is one of the worst hotel I've ever stayed. Most of all the workers here seem not motivated to work and very lazy. The communication is poor, they are too lazy to say "yes" or "ok" when i asked "guest service" on phone to connect to laundry. And it was just a call to request to delivery, but the... More 

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Walid Reda S, Director of Sales at Le Meridien Medina, responded to this review

Dear Miwako S Greetings from Le Meridien Medina First of all, let me express my concern after been informed that we were not able to meet your expectations. I assure you that all the topics you highlighted are being analyzed carefully in order to correct and avoid to happen again. Please accept our sincere apologies. Best Regards Walid Shalaby More 

Travelers are raving about these Medina hotels

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 18, 2015

Still staying in this hotel at present 02/15. The hotel staff are very polite and helpful, the rooms are spotless and cleaned reguarly. I"ve only had breakfast which is fine, having a mix of crreals, hot food, salads, fruits and fresh breads, etc. Yousaf the chef prepares a nicescrambled or omolette with add on"s. Llisted as a 4/5*, dissappointed the... More 

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Walid Reda S, Director of Sales at Le Meridien Medina, responded to this review

Dear Karl P Greetings from Le Meridien Medina Thank you for shearing you a wonderful feedback. we are very proud to have received your review and i shear your comments with Yousef and he also thanks full to you. i have share your comments with concern departments regarding Gym & other sports facilities and we will take necessary action. i... More 

Top Contributor
145 reviews 145 reviews
94 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed February 5, 2015

Nice on the outside, lobby is done well and that's where it starts to go sideways. Restaurant is only open certain times and room menus are limited. Rooms are ok, two beds are very small, so if your over 5ft 7"... You are going to be spilling out of it. The Internet was hard to connect to and I finally... More 

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Walid Reda S, Director of Sales at Le Meridien Medina, responded to this review

Dear Mr. Albyfli Greetings from Le Meridien Medina We always strive hard to deliver the best of class service experience to all our valuable guests at all times. We will ensure that we will be looking forward to deliver an even better experience for you the next time you visit us and we will look after your needs very well... More 

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 28, 2014

Sorry whoever claims this to be a 5-star hotel i strongly disaggree. Let's start with the positives: Rooms are clean and well maintained they are classic, nice and well-lit. The breakfast buffet is very decent- one or maximal two staff are supposed to help the clients, supposed to ... The check in and out process were performed by unfriendly staff.However... More 

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Walid Reda S, Director of Sales at Le Meridien Medina, responded to this review

Dear Mr. FelfermingMD Greetings from Le Meridien Medin Thank you for sharing your experience with us.please accept oursincere apologies. we take all feedback from our guests seriously to heart.we will take corrective measures to resolve the situation. we are glad that you will be returning and look forward to welcoming you back soon. best regards walid Shalby More 

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