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Marriott Madinah Hotel

5.0 of 5 King Faisal Street, opposite Madinah Governor Off. | PO Box 25711, Medina 25711, Saudi Arabia
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Marriott Madinah Hotel
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45 reviews from our community

Traveler rating
    5
    17
    13
    4
    6
See reviews for
20
9
3
3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riyadh, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is not marriott that I know . The hotel is not far from the Holy mosque, it's overpriced, lousy food, only two lefts beside the service left and it is always Busy, my room rate was bed-and-breakfast rate I was really surprised the breakfast buffet I basically rated the. Restaurant and food-service this Marriott one (1) out of ten... More 

Was this review helpful? Yes
Mohamed M, Front Office Manager at Marriott Madinah Hotel, responded to this review

Dear Mr. Awaimer First we would like to thank you for taking the time to comment on our hotel, we apologize for any inconveniences might be occured. We will take your comments into our consideration and will reassess our services to meet with our guests expectations. Warmest Regards Mohamed Marzouk More 

kolkata
Contributor
20 reviews 20 reviews
19 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When I was booking this property, little did I realise that the Marriott I was booking was unlike the Marriott's that we guests are familiar with worldwide. When you talk of a Marriott, the picture that comes to ones mind is a sprawling luxurious 5***** hotel which is the epitome of comfort. But the one in Madina is not even... More 

Was this review helpful? Yes 1
Mohamed M, Front Office Manager at Marriott Madinah Hotel, responded to this review

Dear Sir First I would like to thank you for taking the time to comment on our hotel, we would like to apologize for any inconveniences and misunderstanding occured during your stay. We will take your comments further to improve our services accordingly. Warmest Regards Mohamed Marzouk More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 9, 2014

Bullet-point Review: Location: 7 - 10 minutes walk to the Haram. Also very close to the Ghamama Mosque. Transportation: Free minivan to the Haram, sometimes comes late. Room Service: Fast and good. View: Part of the Haram is visible, the other rooms have a wide and beautiful view of the city. Breakfast: I would give it 2.5 stars. Below average,... More 

Was this review helpful? Yes 1
Mohamed M, Front Office Manager at Marriott Madinah Hotel, responded to this review

Dear M. Kawther We are in receipt of your comments. Thank you for bringing them to our attention and share your experience during your stay with us. We appreciate the time you have taken to evaluate our services and pass on your feedback. From comments such as yours we are able to reassess our current practices and implement new training... More 

1 review
3 of 5 stars Reviewed October 2, 2014

There should be a gym/fitness center in the hotel for guests. I come here every year for 2-3 weeks and miss my workout. There are other hotels in madina city that provide such facilities so marriott can do that as well by making a small gym on mez floor.

Was this review helpful? Yes
Mohamed M, Manager at Marriott Madinah Hotel, responded to this review

Dear Mr. Syed We are in receipt of your comments. Thank you for bringing them to our attention and share your experience during your stay with us. We appreciate the time you have taken to evaluate our services and pass on your feedback. From comments such as yours we are able to reassess our current practices and implement new training... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 13, 2014

I visited this hotel in the holly month of Ramadan .It is good in general the rooms are well furnished as compared to near by hotel.The lobby is very small.The staff are helpful .Their shuttle services to the mosque are perfect available 24/7. Their only available restaurant was too small and not up to expectation from a Marriot hotel restaurant.... More 

Was this review helpful? Yes 1
Mohamed M, Front Office Manager at Marriott Madinah Hotel, responded to this review

Dear Mr. Osama First I would like to thank you for taking the time off to respond to our survey, we apologize for any inconveniences you might face during your stay at our hotel. Please let me know if I could be of any further assistance. More 

Amman, Jordan
Contributor
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 20, 2014

I stayed there for 3 days, the hotel is very good. Internet is available for free. The space of the rooms is good comparing to other hotels there. The location is very close to the Haram, you we the Haram form your room, 15 mins walking or 2 mins using the shuttle bus. I really enjoyed it, however, the food... More 

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 9, 2014

We got back from a Ramadan weekend in Madinah and have been missing it terribly. It was a spiritually rewarding weekend and was made more positive by the hotel being conveniently placed. Al-Masjid an-Nabawi is a 5-10 minute walk away in a well lit and built up area. The hotel provide free transport 24hrs a day to and from the... More 

Was this review helpful? Yes 2
Lahore, Pakistan
Top Contributor
83 reviews 83 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 16, 2014

First time stayed there in 2012 then again in May 2013. 5 min walk from Masjid Nabwi but you dont have to worry because they are providing free shuttle service 24 hours which is very efficient, dont have to wait more than 3-5 min while returning from mosque. Excellent house keeping very personalized service. Breakfast was good with lots of... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 3, 2014

Its an average hotel. 8 to 10 mins walk to holy mosque. Breakfast was ok (not too good and not too bad). Good thing about this hotel was an early check in. Guy on reception was very friendly. He checked me in 3 hours before scheduled time, which was great. Smooth check in and check out. Decent size of bed... More 

Was this review helpful? Yes 1
Mohamed M, Front Office Manager at Marriott Madinah Hotel, responded to this review

Dear Sir We are in receipt of your comments. Thank you for bringing them to our attention and share your experience during your stay with us. We appreciate the time you have taken to evaluate our services and pass on your feedback. From comments such as yours we are able to reassess our current practices and implement new training and... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 24, 2013

Marriott- Madinah- Saudi Arabia. Checked in at 3am after a long drive from riyadh. Outdoor security with very bad attitude. It was 9 degree Celsius when we reach here and there the room heater was broken (room1011). Asked the reception to change for the room, it was same as well in tht room and water pipe was taped in. The... More 

Was this review helpful? Yes 3
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Additional Information about Marriott Madinah Hotel

Address: King Faisal Street, opposite Madinah Governor Off. | PO Box 25711, Medina 25711, Saudi Arabia
Location: Saudi Arabia > Al Madinah Province > Medina
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Marriott Madinah Hotel 5*
Number of rooms: 150
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Also Known As:
Marriott Medina
Medina Marriott
Marriott Madinah Hotel Al Madinah/Medina
Hotel Style:
#18 Luxury Hotel in Medina

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