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InterContinental Madinah-Dar Al Iman

#4 of 117 Hotels in Medina
Certificate of Excellence
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off Sitteen St | P.O. Box 20205, Medina, Saudi Arabia
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InterContinental Madinah-Dar Al Iman
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Russian first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (46)
  • Jun-Aug only
    (24)
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    (22)
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    (37)
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London, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

The worst thing in an establishment is to have Poor rude – impolite management. Following our last night’s 9:00 pm check in, I waited for three hours to be hear from the guest relations manager Mr Refai, to call me so we get what supposed to be my ‘’guaranteed upgrade’’ being platinum ambassador member of IHG, when I did not... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in Intercontinental Dar AlEman for 4 days in May. Best 5 stars hotel in Madina close to Haram with renovated rooms and very descent stuff amazing breakfast and Best service ever. I wish to go again soon Insha2allah ..

Was this review helpful? Yes
Al Madinah Province, Saudi Arabia
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

stayed here with family last year ,service was tops ,location is perfect breakfast was awesome absolutely best hotel in madina staff were friendly rooms were very clean i would definitely recommend this hotel to my friends

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff, management and great food. Please be assured that InterContinental is very committed in its... More 

Hurghada, Egypt
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is very comfortable and provides its guest with all their needs to complete their omra or hajj smoothly. I was there with my family and we are planing to make omra next year isA. We were there last july 2014. It was my second time KSA but the first time to stay at intercontinental. We decided to choose... More 

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff and management. Please be assured that InterContinental is very committed in its efforts to... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2015

Have stayed at a few of IHG properties, this one was very good. Two things: the staff and the room cleanliness/facilities. Before and after reservation, our first contact by phone from Canada was Abdul Salaam Sharif (Front Desk Sup.). He's amazing and a true asset for you. He reassured us that there would be no problems and very genuine. He... More 

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write very nice comments about our hotel’s location, professional staff, management and great food. Please be assured that InterContinental is very committed in... More 

Birmingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 20, 2015

Had problems getting a room initially, was told that need to phone reservations because the hotel computer doesn't tell them if any rooms available...anyways Once in the room fantastic, very spacious and very close to the haram ideally located. Breakfast is fantastic with a wide range of choices. Would recommend to all, very pleasant and kind staff.

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Sir, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff, management and great food. Please be assured that InterContinental is very committed in its... More 

Jeddah, Saudi Arabia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

Visiting Madina on Friday was blessing and getting into Intercontinental Madina is a great way to start a trip, i requested for the connecting rooms and luckily it was arranged ,the check Inn was smooth and bellboy quickly arranged and drop luggage in our room, they have big enough parking and my car was taken by one of the driver... More 

Was this review helpful? Yes
Temple, Texas, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 13, 2015

Great hotel best staff really and awesome management quick responds to you're needs Food is good clean facilities smells nice everywhere I had a problem with the safe the technician came in less than a minute the same goes for room service again thank you guys very much

Was this review helpful? Yes
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 3, 2015

Though not among the best IHG hotels in respect to space, rooms and interior, it's talented staff makes the difference and makes it one of the better places to stay in Madina. Check in is always fast no matter you are IHG member or not. Every single guy from reception to your house keeper are very welcoming and tend carefully... More 

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff, management and great food. In light of the points that you have clarified, I... More 

Abu Dhabi, United Arab Emirates
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 30, 2015

The hotel location is excellent facing the Prophet Mohamad grand Masjid. The check in was fast and the staff are helpful. The food selection for breakfast and lunch was superb. The food is fresh and healthy and suits many tastes. The welcoming coffee and dates are excellent.

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff, management and great food. Please be assured that InterContinental is very committed in its... More 

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