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InterContinental Madinah-Dar Al Iman

#4 of 117 Hotels in Medina
Certificate of Excellence
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off Sitteen St | P.O. Box 20205, Medina, Saudi Arabia
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InterContinental Madinah-Dar Al Iman
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162 Reviews from our TripAdvisor Community

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Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was a great memorable visit that I had at Dar al Iman. Great view of the most blessed Place and great customer service with a big smile...I wrote a review on IHG site but by mistake pressed 2 on F & B , in fact it was great and they deserve 9 out of 10 specially for Cream and... More 

Helpful?
Thank Tariq K
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel had stop renovation long time ago, everything is old, nothing new. so, if you are searching for luxury try other hotels nearby because the only good thing about this hotel is the location and everything else is average although the hotel is highly over priced.

Helpful?
Thank M J
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you so much for sharing your comments about your recent stay with us at Dar Al Iman InterContinental, Madinah. I apologize that your experience was less than expected and please be informed that your comment has been forwarded to the management. Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope... More 

Bahrain
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all, the main reason for me choosing this hotel after it being an IGH was it's proximity to The Haram, it is located just in The Haram's courtyard in front of Omar Ibn Al Khattab's gate. As in Dar Al Tawhid, attention to detail is met up to exceed satisfaction, moreover, pro-activeness plays a great role in going... More 

Helpful?
Thank alkooheji
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Mr. Adel, Thank you very much for your kind and detailed feedback about your recent stay at Dar Al Iman InterContinental hotel, Madinah. We are very happy to hear that you’ve enjoyed your time with us and we could exceed your expectations, however, your kind suggestions will be definitely forwarded to the concerned Department Heads. Please be assured that... More 

Boston, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently travelled to Madina and stayed at DarAl Iman Intercontinental hotel.It was a wonderful experience.Location is great,right in front of the Masjid and surrounded by local businesses/shopping area.Everything in this hotel is up to 5 star international Standard.Rooms are spacious and very nicely furnished with tasteful blend of classic and contemporary.They have a great staff and at times I... More 

Helpful?
Thank Bushra K
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for your kind feedback about the Prime location of our hotel, great staff and nice food, and we assure you that we are committed to delivering quality in all aspects of the guest experience. Again, thank you for staying with us and we hope to have an opportunity to serve you again. Sincerely, Mohammed... More 

Alexandria, Egypt
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Being an Elite Spire member, I felt really special. I was greeted at reception and generously given a haram view. Then the fruit basket and the flower vase arrive. Perfect location just in front of the haram. Spacious rooms and comfy beds. Delicious and very fast and convenient room service. The only down side is the WiFi service. The signal... More 

Helpful?
Thank Kemsh
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you so much for sharing your comments and nice words about our hotel's prime location, tasty food and comfortable beds. I really apologize that you've faced Internet problem during your stay and please be informed that your comments has been forwarded to our IT department head and truly action will be taken. Thank you very much for... More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Location was fantastic, jus a stones throw from the mosque. Was let down by poor showers of which both were broken and needed fixed. Also breakfast and cleaning were big very poor. If they can fix this it can easily get 5 stars as the room itself was very good but not clean in places.

Helpful?
Thank EPAEDINBURGH
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you so much for sharing your comments and nice words about our hotel's prime location. I apologize that your experience was less than expected and please be informed that your comments, has been forwarded to the department head concerned and truly, action will be taken. Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah... More 

Montreal, Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Simply perfect, every single detail, even regarding the extra bed that should have added some 200 or 300 USD were not charged, (because of a mistake by the Travel Agent and not the hotel). Breakfast was stupendous, service was as titled above... I Am speechless...

Helpful?
Thank Mason K
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear guest, I am glad that you had enjoyed your memorable stay at Dar Al Iman InterContinental, Madinah! Thank you so much for sharing your nice words, Looking forward to welcoming you again at InterContinental Dar Al Iman Hotel. Have a nice day, Mohammed Khattab Executive Assistant Manager More 

Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel Location is very excellent, especially for couple with young children. Nice room and good internet connection. And also Free Parking provided. The poor thing that Hotel Management should make improvement is quality of bath room. I can't find how to select Hot/Cold water in the shower tap. And also some Restaurant staff is not quite friendly, lack of smile.... More 

Helpful?
Thank Nuryono Herry W
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns. It is with regret to read that you did not enjoy your overall stay due to the services received from our hotel are below than your expectations. Kindly be assured that your comments are of utmost importance for us that is why these shall be forwarded... More 

London, UK
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed in several hotels in Madinah, and glad to report that I've throroughly enjoyed my recent stay at the IC Dar al Iman. What really makes this hotel is the quality of individual service. For example, before my visit I emailed the hotel enquiring about the possiblityof a room upgrade based on my Ambassador status. Karim Gad, Guest Servive... More 

Helpful?
Thank Musafir999
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, I would like to thank you for your precious feedback about your recent stay at InterContinental Dar Al Iman Madinah. Thank you for staying with us and we all hope to have an opportunity to serve you again. Sincerely, Mohammed Khattab Executive Assistant Manager More 

Leeds, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I was sceptical about this hotel's rating but after staying here 6 nights I have to say they are truly outstanding through and through. We booked two rooms here. I had emailed them ahead of arrival asking for adjoining rooms close to the lift and express check in. The response was within 30 minutes and they did exactly as I... More 

Helpful?
Thank suali
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, First of all I would like to thank you for choosing to stay at InterContinental Dar Al Iman Hotel Madinah and hope to keep it as your future destination. Meantime, I do appreciate your precious time to give us your valuable (detailed) feedback and we assure you that we are committed to delivering quality in all aspects of... More 

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