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InterContinental Madinah-Dar Al Iman

#5 of 116 Hotels in Medina
Certificate of Excellence
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off Sitteen St | P.O. Box 20205, Medina, Saudi Arabia
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InterContinental Madinah-Dar Al Iman
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134 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Russian first
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  • All months
    (134)
  • Mar-May only
    (46)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (37)
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Cairo, Egypt
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Perfect stay at Al Madina. The hotel is two steps from masjed el nabawy! Very big and clean rooms. Food is great. Check in and check out in no time. Taxis are very easy to find next to the hotel. A room with a view of el masjed el nabawy is worth the money... Breathtaking!

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Madam, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff, management and great food. Please be assured that InterContinental is very committed in its... More 

common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Luxury hotel in front of the ladies entrance. Close to the markets and taiba towers which has most of the market that you would like to visit. The stuff are helpful. You can ask the reception for airport pick up and drop for only the 80$. But it's expensive hotel

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s prime location and professional staff. Looking forward to welcoming you again at InterContinental Dar Al Iman Hotel.... More 

Toronto, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was absolutely amazing. We arrived extremely early and was able to get checked in right after Fajr prayers. Considering website indicates checkin is around noon, we were really delighted with the service hotel gave. We went for Umrah to KSA and decided to go to Medina then Mecca. We were in total peace in this hotel. The location... More 

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff, management and great food. Please be assured that InterContinental is very committed in its... More 

Lahore, Pakistan
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A good location but rather expensive. One would expect 5 star service and attitude at these prices but both (service & attitude) were average. The staff was casual at best and the willingness to help that you would expect at a 5 star hotel were no where to be seen. The room was adequately furnished but wifi was very slow.... More 

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you so much for sharing your comments about our hotel. I apologize that your experience was less than expected and please be informed that your comments, which you were experienced during your stay with us has been forwarded to the department head concerned and truly, action will be taken. Thank you for staying with us and we... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel you can stay during your visit to Madina and Masjid Rasoul Allah SAW. Located literally in front of the Masjid Alnabawi. You simply can hear Azan then you can make ablution (Woduu) then go to masgid before prayer starts. Great oriental design for the hotel in the lobby and inside the rooms. Marvelous hospitality and excellent service. The... More 

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s Prime location, professional staff, Great oriental design of the hotel and rooms as well as nice comments... More 

London, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 23, 2015

The worst thing in an establishment is to have Poor rude – impolite management. Following our last night’s 9:00 pm check in, I waited for three hours to be hear from the guest relations manager Mr Refai, to call me so we get what supposed to be my ‘’guaranteed upgrade’’ being platinum ambassador member of IHG, when I did not... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Max D, Thank you for taking the time to express your thoughts and concerns and being one of our valued IHG Rewards Club Platinum Ambassador Members. It is with regret to read that you did not enjoy your overall stay due to the service received from our hotel staff being below par. Kindly be assured that your comments are... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2015

I stayed in Intercontinental Dar AlEman for 4 days in May. Best 5 stars hotel in Madina close to Haram with renovated rooms and very descent stuff amazing breakfast and Best service ever. I wish to go again soon Insha2allah ..

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Sir / Madam, Thank you very much for staying at InterContinental Dar Al Iman Hotel Madinah I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff, management and great food. Looking forward to welcoming you again at InterContinental Dar Al Iman Hotel. Sincerely, Mohammed Khattab Executive Assistant Manager More 

Al Madinah Province, Saudi Arabia
Level Contributor
4 reviews
5 of 5 stars Reviewed June 4, 2015

stayed here with family last year ,service was tops ,location is perfect breakfast was awesome absolutely best hotel in madina staff were friendly rooms were very clean i would definitely recommend this hotel to my friends

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff, management and great food. Please be assured that InterContinental is very committed in its... More 

Hurghada, Egypt
1 review
5 of 5 stars Reviewed June 3, 2015

This hotel is very comfortable and provides its guest with all their needs to complete their omra or hajj smoothly. I was there with my family and we are planing to make omra next year isA. We were there last july 2014. It was my second time KSA but the first time to stay at intercontinental. We decided to choose... More 

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write nice comments about our hotel’s location, professional staff and management. Please be assured that InterContinental is very committed in its efforts to... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2015

Have stayed at a few of IHG properties, this one was very good. Two things: the staff and the room cleanliness/facilities. Before and after reservation, our first contact by phone from Canada was Abdul Salaam Sharif (Front Desk Sup.). He's amazing and a true asset for you. He reassured us that there would be no problems and very genuine. He... More 

Was this review helpful? Yes
jamilkayani2014, General Manager at InterContinental Madinah-Dar Al Iman, responded to this review

Dear Guest, Thank you very much for choosing InterContinental Dar Al Iman Hotel Madinah to stay and hope to keep it as your future destination. Also, I would like to thank you for your precious time to write very nice comments about our hotel’s location, professional staff, management and great food. Please be assured that InterContinental is very committed in... More 

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