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Ishraq Al Madina Hotel

Northern Central Area, Medina 00966, Saudi Arabia
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1 room 1 guest
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Ishraq Al Madina Hotel
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26 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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15
Couples
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5
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0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Turkish first
  • Any
English first
  • All months
    (26)
  • Mar-May only
    (8)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (5)
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Level Contributor
3 reviews
1 of 5 stars Reviewed January 5, 2015

The hotel couldn't find our room and the staff at the lobby are very rude and unfriendly.Once they found our room it wasn't even cleaned, there were ketchup stains on the roof and an open pizza box on the coffee table.Then when the housekeeping came they didn't even get new bed sheets they just tidied the bed with the original... More 

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Muscat, Oman
Level Contributor
169 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
1 of 5 stars Reviewed October 23, 2014

What a huge building with many sections and some departments. I found the food section is very helpful and easy to use and the rest are less price as well . The food has a various types and restaurants such as fast food beside traditional. Totally average

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Travelers are raving about these Medina hotels

Jeddah, Saudi Arabia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 23, 2014

We had pretty bad experience at the adjoining Hotel Dar Al-Naeem which we booked via Booking.com. So we moved to Ishraq Al Madina. Rooms were decent, considering that we were here for religious visit and not leisure visit. The management was good enough to help us with our luggage. Best part is that they have underground parking free of cost.... More 

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Dhahran, Saudi Arabia
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 19, 2014

I booked this book miraculously during my trip to Madinah. The previous hotel I was in was PLAIN horrible, so I had to check another hotel. Since the Umrah season started, there was huge influx of pilgrims and finding a good hotel was extremely difficult. Luckily, I found a room available at this hotel. The hotel is good and extremely... More 

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Riyadh, Saudi Arabia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 11, 2013

Staying at this hotel was the worst experience of my life. Too high cost with pathetic customer service. Not a 4 star hotel. Very unfriendly staff, totally unprofessional. I booked this hotel through DNATA, who showed me wrong hotel location & misleading room pictures. When we checked-in, the room offered to us was not clean at all, had a bad... More 

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Dublin, Ireland
1 review
3 of 5 stars Reviewed May 31, 2013

hotal good but some staff sepcial cleaing staff cheet with custumer sale mobile phone chip be carefull not buying any thing hotal staff no body clean the room three day and uper staff good but lower staff not good

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London, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed April 23, 2013

Nice Location less than 5 min walk from Masjid Al Nabwi, All shops and restaurants are close by. Over all hotel is no way near 4 star. Wifi only in lobby, they do not clean the rooms, staff at reception not pleasant. Our door lock was broken so we have to change our key all the time at least 3-4... More 

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Cape Town, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 23, 2013

Our rooms were not ready when we arrived, and after an incredibly long journey, a shower and bed was all we needed. Being a group of 10, we had booked 4 double rooms and one triple room. The 4 double rooms were all next door to each other on the same floor, while the triple room was on another floor.... More 

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Dubai, United Arab Emirates
2 reviews
2 of 5 stars Reviewed April 2, 2013

Kindly think twice before u book in this hotel, our recent trip was a nightmare, eventhough the check in time was 3pm, we reached the hotel around 6.30, to finds rooms not ready, have to wait for almost 2hrs to get it, nothing proper, nobody comes to clean ur room, we stayed 2 night s but room no one clean,... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 6, 2013

Our room was not ready when we arrived so we waited at the lobby while my father and husband managed to persuade them to give us a room. Yeah they had to persuade them coz the staff were gonna turn us away despite us having booked on booking.com so if you go there be prepared to put up a fight.... More 

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