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All 108 Medina hotels

Shaza Al Madina

5.0 of 5 Hotel   |   King Fahad Road | P.O. Box 25517, Postal Code 41476, Building No# 2943, Central Area, Medina, Saudi Arabia
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Shaza Al Madina
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84%
Ranked #1 of 108 hotels in Medina
A recent review
4 of 5 stars reviewed 5 days ago
SalmanLondon London
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321 people have reviewed this hotel

Traveler rating
    190
    78
    28
    10
    15
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160
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12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Turkish first
  • Any
English first
London
Top Contributor
58 reviews 58 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It is a very nice and newish hotel. Tasteful and contemporary décor. Check in was straight forward, a very rare happening in the Kingdom. Room size was OK. The best thing about this hotel was the most attentive and helpful staff. Few let downs were really small lifts, not enough seating capacity on the first floor restaurants, though they opened... More

Was this review helpful? Yes 4
Manchester
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Given the peak season that we attended the hotel at, there were initial observations made to the Management. Got to say, they took note of all suggestions and Mr Ehab Mourab and his team went out of their way to make the stay enjoyable. Thank you for that! The location of the hotel is perfect. Rooms are contemporary in style.... More

Was this review helpful? Yes 2
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear MJManchester Greetings from Shaza Al Madina We thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Shaza Hotels consider it a distinct privilege to have had you as a guest. We would be honoured to welcome you again in... More

Alexandria Governorate, Egypt
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel is one of the most great hotel i have visit in my life the staff is very professional and kind the rooms is great have separate bed area and living area the food is wonderful and the restaurants is very stylish thy offer you free coffee and mussels every praying time the lobby in the second floor not... More

Was this review helpful? Yes 4
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear magdymohey Greetings from Shaza Al Madina We would like to take the opportunity to thank you for responding to our survey. We were delighted to read that you enjoyed your stay with us and we would be honoured to welcome you again in the near future. Kind regards, Brahim Robio General Manager Shaza Al Madina More

Dubai, United Arab Emirates
Top Contributor
71 reviews 71 reviews
57 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is located to the Central Entrance of the Haram, walking steps away. Location wise it is the best. The rooms are small, but well maintained. You don't have much sunlight coming into the room, this is the same with all hotels in that area. Shopping area is nearby. The Good thing is that there are many elevators in... More

Was this review helpful? Yes 2
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Salah_Sharaf Ramadan Kareem We thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Shaza Hotels consider it a distinct privilege to have had you as a guest. We would be honoured to welcome you again in the near future.... More

London, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Shaza hotel in Medina, and I could not have asked for a better experience. The food was phenomenal, the distance was ideal to the masjid, and coming in an out was very easy. My family was very impressed with the service and the generous attitude of the staff there, and we will certainly think of... More

Was this review helpful? Yes 3
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Firas_Aldhaher, Ramadan Kareem We would like to take the opportunity to thank you for responding to our survey. We were delighted to read that you enjoyed your stay with us and we would be honoured to welcome you again in the near future. Warm regards Brahim Robio General Manager Shaza Al Madina More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel by any standard is an over rated property. Rooms are rundown - Its not at all even a 4 star hotel, forget 5 star - Dealing with the front desk is nothing but a challenge - they cannot understand English and thanks to Saudi Rule of having Saudi untrained/uninterested kids to be front facing of dealing with customers.... More

Was this review helpful? Yes 2
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear BurneyNYC Greetings from Shaza Al Madina Hotel We thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Please note that we have carefully read your comments and are immediately attending to its rectification so that it does not occur... More

Riyadh, Saudi Arabia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here recently with my mother in and 6 year old daughter on a brief trip to Medina. Personally, I love the look and feel of the hotel. Feels like a small boutique hotel and the Arabic themed interiors fit nicely with the type of relaxed and spiritual mood i want to create and feel when i am visiting Medina.... More

Was this review helpful? Yes
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear LivetheLifeyouLove1 Greetings from Shaza Al Madina Ramadan Kareem I would like to thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Shaza Hotels consider it a distinct privilege to have had you as a guest. We would be honoured... More

Islamabad Capital Territory, Pakistan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Its the worst 5 star hotel you can imagine. Firstly its way too expensive as compared to other 5 star hotels in its vicinity. Then its bed had bugs. Caused us skin rash and when we complained about it, instead of cleaning,the management offered us a anti rash cream. Can you believe this. The staff is very rude. We were... More

Was this review helpful? Yes 2
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear fantabolous Greetings from Shaza Al Madina Ramadan Kareem I would like to thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Please note that we have carefully read your comments and are immediately attending to its rectification so that... More

Leicestershire, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my mother and wife for a week in Feb 2014. The hotel, service, management and staff were excellent. I am a typical British who enjoys being spoilt and has high expectations, I must say the hotel delivered. The manager has a western attitude and leadership approach where he puts customer service first. AlhumdulIilllah I have no... More

Was this review helpful? Yes 1
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear Muhammad K Greetings from Shaza Al Madina Ramadan Kareem We would like to take the opportunity to thank you for responding to our survey. We were delighted to read that you enjoyed your stay with us and we would be honoured to welcome you again in the near future. Warm regards Brahim Robio General Manager Shaza Al Madina More

Karachi, Pakistan
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 17, 2014

We visited Madinah in may 2014 and Shaza provided the perfect stay for our family. The check-in was smooth and our room arrangement was very comfortable for our family.. We had a family suite which is a junior suite and an adjacent double room.. There is a main entrance to the family suite which marks a narrow corridor leading to... More

Was this review helpful? Yes 2
ShazaAlMadina, General Manager at Shaza Al Madina, responded to this review

Dear fhgarib, Greetings from Shaza Al Madina Hotel We would like to take the opportunity to thank you for responding to our survey. We were delighted to read that you enjoyed your stay with us and we would be honoured to welcome you again in the near future. Warm regards Brahim Robio General Manager Shaza Al Madina Hotel More

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Additional Information about Shaza Al Madina

Address: King Fahad Road | P.O. Box 25517, Postal Code 41476, Building No# 2943, Central Area, Medina, Saudi Arabia
Location: Saudi Arabia > Al Madinah Province > Medina
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shaza Al Madina 5*
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Also Known As:
Shaza Al Madina Hotel Medina
Shaza Al Madina Al Madinah/Medina

202 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
Shaza Al Madina is the only luxury hotel in the area with a contemporary Eastern design. The hotel sets incomparable levels of hospitality, elegance and state-of-the-art technology. Ideally located at the doorsteps of the Masjid Al Nabawy in Medina, only 150 M. The hotel enjoys a perfect location within the heart of the city and only a short 20 minutes (15 KM) drive from Prince Mohammad Bin Abdulaziz International Airport. Shaza Al Madina two dining options include an open show kitchen, which serves fusion cuisine. Shaza Al Madina’s intimate interiors are filled with mood lighting, created by international designer Morten Hansen of LWD Dubai, in association with calligrapher Mounir Al Sharaani, Egyptian lighting designer Randa Fahmy and with photographic installations by acclaimed Peter Sanders. The hotel’s walls were decorated by Soraya Sanders, famous for her traditional Arabic designs. Fresh and creative cuisine can be tasted at the Shalimar lounge. For a unique blend of North African, Persian and South-East Asian delights, guests are welcome to visit the airy Arabesque Restaurant. Rooms at the Shaza Al Madina are elegant and create the atmosphere of peacefulness. Shaza Al Madina is the ultimate hotel experience in the Middle East, a modern icon where exclusive Arabian luxury meets state of the art facilities. The hotel is designed to cater to every possible need and transport guests to a place of serenity and luxury, a unique haven for the modern traveller who expects only excellence in service and an exquisite ambiance. ... more   less 
Number of rooms
469

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