We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Dammam Hotel & Towers

Travelers' Choice award winner
1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Sheraton Dammam Hotel & Towers
Professional photos View all
Browse nearby
Sheraton Dammam Hotel & Towers
Add Photo Write a Review

162 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    55
    70
    24
    7
    6
See reviews for
5
5
12
123
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (162)
  • Mar-May only
    (38)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (42)
All months
Giza, Egypt
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My overall experience about this hotel is good, starting from airport collection to check in even when i requested to change my room (due to noisy chillers beneath) the staff is nice and friendly, the breakfast was good with a lot of choices. It's not that brilliant hotel, but overall the best hotel in Dammam. the wi-fi service was good... More 

Was this review helpful? Yes
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I don't know how Sheraton hotels kept this hotel under their name. They must have thought of this hotel as museum of old Sheratons ))) anyway I was there at the holy month of Ramadan. They serve the best Ramadan food and one of the restaurants I really enjoyed that but it was so crowded .

Was this review helpful? Yes
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 15, 2015

I stayed for 1 night at the Sheraton in Dammam. It was a pleasant stay. Staff was nice and helpful. I had breakfast in the morning which was of very good quality. The rooms are kept clean and in good conditions.

Was this review helpful? Yes 1
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Paolo, It is a pleasure to have the opportunity to serve you. Thank you for talking about us and letting us know how you feel about our services. We are always willing to go the extra mile in making our guests feel comfortable and cared for because they are all very special to us. We look forward to many... More 

1 review
5 of 5 stars Reviewed June 11, 2015

This sheraton hotel is the best i visited -and the best place to stay in Dammam. The food restaurants are great, as well as the breakfast and the pool area. It has wifi so ut is best option not only for work. Great view and smoking rooms.

Was this review helpful? Yes
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Sir, Thank you for sharing your idyllic experience with us. I am glad to know that you had enjoyed a quality time during your business trip. Your rejoicing comments about our rooms, services, pool area and our restaurants are very much appreciated and will be shared with the team accordingly. Looking forward to welcome you again for another joyful... More 

Madison, Alabama
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 8, 2015

This is a pretty good hotel, but check-in can be fairly tedious and time consuming. It's in a central location and is within walking distance to food and a mall. The gym is very good and has plenty of equipment. The hotel staff was very helpful in resolving a rental car issue I was having. Breakfast is great and has... More 

Was this review helpful? Yes
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Julian, Thank you for your extensive review of your recent stay with us. We are sorry that this time you had encountered some difficulties with the check-in process. It is always a pleasure to receive positive feedback towards our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement... More 

Huntsville, Alabama
Level Contributor
107 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 4, 2015

I nice Sheraton. Conveniently located across from a shopping mall and town. The hotel is clean, quiet and well staffed. The gym is large and well equipped. The pool and gardens are wonderful and welcoming. If you can, take advantage of the weekend brunch poolside. The breakfast restaurant is very nice with abundant selection of food. The only comment I... More 

Was this review helpful? Yes
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Dave, We very much appreciate your comments regarding your stay at Sheraton Dammam Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Dammam, Saudi Arabia
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 4, 2015

This hotel needs serious revamp on interior, athough its still maintained well. Staff have to be more courteous and atleast as an international brand we expect staff to be bilingual (Arabic & English)

Was this review helpful? Yes
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Sheeruz, Please accept our apology for not been able to meet your expectation at this occasion. We have noted your comments of dissatisfaction rest assured that your concerns will be shared with the concerned for corrective action. Once again, we thank you for letting us know your feedback and we look forward welcoming you in the near future. Sincerely,... More 

Cape Town Central, South Africa
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 25, 2015

From Cape Town - Dubai - Dammam enroute to Al Baha Province...and back Great business Hotel. Great bed and meeting rooms with amazing views. Staff a great asset to the property: could not have been more helpful.

Was this review helpful? Yes
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Rick T, We are pleased to know that you find our hotel a great place for your business trips. Thank you for sharing your comments about your recent stay. It is gratifying to read your encouraging comments about our hotel, services and staff. It was a pleasure to have the opportunity to serve you. We aim to provide excellent... More 

Toronto, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 21, 2015

Please see my earlier review for comments. This is a second review, meant to just take you through all this great hotel offers. The restaurant has theme nights featuring varied cuisines on different days of the week. The Swimming Pool is surrounded by a large relaxing area, the gymn is well equipped, an excellent Health Club is part of the... More 

Was this review helpful? Yes
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Kidwais, We very much appreciate your comments regarding Sheraton Dammam Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Houston, Texas
Level Contributor
228 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed May 14, 2015

I stayed here for 4 nights, the hotel is up to the standard you would expect from Sheraton, minor deficiencies here and there, but nothing major. It is clean, quiet and if you need to do business in Dammam it is probably well positioned. The gym and the pool are both nice, gym is huge and well equipped, pool also... More 

Was this review helpful? Yes 1
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Ricky, We very much appreciate your comments regarding your stay at Sheraton Dammam Hotel & Convention Centre. It is always a pleasure to receive positive feedback I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We haven taken your comments regarding... More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (3)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Dammam
3.3 mi away
Novotel Dammam Business Park
2.3 mi away
Golden Tulip Al Hamra
Golden Tulip Al Hamra
#3 of 23 in Dammam
3.5 of 5 stars 50 reviews
1.8 mi away
Ramada Dammam Hotel and Suites
Show Prices
Show Prices
Show Prices
0.7 mi away
Park Inn by Radisson Dammam
0.3 mi away
Wather Hotel Suite
Wather Hotel Suite
#11 of 23 in Dammam
3.0 of 5 stars 4 reviews
1.5 mi away
Golden Tulip Dammam Corniche Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay