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All 22 Dammam hotels

Sheraton Dammam Hotel & Towers

5.0 of 5 Hotel   |   1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
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Sheraton Dammam Hotel & Towers
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Ranked #1 of 22 hotels in Dammam
A recent review
4 of 5 stars reviewed 1 week ago
marco f Milan, Italy
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118 people have reviewed this hotel

Traveler rating
    44
    47
    17
    7
    3
See reviews for
4
3
7
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Milan, Italy
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Have been a few times here. Despite pretty friendly staff, with one exception a few years back, this hotel looked depressing. It wss not hotel fault as such....it's the area. Nothing around, nothing to do.... Lately, improvements in the hotel cheered a bit up. A nice Asian restaurant on top, a bit kor of "life" in the lobby. Facilities are... More

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Saudi Arabia
1 review
1 of 5 stars Reviewed 2 weeks ago

I do not recommend this hotel to anyone visiting the eastern province area, especially since there are many other hotels available which provide much better service and value for money in Dammam,Khobar & nearby cities. This dreadful hotel still uses the Starwood brand name even though it does not meet minimum standards & requirements of Starwood,nor any other international hotel... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Sir, Thank you for taking the time to post your review on Trip Advisor. We are sorry to hear that we were not able to meet your expectations during your recent stay with us at Sheraton Dammam Hotel. I would very much appreciate the opportunity to speak to you personally and would therefore kindly request you to contact me... More

Manama, Bahrain
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 11, 2014

I drove to Dammam through King Fahd causeway for a business on July 9th 2014. Since the time was in the month of Ramadan and I didn't want to break my fast, I decided to stay 1 night in Sheraton Dammam Hotel & Towers. I was surprised there was no staff at the entrance! After scanning my bags for security... More

Was this review helpful? Yes 1
Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time to post your detailed feedback on Trip Advisor, it always helps to know our hotel from the guest’s perspective. Your positive comments about Ahmed and Rodrigo are passed over to them, it is always a privilege to our associates to feel that they are exceeding our guests’ expectations . In addition, thank... More

Dubai
Top Contributor
50 reviews 50 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed July 5, 2014

Well first the positives excellent location, heart of the city with several eateries around. nice clean and big rooms. wonderful lobby area for meetings Negatives Expensive (well I can understand that since its the Sheraton brand) but here comes the surprise, they charge separate for internet (yes a Sheraton property 5* is charging for internet - and its not cheap)... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time to post your feedback for Sheraton Dammam Hotel on Trip Advisor. It’s always our goal that our services & facilities are meeting our guests expectations or even exceeding them. I would like to also highlight that our property is very close to the recently developed Dammam Corniche and the Al Marjan Island... More

Budapest
Top Contributor
84 reviews 84 reviews
59 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 25, 2014

I was staying here for four days for business reasons. It was okay. The room was nothing special, but had everything that I needed. The food in the hotel however was splendid. The staff was nice and really-really helpful!

Was this review helpful? Yes
Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for your recent feedback of our hotel on Trip Advisor. I am happy to know that you enjoyed your recent stay at Sheraton Dammam Hotel, it’s always good to get positive feedback from our guests as it encourages our associates and perform even better. I thank you again and look forward to welcoming you again... More

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

I stayed in the hotel for two days on business meetings. The hotel is old but clean, the staff were good, friendly, but need to improve on their efficiency. The hotel arranges for airport pick up which is a plus. Meeting rooms were ok with minor issues with them that we're fixed when asked, staff were very attentive to the... More

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Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2014

My favourite abode in the Eastern Province of Saudi Arabia ! Facilities are ship shape and the property though very old, has stood the test of time. You could even arrange your travel to Bahrain by road at the in-house travel desk itself. A very large lobby area is impressive. A quiet corner is almost always available for coffee,surfing the... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time to post your feedback of our hotel on Trip Advisor. Our management team was thrilled to read your comments and was pleased to know that you loved our lobby, rooms and restaurants. We thank you again and look forward to welcoming you again at Sheraton Dammam Hotel. Yours sincerely Sameh Abdel Wahab... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 18, 2014

stayed there for a couple of nights, for business. facilities were good, buffet dinner (with a wide variety of choices) was good. breakfast on the Roof top club level was okay (although the view was of a standard street outlook). internet was a bit of an issue for me when i stayed there - it was on and off. overall... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for your recent feedback for Sheraton Dammam Hotel & Towers. We are pleased to know that you enjoyed our facilities, and the wide variety in our buffet at Fayrouz restaurant. I would like to recommend you try our signature Asahi Pan Asian Restaurant, which serves the finest in Japanese & Chinese cuisine, especially the Teppanyaki... More

Houston, Texas
Top Contributor
59 reviews 59 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 2, 2014

LH air got me this hotel when our flight was cancelled due to sandstorm and we had to stay an extra day here to get a next flight. We got here at around 5 am. Hotel receptionist did their best to get us rooms, but they are not particularly efficient. Ok. We were so tired.and upset. Not efficient, but they... More

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Boston, Massachusetts
Top Contributor
156 reviews 156 reviews
47 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed April 16, 2014 via mobile

Stayed in this hotel for a large conference. Hotel givesyou what you expect as a business traveller. Does not wow you with anything. Internet: they give you (almost as a favor) access to only one device. At a major conference hotel this is unacceptable as we all have phones, pads, and laptops. Room: comfortable bed good sleep quality. Bathroom is... More

Was this review helpful? Yes 1
Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time and posting your comprehensive feedback on Trip Advisor. We are happy to know that you enjoyed our Fayrouz restaurant, Gym and the Club Lounge. Our sincere apologies for not meeting your expectations in regards to the one device Internet service and the bathroom curtain let me assure you that we are in... More

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Additional Information about Sheraton Dammam Hotel & Towers

Address: 1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
Location: Saudi Arabia > Eastern Province > Dammam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Dammam Hotel & Towers 5*
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Also Known As:
Sheraton Dammam Hotel And Towers
Dammam Sheraton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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Number of rooms
285

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  • At what time does the pool open each day?

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