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All 22 Dammam hotels

Sheraton Dammam Hotel & Towers

5.0 of 5 Hotel   |   1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
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Sheraton Dammam Hotel & Towers
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78%
Ranked #1 of 22 hotels in Dammam
A recent review
4 of 5 stars reviewed 1 week ago
Ebrahim A Manama, Bahrain
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116 people have reviewed this hotel

Traveler rating
    44
    46
    17
    7
    2
See reviews for
4
3
7
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Turkish first
  • Any
English first
Manama, Bahrain
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I drove to Dammam through King Fahd causeway for a business on July 9th 2014. Since the time was in the month of Ramadan and I didn't want to break my fast, I decided to stay 1 night in Sheraton Dammam Hotel & Towers. I was surprised there was no staff at the entrance! After scanning my bags for security... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time to post your detailed feedback on Trip Advisor, it always helps to know our hotel from the guest’s perspective. Your positive comments about Ahmed and Rodrigo are passed over to them, it is always a privilege to our associates to feel that they are exceeding our guests’ expectations . In addition, thank... More

Dubai
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well first the positives excellent location, heart of the city with several eateries around. nice clean and big rooms. wonderful lobby area for meetings Negatives Expensive (well I can understand that since its the Sheraton brand) but here comes the surprise, they charge separate for internet (yes a Sheraton property 5* is charging for internet - and its not cheap)... More

Was this review helpful? Yes
Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time to post your feedback for Sheraton Dammam Hotel on Trip Advisor. It’s always our goal that our services & facilities are meeting our guests expectations or even exceeding them. I would like to also highlight that our property is very close to the recently developed Dammam Corniche and the Al Marjan Island... More

Budapest
Top Contributor
77 reviews 77 reviews
56 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was staying here for four days for business reasons. It was okay. The room was nothing special, but had everything that I needed. The food in the hotel however was splendid. The staff was nice and really-really helpful!

Was this review helpful? Yes
Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for your recent feedback of our hotel on Trip Advisor. I am happy to know that you enjoyed your recent stay at Sheraton Dammam Hotel, it’s always good to get positive feedback from our guests as it encourages our associates and perform even better. I thank you again and look forward to welcoming you again... More

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed in the hotel for two days on business meetings. The hotel is old but clean, the staff were good, friendly, but need to improve on their efficiency. The hotel arranges for airport pick up which is a plus. Meeting rooms were ok with minor issues with them that we're fixed when asked, staff were very attentive to the... More

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2014

My favourite abode in the Eastern Province of Saudi Arabia ! Facilities are ship shape and the property though very old, has stood the test of time. You could even arrange your travel to Bahrain by road at the in-house travel desk itself. A very large lobby area is impressive. A quiet corner is almost always available for coffee,surfing the... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time to post your feedback of our hotel on Trip Advisor. Our management team was thrilled to read your comments and was pleased to know that you loved our lobby, rooms and restaurants. We thank you again and look forward to welcoming you again at Sheraton Dammam Hotel. Yours sincerely Sameh Abdel Wahab... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 18, 2014

stayed there for a couple of nights, for business. facilities were good, buffet dinner (with a wide variety of choices) was good. breakfast on the Roof top club level was okay (although the view was of a standard street outlook). internet was a bit of an issue for me when i stayed there - it was on and off. overall... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for your recent feedback for Sheraton Dammam Hotel & Towers. We are pleased to know that you enjoyed our facilities, and the wide variety in our buffet at Fayrouz restaurant. I would like to recommend you try our signature Asahi Pan Asian Restaurant, which serves the finest in Japanese & Chinese cuisine, especially the Teppanyaki... More

Houston, Texas
Top Contributor
58 reviews 58 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 2, 2014

LH air got me this hotel when our flight was cancelled due to sandstorm and we had to stay an extra day here to get a next flight. We got here at around 5 am. Hotel receptionist did their best to get us rooms, but they are not particularly efficient. Ok. We were so tired.and upset. Not efficient, but they... More

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Boston, Massachusetts
Top Contributor
156 reviews 156 reviews
47 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed April 16, 2014 via mobile

Stayed in this hotel for a large conference. Hotel givesyou what you expect as a business traveller. Does not wow you with anything. Internet: they give you (almost as a favor) access to only one device. At a major conference hotel this is unacceptable as we all have phones, pads, and laptops. Room: comfortable bed good sleep quality. Bathroom is... More

Was this review helpful? Yes 1
Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time and posting your comprehensive feedback on Trip Advisor. We are happy to know that you enjoyed our Fayrouz restaurant, Gym and the Club Lounge. Our sincere apologies for not meeting your expectations in regards to the one device Internet service and the bathroom curtain let me assure you that we are in... More

Hamburg, Germany
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2014

Overall the hotel was in great shape only if they would pay attention maintaining some of the furnishes and overall cleanliness of rooms and facilities. Warm staff but needs more knowledge on their menu and flexibility.

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
74 reviews 74 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 10, 2014

Staff very kind and helpful. This is a very nice facility. Comfortable. Upgraded to their club level. High quality bed, nice décor, large rooms. Restaurants very good. Spa services were very nice too. Did feel very safe here in this compound. Internet was fast and excellent. Good hotel.

Was this review helpful? Yes 1
Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for your recent positive feedback on Trip Advisor. I was glad to know that you have enjoyed all the facilities and services during your stay, especially the Sheraton signature services Sweet Sleeper Bed® and Shine Spa®. We hope your enjoyable visit will encourage you to stay with us again at Sheraton Dammam Hotel. Yours Sincerely... More

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Additional Information about Sheraton Dammam Hotel & Towers

Address: 1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
Location: Saudi Arabia > Eastern Province > Dammam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dammam Hotel & Towers 5*
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Also Known As:
Sheraton Dammam Hotel And Towers
Dammam Sheraton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
285

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