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Sheraton Dammam Hotel & Towers

Travelers' Choice award winner
1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
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1 room 1 guest
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Sheraton Dammam Hotel & Towers
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167 Reviews from our TripAdvisor Community

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Traveler rating
    56
    74
    25
    6
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (37)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (42)
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Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A good hotel but it is in need of improvement and refurbishment in some areas. The rooms are spacious but in need of an upgrade. The choice of restaurants is wide and the food was indeed good. The service was good and the staff was friendly. Can recommend.

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Level Contributor
169 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Is very Good hotel from entrance with big wide green and having amazing location from sea , mall and shopping & different kind of Resturants The suite was big and clean The breakfast was fantastic The swimming pool outdoor one for kids and other for adult Not to forget lady spa Really we spend good family time there

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Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been there last weekend of one night. The place was nice. The check in was fast, room is clean. The breakfast was delicious. The only issue that bothers me when I wanted my car the valet boy gave me another car Not mine and I had to waited for ~ 20 mins. Over all the place and staff... More 

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Dubai, United Arab Emirates
Level Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As an SPG member I always prefer this hotel. Rooms are great very comfortable beds. Service is good an the overall atmosphere. The lounge is fine but more attention is required for the breakfast. Did not have time to go to the great fitness center.

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Giza, Egypt
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 29, 2015

My overall experience about this hotel is good, starting from airport collection to check in even when i requested to change my room (due to noisy chillers beneath) the staff is nice and friendly, the breakfast was good with a lot of choices. It's not that brilliant hotel, but overall the best hotel in Dammam. the wi-fi service was good... More 

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Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 29, 2015

I don't know how Sheraton hotels kept this hotel under their name. They must have thought of this hotel as museum of old Sheratons ))) anyway I was there at the holy month of Ramadan. They serve the best Ramadan food and one of the restaurants I really enjoyed that but it was so crowded .

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Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 15, 2015

I stayed for 1 night at the Sheraton in Dammam. It was a pleasant stay. Staff was nice and helpful. I had breakfast in the morning which was of very good quality. The rooms are kept clean and in good conditions.

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Paolo, It is a pleasure to have the opportunity to serve you. Thank you for talking about us and letting us know how you feel about our services. We are always willing to go the extra mile in making our guests feel comfortable and cared for because they are all very special to us. We look forward to many... More 

1 review
5 of 5 stars Reviewed June 11, 2015

This sheraton hotel is the best i visited -and the best place to stay in Dammam. The food restaurants are great, as well as the breakfast and the pool area. It has wifi so ut is best option not only for work. Great view and smoking rooms.

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Sir, Thank you for sharing your idyllic experience with us. I am glad to know that you had enjoyed a quality time during your business trip. Your rejoicing comments about our rooms, services, pool area and our restaurants are very much appreciated and will be shared with the team accordingly. Looking forward to welcome you again for another joyful... More 

Madison, Alabama
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 8, 2015

This is a pretty good hotel, but check-in can be fairly tedious and time consuming. It's in a central location and is within walking distance to food and a mall. The gym is very good and has plenty of equipment. The hotel staff was very helpful in resolving a rental car issue I was having. Breakfast is great and has... More 

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Julian, Thank you for your extensive review of your recent stay with us. We are sorry that this time you had encountered some difficulties with the check-in process. It is always a pleasure to receive positive feedback towards our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement... More 

Huntsville, Alabama
Level Contributor
109 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 4, 2015

I nice Sheraton. Conveniently located across from a shopping mall and town. The hotel is clean, quiet and well staffed. The gym is large and well equipped. The pool and gardens are wonderful and welcoming. If you can, take advantage of the weekend brunch poolside. The breakfast restaurant is very nice with abundant selection of food. The only comment I... More 

Was this review helpful? Yes
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Dave, We very much appreciate your comments regarding your stay at Sheraton Dammam Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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