We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Dammam Hotel & Towers

5.0 of 5 1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Sheraton Dammam Hotel & Towers
Professional photos View all
Browse nearby
Sheraton Dammam Hotel & Towers
Write a Review

144 reviews from our community

Traveler rating
    51
    62
    20
    7
    4
See reviews for
5
4
11
108
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (27)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (42)
All months
UK
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars NEW

I stayed for 3 nights in the hotel and whilst I had a pleasant stay it is definitely not a 5* hotel when compared to the Middle East in general and it is very highly priced. The first impression was poor when I was collected from the airport in a very old car which looked like it was being held... More 

Was this review helpful? Yes
Jeddah, Saudi Arabia
Top Contributor
63 reviews 63 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited this Hotel last week where I spent two nights of leisure and comfort. The staff were excellent welcoming as soon as soon as my car arrived at their main gate as well as the bell man. This reception was very accommodating in requesting a late check out so I was extended to leave around 16:00 in the afternoon... More 

Was this review helpful? Yes
Sheraton D, Director of Sales at Sheraton Dammam Hotel & Towers, responded to this review

Dear Guest, Thank you very much for your comments and we always appreciate when our guests take the time to share their experiences with us so that we can continue to improve our services. Looking forward to welcoming you again to Sheraton Dammam Hotel & Convention Centre. Yours sincerely, More 

Petaling Jaya, Malaysia
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

really dont know if that going to help who is going to travel to sheraton Dammam hotel & Tower I've Arrived to the hotel night at 1.00 am went to the Reception after Long time trying to park my Car as there is not too much sign showing the hotel entrance. The Receptionist was Indian . i give him My... More 

Was this review helpful? Yes
Sheraton D, Director of Sales at Sheraton Dammam Hotel & Towers, responded to this review

Dear Guest, Warm greetings from Sheraton Dammam Hotel & Convention Centre! Reference to your comments we would like to take this opportunity to thank you very much for your concern in highlighting such very important feedback which will allow us to take prompt action and meet guest satisfaction all the time. While we have taken up the issue with the... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Honestly can't complain. The rooms were clean and space was ample. I was able to relax and unwind totally. The gym was great with sufficient amenities. The restaurant and breakfast service on the lower ground floor is great! Self control is necessary.The only odd occurrence was the disappearance of my gym shorts which subsequently reappeared a day later after much... More 

Was this review helpful? Yes
Sheraton D, Director of Sales at Sheraton Dammam Hotel & Towers, responded to this review

Dear Guest, Greetings from Sheraton Dammm Hotel & Convention Centre. On behalf of all servicing staff and our Management I would like to thank you for your feedback which will defintely help us to improve our quality. Also please accept our appology for the occurance to your gym shorts, as this was through an oversight taken by the laundry for... More 

london
Top Contributor
81 reviews 81 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This place is fantastic. I had a club room with lounge access and it is very well worth the money. Everything is clean and almost luxury. Service is really great and staff cares about people. Sleep quality is excellent. The spa area is very clean and very relaxing. They have plenty of steam/sauna room even an aromatic sauna. There is... More 

Was this review helpful? Yes 1
Sheraton D, Director of Sales at Sheraton Dammam Hotel & Towers, responded to this review

Dear Guest, Thank you ever so much for your valuable comments. I would like to assure you that guests satisfaction is our prime objective and I'm really delighted that our services were up to your expectations. Once again thank you & looking very much forward to welcoming you once again at Sheraton Dammam Hotel & Convention Centre. More 

Saudi Arabia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 23, 2015

Sheraton is the best hotel in Dammam city, if you are on a business, family or any kind of trips this is the hotel to choose. Food advice: (1) They have an excellent breakfast in their main restaurant. (2) Avoid lunch or dinner in their main restaurant, it's pricy and the food is NOT GOOD. Try their Italian restaurant it's... More 

Was this review helpful? Yes
Sheraton D, Director of Sales at Sheraton Dammam Hotel & Towers, responded to this review

Dear Guest, Thank you very much for your valuable comments. I would like to assure you that guests satisfaction is our prime objective and your feedback will definitely will help us to improve further . We also noted your comments in regards to the food at our restaurant and would appreciate if you could kindly elaborate us, so that a... More 

Damascus, Syria
Contributor
12 reviews 12 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

Family vacation ,spacious and clean rooms with sea view are perfect + free WiFi ! International ,Asian,and Arabic breakfast : very delicious ! Enjoyed my stay there :) not much entertaining activities though ....

Was this review helpful? Yes
Sheraton D, Director of Sales at Sheraton Dammam Hotel & Towers, responded to this review

Dear Guest, Thank you very much for your comments. It’s always our goal that our services & facilities are meeting our guests expectations.. We look forward to welcoming you again at Sheraton Dammam Hotel. With kind regards, More 

Bangalore, India
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2015

Very well kept hotel . Friendly staff . Room was spacious . The lobby had a good area to sit down and discuss over coffee . I had a good dinner at the Italian restaurant. There was some public function going on in the hotel but it did not disturb the guests in any way

Was this review helpful? Yes
Sheraton D, Director of Sales at Sheraton Dammam Hotel & Towers, responded to this review

Dear Guest, Thank you for taking time to post your feedback for Sheraton Dammam Hotel on Trip Advisor. It’s always our goal that our services & facilities are meeting our guests expectations. We thank you again and look forward to welcoming you again at Sheraton Dammam Hotel. With kind regards, More 

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 of 5 stars Reviewed December 27, 2014

I stayed only for a night and hence was not able to use many of the facilities of the hotel. The property is in center of town, and hence commuting was very easy. Breakfast was good. The room was neat and the fruit basket was good.

Was this review helpful? Yes
Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 25, 2014

Very pleasan hotel. Efficient reception, helpful staff. Comfortable rooms, well serviced, some with nice pool and garden views. Good choice of restaurants in-house, a large pool and garden and a well equipped gym. Well located for business travellers in Dammam, but if your business is in Khobar then its a bit of a battle with traffic at peak times.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Dammam Hotel & Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Dammam Hotel & Towers

Address: 1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
Location: Saudi Arabia > Eastern Province > Dammam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dammam Hotel & Towers 5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Sheraton Dammam Hotel & Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Dammam Hotel And Towers
Dammam Sheraton

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay