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Sheraton Dammam Hotel & Towers

Travelers' Choice award winner
1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
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Sheraton Dammam Hotel & Towers
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Sheraton Dammam Hotel & Towers
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161 Reviews from our TripAdvisor Community

Traveler rating
    55
    69
    24
    7
    6
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5
5
12
122
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (38)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (42)
All months
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I don't know how Sheraton hotels kept this hotel under their name. They must have thought of this hotel as museum of old Sheratons ))) anyway I was there at the holy month of Ramadan. They serve the best Ramadan food and one of the restaurants I really enjoyed that but it was so crowded .

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Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for 1 night at the Sheraton in Dammam. It was a pleasant stay. Staff was nice and helpful. I had breakfast in the morning which was of very good quality. The rooms are kept clean and in good conditions.

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Paolo, It is a pleasure to have the opportunity to serve you. Thank you for talking about us and letting us know how you feel about our services. We are always willing to go the extra mile in making our guests feel comfortable and cared for because they are all very special to us. We look forward to many... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This sheraton hotel is the best i visited -and the best place to stay in Dammam. The food restaurants are great, as well as the breakfast and the pool area. It has wifi so ut is best option not only for work. Great view and smoking rooms.

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Sir, Thank you for sharing your idyllic experience with us. I am glad to know that you had enjoyed a quality time during your business trip. Your rejoicing comments about our rooms, services, pool area and our restaurants are very much appreciated and will be shared with the team accordingly. Looking forward to welcome you again for another joyful... More 

Madison, Alabama
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This is a pretty good hotel, but check-in can be fairly tedious and time consuming. It's in a central location and is within walking distance to food and a mall. The gym is very good and has plenty of equipment. The hotel staff was very helpful in resolving a rental car issue I was having. Breakfast is great and has... More 

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Julian, Thank you for your extensive review of your recent stay with us. We are sorry that this time you had encountered some difficulties with the check-in process. It is always a pleasure to receive positive feedback towards our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement... More 

Huntsville, Alabama
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I nice Sheraton. Conveniently located across from a shopping mall and town. The hotel is clean, quiet and well staffed. The gym is large and well equipped. The pool and gardens are wonderful and welcoming. If you can, take advantage of the weekend brunch poolside. The breakfast restaurant is very nice with abundant selection of food. The only comment I... More 

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Dave, We very much appreciate your comments regarding your stay at Sheraton Dammam Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Dammam, Saudi Arabia
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel needs serious revamp on interior, athough its still maintained well. Staff have to be more courteous and atleast as an international brand we expect staff to be bilingual (Arabic & English)

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Sheeruz, Please accept our apology for not been able to meet your expectation at this occasion. We have noted your comments of dissatisfaction rest assured that your concerns will be shared with the concerned for corrective action. Once again, we thank you for letting us know your feedback and we look forward welcoming you in the near future. Sincerely,... More 

Cape Town Central, South Africa
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 25, 2015

From Cape Town - Dubai - Dammam enroute to Al Baha Province...and back Great business Hotel. Great bed and meeting rooms with amazing views. Staff a great asset to the property: could not have been more helpful.

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Rick T, We are pleased to know that you find our hotel a great place for your business trips. Thank you for sharing your comments about your recent stay. It is gratifying to read your encouraging comments about our hotel, services and staff. It was a pleasure to have the opportunity to serve you. We aim to provide excellent... More 

Toronto, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 21, 2015

Please see my earlier review for comments. This is a second review, meant to just take you through all this great hotel offers. The restaurant has theme nights featuring varied cuisines on different days of the week. The Swimming Pool is surrounded by a large relaxing area, the gymn is well equipped, an excellent Health Club is part of the... More 

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Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Kidwais, We very much appreciate your comments regarding Sheraton Dammam Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Houston, Texas
Level Contributor
226 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 14, 2015

I stayed here for 4 nights, the hotel is up to the standard you would expect from Sheraton, minor deficiencies here and there, but nothing major. It is clean, quiet and if you need to do business in Dammam it is probably well positioned. The gym and the pool are both nice, gym is huge and well equipped, pool also... More 

Was this review helpful? Yes 1
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Ricky, We very much appreciate your comments regarding your stay at Sheraton Dammam Hotel & Convention Centre. It is always a pleasure to receive positive feedback I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We haven taken your comments regarding... More 

cairo
Level Contributor
342 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed May 11, 2015

The hotel was not so bad not so good as a name of brand sheraton . Room was not so comfortable . I would like to thank the receptionist for his generosity . Location is very nice and most room looks to the sea . And it is near to 2 shopping mall . The street near is called the... More 

Was this review helpful? Yes
Sheraton D, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Mr. Radwan, Thank you for your extensive review of your recent stay with us. We are sorry that you weren't comfortable with your room during your stay with us for which we apologize. Feel free to contact me to make your next stay a special one. Thank you for your nice comments about the food and the location. It... More 

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