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All 22 Dammam hotels

Sheraton Dammam Hotel & Towers

5.0 of 5 Hotel   |   1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
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Sheraton Dammam Hotel & Towers
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Ranked #1 of 22 Hotels in Dammam
A recent review
4 of 5 stars reviewed 1 week ago
aner g Vitoria-Gasteiz, Spain
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123 reviews from our community

Traveler rating
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    49
    19
    7
    4
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4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Riyadh, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is certainly unhygienic and absolutely not safe. I have encountered numerous unsanitary and unhealthy cases in this hotel and despite them being reported were never handled properly. There is a clear risk for hygiene-related diseases being spread due to evidenced unsanitary conditions in this hotel. Note,even members of the hotel's own staff affirm to this fact

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Vitoria-Gasteiz, Spain
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical high standard Sheraton: good service, nice room, fine gym, excellent breakfast...The only minus was the quite slow check-in process. Internet speed is a little slow. Lack of beer is a pity, but this is Saudi Arabia after all! You can drink a non-alcoholic one instead (for a hefty price)

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Dammam, Saudi Arabia
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in Dammam Sheraton for a couple of nights. It was good overall. I didn't like the food quality, its much lower than expected in a 5-star hotel. In addition, the bathrooms need an upgrade specially for the standing showers in place of bathtubs. Better and more hygienic choice! The rooms were good overall. I stayed in a Junior... More

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Senior Contributor
32 reviews 32 reviews
32 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a short stay but I have been there before. The room was nice and room service was perfect. What I did not like was the stains on the chairs in my room?? What's up with that. Over all good quality for KSA. It is perfect for business if one is visiting Dammam or khober.

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Sir, Thank you for taking the time to post your review on Trip Advisor. Its always good to hear from our loyal guests as it helps to strive more and deliver the best facilities & services. Please accept my sincere apologies for the inconvenience you had encountered during your stay at our hotel, this was well below our usual... More

Wylie
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stay was ok. Restaurant staff was excellent. Internet is horrible (They said it will be fixed soon) restaurant options is good. Rooms are clean and the house keeping staff was excellent! only 5 decent hotel in Dammam. Room rates are very expensive for what you get. The lounge club offers great views of the city. The gym is excellent, great... More

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Milan, Italy
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 10, 2014

Have been a few times here. Despite pretty friendly staff, with one exception a few years back, this hotel looked depressing. It wss not hotel fault as such....it's the area. Nothing around, nothing to do.... Lately, improvements in the hotel cheered a bit up. A nice Asian restaurant on top, a bit kor of "life" in the lobby. Facilities are... More

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Saudi Arabia
1 review
1 of 5 stars Reviewed August 4, 2014

I do not recommend this hotel to anyone visiting the eastern province area, especially since there are many other hotels available which provide much better service and value for money in Dammam,Khobar & nearby cities. This dreadful hotel still uses the Starwood brand name even though it does not meet minimum standards & requirements of Starwood,nor any other international hotel... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Sir, Thank you for taking the time to post your review on Trip Advisor. We are sorry to hear that we were not able to meet your expectations during your recent stay with us at Sheraton Dammam Hotel. I would very much appreciate the opportunity to speak to you personally and would therefore kindly request you to contact me... More

Manama, Bahrain
Contributor
16 reviews 16 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 11, 2014

I drove to Dammam through King Fahd causeway for a business on July 9th 2014. Since the time was in the month of Ramadan and I didn't want to break my fast, I decided to stay 1 night in Sheraton Dammam Hotel & Towers. I was surprised there was no staff at the entrance! After scanning my bags for security... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time to post your detailed feedback on Trip Advisor, it always helps to know our hotel from the guest’s perspective. Your positive comments about Ahmed and Rodrigo are passed over to them, it is always a privilege to our associates to feel that they are exceeding our guests’ expectations . In addition, thank... More

Dubai
Top Contributor
55 reviews 55 reviews
32 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed July 5, 2014

Well first the positives excellent location, heart of the city with several eateries around. nice clean and big rooms. wonderful lobby area for meetings Negatives Expensive (well I can understand that since its the Sheraton brand) but here comes the surprise, they charge separate for internet (yes a Sheraton property 5* is charging for internet - and its not cheap)... More

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for taking time to post your feedback for Sheraton Dammam Hotel on Trip Advisor. It’s always our goal that our services & facilities are meeting our guests expectations or even exceeding them. I would like to also highlight that our property is very close to the recently developed Dammam Corniche and the Al Marjan Island... More

Budapest
Top Contributor
85 reviews 85 reviews
60 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 25, 2014

I was staying here for four days for business reasons. It was okay. The room was nothing special, but had everything that I needed. The food in the hotel however was splendid. The staff was nice and really-really helpful!

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Sheraton_Dammam, General Manager at Sheraton Dammam Hotel & Towers, responded to this review

Dear Valued Guest, Thank you for your recent feedback of our hotel on Trip Advisor. I am happy to know that you enjoyed your recent stay at Sheraton Dammam Hotel, it’s always good to get positive feedback from our guests as it encourages our associates and perform even better. I thank you again and look forward to welcoming you again... More

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Additional Information about Sheraton Dammam Hotel & Towers

Address: 1st Street | P.O. Box 5397, Dammam 31422, Saudi Arabia
Location: Saudi Arabia > Eastern Province > Dammam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Dammam Hotel & Towers 5*
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Also Known As:
Sheraton Dammam Hotel And Towers
Dammam Sheraton

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