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Novotel Dammam Business Park

Al Khobar Dammam Highway, Dammam 31413, Saudi Arabia
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Novotel Dammam Business Park
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Novotel Dammam Business Park
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134 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was quite a nice surprise with very clean rooms and a friendly service. The internet keeps disconnecting but is fast at least.. The breakfast is tasty with excellent croissants and a live egg cooking station.. If you are staying for a week you do get bored because it is the exact same selection...

Was this review helpful? Yes 1
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Didier G, Thank you for sharing your pleasant feedback about our hotel, also I would like to inform you that we already signed a contract with professional Internet Provider Company and I assure you that you will notice the improvement in our internet service quality in your next stay. Thank you once again and we look forward to welcoming... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Decent staff of the hotel. Rooms are nice with respect to the light and window space it they are really small. The hotel is far off from any market place. So the food options are only limited to the hotel. Good parties that there is commercial section with office space. So if u have your office there then this is... More 

Was this review helpful? Yes
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Sudhanshu d, Greetings from Novotel Dammam Business Park, Thank you for taking time to tell us about your experience in our hotel. We are very much appreciating your comments about our hotel in general and we hope you will visit us again. Sincerely, Yousef Al Nahi More 

Dubai, United Arab Emirates
Top Contributor
63 reviews 63 reviews
38 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the second time staying in this hotel withing two weeks, and although the first stay was not the best, I believed it best to stay the second time before completing the review. Customer service was shocking the first time and perhaps worse the second, check in staff are rude and ignorant to common needs of the guest. It... More 

Was this review helpful? Yes
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Adam S, Thank you for taking the time to express your thoughts and concerns. It is our goal to ensure our guests’ satisfaction is met with the excellence of service and accommodation you expect. On the other hand, I sincerely apologize for the challenges you have encountered with the hotel services. We deeply regret that these concerns have negatively... More 

Travelers are raving about these Dammam hotels

Riyadh, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

spent there two night with my cousin, the room was nice and clean, bathroom small but clean. the staff was nice and helpful. their location is great near all the important places in Dammam. good for a couple of nights stay.

Was this review helpful? Yes 2
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Ahmad Z, Thank you very much for taking time to post your review on Tripadvisor. I am pleased to read that you have enjoyed your stay with us and that you appreciated the hotel service and location. Thank you once again and we look forward to having you back soon! Best Regards Yousef Al Nahi More 

Lincoln, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I selected the hotel due to its location in relation to my business activities. The hotel is in a remote industrial area so a taxi is required if you want to eat out. The room was spacious and mattress comfortable. I pre booked B&B and the breakfast choice was very good with an egg Chef avaliable. I had tried to... More 

Was this review helpful? Yes
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Jim T, I am very pleased to read that you have enjoyed our hotel’s facilities and breakfast; on the other hand, we apologize for the inconveniences you faced upon your arrival in regards to your airport pick-up. I already shared your feedback with the concerned Head of Department to take the necessary action. We hope you will visit us... More 

Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean room with good service. Yet, it is not easy to get your phone call answered by front desk. Late check out was given with comfort. In general, yes it is 4 points Hotel. Lobby is wide and comfortable.

Was this review helpful? Yes
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Salah A, Thank you for your time and review on tripadvisor about your recent stay at Novotel Dammam Business Park, you comments are shared with our team members who are doing their best to make our guests stay enjoyable and memorable. We would be very glad to welcome you back again in future. Best Regards Yousef Al Nahi More 

Kuwait City, Kuwait
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had to stand for long to get the attention of the receptionist. Once all formalities are done, the staff is not paying much attention nor trying to listen to the queries or concerns I had. Small advice to all, There are no surrounding shops or restuarnts. Overall room, food services are good.

Was this review helpful? Yes
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Geo_R_Ace: We appreciate your feedback and I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Dammam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 5 weeks ago

Visited Dammam for 3 days conference. Stayed in Novotel, from the name you can tell it's for short business visits. However the basics for quite missing. After a long in the conference I came back to the room. The room was clean however the used mugs where not changed !!!! Although new water bottles where replaced. The Iron Machine is... More 

Was this review helpful? Yes
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear AbdulRahman B: Thank you for taking the time to tell us about your experience at the Novotel Dammam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing... More 

Cuneo, Italy
Top Contributor
152 reviews 152 reviews
40 hotel reviews
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed April 17, 2015

Travelling around the world, it (seldom) happened to me to reach a hotel at 7 AM (with the previous night booked). This time I arrive at 5 AM, after a nearly 24-hour journey and a nerve-wrecking queue (well over an hour) at Dammam airport passport control. Once in the lobby, I find out that my booking will start from the... More 

Was this review helpful? Yes 3
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Homing_Pigeon1, Thank you very much for taking the time to share your feedback on Tripadvisor website. We hope to welcome you back again to our hotel very soon! Sincerely, Yousef Al Nahi More 

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Amenities