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Novotel Dammam Business Park

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Al Khobar Dammam Highway, Dammam 31413, Saudi Arabia
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Novotel Dammam Business Park
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Novotel Dammam Business Park
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121 reviews from our community

Traveler rating
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    44
    33
    12
    10
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99
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Top Contributor
93 reviews 93 reviews
23 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is just a normal hotel, I can't say it was wow and I cants say it was rubbishy. The main issue there is miscommunication , I asked them to book me a car to drop me to the mall then pick me after one hour to go directly to the airport, I got the price and the deal... More 

Was this review helpful? Yes
Clark Freeport Zone, Philippines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I arrived at night and the check in very good and the room is what you expect of a novotel. I was very impressed to start with. In the morning it went downhill. Check out was a long process (10+ mins) and staff were not that helpful including the manager of front office manager ( I couldn't work out which)... More 

Was this review helpful? Yes 2
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Jarrod 99 Thank you for taking the time to write and share your comments on your recent stay at the Novotel Dammam Business Park. Your comments shared with Trip Advisor is appreciated, as it allows us to share your personal concerns. We are very sorry to learn that our Front Office service didn't meet your expectations. At the Novotel... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I spent 2 nights in the hotel,the room was clean and sufficient. They have reasonable Internet connection through WiFi. Restaurant is great. They have a guest relation officer called Sarah who is great and keen to get the client's feedback. Parking is available on site.

Was this review helpful? Yes
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Hussam: Thank you for taking the time to give us such a positive review. We are so pleased to hear that you enjoyed your stay with us. It was also great to hear that you liked our restaurant and WIFI Connection. We look forward to welcoming you back when you are in Dammam next. Best Wishes Yousef Al Nahi More 

Zurich, Switzerland
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 14, 2015

This hotel is absolutely looking good and fresh. Very nice food, with an outstanding selection of different dishes at the buffet. Clean and large rooms, speedy Internet - for free. Novotel in the business park is far away from the centre of the not really ideal for shopping.

Was this review helpful? Yes 9
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Norbi75, We are delighted to hear that you had enjoyable stay with us at Novotel Dammam Business Park, particularly our food, room and internet. Many thanks for sharing your kind review and we very much look forward to welcoming you back again in the near future. Best Regards, Yousef Al Nahi More 

2 reviews
1 of 5 stars Reviewed February 4, 2015

look good from outside , i found walking insect may be a bug on pillow. when i request change they tell me that the hotel is fully booked . i have a fight with them , they change the room after with no apology for this inconvenience or showing consideration

Was this review helpful? Yes
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Mr. Mohammed, Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Dammam, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Dammam, Saudi Arabia
Top Contributor
80 reviews 80 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 31, 2015

Novotel Dammam is Real Business Park.It's Located Right Side of Khobar-Dammam Highway.It's a Good hotel for all Business Purposes.Near to Railway Station Dammam, Easy access to Highway.These are the most advantages.

Was this review helpful? Yes 6
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear achuThiruvalla, Thank you for taking the time to review our hotel and we very much appreciate your kind comments. We are delighted to read you enjoyed our hotel's location and our suite room, and we look forward to welcoming you back on your next trip to Dammam. Yours Sincerely, Yousef Al Nahi More 

Jeddah, Saudi Arabia
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 28, 2015

Used the hotel for SAP training for my eastern province team. We had about 15 rooms for few days and meeting rooms. The place is great for such an event, secluded and not noisy. Nice quick lunch and 10 mins to downtown Dammam. Except for the poor front desk staff, who I had issues with checking in and out with... More 

Was this review helpful? Yes 8
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Valued Guest: Thank you for taking time to post your feedback for Novotel Dammam on Trip Advisor. It’s always our goal that our services & facilities are meeting our guests expectations. I would like also to thank you for your valuable feedback which helps us improve our Front Desk service We look forward to welcoming you again at our... More 

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 26, 2015

I stayed in this hotel weekly for more than a year as the local company we were associated with had its office in the same complex. That was very convenient for me. The hotel is clean and new ( I guess I was the first customer together with another colleague from the same company), but equally important the staff is... More 

Was this review helpful? Yes 8
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Mr. Rachdan, We really appreciate your great review of our hotel! I am glad that you are enjoying your repeated stays with us and I look forward to welcoming you back again and again. Best Regards Yousef Al Nahi More 

Ahmedabad
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 23, 2015

This was an average hotel on all counts. Breakfast buffet was good. The taxi services like most taxi services being provided in most hotels of KSA, do try to fleece twice as much money as you would otherwise be paying if you travel in a cab by meter. But in Dammam, cabs are somewhat hard to find, so you have... More 

Was this review helpful? Yes 8
Yousef A, General Manager at Novotel Dammam Business Park, responded to this review

Dear Mr. Arvind: Thank you very much for sharing your review, we look forward to welcoming you back again in our hotel ! Best Regards Yousef Al Nahi More 

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