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Moevenpick Hotel Al Khobar

Travelers' Choice award winner
Prince Turki St. | PO Box 4923, Al Khobar 31952, Saudi Arabia
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Moevenpick Hotel Al Khobar
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197 Reviews from our TripAdvisor Community

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Doha, Qatar
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I have stayed from 29-31/1/16 (3 )rooms thy gave me 2 rooms at 5,40 PM 3,30h. Late and 1 Room at 6,30PM 4.30 late the customer service very bad l had to wait for long to get my rooms I asked to extend my stay for one day thy increase the rate, I will never think to stay in this... More 

Helpful?
Thank noura1212
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, I refer to your recent stay with us at the Moevenpick Hotel Al Khobar and your corresponding posting on Tripadvisor. Careful note has been taken of your comments and I have discussed them as well with the Front Office Management, who will take the necessary corrective measures, in order to avoid similar inconveniences to our guests in... More 

Riyadh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I think its the best in khobar , very nice hotel staff , choicese of food is available , nice coffe shop either in the top floor or lopy , I do like a man in the room service for his proficiency and level of behavior his name is Jasim

Helpful?
1 Thank Majed_Zaid
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, I refer to your recent stay with us at the Moevenpick Hotel Al Khobar and have noted your satisfaction of the level of service and overall standard of our facilities. It is needless to say that our employee Jasim was delighted to be mentioned in a Tripadvisor comment and will be accordingly recognized during the next Employees'... More 

Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm an instructor and arriving the hotel Movenpick Al khobar for attend a training at Al-Massa hall and it's a very good prepared with all the training needs as long as the refreshments was very good, all staff was amazing. great service and fantastic staff they will help you at every thing, facility is so perfect. specially Mr. Helal he... More 

Helpful?
2 Thank Mostafa F
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, Many thanks for posting your comments of your recent stay at the Moevenpick Hotel Al Khobar on Tripadvisor. The team and I are very pleased to read that you have enjoyed your stay and were satisfied with the services and facilities provided. Helal was of course delighted to be positively mentioned the second time within a short... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We run events all over the world. This is my second hotel in Saudi and I have to say I have been very impressed. The Hotel itself has a great feel and energy to it. The 12th floor is like a little haven...very quiet where you can sit and work or read..with fantastic views. The meeting rooms are plush and... More 

Helpful?
4 Thank Gail T
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, I am very pleased to read that you have enjoyed your business stay at the Moevenpick Hotel Al Khobar and that our facilities and services were up to your expectations. Your complimentary remarks about our employee Halal have been noted and he will receive a Thank You Card as recognition during our next Employees Gathering. We are... More 

Hasle bei Burgdorf, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great attention to the details, having a solid professionality, ethic-on-work and achieving the excellence in client service. Unforgettable experience with special mention to the food, diverse, cooked in perfection and served with elegance. I am looking forward to come back !!

Helpful?
2 Thank Joan C
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, Many thanks for your kind recommendation of Moevenpick Hotel Al Khobar on Tripadvisor. I am delighted to read your complimentary comments and have shared them as well with my team - they serve as a great motivation for us. I am looking forward to be your host again during your next visit to Al Khobar and assure... More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am in the middle of my second stay at this hotel. Arriving at the hotel the security is clearly visible, there are a good level of security checks in place before the vehicle can enter the hotel grounds. after this the security is much less visible. The hotel itself is very nice, in line with the Movenpick brand, the... More 

Helpful?
4 Thank Joey R
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, Reference is made to your recent stay with us at the Moevenpick Hotel Al Khobar, for which I thank you. The team and I are very pleased to read that our facilities and services were to your satisfaction. Needless to say that our team at The Blue Restaurant were thrilled to read your comments and so were... More 

Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Not the first time I have stayed here but this time it was a bit of a let down. Half used shampoo in the shower, tv wouldn't switch on. Safety clip in downlighting the shower fell out when I was having a shower. Asked to have it looked at and after tea I was told it was fixed. Went back... More 

Helpful?
Thank Andrew L
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, I refer to your recent stay with us at the Moevenpick Hotel Al Khobar and your corresponding posting on Tripadvisor. At the outset, I would like to apologize for any inconveniences caused during your stay but sincerely hope that the mentioned shortcomings did not mar your opinion about our services in general. Needless to say that I... More 

Dhahran, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

Issa al marhoon, the security director, wa/ the best security i've ever dealed with. He handled everything on my son's wedding day. He was so helpful. I will only deal with him with the rest of my children's weddings in the futur inshalla. Also the hotel serveses were great.

Helpful?
4 Thank nsa1969
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, I refer to your posting on Tripadvisor and would like to congratulate you on your son’s wedding. The team and I are very pleased to read that you were satisfied with the services and facilities provided during your event and stay at the Moevenpick Hotel Al Khobar. Especially Mr Issa Al Mahroon was thrilled with your comments.... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 18, 2015

the meeting room in this hotel are very comfortable , the level of service is very high , the lunch in the restaurant is really one of the top. everybody in this hotel cares alot and because they care I want to raise two important things they need to improve: first the coffee break during the meetings is poor ,... More 

Helpful?
1 Thank Ziyad J
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, I refer to your posting on Tripadvisor, regarding your recent meeting with us at the Moevenpick Hotel Al Khobar. Careful note has been taken of your comments, regarding the quality of the coffee break and I have discussed this matter as well with the hotel's Meeting & Events team as well as the Executive Chef, who will... More 

Riyadh Province, Saudi Arabia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 16, 2015

My 2nd visit here. Stayed one night. Room was spotless. The bed was heavenly. Sleep quality is excellent. Breakfast was very good.Staff was friendly and helpful. Location is calm but nothing exciting around. (Remember this is Saudi Arabia). Will definitely return if back for business.

Helpful?
1 Thank DrShahA
phoesli, General Manager at Moevenpick Hotel Al Khobar, responded to this review

Dear Valued Guest, I refer to your recent renewed stay with us at the Moevenpick Hotel Al Khobar, for which I thank you. The team and I are very pleased to read that you have enjoyed the hotel’s facilities and were satisfied with the services provided by us. With regards to the rooms’ facilities, I am delighted to inform you... More 

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