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Mercure Al Khobar

Prince Turki Bin Abdul Aziz | St Corniche Eastern Province, Al Khobar 31952, Saudi Arabia
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1 room 1 guest
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Mercure Al Khobar
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94 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (29)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (22)
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London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice hotel with all amenities and great front desk staff. Thanks to Qusai who made our check in a pleasure. The only draw back is the stewards in the restaurant. They are unprofessional, they need a lot of training. The hotel could be perfect had they clean their windows, they are dirty with dust.

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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

My room had a distinctive sewer smell....I had the chance to hone my detective skills by trying to figure out which drain was the source...floor, shower, bidet, sink? I wetted towels and covered each drain but still couldn't smother the stench. Also breakfast room on 10th floor was dirty, furniture in poor condition, and the help poorly trained. Tables were... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Jeddah, Saudi Arabia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent one night in Mercure Al Khobar during a business trip. I the hotel is clean and nice. The location is quite convenient if you are traveling for a business trip , but not for vacation and families.

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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 22, 2015

I stay here several times a month for business trips, and it is a nice property overall. The location is very convenient, and the staff is always professional. The restaurant is good for breakfast, but we didn't try it at any other time of the day. Parking is fine, and the hotel has all of the facilities to include gym,... More 

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2 reviews
5 of 5 stars Reviewed July 20, 2015

OK I spent 2 nights at this hotel , I write this review after coming home , the hotel is clean, staff are excellent , food is perfect, room service is excellent, room and hotel are clean. and quite. The hotel entrance and reception are little bet small I wish it was bigger. The swimming pool has a good design... More 

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Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Mr. Mohammed Greeting from Mercure Hotel Al Khobar Thank you very much for choosing Mercure Hotel Al Khobar and your possitive comments which is very important for us to maintain our services, thank you once again and looking forwards to welcomes you again at our Hotel Best regards Ayman Al banawy More 

Beirut, Lebanon
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 14, 2015

Very affordable hotel, the rooms are clean, service is good. I spent there 4 weeks in 4 different trips and i had a homogenous experience. Rooms are spacious and clean, they offer non smoking rooms that are actually non smoking, unlike other neighboring hotels. Restaurant is in the 10th floor with a good vie. Location of the hotel is good... More 

Was this review helpful? Yes
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Mr. Wassim Greeting from Mercure Hotel Al Khobar Thank you very much for choosing Mercure Hotel Al Khobar and your possitive comments which is very important for us to maintain our services, thank you once again and looking forwards to welcomes you again at our Hotel Best regards Ayman Al banawy More 

Milford Haven, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 25, 2015

This hotel is a very nice place to stay expect for one thing, the food from room service is awful. First night I thought I would enjoy a nice steak, it turned up swimming in grease or oil. I mean that the plate was really running with the stuff. The next night I thought, right lets go with Pasta, they... More 

Was this review helpful? Yes
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Mr. Haven Thank you very much for choosing Mercure Hotel Al Khobar and you feedback and comments which already in our cosideration and its very essentail for us to improve our services offered to our guests. we are looking forwards to welcomes you again Best regards Ayman Al Banawy 00966507766212 More 

Saudi Arabia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 22, 2015

This is my second stay at this hotel, the last being in 2012. I found the same friendly and efficient check in plus an excellent room with free wi-fi which was fast! I was given one of the renovated rooms. This is important ALWAYS ask for a renovated room and if you are a non-smoker, specify a non smoking room.... More 

Was this review helpful? Yes
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear sir, Thank ypu very much for you good for choosing Mercure Hotel Al Khobar and your good comments which is very important and in our consideration to improve our services to our guests , we looking forwards to serve you again in your next visit to al khobar. thank you and best regards ayman al banawy 00966507766212 More 

Jeddah, Saudi Arabia
Level Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed June 10, 2015

I was on a business trip at AL Khobar and decided to be accommodated at Mercure. Actually it was my first time to experience this hotel chain. Anyhow it was a nice comfortable stay, no noise room facilities were ok only I suffered from slow check in and out. Breakfast was very good covering a lot of varieties. Inside room... More 

Was this review helpful? Yes
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Mr. Sherief Thank ypu very much for you good for choosing Mercure Hotel Al Khobar and your good comments which is very important and in our consideration to improve our services to our guests , we looking forwards to serve you again in your next visit to al khobar. thank you and best regards ayman al banawy 0507766212 More 

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