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Mercure Al Khobar

5.0 of 5 Prince Turki Bin Abdul Aziz | St Corniche Eastern Province, Al Khobar 31952, Saudi Arabia
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Mercure Al Khobar
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Mercure Al Khobar
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69 reviews from our community

Traveler rating
    14
    27
    25
    0
    3
See reviews for
9
3
10
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milan, Italy
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As someone else mentioned, there wasn't any warm welcome and I am an Accor platinum member. The receptionist was rather cold and uninterested. I was upgraded to suite as normal but, considering I work in hotels constructions, I am confused as to why a sea facing property has such limited sea view and the side sea view as they call... More 

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USA
Top Contributor
299 reviews 299 reviews
43 hotel reviews
254 helpful votes 254 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is a newer one in a good location. It is a short car ride or 30 minute walk to the main part of the Corniche. The lobby and rooms are really quite good. The bed was comfortable. I had a very nice view over the Gulf. Check in was unfriendly and I was not recognized as a Gold... More 

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Johannesburg, South Africa
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

Outstanding extended stay in this beautiful hotel, lavishly fitted for style and comfort. Massive room on the 6th floor with ocean view. Stunning restaurant up on the 10th floor, and breakfasts were spectacular - the choice of food on offer was extensive. Staff were brilliant, from restaurant to gym to front desk. Just a wonderful experience all-round, and great value... More 

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Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest, Thank you very much for choosing Mercure Hotel Al-Khobar, and for you possitive comments about our facilities which is very important for us to maintain and improve our services. Thank you once again and i hope to welcomes you again at Mercure Hotel Al-Khobar Ayman Al-Banawy More 

Cairo, Egypt
Top Contributor
173 reviews 173 reviews
29 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed November 8, 2014

This is a good hotel with all of the facilities you might need. The staff are very helpful and try to offer the best service they can. In my case they had let me do a very late checkout for instance. The hotel has a single restaurant on the top floor with panoramic views of the gulf. In the basement... More 

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Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our valued Guest, Thank you very much for choosing Mercure Al-Khobar and you comments and we hope to welcomes you at any time. we are looking forward to welcomes you again at our Hotel. Ayman Al-Banawy More 

Riyadh, Saudi Arabia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 4, 2014

this is a luxury hotel located on kornaish street of Al Khobar, friendly staff comfortable bed, my son was there on weekdays, not crowded, near by restaurants, shopping mall and the main street of Al Khobar (khornaish street)

Was this review helpful? Yes 1
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest, Thank you very much for choosing Mercure hotel alkhobar, and many thanks for your comments which is very important for us in order to improve our services. Mercure Hotel Staff And management looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More 

Dammam, Saudi Arabia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

I have been stayoiing in this hotel since June, 2014 and that in itself should speak volumes about Crown Plaza Al Khobar. Staff are extremely helpful. Front end staff are extremely helpful. be it Ghattas, Zaid or Babu and the list runs longer were very helpful. HiFi is bit weak in some areas and when I brought this to the... More 

Was this review helpful? Yes 1
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our Valued Guest, hank you very much for choosing Mercure hotel alkhobar, and many thanks for your comments which is very important for us in order to improve our services. we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More 

Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 14, 2014

I spent my eid holiday here and it was superb!!! Facilities are clean and staff are very friendly especially Filipino Staff. Taxi is difficult during noontime. Need some signage outside due to the construction nearby.

Was this review helpful? Yes 4
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our Valued Guest, Thank you very much for choosing Mercure hotel alkhobar, and many thanks for your comments which is very important for us in order to improve our services. we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More 

Al Jubail, Saudi Arabia
1 review
4 of 5 stars Reviewed August 2, 2014

During check in frontdesk mployee charged me although I used accor hotel membership points. He does not know that is all about. Next day asked another one and he could help me and refund my money. No body invited me to drink when I checked in as accor hotel member. No secured and shaded parking specially construction job is going... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest Thank you very much for choosing Mercure Hotel Al-Khobar and you feed back which is very useful for us to improve our services and product, and we are looking forwards to welcomes you again at Mercure Al-khobar. Best Regards Ayman Al-Banawy More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 15, 2014

It is the many little failures that mount up the mammoth frustration. This is an unmanaged 3 star hotel at best. First after a long flight you enter the room and the electricity an AC will go on and off like a Turkish prison torture. I call the reception thinking I will receive a huge OMG we are sooooo sorry... More 

Was this review helpful? Yes 2
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our Valued Guest , hank you very much for choosing Mercure hotel alkhobar, and many thanks for your comments which is very important for us in order to improve our services. Please be informed that key problem already solved, we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More 

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Additional Information about Mercure Al Khobar

Address: Prince Turki Bin Abdul Aziz | St Corniche Eastern Province, Al Khobar 31952, Saudi Arabia
Location: Saudi Arabia > Eastern Province > Al Khobar
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mercure Al Khobar 5*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, TripOnline SA, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Mercure Al Khobar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Al Khobar
#12 Luxury Hotel in Al Khobar

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