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All 53 Al Khobar hotels

Mercure Al Khobar

5.0 of 5 Hotel   |   Prince Turki Bin Abdul Aziz | St Corniche Eastern Province, Al Khobar 31952, Saudi Arabia
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Mercure Al Khobar
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68%
Ranked #15 of 53 hotels in Al Khobar
A recent review
4 of 5 stars Reviewed May 18, 2014
Nobel M Dubai
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  • Reviews (58)
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58 people have reviewed this hotel

Traveler rating
    9
    24
    22
    0
    3
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8
3
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38
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 15, 2014

It is the many little failures that mount up the mammoth frustration. This is an unmanaged 3 star hotel at best. First after a long flight you enter the room and the electricity an AC will go on and off like a Turkish prison torture. I call the reception thinking I will receive a huge OMG we are sooooo sorry... More

Was this review helpful? Yes 2
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our Valued Guest , hank you very much for choosing Mercure hotel alkhobar, and many thanks for your comments which is very important for us in order to improve our services. Please be informed that key problem already solved, we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More

Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 8, 2014

Good hotel overall - housekeeping cleaned the room well and refilled/restocked items regularly. The furniture is a little old and tired but not a big deal. Food at the top floor restaurant was good and the view as refreshing in the morning. Gym and pool were basic but good enough for my workouts. Location is not bad - you need... More

Was this review helpful? Yes 2
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our Valued Guest , thank you very much for choosing Mercure hotel alkhobar, and many thanks for your comments which is very important for us in order to improve our services at our hotel,we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 27, 2014

I stayed 2 nights in this hotel and there is nothing outstanding, either positive or negative to report here. It is a good clean average business hotel. It is a little "tired" in its interior decor but I understand that there will be a gradual refurbishment over the next 12 months. Maintenance is a little slack as I had to... More

Was this review helpful? Yes 3
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Hotel Alkhobar.and we believe that your comments is very useful for us to improve our services. Thank you again for choosing Mercure Hotel Al Khobar and we are looking forwards to welcomes you again. Ayman Al Banawy More

Top Contributor
53 reviews 53 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 23, 2014 via mobile

I visited Mercure alkhobar on business. The hotel was full at the time so they offered me an upgrade to a suite. The suite was spacious and comfortable. I enjoyed my stay and would probably visit it again.

Was this review helpful? Yes 2
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest We very much appreciate your comments regarding your stay at Mercure Hotel Al Khobar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Cairo, Egypt
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 15, 2014 via mobile

I stayed there from 26 till 30 jan it has the best service,food quality is awesome and it was so delicious. They welcomed us by a lovely drink and a perfect chocolate cake! Our stay was awesome and ill go there every year! Thanks to all the stuff that welcomed and helped us :)

Was this review helpful? Yes 1
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear valued Guest Thank you very much for choosing Mercure Hotel Alkhobar and we are looking forwards to welcomes you again. Thank you once again for you comment about our services as it is very useful for us to Maintain our services to meet your expectations. Ayman Al Banawy Front Office Manager More

Milano, Lombardia, Italy
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 8, 2014

I've spent one month in this hotel. It's very confortable: nice and wide reception with bar and sofas, a small gym but with all the things you need, an amazing pool with jacuzzi. The room are wide, well furnished, with a real king bed and in the room you can find a confortable chaise longue or a little table with... More

Was this review helpful? Yes 2
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest, Thank you for choosing Mercure Hotel Alkhobar. as your comment is very important to us to maintain our services to meet your expectations. thank you very much and we are looking forwards to velcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 16, 2014

Arrived rather late in the evening and was checked in as soon as I arrived as my airport pick-up came in late. I don't understand what's with airport transfers in Saudi that they don't seem to get it right. You book it way ahead in advance with all the information and yet, they are not there on time. Stayed for... More

Was this review helpful? Yes 3
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest Thank you for choosing Mercure hotel alkhobar, as we always pay attention to the remarks of our guests in order to improve our service. we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More

Dubai, United Arab Emirates
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 9, 2014

I stayed for one night in February as an alternative to the Novotel. The room on the 5th floor was noisey due to the wind conditions outside (it sounded like the window frame was loose). The hot water had hardly any pressure and took an age to warm up, other guests i spoke to said it was common in this... More

Was this review helpful? Yes 3
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest, Thank you for choosing Mercure hotel alkhobar, as we always pay attention to the remarks of our guests in order to improve our service. we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More

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Additional Information about Mercure Al Khobar

Address: Prince Turki Bin Abdul Aziz | St Corniche Eastern Province, Al Khobar 31952, Saudi Arabia
Location: Saudi Arabia > Eastern Province > Al Khobar
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mercure Al Khobar 5*
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26 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Al Khobar #13 Luxury Hotel in Al Khobar
Hotel Class
Number of rooms
159

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