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All 54 Al Khobar hotels

Mercure Al Khobar

5.0 of 5 Hotel   |   Prince Turki Bin Abdul Aziz | St Corniche Eastern Province, Al Khobar 31952, Saudi Arabia
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69%
Ranked #13 of 54 hotels in Al Khobar
A recent review
5 of 5 stars reviewed 1 week ago
SrinivasaKarpe Dammam, Saudi Arabia
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61 people have reviewed this hotel

Traveler rating
    11
    25
    22
    0
    3
See reviews for
9
3
7
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • English first
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English first
Dammam, Saudi Arabia
2 reviews
5 of 5 stars Reviewed 1 week ago

I have been stayoiing in this hotel since June, 2014 and that in itself should speak volumes about Crown Plaza Al Khobar. Staff are extremely helpful. Front end staff are extremely helpful. be it Ghattas, Zaid or Babu and the list runs longer were very helpful. HiFi is bit weak in some areas and when I brought this to the... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

I spent my eid holiday here and it was superb!!! Facilities are clean and staff are very friendly especially Filipino Staff. Taxi is difficult during noontime. Need some signage outside due to the construction nearby.

Was this review helpful? Yes 1
Al Jubail, Saudi Arabia
1 review
4 of 5 stars Reviewed 3 weeks ago

During check in frontdesk mployee charged me although I used accor hotel membership points. He does not know that is all about. Next day asked another one and he could help me and refund my money. No body invited me to drink when I checked in as accor hotel member. No secured and shaded parking specially construction job is going... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 15, 2014

It is the many little failures that mount up the mammoth frustration. This is an unmanaged 3 star hotel at best. First after a long flight you enter the room and the electricity an AC will go on and off like a Turkish prison torture. I call the reception thinking I will receive a huge OMG we are sooooo sorry... More

Was this review helpful? Yes 2
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our Valued Guest , hank you very much for choosing Mercure hotel alkhobar, and many thanks for your comments which is very important for us in order to improve our services. Please be informed that key problem already solved, we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More

Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 8, 2014

Good hotel overall - housekeeping cleaned the room well and refilled/restocked items regularly. The furniture is a little old and tired but not a big deal. Food at the top floor restaurant was good and the view as refreshing in the morning. Gym and pool were basic but good enough for my workouts. Location is not bad - you need... More

Was this review helpful? Yes 2
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear our Valued Guest , thank you very much for choosing Mercure hotel alkhobar, and many thanks for your comments which is very important for us in order to improve our services at our hotel,we are looking forwards to welcomes you again at Mercure Hotel Alkhobar. Ayman Al Banawy Front Office Manager More

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 27, 2014

I stayed 2 nights in this hotel and there is nothing outstanding, either positive or negative to report here. It is a good clean average business hotel. It is a little "tired" in its interior decor but I understand that there will be a gradual refurbishment over the next 12 months. Maintenance is a little slack as I had to... More

Was this review helpful? Yes 3
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Hotel Alkhobar.and we believe that your comments is very useful for us to improve our services. Thank you again for choosing Mercure Hotel Al Khobar and we are looking forwards to welcomes you again. Ayman Al Banawy More

Top Contributor
53 reviews 53 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 23, 2014 via mobile

I visited Mercure alkhobar on business. The hotel was full at the time so they offered me an upgrade to a suite. The suite was spacious and comfortable. I enjoyed my stay and would probably visit it again.

Was this review helpful? Yes 2
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear Valued Guest We very much appreciate your comments regarding your stay at Mercure Hotel Al Khobar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Cairo, Egypt
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 15, 2014 via mobile

I stayed there from 26 till 30 jan it has the best service,food quality is awesome and it was so delicious. They welcomed us by a lovely drink and a perfect chocolate cake! Our stay was awesome and ill go there every year! Thanks to all the stuff that welcomed and helped us :)

Was this review helpful? Yes 1
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this review

Dear valued Guest Thank you very much for choosing Mercure Hotel Alkhobar and we are looking forwards to welcomes you again. Thank you once again for you comment about our services as it is very useful for us to Maintain our services to meet your expectations. Ayman Al Banawy Front Office Manager More

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Additional Information about Mercure Al Khobar

Address: Prince Turki Bin Abdul Aziz | St Corniche Eastern Province, Al Khobar 31952, Saudi Arabia
Location: Saudi Arabia > Eastern Province > Al Khobar
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mercure Al Khobar 5*
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32 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Al Khobar #12 Luxury Hotel in Al Khobar
Hotel Class
Number of rooms
159

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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