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All 53 Al Khobar hotels

Crowne Plaza Al Khobar

5.0 of 5 Hotel   |   King Abdullah Street, Al Khobar 31952, Saudi Arabia
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Crowne Plaza Al Khobar
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Ranked #2 of 53 hotels in Al Khobar
A recent review
5 of 5 stars reviewed 1 week ago
Renu R New York City, New York
  • Overview
  • Reviews (159)
  • Photos (112)
  • Amenities
  • Room tips (45)
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159 people have reviewed this hotel

Traveler rating
    92
    52
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    5
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122
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Crowne Plaza Hotel - Al Khobar is in perfect location for business people. One of a largest malls, Al-Rashid is in close proximity. Front office staffs are very pleased and duty manager calls for each query and ensures his best services. 24 hours room services and hospitality makes more comfortable when one away from home. Just this is an excellent... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am an extended stay business traveler and i have spent a considerable time in the last two years at this hotel , the hotel has great spacious rooms , excellent services and great access to main highways . The staff are very friendly and willing to help in any mean possible. Hotel standards really shaped up to a five... More

Was this review helpful? Yes
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Valued Guest, Thank you for your encouraging comments relating to your stay with us. It is always our aim to provide the very best in services to all our guests and we are very happy to know that we have succeeded in creating for you a home away from home experience. Ramadan Mubarak. Jean Bou Mansour General Manager More

Houten
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been to other Crown Plaza hotels before and this one definitely did not disappoint me. I have stayed here for only 2 nights, had dinner, lunch, breakfast - all just fine both food and services. The only recommendation would be a small outside place to have a smoke and relax, now I had to roam the street instead.... More

Was this review helpful? Yes 1
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Mr. Houten, Thank you for giving time from your busy schedule to write a review about us. We are continually striving to improve the hospitality we offer, and our guest comments help us in reaching the desired service standards. With regard to smoking, we have allocated a smoking area in front of the hotel with the appropriate ashtrays. We... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Hotel itself pleasant, decor fab. Service terrible..we got our room and I went to use the bathroom I could smell a strong urine stench, when I opened the toilet lid there was urine all over the toilet seat and floor around toilet, sorry to say I was desperate otherwise there was going to be more urine everywhere I had to... More

Was this review helpful? Yes
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Mr. Raykass, Ramadan Mubarak. Please send us your contact details to (jean.boumansour@ihg.com) so we could personally contact you. Best regards. Jean Bou Mansour General Manager More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay in this hotel was a wonderful experience for me and I am sure it would be for you too. Rooms are quite nicely laid, clean and have all the required items for a comfortable stay. Good recreation facilities overall. Just one thing is that the ping-pong table is kept in a very small room. Hotel staff is well mannered.... More

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Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Mr. Dushyant, Thank you for your comments relating to your recent stay with us. We are pleased to know you had a wonderful experience. We have noted your comments about the table tennis room and will look in to it in our future refurbishments. Our front office manager has taken note of your comment about one of his colleague’s... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Staying at Crowne Plaza Al Khobar is always great. From the welcoming faces on the front desk, to the helpful workers carrying your bags, to the clean and spacious rooms, and finally to the service in the business lounge and the primavera restaurant. It's the best place to stay when away from home.

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Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Mr. Marwan, Thank you for your comments relating to your recent stay with us and for letting us know that we are an excellent hotel. We value your patronage and look forward to many more opportunities of serving you in your future travels. Best regards. Jean Bou Mansour General Manager More

Dammam, Saudi Arabia
1 review
5 of 5 stars Reviewed 3 weeks ago

Club Lounge services is excellent. Mr Babar is very polite, helful and provided excellent service. Duty Manager Mohammed Al Shareef, he is an excellent person and always takes customer needs with at most priority and resolves them quickly. I am still in Room 418 and had issue with Wifi and Mr. Mohammed arranged IT Manager and got it resolvec within... More

Was this review helpful? Yes
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Mr. Srinivasa, Many thanks for the review of your stay in our hotel. We are happy to know that you find us as an excellent place to stay and your home away from home. We always strive to provide the best and personalized service to all our guests so that they will be happy during their stay and leave... More

Al Khobar, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Mr. Musadik did excellent job in keeping the room in tip top conditionl and brought anything requested very quick. Staff at reception were very helpful and receptive. Hotel location was helped to shop essentials.

Was this review helpful? Yes 1
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Mr. Bhimeswara, Thank you for your comments relating to your recent stay with us. We are pleased to learn about the supportive attitude of our colleague Musadik. The management team will be meeting him to thank him for being guest focused. We value your patronage and look forward to many more opportunities of serving you in your future travels.... More

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I would like to thank the amazing personnel from Crowne Plaza AlKhobar( especially Babar, Mohamed Haniz, Tombi & Abdul Samaa) who are incredibly welcoming and careful to details in order to make sure every guest has an unforgettable experience.

Was this review helpful? Yes 1
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Valued Guest, Thank you for your comments relating to your recent stay with us. We are pleased to learn about the supportive attitude of our colleagues. The management team will be meeting them during the week to thank them for being guest focused. We value your patronage and look forward to many more opportunities of serving you in your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The service is very good and very fast. When we ask for something, in less than 3 mins, Mr. Shafarat Ali (house keeping staff) was already there to give what we asked for. Like mugs, water and toiletries. I had a wonderful experience during my stay at Crowne Plaza Al Khobar, Kingdom of Saudi Arabia. Truly a nice experience.

Was this review helpful? Yes 1
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Elissefrieda, Thank you for your comments relating to your recent stay with us. It is gratifying to know that our services helped you have a wonderful experience. Your mention of Shafaqat is noted and the management team will be acknowledging his good work soon. We value your patronage and look forward to many more opportunities of serving you in... More

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Additional Information about Crowne Plaza Al Khobar

Address: King Abdullah Street, Al Khobar 31952, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Eastern Province > Al Khobar
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Al Khobar 5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Al Khobar #2 Spa Hotel in Al Khobar #2 Best Value Hotel in Al Khobar #2 Luxury Hotel in Al Khobar
Hotel Class
Official Description (provided by the hotel)
A very fine five star hotel located close to major shopping malls, entertainment and dining area as well as close to corporate and government offices. ... more   less 
Number of rooms
249

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