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Crowne Plaza Al Khobar

Travelers' Choice award winner
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King Abdullah Street, Al Khobar 31952, Saudi Arabia
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Crowne Plaza Al Khobar
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Crowne Plaza Al Khobar
Crowne Plaza Al Khobar
Crowne Plaza Al Khobar
Review This Hotel

242 reviews from our community

Traveler rating
    153
    68
    13
    1
    7
See reviews for
10
4
8
176
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (242)
  • Mar-May only
    (62)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (67)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

:) Had a really great stay!!! The place is really nice.... Really comfy..... Good food too.... Thanks to all the friendly and nice staff (specially Babu)....... Hope to be back soon!!! :) two thumbs up

Was this review helpful? Yes 1
Tulum, Quintana Roo, Mexico
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel numerous times. If you like IHG hotels and you are gold or platinum, this is your hotel. Price is excellent, service is fantastic. For an extended stay, they will remember your name, your meal preferences, they make you feel like you're at home. The club level business center is first class. The club level... More 

Was this review helpful? Yes 1
HotelManagementStaff, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Dan W, Thank you for sharing such wonderful comments about Crowne Plaza Al Khobar. It is pleasures to have you staying with us.We are very happy to know that you have memorable experience at our property. We are looking for your next visit very soon. Kind Regards, Jean Bou Mansour General Manager More 

Paranaque, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Rameez of the Primavera Restaurant, kudos to you for the very warm and prompt service! You made us feel welcome with your courtesy and generous smile! You are an asset to Crowne Plaza Al Khobar! Keep it up!

Was this review helpful? Yes 1
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear FrancisSiglos, Thank you for sharing your comments about your recent stay in our hotel. It is gratifying to know that our colleague took care of your needs when you dined in the restaurant. We are truly proud to have him in our team and we will be recognizing him for his contribution towards guest satisfaction at our next colleagues’... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Always look forward to staying here during our short Dammam layovers. Our rooms are spacious and the beds are divine. Their breakfast buffet has a great spread. Kudos to Mr. Rameez who attended to our needs. Very pleasant person and always glad to assist.

Was this review helpful? Yes 1
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear jlindysn, Thank you for your feedback from your recent stay with us. I am very happy to know that our hotel met your expectations. Your comment about Rameez is very encouraging. I will share this with him and to the rest of the team. We value your patronage and looking forward to welcoming you again to Crowne Plaza Al... More 

Dammam, Saudi Arabia
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Arrived late at night after a twenty-hour journey from America and was greeted by a staff that was exceptionally courteous. My room was on the ground floor with no view but it was spacious and well designed with separate eating and working areas. Great wi-fi and lots of English language cable channels. The bed was comfortable and the bathroom was... More 

Was this review helpful? Yes 1
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Mr. Franklin, Thank you so much for your comments about your stay in our hotel. Sorry about the size of the bathtub, we will keep this on note for consideration during future refurbishments. We value your patronage and look forward to many more opportunities of serving you in your future travels. Kind regards. Jean Bou Mansour General Manager More 

Dammam, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed many times at this hotel and it is good. Good shopping mall also walking distance from hotel. Front office Bell Boy Mr. Babu also very helpful and assist you always for any information. Food also is good and rooms also good. Ferreira Calvero

Was this review helpful? Yes 2
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Mr. Calvero, Thank you so much for sharing your comments about your recent stay in our hotel. It is gratifying to know that you like staying in our hotel, the food, rooms and location. Your mention of our colleague is also noted and we will be recognizing him at our next colleagues’ gathering. We value our guest’s feedback because... More 

Toronto, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Club Lounge access is excellent although often quite cold in room temperature. The rooms are very comfortable, the price is reasonable. But there isn't much other than the fitness gym. It isn't far from the center but still remote and requires a vehicle.

Was this review helpful? Yes 1
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Nestor C, Thank you for sharing your comments about your stay in our hotel. It is always a great pleasure to receive our guest comments through the social media, we also encourage our guests to be free to share any comments or concerns they may have during their stay with any member of the Management, which will support us... More 

Muntinlupa, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very accommodating and pleasant staff (Mr Babu, the shuttle drivers, concierge staff and front desk staff et al.). Also the Filipino staff are very nice & respectful. The breakfast buffet was also very good. Rooms are clean and cozy.

Was this review helpful? Yes 1
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Onofre A, Thank you for sharing your comments about your recent stay in our hotel. Your mention of our colleagues’ is noted and we will be recognizing them at our next colleagues’ gathering. We value your patronage and look forward to welcoming you back to the Crowne Plaza Al Khobar. Kind regards. Jean Bou Mansour General Manager More 

Alexandria, Egypt
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Nicely located next to a big shopping center. Check in was super easy (thanks to Rakan).The room was very nice and spacious. Comfy bedding. The ironing machine was not working. Food was excellent both in the main restaurant and in room service. Average fittness center. Check out was very smooth. The front officer clearly explained why he needs to type... More 

Was this review helpful? Yes 1
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Kemsh, Thank you for sparing your time to write a comment about your recent stay in our hotel. It is gratifying to know that you like our front office. Your mention of our colleague is noted and we will be recognizing him at our next colleagues’ gathering. Please note that our housekeeping and engineering are looking in to your... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It was my first stay in this Hotel, and truly was one of the best. Staff was really helpful and service is amazing. Special mention to Babar in the lounge who provided an exceptional service and made my stay truly wonderfully. I would definetly love to stay here again if I come back in this region.

Was this review helpful? Yes 1
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Hemz818, Thank you for your comments relating to your recent stay in our hotel. It is gratifying to know that you had a wonderful stay and our colleagues made it happen. It is always a great pleasure to receive our guest comments because guest satisfaction is the key in our success and the team spares no efforts towards this.... More 

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