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Crowne Plaza Al Khobar

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King Abdullah Street, Al Khobar 31952, Saudi Arabia
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Crowne Plaza Al Khobar
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390 Reviews from our TripAdvisor Community

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Dhahran, Saudi Arabia
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

A very good hotel, nice rooms. Staff needs to be more caring as we don't like attitude of some of the managers especially the front desk and restaurant manager. Hotel has good indoor swimming pool and gym. Food is ok but as it is not very expensive so it's value for your money. Nearby shopping malls will keep you busy... More 

Helpful?
Thank ushahzad
Southampton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff is very useful and kind. I come here quite often for business. The housekeeping staff especially Mr. Anishur rahan has been very helpful to make sure i have everything i need. The hotel in general is good. I hope they can add some more variety on their room dining menu.

Helpful?
Thank Juwaa
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Juwaa, Thank you for spending your time to write a comment about your stay in our hotel. It is gratifying to know that we were successful in our focus in guest satisfaction. I will make sure to pass on your kind words to the whole team which I am sure will delight them. Your mention of our colleague is... More 

Al Khobar, Saudi Arabia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have been staying in Crowne Plaza for the last month and I am very happy with the service provided. The rooms are large and the staff are really friendly. The room was always clean and the cleaner was very nice and efficient. His name is Anishur and I want the hotel to know hes doing a good job.

Helpful?
Thank Hotelreviewerkhobar
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Hotelreviewerkhobar, Thank you for finding time to write about your stay in our hotel. It is gratifying to know you are having a good stay and you are enjoying our services. Your mention of our colleague is noted and we will be recognizing him during the next colleagues’ recognition hour. We assure you of our best services at all... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

very good and great staff and nice breakfast i will come back more time if i have change to visit alkhobar. this time i had short visit but next time i will come with my family, alkhobar very nice city and clean .

Helpful?
Thank Abdullah F
JeanBoumansour, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Abdullah F, Many thanks for spending your time to write a comment about your stay in our hotel. It was a pleasure to have the opportunity to serve you. We are delighted to know you had a good stay and you like Al Khobar city. We are looking forward to welcoming you with your family next time. Best regards.... More 

Hyderabad, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Rooms are big But there is no proper lighting. Rooms facing road side will have traffic disturbance & the non road facing rooms wont have ventilation. Hot water wont come properly. Break fast is very very Bad. Fruits will be too Cold. Breads & cakes are too hard & not fresh. Same menu all the days. If you order empty... More 

Helpful?
Thank siva143
CPAlKhobarManagement, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear siva143, We appreciate your comments about your stay. I am sorry to hear that we did not come close or be at par with your expectations. I would like to know if you have shared your comments and concerns with my management team. We always aim to make our guests feel happy and at home and we look forward... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

i personally like your staff khurram when it comes to his outlook towards his job. it certainly showd in the way that he delivers and performs.HEADS UP !!!!!!! to mall the staff of crown plaza alkhobar...keep up the good work..inshallah

Helpful?
1 Thank mannyb21
CPAlKhobarManagement, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear mannyb21, Thank you for your feedback from your recent stay with us. I am very happy to know that our hotel can met your expectations. Especially your comment about Khurram is very encouraging. I will share this with him and we will be acknowledging his support to guest satisfaction at the next colleagues gathering. We value your patronage and... More 

Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have been frequent to this hotel in past 3 months. All services, amenities and offerings are excellent and customer oriented. The rooms are well kept & neat and service all requirements. Room service & housekeeping staff especially Amzad made my stay more enjoyable Sri ..

Helpful?
1 Thank Sridhar V
CPAlKhobarManagement, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear Sri, Thank you for choosing Crowne Plaza Al Khobar during your stay. It is a pleasure to have you staying with us. We set standards to ourselves as we believe our guests deserve the best service. Thank you also for appreciating our room and the service rendered by our staff. Your mention of our colleague is noted and we... More 

Al Khobar, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have been frequent to this hotel in past 3 months. All services, amenties and offerings are excellent and customer oriented. The rooms are well kept & neat and service all requirements. Room service & housekeeping staff especailly Hari Krishnan made my stay more enjoyable

Helpful?
1 Thank jerryjoygeorge
CPAlKhobarManagement, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear jerryjoygeorge, Thank you for sharing your experience with us and for choosing to stay in our hotel. It was a pleasure to have the opportunity once again to serve you. We appreciate your comments about our rooms and our prompt service. We are very happy to know that our hotel met your expectations. I will make sure to pass... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been frequenting this hotel for almost three years now, and it remains my hotel of choice in Al Khobar. The staff and specifically the front desk are very friendly and form a personal relationship with their customers. The recognition of IHG status is amongst the best I've seen, where I am almost always upgraded to a suite for... More 

Helpful?
1 Thank hussam a
CPAlKhobarManagement, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear hussam a, Thank you for spending your time to write a comment about your recent stay in our hotel and for being a loyal IHG Rewards Spire Elite member. It was a pleasure to have the opportunity once again to serve you. It feels rewarding for the whole team to learn that your stay was great. Our goal is... More 

Wylie
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Front desk staff are excellent. They are super hospitable. The rooms are nice and clean. The internet in the room is so bad. The breakfast buffet is excellent and the service and the management is very efficient and takes great care of me. It's my 46 time in this hotel, and I will be back. I just job they... More 

Helpful?
Thank rfarouk
CPAlKhobarManagement, General Manager at Crowne Plaza Al Khobar, responded to this review

Dear rfarouk , Thank you for choosing Crowne Plaza Al Khobar during your stay. It is a pleasure to have the opportunity once again to serve you. We appreciate your comments about our amenities and service of our staff. Your comment about our WiFi is noted, please note that our IT department is always available and eager to assist you,... More 

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