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InterContinental Hotels Al Ahsa

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Al Malik Khaled Street | Al Hofuf PO Box 5399, Al Ahsa 31982, Saudi Arabia
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InterContinental Hotels Al Ahsa
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InterContinental Hotels Al Ahsa
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43 reviews from our community

Traveler rating
    15
    15
    8
    4
    1
See reviews for
7
4
1
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 18, 2014

This Hotel is a gem in the middle of the eastern province area of AL Ahsa. The rooms are great comfortable and have basic amenities. The breakfast is diverse but could have been better. The staff are friendly but need to be more proactive. The lobby is impressive. This is your only high level comfort in this city.

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Lander, Wyoming
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 18, 2014

This hotel has a great lobby and fine rooms, but comes up short on consistent, high quality service. I stayed for 5 days on a business trip and mostly the hotel was just fine. The lobby is spacious and impressive. My room was clean and well maintained with all the amenities you expect at a luxury hotel. The dates and... More 

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Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 1, 2014

I recently stayed here for 12 nights on a business trip. The hotel lobby is very grand but unfortunately the five star appearance ends there. The rooms although large are slightly dated but again no complaints. Food was ok but not five star and on one occasion my room service order 'got misplaced' so waited over two hours to be... More 

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Mgmteam, From the Executive Office at InterContinental Hotels Al Ahsa, responded to this review

Thank you for your feedback, Mr. Rob, and we really appreciate the issues you have raised. We are also grateful for your kind words about our Health Club colleagues. In regard to our Internet service, we are applying a standard Internet Connection for all our IHG Rewards members that cover basic requirement, i.e., email service & browsing. Likewise, in the... More 

Contributor
18 reviews 18 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 20, 2014

Nice clean rooms, well decorated it looks like a 5 star hotel. But the service is way below expectation specially in the breakfast restaurant. Really poor food, cakes like doughnut no croissant just some fatayer look like tiny croissant. And the egg section no matter what kind of egg you requested "shakshooka, or scrambled" you will end up with an... More 

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Ms. Fatma M, Thank you for taking time to post your review on TripAdvisor site with regards to your recent stay at Al Ahsa InterContinental Hotel. We appreciate your feedback and not so happy to hear about the service and the experience at The Med restaurant, which did not meet your expectation. In the meantime, thank you for mentioning... More 

Abu Dhabi, United Arab Emirates
Top Contributor
64 reviews 64 reviews
12 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed July 2, 2014

After staying at many of IHG properties across Saudi Arabia, I know what to expect in most of these places, but Intercon Al Ahsa is quite a surprise package..... As you drive in to Al Ahsa you realise you are not in one of those big cities like Riyadh or Dammam or Jeddah for that matter, so you don't sort... More 

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Syed H. Thank you for your feedback posted on TripAdvisor site regarding your recent stay at the Al Ahsa InterContinental Hotel. We are glad to hear about your overall stay experience was good except for Room service and dinning experience at Silk Road restaurant. We do apologize for what happened at the Silk Road and rest assured this... More 

Al Khobar, Saudi Arabia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

I stayed in this luxurious hotel way back in 2007 during the month of Ramalaan, for 5 days. I was carrying out a CSA review instructed by KPMG UK through IHG UK. Apart from my work, the staff hospitality was amazing and the food in the restaurant was heavenly. In sha Allah I intend to visit during this upcoming Eid... More 

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Imran Hasan, Thank you for your feedback posted on TripAdvisor site regarding your stay in 2007 and glad to hear that your stay was a memorable and you had a nice dining experience. It is our pleasure to hear that you will be planning to come this Eid Holidays and we look forward to welcoming you again. In... More 

Al Khobar, Saudi Arabia
Top Contributor
142 reviews 142 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed June 18, 2014

Visited this place for an exhibition which was taking place - quite a large hall - good services - nice food - helpful staff - hotel location is also quite in the centre of town and can easily move around the fort or any of the resorts in the outskirts of the city.

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Mohamed Shihab, Thank you for your feedback posted on TripAdvisor site regarding your recent visit at Al Ahsa InterContinental. We glad to read you like our banquet facilities, food quality and friendly staff which made your visit a pleasant with overall experience. We thank you for sharing your feedback which is highly appreciated and we look forward to... More 

Al Hofuf, Saudi Arabia
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 10, 2014

Wonderful Luxury 5 star Hotel standing like a Crown Jewel in the middle of the largest Oasis in the world. This amazing 5 star hotel is unique in design and is surrounded by millions of palm trees. Hotel location is outstanding where it is very close to the center of the Al-Hassa town with the amazing old souq and ancient... More 

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Adnan AlMuslem, Thank you for your generous feedback posted on TripAdvisor site with regards to your recent stay. We are glad to hear that you are very impressed with the facilities and services offered at the Al Ahsa InterContinental and friendliness of our staff, which made your stay a memorable. Once again, many thanks for your feedback and... More 

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 4, 2014

Amazing hotel located in Al Ahsa for anyone doing business in north east of Saudi Arabia. Great design and facilities. Sarkar a waiter at the hotel has been exceptional in getting me acclimated and providing excellent service. They have different types of restaurants from Lebanese to chinese and indian. And each night they do different types of food from italian... More 

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Hassan, Thank you for your feedback posted on TripAdvisor site with regards to your recent stay at Al Ahsa InterContienental. We are glad to hear that you had a comfortable stay and our staff were very friendly and courteous to your needs especially waiter Sarkar at the Restaurant who went extra mile with professionalism . We will pass... More 

Huntsville, Alabama
Top Contributor
104 reviews 104 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 2, 2014

Clarence is the front desk Manager. He is, hands down, the best customer service rep I have encountered in Saudi Arabia. Please shake his hand and take some time to talk to him. He will take care of you... Great hotel, comfortable, and close to the mall. There really isn't much else to do while in Hofuf, but this is... More 

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Sir, Thank you for your feedback posted on TripAdvisor site with regards to your recent stay at Al Ahsa InterContienental. We are glad to read that you had a comfortable stay and our staff were very friendly and courteous to your needs especially Jan Clarance at the Front Desk. We will pass your special appreciation to Jan and his... More 

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