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All 3 Al Ahsa hotels

InterContinental Hotels Al Ahsa

5.0 of 5 Hotel   |   Al Malik Khaled Street | Al Hofuf PO Box 5399, Al Ahsa 31982, Saudi Arabia
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Ranked #1 of 3 Hotels in Al Ahsa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Rob M Dubai, United Arab Emirates
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41 reviews from our community

Traveler rating
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    8
    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed here for 12 nights on a business trip. The hotel lobby is very grand but unfortunately the five star appearance ends there. The rooms although large are slightly dated but again no complaints. Food was ok but not five star and on one occasion my room service order 'got misplaced' so waited over two hours to be... More

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Mgmteam, From the Executive Office at InterContinental Hotels Al Ahsa, responded to this review

Thank you for your feedback, Mr. Rob, and we really appreciate the issues you have raised. We are also grateful for your kind words about our Health Club colleagues. In regard to our Internet service, we are applying a standard Internet Connection for all our IHG Rewards members that cover basic requirement, i.e., email service & browsing. Likewise, in the... More

Contributor
18 reviews 18 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed September 20, 2014

Nice clean rooms, well decorated it looks like a 5 star hotel. But the service is way below expectation specially in the breakfast restaurant. Really poor food, cakes like doughnut no croissant just some fatayer look like tiny croissant. And the egg section no matter what kind of egg you requested "shakshooka, or scrambled" you will end up with an... More

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Ms. Fatma M, Thank you for taking time to post your review on TripAdvisor site with regards to your recent stay at Al Ahsa InterContinental Hotel. We appreciate your feedback and not so happy to hear about the service and the experience at The Med restaurant, which did not meet your expectation. In the meantime, thank you for mentioning... More

Abu Dhabi, United Arab Emirates
Top Contributor
63 reviews 63 reviews
12 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 2, 2014

After staying at many of IHG properties across Saudi Arabia, I know what to expect in most of these places, but Intercon Al Ahsa is quite a surprise package..... As you drive in to Al Ahsa you realise you are not in one of those big cities like Riyadh or Dammam or Jeddah for that matter, so you don't sort... More

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Syed H. Thank you for your feedback posted on TripAdvisor site regarding your recent stay at the Al Ahsa InterContinental Hotel. We are glad to hear about your overall stay experience was good except for Room service and dinning experience at Silk Road restaurant. We do apologize for what happened at the Silk Road and rest assured this... More

Al Khobar, Saudi Arabia
1 review
5 of 5 stars Reviewed June 23, 2014

I stayed in this luxurious hotel way back in 2007 during the month of Ramalaan, for 5 days. I was carrying out a CSA review instructed by KPMG UK through IHG UK. Apart from my work, the staff hospitality was amazing and the food in the restaurant was heavenly. In sha Allah I intend to visit during this upcoming Eid... More

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Imran Hasan, Thank you for your feedback posted on TripAdvisor site regarding your stay in 2007 and glad to hear that your stay was a memorable and you had a nice dining experience. It is our pleasure to hear that you will be planning to come this Eid Holidays and we look forward to welcoming you again. In... More

Al Khobar, Saudi Arabia
Top Contributor
116 reviews 116 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 18, 2014

Visited this place for an exhibition which was taking place - quite a large hall - good services - nice food - helpful staff - hotel location is also quite in the centre of town and can easily move around the fort or any of the resorts in the outskirts of the city.

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Mohamed Shihab, Thank you for your feedback posted on TripAdvisor site regarding your recent visit at Al Ahsa InterContinental. We glad to read you like our banquet facilities, food quality and friendly staff which made your visit a pleasant with overall experience. We thank you for sharing your feedback which is highly appreciated and we look forward to... More

Al Hofuf, Saudi Arabia
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 10, 2014

Wonderful Luxury 5 star Hotel standing like a Crown Jewel in the middle of the largest Oasis in the world. This amazing 5 star hotel is unique in design and is surrounded by millions of palm trees. Hotel location is outstanding where it is very close to the center of the Al-Hassa town with the amazing old souq and ancient... More

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Adnan AlMuslem, Thank you for your generous feedback posted on TripAdvisor site with regards to your recent stay. We are glad to hear that you are very impressed with the facilities and services offered at the Al Ahsa InterContinental and friendliness of our staff, which made your stay a memorable. Once again, many thanks for your feedback and... More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 4, 2014

Amazing hotel located in Al Ahsa for anyone doing business in north east of Saudi Arabia. Great design and facilities. Sarkar a waiter at the hotel has been exceptional in getting me acclimated and providing excellent service. They have different types of restaurants from Lebanese to chinese and indian. And each night they do different types of food from italian... More

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Hassan, Thank you for your feedback posted on TripAdvisor site with regards to your recent stay at Al Ahsa InterContienental. We are glad to hear that you had a comfortable stay and our staff were very friendly and courteous to your needs especially waiter Sarkar at the Restaurant who went extra mile with professionalism . We will pass... More

Riyadh, Saudi Arabia
Top Contributor
91 reviews 91 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 2, 2014

Clarence is the front desk Manager. He is, hands down, the best customer service rep I have encountered in Saudi Arabia. Please shake his hand and take some time to talk to him. He will take care of you... Great hotel, comfortable, and close to the mall. There really isn't much else to do while in Hofuf, but this is... More

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HotelManagementStaff, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Sir, Thank you for your feedback posted on TripAdvisor site with regards to your recent stay at Al Ahsa InterContienental. We are glad to read that you had a comfortable stay and our staff were very friendly and courteous to your needs especially Jan Clarance at the Front Desk. We will pass your special appreciation to Jan and his... More

Gaya
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 26, 2014

Warm welcome, Nice hospitality ..... Check in at late night around 1:00 Am room service asked several time about my dinner it was really very nice of them, front office are excellent in their profession, clean room only problem is the sound coming from the road disturbing quality sleeping !!!!! best Wishes... !!!!

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Thomas V, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Ahmed ST, Thank you for your review placed on TripAdvisor website with regards to your recent stay at Al Ahsa InterContinental Hotel. It was pleasure hear that you enjoyed your stay in terms of quality of room, dining and overall stay. With regards to the noise outside the hotel, we do apologize for the inconvenience this may caused... More

cairo
Top Contributor
316 reviews 316 reviews
64 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed February 21, 2014

First of all , i would like to thank Mr Nasr the Duty Manager there. the Hotel was the best in anything , perfect meeting rooms , nice restaurant ( the med ) and reception was perfect . it is only few minutes from train station . and room was so clean and perfect

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Thomas V, Manager at InterContinental Hotels Al Ahsa, responded to this review

Dear Mr. Yasser Radwan, Thank you for your comments posted on TripAdvisor website with regards to your recent stay at Al Ahsa InterContinental Hotel. We are glad to hear that you had a comfortable stay and enjoyed our facilities and services in terms of meeting and dining facilities and Mr. Naser, our Front Office Manager who was very friendly to... More

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Additional Information about InterContinental Hotels Al Ahsa

Address: Al Malik Khaled Street | Al Hofuf PO Box 5399, Al Ahsa 31982, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Eastern Province > Al Ahsa
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Hotels Al Ahsa 5*
Number of rooms: 166
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