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Hermitage Hotel

Ulyanovskaya St., 54, Rostov-on-Don 344002, Russia
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Midlands UK
Top Contributor
109 reviews 109 reviews
34 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed January 29, 2015

Centralish location of a nice town Rostov (25 mins taxi from airport), it's reasonably accessible to walk out to shopping or eating areas around, and feels pretty safe. To drive here, be prepared to take on narrow roads and shunt your way to find it. The hotel is spacious and clean and has good reception staff speaking English well. Room... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 27, 2014

Stayed there for two nights in April 2014, prior to boarding a river cruise. Upon check-in, I was asked to pay more than the booked price; fortunately I had the original paperwork but still not a pleasant experience. Could not have shower next morning because of dirty brown water coming out of the taps - had to wait for about... More 

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Helsinki, Finland
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 23, 2013

When we arrived in the middle of the night, we were not sure if we would have actually arrived after all. The building had an appearance of a residence, rather than a hotel. The location is not in the center of the city, but in residential area very close to center. We stayed there only for one night, but I... More 

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Moscow, Russia
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2013 via mobile

Location is good. To go down to river almost 5 minutes. Wi fi is good speed. Rooms are clean. For short term staying very good quality! I came to Rostov for mu business trip and i enjoyed very much to stay in Hermitage hotel! I can recommended😄

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Top Contributor
56 reviews 56 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 3, 2013

Stayed 3 nights on business. WiFi very good speeds. Breakfast was good and plentiful, eggs can be ordered fresh. Good value. Room was spotless, air-con worked well and in temperatures of +35 that was important. Laudrey service very efficient, handed shirts to reception at 9 and they were hanging in my wardrobe on my return late afternoon. No problem with... More 

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Top Contributor
50 reviews 50 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 21, 2012

We only spent 1 night at this hotel as we were in transit. The hotel is centrally located, it is only 5 minutes to the center or to the Don. Our double room was very nicely decorated, we missed nothing. The hotel staff behaved very friendly and helpful. The breakfast buffet was plentiful and really tasty. We will choose this... More 

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Gleneden Beach, Oregon
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 15, 2012

We stayed at this hotel the first week of September, 2012. Happy to report: 1) more than adequate breakfasts; 2) no trouble with the a/c; 3) plenty of hot water on demand; 4) enough English at the front desk to get by; 5) conscientious friendly service; 6) an iron and full-sized iron available from the very nice housekeeper. We fronted... More 

Was this review helpful? Yes 1
18 reviews 18 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 4, 2012

The hotel has a great location and the staff were friendly to all 20 of us. We parked our bikes out the front for the night and didn't have any problems the have security camera's aswell. Rooms were very clean and well kept, only major problem was their air conditioning, there was none. I dought it was from over load... More 

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Southampton, United Kingdom
Top Contributor
91 reviews 91 reviews
69 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed June 27, 2012

Stayed here for one night. I liked the hotel, it is clean the rooms are roomy with air con, free wifi and good location. The breakfast is a buffet style and the Sirniki and blini were really delicious. The staff are nice and friendly. Doesn't have a gym.

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Warsaw, Poland
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 19, 2011

The hotel is very centrally located, close to the Don River and the main Sadovaya street. Rooms are not very big, but clean and well-maintained. Be prepared to wait quite long for hot water in the shower. Breakfast was good and plentiful.

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Hotel & grounds (6)
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