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All 18 Irkutsk hotels

Courtyard by Marriott Irkutsk City Center

4.0 of 5 Hotel   |   Chkalova St., 15, Irkutsk 664025, Russia
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Ranked #3 of 18 hotels in Irkutsk
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
W19oSo Moscow, Russia
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213 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moscow, Russia
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This Courtyard is a rather new Hotel, certainly one of the best in this part of Russia. Modern, spacious room with an excellent level of maintenance - clean and well equipped. A platform for many international tourists for their respective trips to the Baikal region. Friendly and competent Front Desk, helpful and fast. Be early for breakfast - processes there... More

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Tatiana M, Guest Relation Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear W19oSo, We would like to thank you for choosing Courtyard by Marriott Irkutsk City Center during your stay in our city. We appreciate your sharing your thoughts. Your opinion is extremely valuable as it helps us to analize, maintain and improve the quality of service that we provide our guests. We apologize for any inconvenieces that busy breakfasts might... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a clean and comfortable, modern hotel - but it didn't have very much atmosphere. Given a lot of travelers stay one night [as we did] on the TransSiberian maybe it doesn't need it. Rooms didn't have wifi which was a real pain - although there was free wifi if you sat in the lobby. The staff were willing... More

Was this review helpful? Yes 1
Elena A, front office supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear serrie m! Thank you for taking time to provide feedback on your recent stay with us. Please accept our apologies that the service provided by our team during your stay was not what it should have been. Each comment is reviewed with our leadership team, and your critique will assist in the growth and refinement of the service at... More

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having travelled from Moscow and arriving in the early hours, I got to the hotel seeking an oasis of calm which it was at that time of day!! Very efficient hotel staff processed us quickly and soon we were asleep in our well appointed rooms. Wifi was free in the common parts but chargeable in the rooms. A very good... More

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Nina M, Guest Relation Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Penny F, On behalf of Marriott team we would like to thank you for choosing Courtyard by Marriott Irkutsk City Center during your stay in our city and for leaving such a nice comment about us. We appreciate your sharing your thoughts and your opinion is extremely valuable for us. During high season there are a lot of group... More

Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

We stayed in this hotel after a long journey in the Trans-Siberian from Moscow to Irkutsk. We went to the restaurant quite late in the evening and we were served with a smile and we stayed there until the closing hours. Being a vegetarian in Russia can be quite a challenge, but we were taken good care of by the... More

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Nina M, Guest Relation Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Parmeshwaran I, First of all we would like to thank you for choosing Coutyard by Marriott Irkutsk City Center during your stay in our city. We appreciate your sharing experience and your comments are very valuable for us as it helps us to maintain a high level of service we provide our guests. We are happy that our team... More

London, United Kingdom
Top Contributor
233 reviews 233 reviews
218 hotel reviews
386 helpful votes 386 helpful votes
4 of 5 stars Reviewed July 11, 2014

Our one night stay here was very comfortable. The room was modern, well equipped and very clean. The bathroom had a good walk-in shower but no bathtub. Plenty of power points toiletries and towels. Check-in staff were helpful and spoke good English. The hotel does not offer any money changing facility. Free wifi in the lobby. Centrally located near to... More

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Nina M, Guest Relation Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear heb999, First of all we would like to thank you for choosing Courtyard by Marriott Irkutsk City Center during your stay in our city. We appreciate your sharing experience with other travellers. Our hotel provides rooms with bath tub or shower and we always try to give a choice to our guests. We also would like to apologize for... More

Petersfield, United Kingdom
Top Contributor
256 reviews 256 reviews
102 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed July 11, 2014

Worth the extra, very comfortable rooms, beds and facilities with really outstanding breakfasts. Extremely helpful front desk (Tatiana gets a mention in despatches for organising a hire car on a Sunday night), free wifi downstairs but not in rooms - why? Well located for exploring the city on foot. Great packed lunch.

Was this review helpful? Yes
Elena A, Front Office Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Sm0ky! Thank you for taking the time to write about your experience in our hotel. Consistency and high level of service is what we aim for to provide exceptional memories for our guests. According to our standards, free wifi access is provided only downstairs, but we have special promotion where internet is included in the rate. We look forward... More

Sydney
Top Contributor
76 reviews 76 reviews
43 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 10, 2014

We stayed at this hotel for 3 nights, and the staff were fantastic. We got in early in the morning and walked into the lobby filled with a Chinese tour group. When I say "filled with" I mean overflowing with them. They were everywhere and not particularly spatially aware of the people around them. Despite this, the staff saw us... More

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Elena A, Front office supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear GeorgeParam! We are pleased to hear that you enjoyed your stay in the hotel Courtyard by Marriott Irkutsk City Center! It is so motivating for the team to hear about the wonderful experiences you had in our hotel. Thank you for taking the time to write and we really hope you will return soon! More

London, United Kingdom
Top Contributor
52 reviews 52 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 28, 2014

I have seen some of the recent negative reviews on this hotel but our experience was very positive particularly after staying at other hotels in Russia this was paradise. The room was large and comfy, breakfast nicely cooked and evening meal excellent both for quality and service. Reception staff were very helpful. As independent travellers this was an oasis on... More

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Tatiana M, Front Office Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Woobsle, On behalf of Marriott team I would like to thank you for taking time to leave a comment about your stay with us. Your feedback is extremely valuable as it helps us to maintain a high level of service. We are proud that we managed to make your stay enjoyable. We will be glad to see you in... More

New Delhi
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 14, 2014

After three days of back-breaking off-road driving through the Siberian taiga and living in hostels with basic facilities, it was nice to stay at Courtyard by Marriott at Irkutsk. It is refreshingly clean, rooms are of comfortable size and have al the required facilities. Due to bureaucratic procedures check-in took too long both times I stayed here. Free wifi is... More

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Tatiana M, Front Office Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Mr.Akhil B First of all we would like to thank you for choosing our hotel during your visit to Irkutsk. We really appreciate that you share your experience of stay with us. We pay attention to each comments of our valued guests and doing our best to bring a refreshing service to each of them. We hope to welcoming... More

New York
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed June 1, 2014

Despite the adequate rooms, I could not recommend this hotel to anyone and will be sure to give negative feedback to our tour company. We should be able to order laundry. The company we had to use (which was delivered to our room, which suggests some affiliation to the hotel) ran $12 for a pair of jeans. Given that this... More

Was this review helpful? Yes 1
SvetlanaRyskal, F&B Manager at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear JackieDz! Firstly, let us thank you for choosing Courtyard Irkutsk City Center hotel! Marriott takes efforts to track all feedbacks from our guests to perform a better service and work on each comment we receive. We really appreciate you left comment regarding your stay as this helps to distinguish areas for improvement and change. More

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Additional Information about Courtyard by Marriott Irkutsk City Center

Address: Chkalova St., 15, Irkutsk 664025, Russia
Phone Number:
Location: Russia > Siberian District > Irkutsk Oblast > Irkutsk
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Irkutsk City Center 4*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Courtyard by Marriott, Irkutsk City Center rises above all hotels in Irkutsk. Located conveniently in walking distance of the Kirov Place, Angara River and Drama Theatre; and only 70 km away from the UNESCO heritage site Lake Baikal. Our 208 spacious guestrooms, including 7 suites, offer all modern features for business and leisure travelers alike and free access to fitness. The hotel's Lobby Bar has an innovative setting and relaxed atmosphere, enjoy a full American-style breakfast buffet in the restaurant. A private dining area, conveniently located adjacent to our bar offers an ideal setting for any events. ... more   less 
Number of rooms
208

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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