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All 18 Irkutsk hotels

Courtyard by Marriott Irkutsk City Center

4.0 of 5 Hotel   |   Chkalova St., 15, Irkutsk 664025, Russia
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90%
Ranked #2 of 18 hotels in Irkutsk
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
heb999 London, United Kingdom
  • Overview
  • Reviews (191)
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191 people have reviewed this hotel

Traveler rating
    104
    69
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    4
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
London, United Kingdom
Top Contributor
233 reviews 233 reviews
218 hotel reviews
382 helpful votes 382 helpful votes
4 of 5 stars Reviewed 1 week ago

Our one night stay here was very comfortable. The room was modern, well equipped and very clean. The bathroom had a good walk-in shower but no bathtub. Plenty of power points toiletries and towels. Check-in staff were helpful and spoke good English. The hotel does not offer any money changing facility. Free wifi in the lobby. Centrally located near to... More

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Nina M, Guest Relation Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear heb999, First of all we would like to thank you for choosing Courtyard by Marriott Irkutsk City Center during your stay in our city. We appreciate your sharing experience with other travellers. Our hotel provides rooms with bath tub or shower and we always try to give a choice to our guests. We also would like to apologize for... More

Petersfield, United Kingdom
Top Contributor
255 reviews 255 reviews
102 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago

Worth the extra, very comfortable rooms, beds and facilities with really outstanding breakfasts. Extremely helpful front desk (Tatiana gets a mention in despatches for organising a hire car on a Sunday night), free wifi downstairs but not in rooms - why? Well located for exploring the city on foot. Great packed lunch.

Was this review helpful? Yes
Elena A, Front Office Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Sm0ky! Thank you for taking the time to write about your experience in our hotel. Consistency and high level of service is what we aim for to provide exceptional memories for our guests. According to our standards, free wifi access is provided only downstairs, but we have special promotion where internet is included in the rate. We look forward... More

Sydney
Top Contributor
66 reviews 66 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights, and the staff were fantastic. We got in early in the morning and walked into the lobby filled with a Chinese tour group. When I say "filled with" I mean overflowing with them. They were everywhere and not particularly spatially aware of the people around them. Despite this, the staff saw us... More

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Elena A, Front office supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear GeorgeParam! We are pleased to hear that you enjoyed your stay in the hotel Courtyard by Marriott Irkutsk City Center! It is so motivating for the team to hear about the wonderful experiences you had in our hotel. Thank you for taking the time to write and we really hope you will return soon! More

London, United Kingdom
Top Contributor
51 reviews 51 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have seen some of the recent negative reviews on this hotel but our experience was very positive particularly after staying at other hotels in Russia this was paradise. The room was large and comfy, breakfast nicely cooked and evening meal excellent both for quality and service. Reception staff were very helpful. As independent travellers this was an oasis on... More

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Tatiana M, Front Office Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Woobsle, On behalf of Marriott team I would like to thank you for taking time to leave a comment about your stay with us. Your feedback is extremely valuable as it helps us to maintain a high level of service. We are proud that we managed to make your stay enjoyable. We will be glad to see you in... More

New Delhi
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 14, 2014

After three days of back-breaking off-road driving through the Siberian taiga and living in hostels with basic facilities, it was nice to stay at Courtyard by Marriott at Irkutsk. It is refreshingly clean, rooms are of comfortable size and have al the required facilities. Due to bureaucratic procedures check-in took too long both times I stayed here. Free wifi is... More

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Tatiana M, Front Office Supervisor at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Mr.Akhil B First of all we would like to thank you for choosing our hotel during your visit to Irkutsk. We really appreciate that you share your experience of stay with us. We pay attention to each comments of our valued guests and doing our best to bring a refreshing service to each of them. We hope to welcoming... More

New York
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed June 1, 2014

Despite the adequate rooms, I could not recommend this hotel to anyone and will be sure to give negative feedback to our tour company. We should be able to order laundry. The company we had to use (which was delivered to our room, which suggests some affiliation to the hotel) ran $12 for a pair of jeans. Given that this... More

Was this review helpful? Yes 1
SvetlanaRyskal, F&B Manager at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear JackieDz! Firstly, let us thank you for choosing Courtyard Irkutsk City Center hotel! Marriott takes efforts to track all feedbacks from our guests to perform a better service and work on each comment we receive. We really appreciate you left comment regarding your stay as this helps to distinguish areas for improvement and change. More

Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 29, 2014 via mobile

Rooms comfortable but then it goes downhill. The restaurant was bad....dinner was not good....waiters cleared my plate when partner was still eating....breakfast was appalling....big wait for coffee machine...no chef for at least 15 mins on the egg bar....really badly organised

Was this review helpful? Yes 1
SvetlanaRyskal, Manager at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear adriancwilliams! Thank you for taking the time and sharing your opinion about your worst experience during Trans Siberian Trip! On behalf of F&B manager let me apologies for all issues you have experienced in the restaurant! We do appreciate you have valued at least our rooms comfort. Hopefully you enjoyed the rest of the trip that probably neutralized your... More

Ringwood, United Kingdom
Top Contributor
69 reviews 69 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed one night as part of a transiberian trip. The room was fine. The bar was expensive, the evening meal was bad. We had group set meal but the meat was overcooked and tough. The breakfast was reasonable but there was a hell of a queue for the two coffee machines so get there early if you are in... More

Was this review helpful? Yes 1
SvetlanaRyskal, Manager at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Grandpy! Thank you for choosing our hotel and sharing your opinion with us and other customers! All your comments are discussed with F&B manager and restaurant team to prevent such issues in future. We do apologies for any inconveniences you have experienced in our hotel! Looking forward to seeing you again in Courtyard by Marriott Irkutsk City Center! More

Torrey, Utah
Top Contributor
62 reviews 62 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 23, 2014 via mobile

After several days on the Trans-Siberian Railway, we were delighted to be welcomed into this warm & friendly hotel. Conveniently located in the heart of Irkutsk, we found the rooms especially comfortable and the hotel restaurant exceeded our expectations. (We learned later, that their Austrian-born GM came up through the F&B side of the business - no wonder the food... More

Was this review helpful? Yes 1
SvetlanaRyskal, Manager at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear Twinder! Thank you very much for your nice words about our hotel, everything we do is aimed to meet and exceed your expectations! We do appreciate you sharing your opinion about our service, it is very important for our staff and for other travelers as well. You are always welcome to Courtyard by Marriott Irkutsk City Center Hotel! More

London, United Kingdom
Top Contributor
113 reviews 113 reviews
75 hotel reviews
254 helpful votes 254 helpful votes
3 of 5 stars Reviewed May 22, 2014

The Marriott is a very highly rated hotel in Irkutsk. It is quite new - about 2 years old and central. I am struggling with how to rate it. On one hand, the room was spacious and very comfortable with modern amenities which is not common in the area. Almost all staff have a general grasp of English. Internet is... More

Was this review helpful? Yes 1
SvetlanaRyskal, Manager at Courtyard by Marriott Irkutsk City Center, responded to this review

Dear hrhweezie! Thank you for taking the time and sharing your thoughts about CY Irkutsk City Center Hotel! We do apologize for the inconveniences and issues you have experienced in our hotel. Twice a year our city turns off the water for maintenance works. Before turning off the water we provided all our guests with the information letters and extra... More

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Additional Information about Courtyard by Marriott Irkutsk City Center

Address: Chkalova St., 15, Irkutsk 664025, Russia
Phone Number:
Location: Russia > Siberian District > Irkutsk Oblast > Irkutsk
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Irkutsk City Center 4*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Courtyard by Marriott, Irkutsk City Center rises above all hotels in Irkutsk. Located conveniently in walking distance of the Kirov Place, Angara River and Drama Theatre; and only 70 km away from the UNESCO heritage site Lake Baikal. Our 208 spacious guestrooms, including 7 suites, offer all modern features for business and leisure travelers alike and free access to fitness. The hotel's Lobby Bar has an innovative setting and relaxed atmosphere, enjoy a full American-style breakfast buffet in the restaurant. A private dining area, conveniently located adjacent to our bar offers an ideal setting for any events. ... more   less 
Number of rooms
208

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